Lovely Linen Reviews 9

TrustScore 4.5 out of 5

4.3

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Company details

  1. Linen Shop
  2. Bedding Shop
  3. Clothes and fabric manufacturer
  4. Curtain Maker and Retailer
  5. Homewares Shop
  6. Home improvement shop

Written by the company

Lovely Linen creates timeless home textiles made from natural linen, designed to be used every day and to last over time. We work with carefully selected European producers and focus on quality, durability, and materials that age beautifully with use. Sustainability is not a trend for us, but a long-term commitment. Linen is a natural, breathable, and resource-efficient material, and we choose it because it makes sense for our homes and for the environment. We aim to produce thoughtfully, avoid unnecessary steps, and create products that people can enjoy for many years rather than replace often. We believe that good products should be matched with good service. Orders are handled quickly and with care, and our customer service is always handled by real people. If something doesn’t turn out as expected, we focus on solving the issue in a straightforward and fair way. Mistakes happen. What matters is how they are handled. Lovely Linen serves both private customers and professional partners, and our collections are designed to work across homes, restaurants, and hospitality settings. Our goal is simple: to offer well-made linen products, honest communication, and support you can rely on before, during, and after your purchase.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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Rated 5 out of 5 stars

Amazing customer care

Amazing customer care, replaced a pillowcase after 4 years, as a goodwill gesture
Fabulous quality

21 January 2026
Unprompted review
Lovely Linen logo

Reply from Lovely Linen

Thank you so much for your kind words. We’re really happy to hear you’re pleased with both the quality and our customer care. It means a lot to us that you took the time to share your experience.

Rated 5 out of 5 stars

Great quality of products and customer…

Great quality of products and customer service. Towels are top-notch! Recommend everyone

10 January 2026
Unprompted review
Lovely Linen logo

Reply from Lovely Linen

Thank you for your kind words! We’re really happy to hear you love the quality of our towels and had a great experience with our customer service. It means a lot to us!

Rated 5 out of 5 stars

I am very happy with the quality/customer service

I am very happy with the quality, after ordering around 20 pieces. 2 pieces got some wear & tear after 2 years that shouldn't be, and Lovely-Linen sent us brand new once without hesitation. Very great customer service!

8 January 2026
Unprompted review
Lovely Linen logo

Reply from Lovely Linen

We’re really happy to hear you’re pleased with both the quality and our customer service, and we’re glad we could help when those two items didn’t hold up as expected. Thank you so much for taking the time to share this!

Rated 5 out of 5 stars

Beautiful Products- Fantastic Company

The company were great to deal with. Good communication and the linens arrived with thought and care in how they were packaged.
I needed to change some pieces as I required softer linen for a photo shoot and this was very easy to organise with Bartek. I was very thankful I bought these beautiful products from Lovely Linen.

6 September 2025
Unprompted review
Lovely Linen logo

Reply from Lovely Linen

Thank you for your lovely review. We’re happy to hear everything went smoothly and that we could help you find the right linen for your photo shoot. We truly appreciate you choosing Lovely Linen.

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