ManyPets Pet Insurance Reviews 32,604

I've been with Many pets for 5 years, only recently used it. My cat has been diagnosed with toxioplasmosis, this led to uevitis which has caused significant sight loss. Frequent vets visits and expe... See more

Insurance we have with Many Pats is for 80% of costs. Meaning we pay 20% of each claim. Monthly payments for full coverage became to expensive so they let us change over to this policy. Our dog has ep... See more

Polite and friendly customer service. Extremely helpful, dealt straight with the vets, paid monies within a few days. Plus they accept pre existing conditions, the premiums are a little more but i... See more

Being of a certain age I joined by telephone, lovely friendly lady who patiently answered all my questions as it was the first time I had adopted a rescue dog. The info sent by email was the easiest... See more

I have been with ManyPets for 7 years and recently had to make my first large claim for surgery for my dog and they made the whole process extremely stress free and paid out the full amount within les... See more

Many pets have been with our dog since she was 9 weeks old and now at 9 years old they were there when she needed them. Knowing we have straight forward and stress free claim process makes a very worr... See more

My vet is able to deal with claim on my behalf. Many Pets updated me claim received same day it was submitted and paid directly to my vet next day. I've had the same great experience with previous cla... See more

Palliative care is a tough time for all pet owners. ManyPets supported my cat when he needed regular veterinary attention. It was reassuring to know that claims would be managed without fuss and pay... See more

We’ve been with Many Pets since our pup came home - he’s now two. Our vet uses their Vet Portal to lodge our claims (he’s developed allergies which require medication and investigations). No problem w... See more

When things get tough... ...Many Pets has always ben there through thick and thin to ensure my pet Otto the cavalier is being well looked after and safe. In all the years I've had dogs Many... See more

Great pet insurance for all. Reliable, fair, good available choices for everyone’s budget and cover wishes. Good online claim system and no fuss pay outs if within your chosen package. Honestly maybe... See more

I was able to contact Many Pets by phone, which is very important to me. I spoke to general enquiries who put me through to the relevant department without fuss or being asked to hold for ages. Then,... See more

We lost our beloved dog last week - it was sudden and unexpected. Our vet asked who our insurer was and when we said Many Pets they said "brilliant. They're incredibly easy to deal with". And they... See more

While on a walk, my dog was bitten on the nose by a Rat, we had Insured our Dog with Many Pets, and had free access to speak to a Vet via video call. We took the Vets advise and took our dog to the e... See more

My labrador has been insured by manypets since he was a puppy and he is now nearly 8. He's always had problems with his ears and needs regular medication. Manypets have always settled all claims prom... See more

Easy as vet deals directly. Kept fully informed throughout via email and online web page. Payment is without fuss, depending on amount as large claims do take longer obviously. I would recommend.

Had a bad feeling that I was wasting my money insuring four pets with ManyPets. Sure enough - when claiming in Dec for my dog who needed dental work they dragged things out for a month and then refus... See more

Brilliant company, competitive pricing and excellent customer service. Made two claims over the phone and they couldn't have been more helpful. Kept upto date with claim status. Last claim due to my p... See more

A five star insurance company. My dog has multiple life long conditions and Many Pets have been marvellous with paying out. He has had several stays in hospital, lots of investigative procedures an... See more

We have used Many Pets for quite a while now, they are incredibly quick and efficient in handling claims. Today we needed to call as our veterinary surgery was making it incredibly difficult to get... See more

ManyPets refused a claim on spurious grounds. In the course of attempting to justify their decision, they twice referred to records of the wrong pet - one didn't even belong to me. Their small print i... See more

ManyPets are an absolute game changer! The entire process from start to finish (registering ,claiming) has been effortless, smooth and stress free! They processed all our claims swiftly and kept u... See more

The last three claims have been paid on the day I submitted invoice. Which has been amazing and left me feeling confident about having chosen the best pet insurer for my dogs over 4 years ago. Wit... See more

When we received the devastating news our 7 year old Border Collie had advanced Spondylosis Deformen. Many pets were fantastic paying every claim for X-rays CT scan medication and even physiotherapy p... See more

Claims easy to upload and manage online through account management. Generally settled quickly. Kept updated on progress throughout. Easy to contact to an assessor by telephone if needed. They can sort... See more

We have been with this company for a few years can't say a bad thing about them Always helpful they give you an update how your claim is progressing When they have contacted your vet for informat... See more

Currently going through claims for my dog who is under treatment at vets, been claiming myself and paid me the same day after couple hours putting claim in. Also claimed couple years ago for my cat an... See more

Usually Many pets is good at settling claims but recently my account has been frozen. The explanations have varied from ‘we’re having IT issues’ to ‘we’re Merging your policies’. However it’s been th... See more

This review Nov 2025. Our Golden Retriever Finley suffers from Epilepsy which means we submit regular medication claims and every 6 months a claim for blood tests. We've had a few hold ups in the pa... See more

Had to send paperwork several times and follow up with the vets to get them to send paperwork so if I hadn’t done this my reimbursement would have been further delayed. Also no breakdown of copaymen... See more

I've been with manypets for about 4 years and my claim for my rescue boys dental work was denied...WHY..I didn't read the paragraphs and sub paragraphs, apparently I didn't have his work done within... See more

Such a quick payment turnaround today for which I’m so grateful. Claim initiated 12:38 and I received time stamped confirmation, claim paid 16:38 and time stamped confirmation . Checked bank and yes... See more

Trust and excellent service make many pets insurance the best I’ve encountered. No inflated prices, claims paid mostly same day! Customer service are quick to deal with any query’s. My dogs are on r... See more

I've made regular claims over the last few years for my dog's on-going condition. Whilst there's never been a problem, there have been occasions when receiving payment has taken too long. My latest cl... See more

I decided to use the same insurance I had for my previous dog because they offered me a reduced price but I appreciate the efficiency which allowed me to cancel this policy during the cool down perio... See more

My pet needed unexpected cataract surgery last year & Many Pets worked with the vet & ensured all payments were made without any quibbles. I had nothing (except my excess) to pay (they didn’t expect m... See more

Wonderful customer service from the Manypets team today. The lady who took my call really supported me with a previous concern and managed to have everything sorted and processed including comms with... See more