IONOS | ionos.fr Reviews 13,212

Their Chat is very responsive and effective. Their website templates are very easy to manage even if you don’t have any experience in programming. You only need to chose your best images and texts to... See more

It’s a great service—useful and well-designed. As an English-speaking user, I found navigation and access to information a bit challenging. However, the support team is excellent. IONOS mostly su... See more

IONOS responds very quickly and listens carefully to your problem. The technical response is clear and works immediately. This is essential when you need to work with your own customers and not get s... See more

They are always available on the phone and highly qualified most of the time. I can really recommand this brand. First, you never wait too long before they answer the phone and they will always try to... See more

The person who handled my request took all the information in my question into account and tailored their response to my level of understanding. And finally, they didn't just quickly and efficiently r... See more

I need an urgent request to set up an e-commerce on line and Ionos support could do it in 15 minutes and gave me the right explanations ! All is superb. Highly recommended

Amazing customer service I was taken care of very quickly, everything was clear and simple. In a few minutes I got all the information I needed + the prices are very interesting. I recommand 10... See more

Thank a lot the advisor IONOS- Michel for helping me with the website construction and the way things work at IONOS,with clear and detailed explanations

Au top, Junior Degnin est un excellent interlocuteur au service client. Patient, agreable et a l ecoute, il a su regler tous mes problemes de ndd et d herbergement.

I told with advisor and it was very professional and qualified. It's good. To have some like him, wo take the time to understand you problem, and to give the best answer possible.

Excellent service, even in the middle of the night. I'm very happy with the professional support of IONOS. Garsett Larosse

Mikael is very helpful agent , the way he talks and explained so amazing I am full answered of my question very happy and satisfied thank you Mikael

I really appreciated the attentive service, the fair pricing, and how well my needs were understood. It’s rare to find such a great balance of professionalism and genuine care. Highly recommended!

They answered the phone quickly. They listened to me when I explained my problem. They asked the right questions. They offered a solution adapted to my problem. Very satisfied.

Great support to configure the mail on the PC and on the iPhone. Nice approach when discussing with customer

The adviser was quick to answer, he listennesmd and helped me very clearly with my request.

I have always been helped and well received by the IONOS team by phone. And I'm a client from several years now.

Easy and fast access to the support. high competence skills of the person I met online.

I signed-up with this company by recommendation. I wanted them to host my domain that I had purchased with an external company. After several weeks of trying they have totally failed to provide me wit... See more

Ionos is a at the same time a good deal and as an excellent back office team. They are always here for you as a client. You want to be served as you deserved ? Go to IONOS

They started to charge me without my consent, for absurd amounts not even linked to any active subscriptions. After being with an AI bot for hours, I managed to talk to a human. The person tol... See more

Bad customer service and UX/UI , easy to by but not to use and deploy. They are lier on their Ads on TV or youtube, trust me, don't take IONOS

Terrible customer service - contract activation via phone, in french? what is that? 80eur for an SSL certificate?

speed of intervention security of websites hosted by them very high skills of technical and customer service staff

Available, responsive, and caring contact person, clear explanations and support for resolving the problem. Many thanks to Laetitia!!

I had a person who listened carefully and this is so important

Availability on Friday night @ 7:30pm and staff competency. Merci Jean-Marc in Marseille

Very good service. Always someone on the phone to help. I recommand!

Rapid, Fair and Efficient customer service. European cloud and mail solution .

Wonderful customer service with Michel and Florence ! I highly recommend this company !

She was very kind with me. Nice Customer service

Services efficient to install and use. Price quite reasonable. Invoicing lisibility must be improved !

Rapid response to customer service call, agreeable contact of the person who replied, understood my issue quickly, solution found immediately.

we are heard in a very professional way

Precise and personalized attention! Professional support tailored to my specific situation, which isn't always the case with other hosting providers...

Harcélement constant de la part de leur service marketing

Great Customer service, fast and unique.

Super le service d aide , interlocuteur patient et efficace.

Very good support, answers always good.

IONOS France have been a great service for me these past 4 years.

Great support in case of problems!!

service client au top .

great team ! great services...just perfect

Ionos is offering a real customer service, and willing to propose appropriate solutions.

Great customer service and great website

Super service and efficiency ! BRAVO I recommand 1000%

super le service client

Fast and efficient. Perfect.