Lease Car  Reviews 6,426

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, knowledge, and helpfulness throughout the entire leasing process. Consumers highlight the excellent communication, efficient handling of inquiries, and the diligence and patience shown by representatives. People felt supported and well-informed at every stage, with many expressing gratitude for the personalized assistance they received. The service and delivery experience also garnered significant positive feedback. Reviewers appreciate the straightforward ordering process, on-time delivery, and the immaculate condition of the vehicles. Consumers found the entire process to be smooth, stress-free, and efficient, with some noting that their cars were delivered even sooner than expected. The user experience is consistently described as fantastic, with many stating they would not hesitate to use the company again.

Based on these reviews

Rated 5 out of 5 stars

I’ve been really happy with the overall process from start to finish. Sarah Roberts was professional, responsive, and very clear at every stage, which made the whole experience smooth and stress-f... See more

Rated 5 out of 5 stars

Great customer service by Sarah Roberts! Initially was going to lease with another company however the customer service was woeful. Sarah and car lease were brilliant, she answered all my quest... See more

Rated 5 out of 5 stars

This is my third car from Leasecar.uk and the reason is simple - a straightforward ordering process, excellent customer service and on-time delivery. Katy Barber Godwin couldn’t have been more helpf... See more

Rated 5 out of 5 stars

Leasecar assisted me every step of the way. There was always someone to talk to if I had any questions, especially Nicola, who I spoke to on many occasions. Fantastic service from start to finish. Jus... See more

Rated 5 out of 5 stars

Heidi Leake was fantastic from start to finish. After having our car written off, and as a family with a small child and a self-employed wife, Heidi immediately understood that getting a rep... See more

Rated 5 out of 5 stars

Fantastic experience from start to finish. I received a very competitive leasing quote and everything moved quickly once I chose my new Nissan Juke 1.6 Hybrid Tekna 5dr Auto Automatic I was exp... See more

Rated 5 out of 5 stars

Stephen was incredibly helpful from start to finish, guiding me through the whole car leasing process with patience and professionalism. Even when things didn’t go exactly to plan, he stayed on to... See more

Rated 5 out of 5 stars

I spent a lot of time looking through the prices and reviews, the best prices not always getting the best reviews. These guys stood out though for being very competitive and getting great reviews too.... See more

Rated 5 out of 5 stars

Wasn't Sure about leasing a car , Googled to see who had the best deals . Contacted leasecar.uk so glad I did . The experience was amazing from start to finished . Company representative Stephen Turne... See more

Rated 5 out of 5 stars

We trawled the market for the best value deal and came up with 3 that were similar. The Corsa won out and once we confirmed our decision the leasecar agent, Stephen Turner, was very efficient. There i... See more

Rated 5 out of 5 stars

Just leased my first car from Leasecar. Nicola Wilby, the sales advisor could not be more helpful, guiding me through the whole process from start to finish, giving me valuable advice regarding all... See more

Rated 5 out of 5 stars

Richard, the Leasecar salesman who helped me place the order was outstanding. His colleagues who arranged delivery were also helpful. The LexAuto IT system that is supposed to help customers manage th... See more

Rated 5 out of 5 stars

Everything about leasing my plug in hybrid car from Lease Car was straightforward and all went smoothly. Ashley was always happy to help if I had any questions and all communications were clear, conc... See more

Rated 5 out of 5 stars

First time using this company. Staff friendly and helpful. We dealt with Richard Skingsley, who answered all our questions, both via the telephone and by email, extremely pleasant experience. Our new... See more

Rated 5 out of 5 stars

I had a great experience - Mat was very efficient, and pushed things forward in the background whilst I sorted out my situation getting out of my old lease. He provided multiple quotes for different... See more

Rated 5 out of 5 stars

Hi, leasing my new Corsa Ultimate from LeaseCar (Central Contracts) was a fast and easy format to enjoy driving my lovely new vehicle. I had the help of Tom Fielding who was extremely patient and... See more

Rated 5 out of 5 stars

I decided to go with a Personal Contract Hire vehicle for the first time for a Vauxhall Corsa. I found the experience with LeaseCar to be clear, smooth and very efficient. Mat was a great help and ans... See more

Rated 5 out of 5 stars

Leasecar UK has been everything you could want when getting a new car. From the very first enquiry, the team were prompt, friendly, and extremely knowledgeable about the whole process. In particu... See more

Rated 5 out of 5 stars

Leasecar.uk have been really excellent In Particular Leigh, who helped us with our decisions and our orders was incredibly professional and very helpful. His knowledge and advice has been so go... See more

Rated 5 out of 5 stars

I don’t usually do reviews, but in this case I will make an exception. From beginning to the end I’ve found this company absolutely superb. My initial contact Heidi Leake has been truly terrific, a... See more

Rated 5 out of 5 stars

Joe was amazing, both in terms of his knowledge and his manner, he supported me through the whole process and dealt with my anxiety. Super professional and he got me a great deal on a car I’m really h... See more

Rated 5 out of 5 stars

Big thanks to Tom Fielding who went above and beyond to find me the right car. He’s knowledgable, extremely helpful, friendly and was always available or got straight back to us when we contacted him... See more

Rated 5 out of 5 stars

Excellent from the start with Richard Skingsley. Always happy to answer any queries always kept in touch, very knowledgeable offering me all my options and extremely patient and helpful. I would cert... See more

Rated 5 out of 5 stars

It couldn’t have been more straightforward. I dealt with Stephen Turner who was knowledgeable, explained everything very well and didn’t pressure at all. He came back to my questions and queries with... See more

Rated 5 out of 5 stars

I would like to recommend Lease Car. From my first contact with Nicola Wilby, one of the Sales Executives, the whole process from credit check to fast delivery was seamless. She kept well informed and... See more

Rated 5 out of 5 stars

By far the best car lease experience ive had in over 40 years. Leigh kept in touch throughout the whole process, from quoting all the way to delivery. Most important, he called back when requested... See more

Rated 5 out of 5 stars

Having never leased a car previously, I was a bit like a deer in the headlights and seemed to have endless questions. Tom Fielding was extremely patient and was always available to answer my queries.... See more

Rated 5 out of 5 stars

Never leased a car before so was slightly skeptical - Thomas made the whole process seamless. Communication was great and all the information was understandable and transparent. Be aware that it does... See more

Rated 4 out of 5 stars

The sales team responded promptly with all enquiries. Kept me informed and sorted any issues which occurred professionally. Only reason for four star, the delivered vehicle was dusty inside. Seems li... See more

Rated 5 out of 5 stars

Tom Fielding and Karen Hunt have made the process of leasing a new car so stress free, from order to delivery. Always quick in responding to queries and more than happy to help. Would definitely recom... See more

Rated 5 out of 5 stars

From the first call for advice and information I was made to feel at ease. Lee Button helped me every step of the way, he gave me my options on the car I wanted, once agreed he did all my paperwo... See more

Rated 5 out of 5 stars

On our first venture into leasing a car. We was quite daunted at all the variable costs that may come into play. We spoke to Leigh Button who was incredible from start to finish. He was very honest, a... See more

Rated 5 out of 5 stars

Richard Skingsley was amazing. I was brand new to the concept of leasing a car and also looking at electric cars for the first time. He went well above and beyond sourcing a car, he helped me fully... See more

Rated 5 out of 5 stars

We contacted our local Lease Car UK and were dealt with in a timely and professional manner by Stephen Turner. We were kept up to date throughout the process and had a very smooth delivery of our vehi... See more

Rated 5 out of 5 stars

LeaseCar UK were amazing from start to finish, their website is easy to navigate and easy to fill in the forms for the application. After submitting our application, we heard the next day from Tom, wh... See more

Rated 5 out of 5 stars

Cheapest and quickest I could find online. I was dealt with Stephen Turner, who managed the whole process from start to finish, and it took just under 15 mins. I received my new Tiggo 8 yesterday,... See more

Rated 5 out of 5 stars

Richard Skingsley was amazing from start to finish. Very thourough with his approach and displayed exemplary finesse and knowledge all through. I had interacted with a few lease companies prior to get... See more

Rated 5 out of 5 stars

Sarah has been absolutely brilliant from start to finish. This was my first time leasing a car, and she made the whole process simple and straightforward, explaining everything clearly and keeping me... See more

Rated 5 out of 5 stars

Not a complicated website. Simple to navigate, search & configure my/one's choice. No hiddens. After submitting my vehicle of choice - I had two shortlisted vendors - I called them up, and they atte... See more

Rated 5 out of 5 stars

Overall a very positive experience with this business. Helpful, friendly and responsive individual (Richard S) sorted everything, nothing too much trouble. Will definitely use this firm again if need... See more

Rated 5 out of 5 stars

I had a great experience from start to finish. The team arranged a very competitive car leasing quote and moved quickly once I decided on a new Nissan Qashqai. I was expecting choosing my next le... See more

Rated 5 out of 5 stars

This was my first time leasing a car and I was unsure of how things would proceed. I need not have worried as Stephen Turner could not have been more helpful. Communication was excellent and I was reg... See more

Rated 5 out of 5 stars

Really happy with my experience with LeaseCar.uk! Got a great price on the car and the whole process was super straightforward—no hassle at all. Big shoutout to Stephen Turner who was absolutely amazi... See more

Rated 5 out of 5 stars

Yes delivery efficient good communication between driver ie updates timing on hiw long it would be. Went over car showed me basics etc and electric cable. The only thing I was disappointed with was... See more

Rated 5 out of 5 stars

Richard Graham was exceptional. Every time I queried things during the contract period he either rang me straight back or emailed - that is pretty impressive. I know it isn't always possible but custo... See more

Rated 5 out of 5 stars

I haven’t leased a car before but I needn’t have worried because Stephen Turner explained everything and made sure that I was happy before going ahead. I didn’t feel rushed at all and Stephen was so... See more

Rated 5 out of 5 stars

Having never leased a car before, I contacted Leasecar.uk having seen a good price on their website. I dealt with Jonathan Brain who guided me through the process, without ever being pushy, and made t... See more


Company details

  1. #2 of 22 best companies in Car rental company
  2. #1 of 35 best companies in Car rental service
  3. #2 of 34 best companies in Leasing service

Written by the company

LeaseCar is one of the oldest, most trusted online car leasing companies in the UK, Established in 1998, we have been supplying vehicles for 27 years. We feel that we know what is important to our customers, priding ourselves on the service we offer. As an organisation we have the ability to pre-compare deals, selecting the best available, so that you don’t have to waste time shopping around.


Contact info

4.9

Excellent

TrustScore 5 out of 5

6K reviews

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Replied to 53% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Made things easy

Made things easy. Good communication throughout and great to have someone you can contact over the phone. Thanks Nicola Wilby - you were a massive help!

11 February 2026
Rated 5 out of 5 stars

Amazing service from start to finish

Wow! What an excellent company. I dealt with a wonderful lady named Heidi and I cannot say anything other than Fantastic! From start to finish I was treated with care and respect. I had plenty of questions and they were answered professionally due to Heidi's knowledge. I would highly recommend this company and in particular Heidi, she is a credit to this company and made my purchase stress free. Thank you!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

My new car was delivered yesterday with…

My new car was delivered yesterday with no problems and even arrived earlier than the delivery time. I can’t thank the team at lease car enough, especially Stephen. Overall was just a smooth and easy experience, especially compared to other car leasing companies.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from Sarah Roberts

I’ve been really happy with the overall process from start to finish. Sarah Roberts was professional, responsive, and very clear at every stage, which made the whole experience smooth and stress-free.

Communication was excellent, any questions were answered quickly, and everything was handled efficiently. The vehicle delivery went exactly as expected and I felt well looked after throughout.

Thanks to Sarah for the great service — I wouldn’t hesitate to recommend them.

9 February 2026
Rated 5 out of 5 stars

Excellent service from Stephen Turner.

Stephen was incredibly helpful from start to finish, guiding me through the whole car leasing process with patience and professionalism. Even when things didn’t go exactly to plan, he stayed on top of everything, kept me informed, and made sure it all worked out in the end.

He helped me secure the lease, place the order, and I received the car yesterday exactly as promised. The whole experience was smooth and reassuring, and I genuinely felt supported throughout.

Really grateful for Stephen’s excellent service and would highly recommend him to anyone looking to lease a car.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Never leased a car before so was…

Never leased a car before so was slightly skeptical - Thomas made the whole process seamless. Communication was great and all the information was understandable and transparent. Be aware that it does take a few weeks to complete the process but regardless we were provided a great service!

10 February 2026
Rated 5 out of 5 stars

first time lease

It was my first time leasing. I spoke with Stephen Turner on the phone who explained the process and answered any questions I had. He wasn’t pushy and gave me plenty of time to make my decision. The overall process was quick and went very smoothly.

26 January 2026
Unprompted review
Rated 5 out of 5 stars

I had a lovely agent/operative called…

I had a lovely agent/operative called Richard Graham he really helped me to get out of a sticky situation he listened to my problem and my budget and he made it possible for me to get a vehicle with full maintenance cover so I wasn’t left in the horrible situation I have been with a dodgy finance car that had broken down. Because of Richard I was able to keep my job which I need a car to get about as I work for NHS blood and transplant I can only thank him for his help what an amazing person you have working for you!

2 February 2026
Rated 5 out of 5 stars

Great Service Experience

Leasecar assisted me every step of the way. There was always someone to talk to if I had any questions, especially Nicola, who I spoke to on many occasions. Fantastic service from start to finish. Just wish the car had come with some floor mats. Would definitely use them again.

9 February 2026
Rated 5 out of 5 stars

Outstanding service

Overall a very positive experience with this business. Helpful, friendly and responsive individual (Richard S) sorted everything, nothing too much trouble.
Will definitely use this firm again if needed arises.

9 February 2026
Rated 5 out of 5 stars

Great Service and deal

Stephen at LeaseCar was super helpful from the beginning. Lots of advice without any hard sell. Time estimates were accurate and all went to plan with a competitive deal.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Joe was amazing

Joe was amazing, both in terms of his knowledge and his manner, he supported me through the whole process and dealt with my anxiety. Super professional and he got me a great deal on a car I’m really happy with.

9 February 2026
Rated 5 out of 5 stars

Heidi Leake was fantastic from start to…

Heidi Leake was fantastic from start to finish.

After having our car written off, and as a family with a small child and a self-employed wife, Heidi immediately understood that getting a replacement car as quickly as possible was a top priority for us.
More than anything, customer service really mattered. I explained to Heidi that we had cancelled a lease partway through with another company due to truly terrible service, so trust and communication were key for us.
Heidi kept me informed every step of the way and somehow worked absolute magic — we had the new car sitting on our drive just one week after our very first phone call!

I honestly couldn’t believe it.

Thanks again, Heidi, for all your hard work and exceptional customer service.

5 February 2026
Rated 5 out of 5 stars

Leasecar UK a dream!

Leasecar UK has been everything you could want when getting a new car. From the very first enquiry, the team were prompt, friendly, and extremely knowledgeable about the whole process.

In particular, Richard Graham was fantastic — he set everything up efficiently and was genuinely down-to-earth and easy to deal with. When my personal circumstances unexpectedly changed, I needed extra support, and Richard went above and beyond anything I could have expected.

To say his help exceeded what most leasing companies would do is an understatement. I’m incredibly grateful to him for his support and for ensuring I received my car in time for a very important occasion. Outstanding service from start to finish.

3 February 2026
Unprompted review

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