Amazing customer care
Amazing customer care, replaced a pillowcase after 4 years, as a goodwill gesture
Fabulous quality

Reply from Lovely Linen
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Lovely Linen creates timeless home textiles made from natural linen, designed to be used every day and to last over time. We work with carefully selected European producers and focus on quality, durability, and materials that age beautifully with use. Sustainability is not a trend for us, but a long-term commitment. Linen is a natural, breathable, and resource-efficient material, and we choose it because it makes sense for our homes and for the environment. We aim to produce thoughtfully, avoid unnecessary steps, and create products that people can enjoy for many years rather than replace often. We believe that good products should be matched with good service. Orders are handled quickly and with care, and our customer service is always handled by real people. If something doesn’t turn out as expected, we focus on solving the issue in a straightforward and fair way. Mistakes happen. What matters is how they are handled. Lovely Linen serves both private customers and professional partners, and our collections are designed to work across homes, restaurants, and hospitality settings. Our goal is simple: to offer well-made linen products, honest communication, and support you can rely on before, during, and after your purchase.
Mossvägen 12, 291 59, Kristianstad, Sweden
Amazing customer care, replaced a pillowcase after 4 years, as a goodwill gesture
Fabulous quality

Reply from Lovely Linen
Great quality of products and customer service. Towels are top-notch! Recommend everyone

Reply from Lovely Linen
I am very happy with the quality, after ordering around 20 pieces. 2 pieces got some wear & tear after 2 years that shouldn't be, and Lovely-Linen sent us brand new once without hesitation. Very great customer service!

Reply from Lovely Linen
The company were great to deal with. Good communication and the linens arrived with thought and care in how they were packaged.
I needed to change some pieces as I required softer linen for a photo shoot and this was very easy to organise with Bartek. I was very thankful I bought these beautiful products from Lovely Linen.

Reply from Lovely Linen
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