Beefeater Reviews 1,171

I wasn't expecting much to be honest when my friend suggested a Beefeater in Salford as I hadn't been to one in an absolute age and didn't particularly like my experiences back then!
However we had the most wonderful waitress (Jackie) she couldn't have been more welcoming friendly and helpful, she's an absolute credit to beefeater as a company!
The food was equally as good which is the part that shocked me the most by how much they've changed, the food was really good we had a sirloin and ribeye stake
Which were both extremely good, well presented and hot!
We will definitely be going back and fingers crossed the experience will be as good as this one!
Definitely recommend it!

Beefeater Kingsway West, Dundee, great food and even better service! Big shout out for Kellie the waitress, she couldnt have been better!

Went to the one in Nottingham tonight not impressed at all. Our waitress was miserable had dirty finger nails. Most of the meals were covered.in grwase or garlic butter very very poor meal sis t wven want to give it one star. My husband left most of his mixed grill chicken tasteless and dry, steak chewy as a old boot sausages a weird taste peas like bullets. My fish was dry and greasy sons girlfriend's chicken was dry and like a kids portion. My desert came the plate was filty asked if the plate was dirty the waitress with the dirty finger nails came back gave it a wipe with her hands and said it's just probably my finger marks absolutely disgusting knew we was not happy but did nothing. Went to pay and left me standing there while she said give me a minute but went to clear a table. Not a good experience at all £150 chucked down the drain. this place used to be really good. And the premier inn next door don't get me started on that

We visited the Beefeater Redditch. A waitress called Corrine served us and made the whole experience wounderful. Polite professional and went the extra mile. Fantastic service

Had cause to pay Bentley Green Beefeater a visit on Thursday 29/1/2026 for lunch and unfortunately was on the whole very disappointed The pub itself could do with a lick of paint and a bit of a upgrade generally but was hoping our forth coming meal might make up for it’s previously stated shortcomings In short the answer was NO Meal it self was average ,very average Meagre portions and a derisory £5 charge for an additional bowl of warm chips We voiced our concern and was met with a stern “ don’t blame me “ type of answer It got worse when we had the bill and was bemused to see drinks we had not ordered and this £5 pound charge for luck warm chips However on our insistence this was remedied and all turned out well in the end The reason why I found it necessary to put my experience on this site is just to others check your bill carefully at Bentley Green Shall we come back I don’t think so

Rude manager in christchurch West restaurant, unprofessional and useless at her job,give the other waitresses the job,far better

Beefeater Ware
Have not been to the beefeater for absolutely years for dinner. We went out last night and ordered 2 mains and 2 drinks , the half rack of rib and chicken combo and ordered lasagna.When it came out they were small portions. The chicken used to be a chicken breast and now it’s a slice of grilled chicken breast. The ribs ( well you don’t get much meat on ribs ) were smaller. A handful of chips and 2 pieces of chopped up sweetcorn ( not actually sure if this was just for garnish as it was so small).
The lasagna was like a kids portion… it was about the size of half a slice of bread swimming in tomato sauce. Small bowl of salad and 2 baguette size slices of garlic bread.
Disappointing. The food isn’t cheap in there and not worth what you get.
Service is t great either.. I ordered a refillable soft drink, when I asked for a refill had to wait ages and asked 2 members of staff where it was.. Time it arrived I had finished my dinner.
Overall the food tasted good but for £60 odd amount just didn’t feel worth it.

Ordered an amazing dish of steak and chips. Quick and polite service. Would highly recommend!

Having bypassed the eureka one to go to the Woolpack at Hothfield.is well worth the extra few minutes drive .
A totally different experience .
Was made welcome on entry .
Food was excellent ( as always )
Very pleasant experience .manager polite and caring as was the lady who served us .she's always smiling .

At Harpole Turn, Weedon Rd, Northampton NN7 4DD
The food was delicious, but the service experience was disappointing. We were told there were no tables available, even though 70-80% of the restaurant was empty. We had to wait nearly an hour to be seated, and when we asked why, the staff explained they were short-handed. We are understanding people, but we would have appreciated honesty from the start. Even with fewer waiters, we could have been seated to have a drink or two while waiting to order food. Honesty goes a long way.

Beefeater - Liberty Bell Romford

Staff were lovely , just not enough of them for the amount of people dining. Service was incredibly slow because of this waiting just under an hour for the meal. This is the 2nd time dining here but the exact same problem. Please hire more staff ❤️ I love your food but hate the wait

First time ever a One Star . The Bull pub beefeater Swanley.

Table reserved for 4.

Visited 4 times now

Waited 45 mins to be served.

Served a lip stick covered glass which was sent back.

Main steak meal when presented was sent back as cold so another 50 minutes to wait which by that time everyone else had finished their meals and they had to sit and wait with empty plates.

Staff were polite but experience was poor disjointined and expensive for what is classified as a night out or family meal.

We received one dessert FOC

TBH looking back I should have asked for the mains and drinks on the house for such poor hygiene and quality. I know they can do better or I hope they can.

We ate at The Foxburrow, Lowestoft on Boxing Day, it was probably the worst meal we’ve had there.it was dreadful, we eat there regularly and have been going on Boxing Day for the last 20+ years. We don’t think we are going to book this year and we haven’t been going no where near as much as usual. It’s such a shame because it’s a nice restaurant and the staff are so nice. But the food has gone down hill.

We have eaten at the Beefeater many times, and I used to enjoy the mixed grill. It used to be so large that on some occasions I even took the portion of chicken home as it was too filling. Not any more, the piece of chicken was half the size, the gammon had a thick layer of fat round the outside edge, the sausages were undercooked and the steak was so tough it was inedible. On the plus side, the chips, eggs and peas were O.K. We also had nachos as a starter and that was much smaller than it used to be. Not only was the mixed grill very disappointing but they have put the price up to over £22. I spoke to the duty manager as we left and he said "yes we have had some poor quality steaks recently, I will pass the message on".

Please my friends I would avoid beefeater in Milton Keynes at all costs . We have been goijg there for 17 plus years and we recently had really bad service and rude behaviour by a manager called Helen !!!

The food was horrible and they offered me 10£ voucher for a 17£ dish. What a joke 😡

Seriously avoid .

Food is amazing and staff are so polite great quick service would 1000% recommend 😁😁

The Gifford

At breakfast, everything is always hot and is being refilled constantly, the only thing I could say negatively is the continental breakfast area is in the corner, and often becomes crowded

I will also add that I don’t believe tbere was nearly enough staff on New Year’s Day for breakfast

When we arrived at 12 noon at The Queens Drive Liverpool Beefeater on 10/12/25 the tills were down and we waited to be seated, then when we were we waited a good while to get our drinks. Also we had asked twice for a high chair which id requested on my booking, but ended up having to find one ourselves.
I am vegetarian and had specifically asked if the vegetarian burger option was just vegetables or fake meat, the waitress Gillian, asked the chef who said it was vegetables, when it arrived it was fake meat which I hate the taste of and not vegetables. I did not blame the waitress as I politely explained as it was the chef's mistake, but Gillian became very hostile from then on. We had already waited a long time to be served so my brother said he would swap his meal with me. However he is vegan and as it had mayonnaise on he couldn't eat much of it at all. Gillian asked if we wanted something else instead (my brother had to leave to go back to work as we'd waited so long initially), so we asked if he could have the vegetarian Christmas parcel to take out. The waitress attitude was horrible and it took her a while to bring over a very small amount of food wrapped in a bit of cellophane for him. She had obviously been bad mouthing us for the chefs initial mistake to her colleague Sharon, who didn't utter a word to us when my dad asked to order desserts and she had a very unfriendly attitude. Also we were never asked if we wanted another drink the whole time. When Sharon gave us the bill, the meal my brother hadn't eaten had been charged for along with the few bits if veg that they had wrapped up for him to take out, I said I wasn't happy to pay for what hadn't been eaten or for the 'meal' they had wrapped up as it was not a meal and the whole experience had just been stressful and upsetting. Sharon then tutted to a couple that were dining about my great nephew's pram being in her way whilst I spoke to the manager (who Sharon was not happy to get for me) about the whole experience. Sharon could simply have had the manners to say 'excuse me' as we weren't aware she was trying to get past and her manner was very unprofessional! She also said to the manager 'well he ate it!' about my brothers meal, which was not the case. I found her to be very aggressive and I think she was trying to intimidate me.
Luckily the young lady manager was very helpful and understanding. We still paid over £100 for this absolutely dreadful experience!!!! This was meant to be a celebratory Christmas get together and it was very far from it!
Please send all of your staff on some up to date customer service training if you want people to come back, as it was severely lacking on this occasion.
Ironically I had suggested we go here, after having met friends for tea on November 28th at 5pm when we had lovely service from a lady with a lilac bob, who couldn't have been more friendly and professional.

We booked a Christmas 2025 meal for four of us.
First of all, very quick at getting us sat at our table thinks arrived quickly. That's when it started to go downhill. We ordered 3 prawn and avocado cocktails. When they arrived, we were informed they had run out of avocado. The prawns were so tiny and tasteless. The meal arrived, we had ordered 2 Christmas meal 1 roast beef and 1 steak meal. The Christmas meal was all cooked: frozen veg, potatoes, stuffing. The Turkey was not fresh Turkey it was precooked and sliced as you buy in a supermarket. There was no roast beef, so ended up with another Turkey dinner. The turkey dinners were bland. The steak was good, and so was the Christmas pudding. The cooee was so weak we did ask if we could order Lattes and would pay the difference. The female waitress stated it would take too long to change the machine over, that it was set for black coffee only. The mini mince pies were all pastry. Needless to say, there was a lot of food wasteage the coffees were untouched. When we mentioned our meals and drinks as we went alond all we got was "so sorry". I was sorry for the serving staff. The cost of these cheap meals was very expensive [£68 per person]. never again will we cross thier doors.

Went for boxing day to red lion Blackpool. Starters and dessert great. The main festive turkey meal was dreadful. Turkey tasted weird. Sprouts were revolting. Parsnips wilted. Not at all happy. service was pretty average. Told no blue light discount that day.