MDG Reviews 3,129

TrustScore 4 out of 5

3.9

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the availability of a wide range of household items and the convenience of payment plan options, which many find helpful for budgeting and building credit. Several reviewers mentioned positive experiences with customer service, highlighting the friendliness, professionalism, and helpfulness of the staff. The possibility to make extra payments and the clear display of payment schedules on the website are also well-received. Consumers report easy approval for product credit lines and appreciate the option to finance items on a monthly basis. Some reviewers also value the convenience of handling everything via phone calls once they are established clients and the availability of name-brand products. The option to get extended warranties and include them in the payment plan is another appreciated aspect.

Based on these reviews

Rated 4 out of 5 stars

It's great to be able to access these things but the interest is extraordinarily high as is the cost of shipping. I mean stick in basic snail mail if it means I save three hundred dollars. Customer se... See more

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Rated 4 out of 5 stars

I had been approved for MDG years ago but didn’t like the interest rate and weekly membership payments which you can wave but you lose your membership prices. I have noticed that for electronics... See more

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Rated 3 out of 5 stars

The verification process was tedious and after I thought I was verified I was not and no one called me to say anything. I called back only to be told the process was not complete. That was done and th... See more

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Rated 5 out of 5 stars

I have been using MDG off and on for years. It allows users who qualify for financing to get items on a monthly basis until it is paid off. Almost all household items are available and the payment pla... See more

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Rated 1 out of 5 stars

Absolutely don't use them for anything I got a small loan and lost my job 4 months later..never missed a single payment until then ...they make an payment agreement with you to lower cost for a... See more

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Rated 5 out of 5 stars

Almir, what a great experience, took care of everything, within minutes. I could "hear" his smile. Fast,curitous I could keep adding too it. With his skillet of being friendly, professional and very c... See more

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Rated 5 out of 5 stars

Were payment plans offered for order 8531145 flexible enough to fit your schedule?yes Are the payments for order 8531145 low and affordable? yes Did you find it helpful to have a Personal Acco... See more

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Rated 5 out of 5 stars

I love shopping at MDG. The prices are competitive and the customer service is phenomenal. I got a three year extended warranty for several cents per day, added to my purchase and include... See more

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Rated 5 out of 5 stars

My experience with MDG was great. Very easy to purchase a laptop for me and my kids, and very affordable. I also really like how the website shows when payments are due and how much, and the abili... See more

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Rated 1 out of 5 stars

This company is extremely misleading in their advertisements. They claim you can receive a cash advance but I continue to get approved for a product credit line I dont want. I can qualify for th... See more

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Rated 5 out of 5 stars

It has been an excellent experience with MDG. I applied for a personal loan, and they guided and supported me throughout the entire process. I sent them all the documents they requested, and they... See more

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Rated 1 out of 5 stars

Terrible company. Would not recommend. They use slick wording to entice you in. After initially starting your MDG account you are approved, after giving your banking info and total access to your bank... See more

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Rated 5 out of 5 stars

Process approval and speed of said process were timely and efficient... information provided was very beneficial and signing documents was also a walk in the park... can't wait to see and get item wh... See more

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Rated 5 out of 5 stars

Love how once you are an established client you can do everything with just a phone call. I love how it's name brand products from reputable businesses. I love how they offer appliances, and many othe... See more

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Rated 5 out of 5 stars

MDG is awesome! I got my son a ps5 for 24 dollar payments and we just ordered a new reclining sofa set at only 30 dollar payments. The process is super easy to get approved and start shopping away.... See more

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Rated 5 out of 5 stars

This was my second order from your company, and the process was even smoother than the first. The instructions were clear and easy to follow, the pricing was fair, and the payment method worked well f... See more

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Rated 1 out of 5 stars

I applied for a loan with them , and got approved . I received loan documents. Since I haven't heard back since then and it's been several days . Contacting them came to no result. It makes me fee... See more

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Rated 1 out of 5 stars

I am an existing customer that has NEVER missed a payment with a current credit balance that apparantly I can't use. I switched my bank and called MDG and provided my new bank acct information. All my... See more

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Rated 2 out of 5 stars

I have tried since dec 2024 to have them replace an e-bike that stopped working hours after having it . Customer service has given me the run around send a video call manufacturer they have done every... See more

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Rated 1 out of 5 stars

Absolutely the worst company. They claimed I was preapproved, but after applying, I was denied without a valid reason. With a good monthly income, no outstanding debt, and a satisfactory credit score,... See more

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Rated 1 out of 5 stars

“They are scammers. They charge you the first installments, call you to confirm information, and then ask you to give them your bank details and use your voice as your signature. Don’t buy anything fr... See more

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Rated 1 out of 5 stars

THESE 1 STAR REVIEWS ARE FROM ACTUALLY PEOPLE NOT BOTS…. I BOUT A 85” tv FROM THEM IN 2022 ITS 2025 IM STILL PAYING $90 A MONTH…. CONTEMPLATING GETTING A LAWYER .. I READ THE FINE PRINT AND THIS COMP... See more

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Rated 1 out of 5 stars

This company is a complete scam. I do not recommend MDG at all. They make you waste your time, run your credit, and then come up with any excuse not to approve your loan. In my case, they asked for my... See more

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Rated 1 out of 5 stars

Terrible. My mom does not speak English and they told me she had provided wrong banking information yet she was still getting charged yet they were telling her she had to call to verify some informati... See more

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Rated 1 out of 5 stars

Everything was great until it came time for the warranty. They picked and claimed the screen was cracked with clearly zero physical damage. Warranty claimed anything happens including water damage upo... See more

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Rated 1 out of 5 stars

I love how this area is titled "what went wrong this time" hmmmm, I have a saved email indicating that my funds are good to go and would be deposited 48-72 hours from yesterday. Only this morning I... See more

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Rated 1 out of 5 stars

I purchased an Xbox series x from these guys about 2 years ago and bought the 3-year extended warranty. now my HDMI port went bad and they will not honor their warranty. They give you some bull crap s... See more

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Rated 1 out of 5 stars

Do not apply to buy anything from them. I got approved, they charged my card, went back and forth with customer support, because they need to verify my identity. And on the day I called ( after they e... See more

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Rated 1 out of 5 stars

This company is fraudulent. They continue to give me the run around and access to my bank account. Once my bank stop allowing access after the first time they told me to send in copies of my bank s... See more

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Rated 1 out of 5 stars

DO NOT DEAL WITH THIS COMPANY. COMPLETE SCAM. After being qualified for a $3000 credit line. And choosing an item, and connecting your bank account. They called and demanded 9 weeks of payments withou... See more

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Rated 1 out of 5 stars

Terrible! They told me I was approved had me log into my bank account for verification. The account came back verified. I was in the process of uploading my ID, poof of address and bank statement when... See more

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Rated 2 out of 5 stars

Beware of this company. They were wonderful at the beginning although they had VERY limited items. I did make a purchase from them but for some reason I am unable to access my account to update my p... See more

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Rated 1 out of 5 stars

Lydia from the sales department single handedly ruined the experience for me. On the mdg website it states not to send sensitive information via email. She demanded I send a copy of my ssn and id vi... See more

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Rated 1 out of 5 stars

This has been by far the worst experience i ever had. I placed an order on March 15 2025 and when they deliverded it on March 27 2025 it was missing a matress i had ordered. Now we are April 10 2025... See more

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Rated 1 out of 5 stars

I wish I would have came here first and read the reviews before deciding to deal with this company. I applied for the cash advance on Friday. They said I would have my money no later than Saturday bec... See more

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Rated 1 out of 5 stars

Noticed money was being withdrawn from our account on a monthly for a service we have never used or agreed to. Appears to be fraudulent and the bank fraud division are now looking into it and awaiting... See more

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Rated 1 out of 5 stars

Worse company never use them!! Interest rates that are way to high. Hidden membership fees that are a nightmare to get rid of. If you choose to pay off your debit early they say you might have to make... See more

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Rated 1 out of 5 stars

The problem is with the 75 inch Samsung I purchased from MDG. The TV stopped working and a it supposed to have a year warranty on the TV. But apparently since I live in the US and not Canada the warra... See more

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Rated 1 out of 5 stars

Worst Customer Service I've ever experienced, They are very misleading and lie to your face, and after you do everything they ask you to do they ask for more, multiple times. very untrustworth compan... See more

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Rated 5 out of 5 stars

This is my first order from MDG! Having someone personally call with information is a rare experience these days! The prices are reasonable and I must say I will be checking out more products as... See more

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Rated 1 out of 5 stars

I used this company and thought it was great,.. and then I fell on hard times and reached out to said company and they agreed to defer payments until I was able to complete my schooling to get my cdl,... See more

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Rated 5 out of 5 stars

They gave me a line of credit when no one else would. i have increased my credit since ive been dealing with them. i received things that i needed and wouldnt have been able to get otherwise. the pro... See more

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Rated 3 out of 5 stars

Not one person has reached out to me! Delivery seems silly especially if I don’t get it all on the same day like it states could happen! Who wants only one section of couch when it’s a sectional? I’m... See more

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Rated 5 out of 5 stars

I order 2 items a set of speakers and a bbq plancha! I was surprised how fast the speakers arrived at my door steps!! bran new ! Right colour and exactly as expected sounds great! Even in Christmas ti... See more

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Rated 1 out of 5 stars

The worst company ever yet … the material of the couch is horrible they tell you it’s physical damage when it been only a couple of months … do not get from this company .. they closed my file because... See more

Company replied


Company details

Information provided by various external sources

MDG consumer financing programs are the best financing options for Laptops, Tablets, Desktop Computers, HDTVs, Electronics, Furniture, Mattresses, and Appliances in Canada. MDG.ca in-house financing credit program will suit anyone’s credit history, even...


Contact info

  • Old Capitol Trail 3422, 19808, Wilmington, United States

  • mdg.com

3.9

Great

TrustScore 4 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

MDG.... Is Shit!!!

This company approved me and then turn around and declined me. They have all my personal information then they sent me a email stating I was decline. BEWARE OF THIS COMPANY!!!! There is a lady on TikTok telling people do they need money you go through a hurdle to get approved they approved me for $1600 and $3000 store credit. I am glad I took screenshots. Then I called they said the system is down .. then they declined me after 4 days of approval!

11 February 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for sharing your feedback, Keyor! We understand your frustration and appreciate you taking the time to express your concerns. Please note that customer's pre-qualification is not considered a final approval decision. Final approval is contingent on a review of payment details and other factors, as outlined in our General Terms of Use. Additional verifications or information may be required during the decision-making process before an application is accepted. As a result, MDG reserves the right to decline an application if it doesn't meet the necessary criteria. You are eligible for a new assessment every 3 months. We appreciate your understanding.

Rated 5 out of 5 stars

I ordered what i wanted

I ordered what i wanted, talk to them and now to day the are sending out via purolator.

4 February 2026
Unprompted review
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Reply from MDG

Thank you for sharing your experience, Kimberley! We’re glad to hear that your order was placed smoothly and is on its way. We hope you enjoy your purchase!

Rated 5 out of 5 stars

They help me out alot

They help me out alot, the prices are reasonable and I love the payment plans

4 February 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for your kind feedback, Darlene! We’re thrilled to hear that our team has been helpful, and that you appreciate our prices and flexible payment plans. Your satisfaction is our top priority!

Rated 1 out of 5 stars

Absolutely don't use them for anything

Absolutely don't use them for anything
I got a small loan and lost my job 4 months later..never missed a single payment until then ...they make an payment agreement with you to lower cost for a few months giving you time to find a new job except they will not follow agreement and will aggressively starting charging your bank account more than just your regular payments schedule (2-3 x per week) and leave you owing hundreds of dollars in bank fees without remorse and while knowing your finances are not good
Do not believe anyone you talk customer service managers or repayment specialist
They are ALL liars
Plus their interest rates are basically legalized loan sharking
Way better places to go if you need to borrow a few dollars
Don't let them lie to you as they did to me

2 February 2026
Unprompted review
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Reply from MDG

We’re sorry to hear about your concerns. At MDG, all payments and agreements are handled according to our policies, which are designed to ensure fairness and clarity for every customer. We always encourage customers to contact our team directly on 1-800-906-0976 ext. 362 if they have questions, so we can review the Account and assist accordingly. We appreciate feedback and are committed to providing clear and transparent service to everyone.

Rated 5 out of 5 stars

It was a good experience I will be…

It was a good experience I will be buying from them again on the future

9 January 2026
Unprompted review
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Reply from MDG

Thank you for your feedback, Sergio! We’re delighted to hear that you had a good experience and that you plan to shop with us again in the future. We look forward to serving you!

Rated 5 out of 5 stars

Knowledgeable and courteous

Customer service is very knowledgeable and courteous. They assisted me to build my repayment plan around my income source.

2 February 2026
Unprompted review
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Reply from MDG

Thank you for your kind words, Cherie! We’re thrilled to hear that our customer service team could assist you and help create a repayment plan that works with your income. Your satisfaction is our priority, and we’re glad we could make the process easier for you. We look forward to serving you again!

Rated 5 out of 5 stars

Everything went very smooth

Everything went very smooth. Everybody that I needed help from was very helpful. I would do it again.

28 January 2026
Unprompted review
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Reply from MDG

Thank you for your wonderful feedback, Dana! We’re so glad to hear that everything went smoothly and that our team was able to help you. We’d be happy to assist you again anytime!

Rated 5 out of 5 stars

My purchase was easy and the financial support team was great

My purchase was easy and th

26 January 2026
Unprompted review
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Reply from MDG

Thank you for your kind words, Wayne! We’re thrilled to hear that your purchase was easy and that our financial support team could assist you effectively. Your satisfaction is our priority, and we’re glad we could make the process smooth for you. We look forward to serving you again!

Rated 5 out of 5 stars

Fast and easy to order online

25 January 2026
Unprompted review
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Reply from MDG

Thank you for your feedback, Annette! We’re glad to hear you found the online ordering process fast and easy. We appreciate your support and look forward to serving you again.

Rated 1 out of 5 stars

Very predatory company hidden fees and impossible to cancel

Worse company never use them!! Interest rates that are way to high. Hidden membership fees that are a nightmare to get rid of. If you choose to pay off your debit early they say you might have to make more payments which means you will have to which makes no sense since i paid the full amount off. Very predatory do not use.

24 January 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for sharing your concerns, Shawn! We want to assure our customers that all interest rates, fees, and terms are fully transparent. There are no hidden fees, and the contract is open-term, meaning customers can increase their minimum payments, make extra payments toward their balance, or pay off the contract early without any penalties or fees. If there is ever any confusion, our team is always available to review the account in detail and provide clear explanations. We remain committed to transparency and fair lending practices.

Rated 1 out of 5 stars

VERY MISLEADING ADS!!

This company is extremely misleading in their advertisements. They claim you can receive a cash advance but I continue to get approved for a product credit line I dont want. I can qualify for thousands to buy merchandise but dont qualify for cash? This is ridiculous.

A lot of reviews and chats mention the same about this company. Nothing more than another Fingerhut.

It is not even worth the 1 star

24 January 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for sharing your concerns, Dedric! By submitting the Application, the Customer may be pre-qualified for both a line of credit for products and a cash advance, or just for a line of credit for products, depending on specific eligibility criteria. These criteria can include factors such as credit history, credit score, income level, and other financial qualifications that help ensure responsible lending. We are committed to transparency and fair lending practices, and our team is happy to clarify any questions or concerns to avoid any confusion.

Rated 1 out of 5 stars

This company is fraudulent

This company is fraudulent. They continue to give me the run around and access to my bank account. Once my bank stop allowing access after the first time they told me to send in copies of my bank statement. From there I continue to get the run around because they could not have access to my bank. Fraudulent company. DO NOT WASTE YOUR TIME.

20 January 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for sharing your feedback. We take all concerns seriously and want to clarify that MDG operates in full compliance with applicable financial regulations. Any requests for bank statements or additional information are part of our standard verification process to ensure the security of your account and to provide safe and responsible financing. We understand that providing documentation can be frustrating, but these procedures are in place to protect our customers and prevent unauthorized access. Our team is always available to guide customers through the process and ensure transparency in all transactions.

Rated 5 out of 5 stars

MDG has made it very easy to get the…

MDG has made it very easy to get the things I like. A very simple process with no hassles and clear communication every step of the way.

22 January 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for your kind words, Matt! We’re thrilled to hear that you found the process simple and hassle-free, and that our communication made everything clear along the way. We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Good service quality products

Good service quality products

19 December 2025
Unprompted review
MDG logo

Reply from MDG

Thank you for your feedback, Dale! We’re glad you’re happy with our service and the quality of our products. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great service

They was fast responding online and the phone, courteous and helpful 😎

14 January 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for your kind feedback, Laurie! We’re glad to hear our team was responsive, courteous, and helpful both online and over the phone. We truly appreciate your support and look forward to assisting you again!

Rated 5 out of 5 stars

Canon r50

Easy to shop and some of the products are a fair price if you want to pay small monthly payments for a large price item its ok not the best selection and prices but sometimes you get lucky find decent deals got a camera and a soundbar

14 January 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for sharing your experience, Bryan! We’re glad to hear you found shopping with us easy. We always strive to provide affordable options and value for our customers, and we appreciate your feedback on our selection and pricing. We look forward to serving you again!

Rated 5 out of 5 stars

Always great products

Always great products. I really like the fact that you can get a money loan from here. I'm ordering my second phone. I love love this website.

13 January 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for your wonderful feedback, Mary! We’re thrilled to hear that you love our products and appreciate the financing options. We’re excited for your second order and look forward to continuing to provide you with a great experience!

Rated 1 out of 5 stars

This company poor quality customer…

This company poor quality customer service and care. doesnt have customer interest but themselves. would not recommend dealing with thiscompany and rob you of your money.... 34% interest rate highway robbery !!!!!!!!

13 January 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for your feedback, Gerald! We’re sorry to hear that you feel dissatisfied. At MDG, all interest rates, fees, and terms are fully transparent. Our financing options are intended to help customers access products and services when traditional financing may not be available. Rates and approvals are based on individual assessments and reflect the level of risk involved. The contract is open-term, meaning customers can increase their minimum payments, put an extra money upon their balance or pay off the contract earlier, without any penalties or fees. We remain committed to providing fair and responsible financial services and our team is happy to clarify any questions or concerns.

Rated 5 out of 5 stars

Perfect

Perfect service

9 January 2026
Unprompted review
MDG logo

Reply from MDG

Thank you for your kind words, Idowu! We’re delighted to hear you had a perfect service experience. We truly appreciate your support!

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