Been using for a couple of years, and purchasing their own brand flat white coffees. Certainly so much cheaper than the Nescafé pods. Yes more difficult to work out quantities needed (also get espres... See more
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Company details
Written by the company
KaffeK, founded in Denmark in 2011 as Kaffekapslen, is one of Europe’s leading online coffee retailers. The company offers a wide selection of coffee products, from beans and ground coffee to pods and capsules, featuring both global brands and local favourites. Serving customers in 22 European markets, KaffeK wants to make great coffee easy and accessible to everyone.
Contact info
Denmark
- kaffek.com
Replied to 96% of negative reviews
Typically replies within 48 hours
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Best Pods ever!
Amazing customer service, great coffee pods at a really good price. Won’t buy them anywhere else
Value for money
Since I bought a dedicated coffee machine, I have been buying the coffee beans from KaffeK.
It is value for money, the 1kg pack can last me a good while.
Delivery has been great and fast so far.
Each brand of coffee beans has a detailed description and the intensity. Consumer can then decide before the final purchase.
Cheers
Consistently excellent service and…
Consistently excellent service and prompt delivery
Ar risk of repeating myself the whole…
Ar risk of repeating myself the whole process is seamless and efficient with a magnificent product at the end cannot praise enough
Name change problem
I have ordered several times from Kaffekapslen but now that the company name has changed to Kaffek my bank RBS is rejecting the online payment and actually blocked my credit card so until this issue is corrected I am unable to place orders
Late delivery
Coffee brands very good choices, but you have to waiting to much for delivery!
KaffeK has been my coffee supplier for almost a year, and I’m very happy with their service. Great prices, fast delivery, and an amazing selection of different coffee brands.
KaffeK has been my coffee supplier for almost a year and they never disappoint. Great prices, super fast delivery, and an excellent range of coffee brands. Definitely 5 stars!
Best price on the market
Best price on the market. The whole process is smooth and well organized. Shipping is fast, reliable and the customer is kept well informed. Highly recommended already to friends and colleagues.
Always great service
Always great service, i use them for all my coffee now, as the prices are really reasonable, the variety is superb and they have delivered on time, every time.
I would recommend Kaffek to anyone who wants great coffee at a good price
Great service as always.
Great service as always.
great prices too, and always kept updated about the delivery.
No irish cream - buyer beware
This review concerns an order placed at the Kaffek shop in Denmark and the communications was handled by the site Kaffek.gr
Last December a colleague at work gave me a capsule with irish cream taste and i liked it very much. So next time my colleague placed an order (07/01/2026), it included 2 packs of irish cream espresso capsules for me. I received the package this Monday (late delivery because of the Greek courier service Geniki Tachydromiki) and i made a coffee expecting it to have the same taste. To my surprise, the taste was completely different and it was like any ordinary coffee capsules and nothing like irish cream. The capsule also had a different colour than the one on the packaging so i gathered that the package was filled with different capsules. I contacted Kaffek about it and they replied that the irish cream package contains irish cream capsules and the ingredients have not changed. I replied again that the capsules are completely different from the ones i tasted and they replied again like a broken record, that the taste is the same and it has to do probably with "subjective factors" (i guess that means me). I asked them to give me an address so i can send back the capsules (not asking for refund) because i really didnt want the capsules i got and they told me returning them costs 10€ (more than the capsules cost). Not recommending this shop to anyone.

Reply from KaffeK
Great Tasting Coffee
Great Tasting Coffee at a very competitive price.
I've had a number of orders for Senseo Compatible Coffee Pads from KaffeK.
Always delivered on time undamaged.
KaffeK are now my go to supplier for Senseo Compatible Coffee Pads.
Great quality at low prices
Always delivered quickly, great quality coffee at low prices.
Great choice
Great choice, great prices and great end to end service.
Have used a few times now and would recommend.
Prompt service
Poor customer service
Having ordered from them, KaffeK sent through my invoice with two incorrect postcodes to the correct address. The billing address had a different postcode to the delivery address. The textual address was correct and the same for both incorrect postcodes. I notified them of their mistake that the product would not get to me and they charged me £10 for the mistake they made even though it was clearly logged on the invoice. In no other business would this happen and be justified to charge the customer for company inefficiencies. Really disappointed with this type sharp practice.

Reply from KaffeK
Unfortunately,a terrible experience…
Unfortunately,a terrible experience this time.Dont know if the change of name has caused an issue.Waited 10 days and no delivery but it was the blasé customer service who really nailed the one star.No fs given,yeh we have sent it on the wrong truck,we'll get back to you.4 days later still no correspondence. Eventually got an answer on the phone and it was we can send again if you want.Refunded and will think twice before ordering again.Lidl currently do pods ,just as good and nearly same cost.

Reply from KaffeK
Excellent coffee good prices fast…
Excellent coffee good prices fast delivery.
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