If I could rate this a negative star rating I would. I ordered an ornament on 12/3/25. According to their tracking it has been sitting 1.5 hours away from me since 12/15/25. At first they were good at... See more
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See what reviewers are saying
The product was exactly what I was hoping it would be. Colorful, sturdy, playful. I know my best friends are absolutely gonna love them for their birthdays. I’m shopping early, One of them turns 85,... See more
Customer service was great! The mug was accidentally sent to the wrong street and subsequently returned to sender. Once I realized the error, I reached out and explained what happened and they quickly... See more
The ornament was easy to personalize and there are many options to choose from. Check out was easy and I was kept informed with tracking information. The ornament arrived safely and well wrapped and... See more
Company details
Written by the company
MakeZBright is the right place to buy the best custom memorial gifts at affordable prices. We have unique personalized and custom Gifts including coffee mugs, photo mugs, personalized best friend mugs, tote bag and many more.
Contact info
United States
- makezbrightgifts.com
Breach of guidelines
Buyer Beware!
If I could rate this a negative star rating I would. I ordered an ornament on 12/3/25. According to their tracking it has been sitting 1.5 hours away from me since 12/15/25. At first they were good at getting back to me. Now they are ignoring me. I have asked for a refund multiple times and no one answers. The worst customer service ever! In no way is this order not lost. How can you justify a simple ornament sitting in a warehouse for 5 weeks?
I purchased an ornament from this…
I purchased an ornament from this company on 12/9. I have never receive the ornament and asked multiple times for a refund. Each time I am ignored and asked to verify questions I’ve already answered. I asked for the corporate address and again was asked another question I’ve I already answered. I do not recommend purchasing anything from this scam company. They refuse to work with you. They refuse to be honest. It’s really just theft at this point.
They do not send what you pay for
Don't order from them or you run the risk of not getting what you pay for. I ordered the following Oct 17, 2025 - Received the ornaments and not the mugs. I have been in constant contact asking for the missing half of my order since I got the ornaments. The company says, "We have proof it was delivered." That is wrong as I am still missing half of my order. What was delivered was half my order. Today is Nov 21, 2025 and they aren't doing anything to fix the situation. Don't order from them or you run the risk of not getting what you pay for. Makezbright Gifts
Order #MZBs92....
Your order is on the way
Track your shipment to see the delivery status.
BESTFULFILL tracking number: BEST0000610...
Items in this shipment
Family - Family Is Forever - Personalized Transparent Ornament (SA) × 5
4" x 2.75" / Acrylic
VIP30 (-$23.90)
Our Friendship Is A True Blessing To Me - Personalized Mug (N) × 6, 15 Oz
VIP30 (-$46.68)
Abusive marketing after purchase
Abusive marketing after purchase. Will hound you over email and texts. Will not take unsubscribe for an answer.
Bought it Again
Very affordable, beautiful personalized ornament. I ordered another one after I received the first one.
Mimi and grandson love….
It came late but i’m sure that was due to the delivery issues. My grandson absolutely loved it when he opened it.
Very cute ornament that i could taylor…
Very cute ornament that i could taylor to the likes of my sisters.
Love these special ornaments!
Easy ordering and quick shipping. Ornament is very special to me and my grandchildren. Third one I ordered for the grandkids. Also ordered many for my friends and sisters. Love these ornaments!
The ornament is lovely.
The ornament is lovely.
The problem I had was that it took a long time to receive it.
Very Personsal Gift
The ornaments are beautiful! Definitely great customer service.
Great product. Great customer service.
The ornament was easy to personalize and there are many options to choose from. Check out was easy and I was kept informed with tracking information. The ornament arrived safely and well wrapped and exceeded my expectations.
I would order again.
I loved these ornaments
I loved these ornaments . It's a very personal gift to give. I am sure my grandchildren will love them. I'm sure they will be come a yearly tradition to hang these on the tree and bring back memories of Christmases past.
Shipping time ridiculous
Love the products, but the shipping time was ridiculous.
It's a sweet & loving way to give…
It's a sweet & loving way to give someone you care about a lasting & memorable gift.
The ornament was beautiful
The ornament was beautiful. It was a gift to my grandson & he loved it. Very well made. I got it in a short amount of time. Would highly recommend the company.
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