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loveelectric Reviews 742

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and the excellent service provided throughout the entire leasing process. Consumers appreciate the smooth and seamless user experience, from initial consultation to car delivery. The responsiveness and care demonstrated by the customer service team are frequently mentioned, with reviewers highlighting specific employees who went above and beyond to assist them. People also value the efficient delivery service and the comprehensive support offered, even after receiving their vehicle. The company's ability to coordinate the collection of old vehicles and the delivery of new ones simultaneously is particularly appreciated. Overall, reviewers highly recommend the company for its professionalism, organization, and friendly approach, making the transition to electric vehicles easy and stress-free.

Based on these reviews

Rated 5 out of 5 stars

We’ve consistently been impressed with the service from loveelectric. The team is incredibly responsive, genuinely helpful, and their advice is always delivered in a clear, straightforward way wit... See more

Company replied

Rated 5 out of 5 stars

Seamless transition from handing back my old EV to receiving my new EV. The schedule was agreed well in advance of the collection date and I was kept in the loop throughout the process. Jack @ LE... See more

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Rated 5 out of 5 stars

Love electric were fantastic and guided me through every step of the process to get driving in a preloved EV. The prices offered were reasonable, and the communication on the run up to delivery was se... See more

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Rated 5 out of 5 stars

My allocated EV team member went above and beyond in finding the exact vehicle I required at very short notice. Kept me updated daily by phone, and made the whole process very easy.

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Rated 5 out of 5 stars

Another great service delivered, Sadly I had an car incident with car total loss, the love electric team helped and guided me though this process along with helping apply for a replacement EV for t... See more

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Rated 5 out of 5 stars

Phil was particularly helpful with explaining how the scheme works. I now have my electric car which is a second hand car, 2.5 years old but looks and feels new. I am yet to do a long drive but so fa... See more

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Rated 5 out of 5 stars

I received an electric car through Love Electric just under a month ago. I felt like I was cared for from the beginning to the end, through various point of contacts within Love Electric scheme. It i... See more

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Rated 5 out of 5 stars

Just taken delivery of my second vehicle from Loveelectric after initial 3 year lease ended. Great service to co-ordinate collection of old and delivery of new at home, at the same time. Went with a u... See more

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Rated 4 out of 5 stars

I had a great experience leasing my car with Love Electric! The process was smooth overall, and I’m really happy with the outcome. That said, there were a few points along the way where communicat... See more

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Rated 1 out of 5 stars

Hidden charges, early termination fees even with the “insurance” Poor customer service, very little help. The only good thing about the company was the car they gave me. The monthly payment that... See more

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Rated 5 out of 5 stars

Really grateful to the team at LoveElectrics for making the whole process so easy. Ben, Jack, Michael, and Freya were all incredibly kind and patient, keeping me informed the entire way and sorting ev... See more

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Rated 5 out of 5 stars

i had an EV initial consultation with Amy and she was very professional and answered all my questions. i felt really comfortable dealing with her as this was my first time ordering an electric vehicle... See more

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Rated 5 out of 5 stars

Ordered an Audi Q6 Etron. The whole process from ordering to delivery was just quick and simple with very minimal bureaucracy. A number of people within my work place use the service and we cant speak... See more

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Rated 5 out of 5 stars

Amazing experience. So smooth and seamless. The website is super slick and easy to navigate. There is actually someone on the other end of the phone and emails who are so helpful and come b... See more

Rated 5 out of 5 stars

Brilliant to be able to get into an EV via Loveelectric's salary sacrifice scheme. Great customer service, everything went smoothly, and great support all the way through. I now looking forward to b... See more

Company replied

Rated 5 out of 5 stars

Love Electric have fantastic customer service and make it easy to get set up as a small, time-poor tech start-up. Everything is taken care of, from structuring payroll, employee agreements, ordering,... See more

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Rated 5 out of 5 stars

I recently leased an electric car through Lovelectric's salary sacrifice scheme, and the whole process was quick, smooth and seamless. No issues whatsoever. Massive thank you to the team especially Fr... See more

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Rated 5 out of 5 stars

This is the second time i have used Love Electric for a vehicle. From the initially conversation with an advisor, discussing what car would best suit my needs. to arranging the order and delivery of t... See more

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Rated 5 out of 5 stars

Had a great experience so far and I receive my new Tesla this week. The web site was easy to use with various options to suit your requirements and choice of vehicle. Excellent communication from ever... See more

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Rated 5 out of 5 stars

I can't recommend Love Electric enough! The entire process from choosing the car to getting it delivered was incredibly smooth and well-managed. The car drop-off service was especially impressive.... See more

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Rated 5 out of 5 stars

Got a low-mileage used EV through Salary Sacrifice with Loveelectric. The website was easy to use for ordering, the communication was great, and the delivery of the car was speedy (less than two w... See more

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Rated 5 out of 5 stars

I was perfectly guided through the process from searching of the car all the way to delivery. Once I've selected my chosen car, following all of the confirmations delivery team kept in contact. On the... See more

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Rated 5 out of 5 stars

Excellent service from loveelectric! I took delivery of my first EV on Friday and already I can see why those who make the switch to electric never go back. I had support along the way from th... See more

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Rated 5 out of 5 stars

The guys at love electric have been fantastic and very easy to deal with from the start and answering all my questions however silly they may have been. Shoutout to Matt delivering the car and jack wh... See more

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Rated 5 out of 5 stars

From the very first contact right through to the arrival of the car and the after service communication I have been so impressed with loveelectric.cars. This is my second electric car but the first... See more

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Rated 5 out of 5 stars

Right from the get go, loveelectric handled my initial enquiry and subsequent agreement then final delivery of the car perfectly. All questions were answered in a timely and professional manner, alwa... See more

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Rated 5 out of 5 stars

Once the process got moving the team at Love Electric can not be faulted, they was responsive and pushed everything through, documents and slides provided are very easy to follow. Only negative if one... See more

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Rated 5 out of 5 stars

I had a particular spec in mind that wasn't configurable through the website. I reached out to the orders team and Amy was able to get the spec quoted and back with me within hours. Ultra smooth, and... See more

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Rated 5 out of 5 stars

The sales team and the fleet team were really efficient in making this experience great for me. As someone who has not leased before I didn't feel out of my depth. Michael Jones in the fleet team also... See more

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Rated 5 out of 5 stars

The process was simple and straightforward. Once the company was set up, it was just down to the waiting time for the preferred car. Communication was always good and the car arrived as expected. Its... See more

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Rated 5 out of 5 stars

Can't tell how smooth the process was. It took just 10 days from starting the process to actually having the car delivered to my doorstep, and Freya from support has constantly been in touch to chec... See more

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Rated 5 out of 5 stars

First experience with the company, and leasing a car, it’s been a really good experience happily. The company were easily accessible by email and by phone and always got back, to any queries I had.... See more

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Rated 4 out of 5 stars

I've just received my second vehicle from love electric, they've always been helpful and sorted out any hiccups without a fuss.

Company replied

Rated 5 out of 5 stars

The ordering through Love Electric was easy and the staff answered any queries efficiently and clearly. The subsequent handover by Polestar was first class with everything being setup and explained by... See more

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Rated 5 out of 5 stars

Amy was an absolute wealth of knowledge throughout the whole process and never once pushed or asked for any decision to be made. She was always available when needed to help us with our needs and conc... See more

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Rated 5 out of 5 stars

The whole experience was excellent. From the easy to use car catalogue portal, choosing the right car, great communication and customer care from Jordan, Freya and the wider team to through to deliver... See more

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Rated 5 out of 5 stars

Fabulous service from the Love Electric team. My new car delivery was not without problems, delays and even rejecting a vehicle. But the LE team were on hand at every step to help, assist and advi... See more

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Rated 5 out of 5 stars

Jordan was readily available to hop on calls to guide and discuss the lease of an EV. He was well prepared and able to answer a variety of questions relating to salary sacrifice, most economical way t... See more

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Rated 1 out of 5 stars

Keeping my initial review below for balance. Since getting the car, the experience has taken a nosedive due to the charger installation issues. Communication has been awful—getting through to anyone... See more

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Rated 5 out of 5 stars

I had an exceptional experience with Love Electric's Salary Sacrifice car scheme! The Process was seamless and highly personalised, tailored perfectly to my needs. A huge shoutout to Jordan at Love El... See more

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Rated 5 out of 5 stars

Great experience with Love they were really helpful and supportive throughout the whole process. Never felt pressured to make a decision they also made sure i chose the right car for my needs. The aft... See more

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Rated 5 out of 5 stars

Super friendly and helpful team, and great value deal on used EVs. Amy was very helpful in explaining the process and everything that is included in the package, and made sure all my questions were... See more

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Rated 5 out of 5 stars

Loveelectric had a great range of cars at very competitive prices. The car details were very transparent with clear images of any imperfections. Ordering process was simple and customer service fol... See more

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Rated 5 out of 5 stars

From start to finish, my experience with loveelectric has been great. I opted for a used EV, so the whole process took just 5 working days from order to delivery, and the car arrived in immacu... See more

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Rated 5 out of 5 stars

Love electrics communication, immediately available used EVs, great pricing and the combination of the salary sacrifice made this a no brainer. The speed and efficiency of the team, the simple process... See more

Company replied


Company details

  1. #17 of 34 best companies in Leasing service
  2. #12 of 12 best companies in Auto broker
  3. #37 of 60 best companies in Car finance and loan company
  4. #20 of 35 best companies in Car rental service
  5. #3 of 5 best companies in Electric Motor Shop
  6. #18 of 46 best companies in Motor vehicle dealer

About loveelectric

Written by the company

loveelectric is on a mission to revolutionise all-electric motoring.

Founded in 2021, we’ve built a fully regulated salary sacrifice platform that empowers employees to lease electric cars using pre-tax income, cutting monthly costs by up to 60%.

We're a B Corp-certified electric vehicle leasing broker specialising in salary sacrifice, enabling businesses and employees to transition toward sustainable mobility. Our inclusive employee benefit allows employees to save up to 60% on new and used electric cars while helping companies lead the way in sustainability - all at zero cost and zero risk to employers.

Every car leased through us comes with fully comprehensive insurance, maintenance, servicing, tyre replacement and breakdown cover - all as standard.

We’ve recently launched the UK’s first salary-sacrifice-compatible virtual Charge Card: a virtual Visa card that turns EV charging into a tax-efficient, fraud-proof, cost-neutral solution for businesses.

#LoveYourJourney


Contact info

4.8

Excellent

TrustScore 5 out of 5

742 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 85% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Excellent prompt communication

Excellent prompt communication and great service.
very helpful when spoke to them on the phone

10 February 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric Sean!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the ordering process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

quick and efficient process

10 February 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, Mark.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Really easy

Really easy, straightforward and no hassle. Would recommend.

9 February 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, Holley.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Love electric were fantastic…

Love electric were fantastic and guided me through every step of the process to get driving in a preloved EV. The prices offered were reasonable, and the communication on the run up to delivery was second to none. Great service

8 February 2026
Unprompted review
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Reply from loveelectric

Thank you for the 5* review, Matt.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Love Electric Excellent Customer Services

My allocated EV team member went above and beyond in finding the exact vehicle I required at very short notice. Kept me updated daily by phone, and made the whole process very easy.

5 February 2026
Unprompted review
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the ordering process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Amazing Customer Service

Very helpful and clear on everything from the quotes, to how the schemes work. Even went out of the their way to help through the paperwork/contract stage.

4 February 2026
Unprompted review
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Reply from loveelectric

Thank you for the 5* review, Dale.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Ease of use, professional outfit.

Right from the get go, loveelectric handled my initial enquiry and subsequent agreement then final delivery of the car perfectly.
All questions were answered in a timely and professional manner, always.

3 February 2026
Unprompted review
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Reply from loveelectric

Positive reviews like yours really make the difference Adrian.

It’s always great to hear how happy drivers are after getting a car with us, right through the ordering process to delivery & aftercare.

If there’s anything we can help with in the future then please get in touch.

Otherwise, enjoy your new car and we’ll see you out on the road.

~ the loveelectric team

Rated 5 out of 5 stars

A great experience from loveelectric…

A great experience from loveelectric from start to finish. Easy ordering process, great communication at all times by the team and swift responses to any questions. Wouldn't hesitate to recommend

4 February 2026
Unprompted review
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Reply from loveelectric

We really appreciate you taking the time out of your day to leave us this review Gareth.

From the very first time you log onto the loveelectric app, all the way through to sitting behind the steering wheel of your EV, we aim to make the process as smooth and enjoyable as possible.

Whether you’re popping to the shop or going on a road trip, we’re sure you’ll enjoy every mile of it.

~ the loveelectric team

Rated 4 out of 5 stars

I've just received my second vehicle…

I've just received my second vehicle from love electric, they've always been helpful and sorted out any hiccups without a fuss.

30 January 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the positive review!

We’re very pleased you found the ordering process smooth and are now enjoying your second EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

great experience with second hand car

Phil was particularly helpful with explaining how the scheme works. I now have my electric car which is a second hand car, 2.5 years old but looks and feels new. I am yet to do a long drive but so far i am really impressed by the smoothness and comfort.
Andrew works for the delivery company, and he was incredibly polite and helpful at drop off. We went through scuffs and marks and all were in spec with the report sent previously. He brought the car clean and ready to use.

29 January 2026
Unprompted review
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric Tara!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the ordering process is. Thank you for taking the time to leave us such a great review.

We’ll be sure to pass on your kind words to Phil & Andrew.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

A great company doing really well to…

A great company doing really well to drive uptake of electric vehicles. Brilliant customer service.

3 February 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, Jed.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

I got a great deal on a very car.

I got a great deal on a very car.
The staff were very friendly and helpful and made the transaction run very smoothly.

23 January 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, Chris.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Timely responses and good customer…

Timely responses and good customer support.

I moved from a new country and Love Electric were helpful in setting everything up and making me understand the process.

23 January 2026
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Reply from loveelectric

We really appreciate you taking the time out of your day to leave us this review Abhi.

From the very first time you log onto the loveelectric app, all the way through to sitting behind the steering wheel of your EV, we aim to make the process as smooth and enjoyable as possible.

Whether you’re popping to the shop or going on a road trip, we’re sure you’ll enjoy every mile of it.

~ the loveelectric team

Rated 5 out of 5 stars

5 Star Service

From start to finish, Love Electric made the process as simple as possible, with a dedicated person working on each stage of the order, from initial contract signing to delivery.

23 January 2026
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Reply from loveelectric

Positive reviews like yours really make the difference David.

It’s always great to hear how happy drivers are after getting a car with us, right through the ordering process to delivery & aftercare.

If there’s anything we can help with in the future then please get in touch.

Otherwise, enjoy your new car and we’ll see you out on the road.

~ the loveelectric team

Rated 5 out of 5 stars

Thank goodness for Amy who held my hand…

Thank goodness for Amy who held my hand throughout and dealt with so many questions from me with such patience! Thank you Amy. My 2nd lovelectric car (tornado grey a290 gts!) is now ordered and i can't wait for delivery day!

23 January 2026
Unprompted review
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Reply from loveelectric

We really appreciate you taking the time out of your day to leave us this review Alistair.

We’re very pleased you had a positive experience during the consultation process with Amy & have ordered your second EV!

We'll ensure you experience the same standard of service throughout your journey!

~ the loveelectric team

Rated 5 out of 5 stars

New EV delivery

The delivery was well communicated on the day and the handover was very good, all the aspects of the car were well demonstrated

16 January 2026
loveelectric logo

Reply from loveelectric

Thank you for the 5* review.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Knowledgeable and Personable!

Amy reached out to me and gave me all the information I could ask for/need. She was very knowledgeable, personable, and was the encouragement I needed to make the purchase. Thanks again, Amy! :)

16 January 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We’re very pleased you had a positive experience during the consultation process with Amy & have ordered your EV, Alex.

We'll ensure you experience the same standard of service throughout your journey!

~ the loveelectric team

Rated 5 out of 5 stars

Amy has been incredibly helpful

Amy has been incredibly helpful when I was confused about the hand back process and options for moving forward. She was really quick at responding and was incredibly knowledgeable throughout.

12 January 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We really appreciate you taking the time out of your day to leave us this review.

We’re very pleased you had a positive experience during the consultation process with Amy & have ordered your EV.

We'll ensure you experience the same standard of service throughout your journey!

~ the loveelectric team

Rated 5 out of 5 stars

Quick ad Efficient

Ordered an Audi Q6 Etron. The whole process from ordering to delivery was just quick and simple with very minimal bureaucracy. A number of people within my work place use the service and we cant speak highly enough about it. An excellent service.

12 January 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Positive reviews like yours really make the difference Sean.

It’s always great to hear how happy drivers are after getting a car with us, right through the ordering process to delivery & aftercare.

If there’s anything we can help with in the future then please get in touch.

Otherwise, enjoy your new car and we’ll see you out on the road.

~ the loveelectric team

Rated 5 out of 5 stars

First class service and communication

First class service and communication

9 January 2026
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, Andy.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

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