Applied several times, only sent to credit verify website where I have to pay for my credit file and settle me credit protection. SCAMMER ALERT! no decision given on my applications, any of them. Emai... See more
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See what reviewers are saying
Well from what I had first heard about LOANZ, this was supposed to be a simplified process to obtain a loan, but I think there was a glitch on the website when I applied. I opted to do the online bank... See more
Company replied
I can tell you that after letting them take all my details and look into my account the next page was to provide income details which were on the statement from the bank Frustrating further... See more
Company replied
I found loanz from social media, and applied it has nothing too loose. I applied before to other financial institutions, checked this and that, long phone conversation with agent and the result was... See more
Company replied
Company details
Written by the company
Canadians can get between $1,000-$15,000 within 24 hours with Loanz.
Contact info
Canada
- loanz.com
Kept sending me USELESS LINKS TO…
Kept sending me USELESS LINKS TO UNSUITABLE LENDERS. Absolutely rubbish company
17 May 2024
Unprompted review
They also took my banking information…
They also took my banking information and then sent me to other lenders with no notification of approval or anything.
7 February 2023
Unprompted review
SCAMMER! No decision given at all.
Applied several times, only sent to credit verify website where I have to pay for my credit file and settle me credit protection. SCAMMER ALERT! no decision given on my applications, any of them. Emailed them twice to two "official" email addresses, no reply at all! SCAMMER ALERT!!!
4 January 2023
Unprompted review
Reply from Loanz
Hi Mary-Anne, we're sorry to hear you've had a poor experience. We only send applicants to Credit Verify if they do not meet our funding standards, so if you were referred there we were unable to match you with a lender. If you have any questions or would like to further discuss your application you can get in touch with our customer service team at info@loanz.com.
No service
I applied 3 days ago for a loan. Constantly getting emails for advertisement but when you email "customer service", no response. Tried to call and only option is to leave a voicemail. Absolutely ridiculous.
3 December 2022
Unprompted review
Reply from Loanz
Hi, we're sorry to hear you've had a negative experience with us. Due to the volume of applications we receive, we handle all of our customer service requests through email: You can reach us at info@loanz.com and we'll be happy to help you with your issue.
Verified
Your interest rates are very high and…
Your interest rates are very high and No availability to skip a payment per year
24 November 2022
I can tell you that after letting them…
I can tell you that after letting them take all my details and look into my account the next page was to provide income details which were on the statement from the bank
Frustrating further there was no way to input any details
Seems to me like they were just collecting future clients
Very improper
Stay away
Something is wrong
20 November 2022
Unprompted review
Reply from Loanz
Hi Daniel, we're sorry to hear you've had a negative experience with our application. We require access to your banking information as part of the application process in order to effectively underwrite your application.
Some of the information available through your banking details will also need to be manually entered into the application as this will make it easier for us to see if you qualify for the loan you are applying for. We can assure you that we take the security of our client's personal information very seriously.
In regards to the difficulties you mentioned with inputting your details into the application, we ask that you report any technical issues with our applications to the customer service team at info@loanz.com
Very Reputable Platform
Really Good, I was a bit Skeptical at the start, but i read a lot about Loanz, and applied. I was approved the same day :) Thank you!
21 September 2022
Unprompted review
Reply from Loanz
We're happy we could help you, Sunny!
I don't feel to great giving you my…
I don't feel to great giving you my card number plus punching my password where as u can access my account at will and transfer this out and so on please tell me why u need that and do request pictures for ppl who have been slammed befor
14 September 2022
Unprompted review
Reply from Loanz
Hi Kara, like many lenders, we require applicants to provide their banking information as part of the application process so that their application can be properly underwritten. While we take the security of applicants' personal information very seriously, this is a necessary part of the loan approval process.
They Don't Give Loans, They Refer You To Other Companies
Absolutely horrible, avoid them like the plague.
You will apply, and they will either send you to another institute that offers loans at 48% interest rate or even to a bankruptcy office.
I applied, I have great credit, owe zero on my credit cards, haven't used my line or credit, have great savings in my bank and never missed a payment in credit cards but yet they won't do a small loan or even look at it. As soon as I applied the first time I was sent to a bankruptcy office and had them contacting me to discuss a consumer proposal or go bankrupt... second time I was referred to a loan place for a loan with 48% interest rate - worse than loan sharks.
So I don't know how they help people cause clearly they don't and probably get paid for referring people to other businesses.
Go somewhere else people, your wasting your time.
31 August 2022
Unprompted review
Reply from Loanz
Hi Ryan, we're sorry to hear you're unsatisfied with your experience with us. If you're unsatisfied with the options we've provided you or think there's something wrong with your application, we recommend that you reach out to our customer service team at info@loanz.com to resolve the issue.
who are you?
Who are you? Now I have to change my banking #'s, your on notice.
18 August 2022
Unprompted review
Reply from Loanz
Good morning Pat,
If you have applied with us, then you should know that we help Canadians get access to the funds they need. I've requested more information from you so that we can assist you, however, I want you to know that our system is completely encrypted and our company never accesses your bank account or anything like that. Even income verification is done by a third party provider who is trusted by the banks so that we keep your information and data secure at all points. We look forward to hearing from you and helping in any way that we can.
Sincerely,
The Loanz Team
Awful service period...False…
Awful service period...False advertising and it redirected me to theirs party lenders which the advertisement said nothing like that and has my banking information. Terrible and awful service as just trying to pay of my credit cards and help with students cost of living. I would not recommend to anyone.
Chandra
2 July 2022
Unprompted review
Reply from Loanz
Good afternoon,
I'm sorry to hear that you had a negative experience. We did request more information from you and we appreciate you replying back so that we could look into things. While we do try to approve as many people as possible, there are situations where we can't approve someone which is why we try to recommend another lender that is better suited to help. If there is every anything else we can do, please let us know by contacting our customer service team lead at rachel@loanz.com. I hope you have a wonderful day!
Sincerely,
The Loanz Team
Verified
What a load of crap
What a load of crap. What they don’t tell you is that they redirect you to other lenders. All I wanted to do was pay off credit cards, thinking one loan payment would be better. Wrong. Monthly payments were more than the credit card payments combined. Interest rate was 49% over a period of 60 months, for the lender I was offered. No f#%*ing thanks.
*sorry, 46.9%…still no.
29 June 2022
Reply from Loanz
Good afternoon Darlene,
We requested more information from you so that we could be of assistance, however, you chose not to provide any. Our interest rates don't go up to 49%, so I would love to dig into this further with you. Please email rachel@loanz.com so that we can try to provide more help in getting you funded.
Sincerely,
The Loanz Team
Platform Seems Glitchy
Well from what I had first heard about LOANZ, this was supposed to be a simplified process to obtain a loan, but I think there was a glitch on the website when I applied. I opted to do the online banking sign-in as part of the application process but the system auto populated my income wrong and would not let me correct it so unsurprisingly, I was denied for a loan. May try again later, but so far, really not impressed with the platform.
15 June 2022
Unprompted review
Reply from Loanz
Good morning Mary,
I am sorry that you're having issues with the application! We have requested more information from you so that we can help further, however, you can also reach out to rachel@loanz.com and we will ensure that you get the help you need right away.
Sincerely,
The Loanz Team
It's very good i love invite on dis ok…
It's very good i love invite on dis ok tanyou so much.
20 February 2022
Unprompted review
Reply from Loanz
Hey Yves Martin Jeuse Moi,
We are happy you received the loan you needed so quickly. Please let us know if there is anything else we may help you with.
Sincerely,
The Loanz Team
They are terrible
They are terrible. They get all your info including banking to pass you on to third companies. Such a waste of time. Stay away from them…
9 December 2021
Unprompted review
Reply from Loanz
Hey,
I am sorry to hear you did not have a good experience! We do not provide information to third parties, but we do suggest other options if an application is not approved! If you have any questions or concerns about your loan application, please reach out to rachel@loanz.com for some help.
Sincerely,
The Loanz Team
Very bad
Very bad. They want access to your bank account and all your transactions. Not only that they do a credit check while claiming they don't do a credit check. Then they send all of your info to a bunch of companies, MoneyMart etc and then you have to reapply to many of them separately from the application you already did with Loanz. Don't waste your time or give your information away to these people.
8 December 2021
Unprompted review
Reply from Loanz
Hey Charlene,
I'm very sorry to hear that you had a terrible experience! We'd want to make it right in any way we can. Please email rachel@loanz.com and we'll do everything we can to assist you.
Sincerely,
The Loanz Team
I've done everything I can don't know what else to do
Not sure what Else I have to do can't get help
8 December 2021
Unprompted review
Reply from Loanz
Hey Shannon Turner,
Hello,
I'm sorry to hear you couldn't get the help you were looking for. Please reach out to rachel@loanz.com and we will do whatever we can to ensure you get the help you're looking for.
Sincerely,
The Loanz Team
Banking access
Just wondering why you need to access our banking information?
25 November 2021
Unprompted review
Reply from Loanz
Good afternoon Jen,
I apologize for the delay here! It's an option that helps us with income verification and identity verification. It is a third party service used by many major financial institutions for this exact reason! There is an option to skip that step, but it will just require a few more pieces of paperwork and identification so that we can lend the money and be sure of who we are lending to. If you have any questions or concerns you can email rachel@loanz.com who is our customer service team lead. Please let us know if we can help in any other way :)
Sincerely,
The Loanz Team
I thought I'd give this a try
I thought I'd give this a try. Started the process then the screen would not continue past the banking info. I have emailed and emailed and no response. Been on hold for ages. So I am unclear as to all the rave reviews. Seems that someone should have responded to me, but NOPE! Even requested a call back and again nothing. Maybe in leaving this review will save someone else from trying to get a loan thru this place.
10 November 2021
Unprompted review
Reply from Loanz
Good morning,
I'm sorry that you're having difficulties! Due to high volumes of applications we've been upgrading our systems and some users have reported some errors during this time. Please email rachel@loanz.com to connect with our customer service team lead directly and she will help you immediately. I apologize for the delay and I looking forward to helping you as quickly as possible.
Sincerely,
The Loanz Team
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