Mindful Chef Reviews 20,022

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. They consistently praise the excellent quality of both the products and the overall service provided. Customers appreciate the high standard of ingredients, noting their freshness and superior quality compared to competitors. The recipes are well-received, with many consumers highlighting the delicious and healthy nature of the meals, as well as the ease of preparation. People also value the variety of meal options, including vegetarian and gluten-free choices, which cater to different dietary needs and preferences. Consumers have also expressed their satisfaction with the customer service, describing it as quick, helpful, and genuinely caring. They appreciate the company's responsiveness in resolving issues and the personalized attention they receive. The convenience of having fresh ingredients and well-balanced recipes delivered weekly is a significant advantage for busy individuals and families, making meal planning and healthy eating much easier.

Based on these reviews

Rated 5 out of 5 stars

Menus and quality of ingredients is excellent, and I find them to be far better that Gousto. For example vegetables are clearly much fresher as they will last sometimes almost 2 weeks after delivery,... See more

Rated 5 out of 5 stars

We have been subscribers now for some years and Mindful Chef provide superb ingredients and interesting recipe choices every week. The vegetables are fresh, the meat/poultry/fish always top class qual... See more

Company replied

Rated 5 out of 5 stars

Excellent good quality food, perfect for coeliacs like myself and some family members. Good sized portions. As an experienced cook, I sometimes find the method of work not to my liking. I always read... See more

Rated 5 out of 5 stars

I am a good 85 year old cook and did not relish the idea of meals in a packet ! However the process is simple, the dishes are easy to follow and I make them while listening to the 6pm News ! The ing... See more

Rated 5 out of 5 stars

The quality of the ingredients is always consistently good and the receipts are tasty and imaginative. Having had a hectic 4 weeks at work, we’ve ordered once a week. It means not only are we eating... See more

Rated 1 out of 5 stars

I am genuinely shocked by the great reviews this company is getting. I had such poor produce on my first order, carrots with holes in them, slimy fish, brown beans instead of green. Mindful Chef seeme... See more

Rated 2 out of 5 stars

Has anyone else noticed how Mindful Chef often shows photos featuring broccoli, but when the box arrives, it’s swapped out for green beans? This week it was the prawn noodles, last week it was the mea... See more

Company replied

Rated 5 out of 5 stars

I have really loved the quality and integrity of your meats and fish. The scheme has made weekend cooking a thing to look forward to, and I am cooking with different methods, new flavours and enjoy... See more

Rated 4 out of 5 stars

We are really loving Mindful Chef. The collection of recipes are fabulous and the ingredients are healthy & very good quality. We like the fact the meat/fish are locally sourced. Some recipes, we thin... See more

Company replied

Rated 5 out of 5 stars

We just love Mindful Chef! We spend a few months out of the year here in the UK from North America and no meal prep delivery company compares to them. Their vegetarian selection is unmatched, especial... See more

Company replied

Rated 5 out of 5 stars

I’m really happy with Mindful Chef. The recipes are delicious, healthy, and easy to prepare, which makes weeknight cooking stress-free. The quality of the ingredients is excellent, and I really apprec... See more

Rated 5 out of 5 stars

I’ve found it great to be able to choose a few different meals that are easy to prepare and arrive on the doorstep weekly and I know all the ingredients I need are in the box. No more finding I’ve for... See more

Rated 5 out of 5 stars

We’ve been really impressed with Mindful Chef. The recipes are clear, tasty, and well balanced, and the ingredients always arrive fresh and well packed. It’s made midweek cooking much easier while... See more

Rated 5 out of 5 stars

I really hate thinking about what we are going to eat for the week ahead. Mindful chef takes all the drama out of cooking nice food for your family away. The app is really easy - you just pick the num... See more

Company replied

Rated 4 out of 5 stars

We’ve had this for a few months now but have found that the base flavours are very similar. Some of the instructions are wrong or confusing and we use a lot of pans and kitchen equipment. We’ve got us... See more

Rated 5 out of 5 stars

We've tried all the leading brands in meal prep boxes and Mindful Chef is easily the standard out in terms of quality of ingredients and flavoursome dishes. We're on week 3 of our discounted offer a... See more

Company replied

Rated 4 out of 5 stars

We are really enjoying the food in terms of variety and flavour. Generally, the food arrives in good condition in a well packed box, however, this week, the paper bags felt damp and some of the bags h... See more

Company replied

Rated 5 out of 5 stars

First two boxes were great - really fresh food and delicious recipes. 3rd box had best meal so far (harissa chicken was fantastic) but one of the bags had some spoiled veg. However, absolutely cant fa... See more

Company replied

Rated 5 out of 5 stars

We just love the mix of recipes and the assortment of fresh vegetables that accompany them. Not only are the items fresh but they are also a decent portion size. The meat and fish are of noticeably... See more

Company replied

Rated 5 out of 5 stars

A wonderful company that cares about the customer with personal service. Good menu choice with health and quality at the heart of all it provides. I have experienced a couple of hiccups (not Mindful C... See more

Company replied

Rated 5 out of 5 stars

Customer service has always been excellent and this is one of the reasons I keep buying from mindful chef. There are always times when things don’t go to plan but I think what matters is how well thin... See more

Rated 5 out of 5 stars

Tasty nicely balanced meals. Responsive when postponing weekly delivery or having a break due to holiday etc. Easy to change menu choice. Ordered the meals for family of 4 with hungry teens so worke... See more

Company replied

Rated 5 out of 5 stars

These meals have changed my eating habits in such a positive way. I am a busy Mum and week day meal times especially end up being a carb heavy, convinence food panic. Having the recipes and ingredient... See more

Company replied

Rated 5 out of 5 stars

Absolutely love this! The quality and packaging are top-notch, and the recipes are super easy to follow. My husband and I love cooking together, but we often run out of ideas especially after a long d... See more

Company replied

Rated 5 out of 5 stars

After visiting friends recently who served us a most delightful ‘Mindful Chef’ dish, we decided immediately that we wanted to be part of this fantastic meal service. We have enjoyed the meals we have... See more

Company replied

Rated 5 out of 5 stars

These boxes help me make delicious healthy meals. I order vegetarian, so these are often vegan meals, and I've learnt how tasty vegan food can be. I've tried other meal boxes and these are simply the... See more

Company replied

Rated 5 out of 5 stars

Great choice of meals with excellent quality of all the products is good. The meal size for a single portion is generous . The instructions for the meal preparation are clearly laid out I love the fa... See more

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Rated 5 out of 5 stars

There is a large variety of meals to chose from, all gluten free, which is amazing! I’ve loved the majority of the meals, which have tasted great and were full of protein, vegetables and healthy... See more

Company replied

Rated 5 out of 5 stars

Mindful Chef is my lifesaver! This box ensures I eat well all week whilst juggling a toddler, two dogs and a highly stressful full time job. On the odd occasion have had issues with boxes and cust... See more

Company replied

Rated 5 out of 5 stars

This is a great ethical company with extremely professional staff. I have now enjoyed their meals for several years and feel able to recommend them. You cook the food from scratch and the meals are ex... See more

Company replied

Rated 5 out of 5 stars

We really enjoy MindfulChef. The deliveries are prearranged for a day that works best for us. We have four meals a week which is perfect and the variety of meals is perfect for our taste buds.... See more

Company replied

Rated 5 out of 5 stars

I've been using Mindful Chef for years. I am not on a subscription plan, instead I use them for one off boxes whenever I have a family get together or dinner party. It's great to be able to order a nu... See more

Company replied

Rated 4 out of 5 stars

While the recipes and ingredients are superb, I dropped a star because occasionally the ingredients are not top fresh e.g., tonight I cooked number 7 in week 20 recipe book. It tasted good but I wasn... See more

Company replied

Rated 5 out of 5 stars

Moussaka was amazing, so different to our traditional ‘Delia’ recipe and so much better (don’t tell Delia). Loved the spicing and feta topping. Feta was particularly good and salty. Didn’t find any... See more

Company replied

Rated 5 out of 5 stars

Five years into being a Mindful Chef customer and still delighted by the quality of the recipes, food and customer service. An absolute staple in our household - we love it! Any issue I’ve ever had... See more

Company replied

Rated 5 out of 5 stars

Reliable delivery, good selection of healthy vegetarian options and easy to prepare. It’s also economical as you don’t end up purchasing more than you need or more to the point purchasing stuff that y... See more

Company replied

Rated 5 out of 5 stars

Providing all the ingredients and simple instructions to create a tasty, fresh meal. I hate Ultra Processed Food, but didn't think I had the ability to cook new dishes from scratch. Now however, I hav... See more

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Company details

  1. #50 of 75 best companies in Online Food Ordering Service

Written by the company

Mindful Chef make healthy eating easy with a range of delicious recipe boxes, frozen meals and smoothies. All recipes are imaginative and balanced with no refined carbs or fillers to help you feel your best. With options for all lifestyles, Mindful Chef offers one-person, two-person and family meals, and caters for gluten-free, vegan, flexitarian, vegetarian and pescatarian diets. Enjoy high-quality 100% British chicken and grass-fed beef as well as sustainably sourced fish. Delivery is available nationwide - direct to your front door - so you can spend more time doing what you love, and less time thinking about what to cook. Launched in 2015, Mindful Chef have delivered millions of meals and donated over 18 million school meals to children living in poverty. They also have the highest rating on Trustpilot in the category and are in the top 3% of global B Corp food companies doing better things for the world.

Mindful Chef

Written by the company

The UK's No. 1 rated healthy recipe box
Visit mindfulchef.com or call 020 3950 0455 for advice and support from our friendly customer care team.
The UK's Highest-Rated Recipe Box Company with over 12 million meals delivered nationwide. No need to be in for delivery - just let us know where to leave your box. Guaranteed freshness with ice packs and eco-friendly insulation.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

20K reviews

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Replied to 78% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Menus and quality of ingredients is…

Menus and quality of ingredients is excellent, and I find them to be far better that Gousto. For example vegetables are clearly much fresher as they will last sometimes almost 2 weeks after delivery, whereas for Gousto you are lucky if they even last the week. You pay for this of course, fortunately I am a light eater and each serving lasts two meals for me which is the only way its cheap enough to use.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

I am a good 85 year old cook

I am a good 85 year old cook and did not relish the idea of meals in a packet ! However the process is simple, the dishes are easy to follow and I make them while listening to the 6pm News ! The ingredients are fresh and fist class quality. I am now hooked on the service, the quality, the ease of preparation and great customer service. A whole new culinary experience !

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Delights in a box

I’ve found it great to be able to choose a few different meals that are easy to prepare and arrive on the doorstep weekly and I know all the ingredients I need are in the box. No more finding I’ve forgotten things at the supermarket. Meals for two usually means we have leftovers as the portion sizes too is generous.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Grub.

Great recipes and tasty outcomes! Veg is always fresh and healthy looking. Generous helpings too.

4 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent good quality food

Excellent good quality food, perfect for coeliacs like myself and some family members. Good sized portions. As an experienced cook, I sometimes find the method of work not to my liking. I always read the recipe twice as on a number of recipes I have found better ways of making it. I will adapt to use my air fryer for example.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

It’s like going out for a meal but costs less

The quality of the ingredients is always consistently good and the receipts are tasty and imaginative.
Having had a hectic 4 weeks at work, we’ve ordered once a week. It means not only are we eating healthily but the meals are truly delicious. My only suggestion would be to put some of the recipes on again a week or 2 later. Perhaps through the review process?

29 January 2026
Unprompted review
Rated 1 out of 5 stars

-1 STAR!! Serious concerns: food safety, harassment, and disability discrimination

I previously left Mindful Chef due to poor food quality, delivery, and extremely poor customer service.

Unfortunately, my recent experience confirms that nothing has improved, despite assurances to the contrary.

After formally requesting -multiple times, to be removed from all contact lists, I continued to receive; letters, phone calls, texts and emails. This unwanted contact caused significant distress and seemingly is a failure to comply with UK GDPR and the Privacy and Electronic Communications Regulations (PECR), which require organisations to stop direct marketing when consent is withdrawn. The volume and persistence of this contact amounted to harassment.

I also experienced disability-related discrimination, which raises serious concerns under the Equality Act 2010, particularly around reasonable adjustments and the way I was treated by customer service.

Despite my better judgement, I was persuaded to place a one-off order last week after being told the company had undergone a “full revamp” with new staff and procedures. She was forceful and a challenge to get off the phone! And, her statement was clearly untrue.

I ordered smoothies only, which should arrive fully frozen and still fresh. Instead, they arrived as melted slop, with contents visibly degraded, gone off and unsafe! Consuming them could have caused significant illness.
This raises alarming concerns under the Food Safety Act 1990 and food hygiene regulations, as food must be supplied in a condition that is safe and of satisfactory quality.

I then had to fight customer service (again) for a refund -ultimately involving my bank to recover the funds.

Despite the inconvenience, distress, and the cost and effort of disposing of spoiled food at a waste facility myself, Mindful Chef refused any compensation of fuel, time, stress, or even a basic ‘goodwill’ gesture -offering only generic statements about being “committed to excellence”.

Under the Consumer Rights Act 2015, goods must be of satisfactory quality, fit for purpose, and as described. This order met none of those standards.

I do not recommend this company.
My family, friends, colleagues, and associates share the same view, many having stopped using Mindful Chef after their own alarming negative experiences.

Be warned: your health, dignity, and peace of mind are worth far more than convenience!

25 January 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi there,

Thank you for taking the time to leave your review.

We take customer feedback extremely seriously and have investigated this matter fully. We are confident in our processes and compliance standards, and refute these claims entirely.

Mindful Chef
Customer Care Team

Rated 5 out of 5 stars

I have really loved the quality and…

I have really loved the quality and integrity of your meats and fish.
The scheme has made weekend cooking a thing to look forward to, and I am cooking with different methods, new flavours and enjoying every dish that has been delivered.
The box scheme has got my husband joining in with the cooking now! A real bonus.
The healthy aspect of each dish is great and has increased our vegetable consumption too!

28 January 2026
Unprompted review
Rated 5 out of 5 stars

healthy and easy

I’m really happy with Mindful Chef. The recipes are delicious, healthy, and easy to prepare, which makes weeknight cooking stress-free. The quality of the ingredients is excellent, and I really appreciate the transparency about where everything comes from. On top of that, their customer service is fantastic—quick and friendly responses to emails. Highly recommend!

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Cookery Teacher

Mindful Chef have helped my children learn how to cook healthy straight forward tasty meals with the added bonus of being gluten free.

27 January 2026
Unprompted review
Rated 5 out of 5 stars

Try this now!

Healthy delicious meals, plenty of choice for all taste buds and catering for all food groups. It’s quick and easy to order and delivery is excellent.

17 January 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hi Gail,


Thank you so much for your kind words!

We’re thrilled to hear you’re enjoying the variety and convenience of our meals. It’s wonderful to know our deliveries are reaching you smoothly and making mealtime easier.


We really appreciate you taking the time to share your experience — it means a lot to the team!

Best wishes,
The Mindful Chef Team 💜

Rated 5 out of 5 stars

We just love Mindful Chef!

We just love Mindful Chef! We spend a few months out of the year here in the UK from North America and no meal prep delivery company compares to them. Their vegetarian selection is unmatched, especially when being conscious with carbs, and quality is so good. Customer service has always been super quick and helpful. We love this company! Wish it was worldwide!

21 January 2026
Unprompted review
Mindful Chef logo

Reply from Mindful Chef

Hey Melissa,

Thank you so much for the incredible feedback! We’re thrilled to be your go-to choice whenever you're in the UK.

It’s great to hear that you're enjoying our vegetarian range and that our team has taken good care of you. While we’re only in the UK for now, we love that you’d want to see us worldwide (hopefully one day!).

Thanks again,

Mindful Chef
Customer Care Team

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