Miss Hosting Reviews 5,904

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their positive attitude and helpfulness. Consumers highlight the excellent customer service, noting its efficiency and reliability. People appreciate the prompt response times and the ability of the support team to quickly resolve issues. The service provided is consistently described as accurate and valuable, contributing to a positive user experience. However, opinions on the website are mixed, with low consensus among reviewers. Despite this, the support team receives high marks for their ability to assist with website-related issues. Reviewers frequently mention specific staff members by name, expressing gratitude for their expertise and friendly service. Many customers express long-term satisfaction, indicating they have been using the company's services for years and have no plans to switch.

Based on these reviews

Rated 5 out of 5 stars

My homepage was affected by malware. I am an amateur on technical matters and needed assistance on security measaures. It has now been taken care of. I am especially indebted to Victor, who helped me... See more

Rated 5 out of 5 stars

Got some support from a guy called Hristian moving a domain. Worked out very well - Exactly how you like your support. Took less than 30s to get it done. Unfortunately their bot is a disaster. I w... See more

Rated 5 out of 5 stars

World class support from Josefina! I had lost both my login credentials and customer number, and was feeling quite stressed about it. Thankfully, Josefina stepped in and provided absolutely outstan... See more

Rated 5 out of 5 stars

I have been running a web design agency for years and used MissHosting from the start. They have an excellent service and even better customer service. Just ran into a small issue and got help from Al... See more

Rated 5 out of 5 stars

Viktor - has been an important part of my web-life during the years and is still delivering accurate service and support. To meet the same people when reaching out to the support team is of great... See more

Rated 5 out of 5 stars

The move to Miss hosting was not the most easy one, and one should be aware that the Mini package does not contains SSL (no https). This is a clear baiting offer for most users. Anyways I got help fro... See more

Rated 5 out of 5 stars

Boris at Misshosting helped me within minutes (!) of my email. I had totally forgot to cancel my webhosting package and Boris refunded me, no questions asked. This level of support only makes me come... See more

Rated 5 out of 5 stars

This review does not concern Miss Hosting as a whole, but only the service I received from Josefina and Ludvig. Their service was prompt and accommodating – a bit more than one might expect, which des... See more

Rated 5 out of 5 stars

This is not an overall review of the company, but from invoice problems and also domain expiration. Victor, thanks for extremely quick support (on a Saturday) and excellent help. (Varför skrev jag på... See more

Rated 5 out of 5 stars

Once again, my experience is that support staff at Miss Hosting are quick to respond to requests for support and eager to help you resolve your issue as soon as possible. On this occasion, it was Jose... See more

Rated 5 out of 5 stars

I made a stupid mistake, paying the same invoice twice. Josefina promptly solved it to my full satisfaction. Miss Hosting obviously care about theirs customers, also small ones like me. I've used them... See more

Rated 5 out of 5 stars

Great support! We had a misunderstanding where one of my invoices went to debt collector, but I emailed their support and it was sorted out the day after. The call was very friendly and gave a tr... See more

Rated 5 out of 5 stars

Sometimes you think about why u use that service. Years past and you pay. But when things not work as it should or you need some assistance in some deep technical question, you know and never regret t... See more

Rated 5 out of 5 stars

Josefina helped me really quickly within 1-2 days and we are talking about 3-4 emails. I got my errors fixed and got some advice on how to set up and deliver the website quickly for one of my client... See more

Rated 4 out of 5 stars

I have always gotten good and fast support by the support team, which is where this company shines. this time however, they have added some AI chatbot to the support chat which was just crap and su... See more

Rated 3 out of 5 stars

I’ve been using Miss Hosting since 2018 on a legacy “Ultimate” plan. Recently realized that spoofed and phishing emails were getting through with zero filtering – even when SPF, DKIM, and DMARC... See more

Rated 4 out of 5 stars

Just bought a domain without any web hosting package. Their page about domains clearly states "Change your Name Server or DNS for each domain name you buy from Miss Hosting, it's included for free!",... See more

Rated 5 out of 5 stars

I had issues with firstly my own M365 and then connecting to a clients M365. Victor was super professional, following up and updating continuously while being super patient. Big thank you Victor! :D

Rated 1 out of 5 stars

One click to upgrade to a bigger plan. But beware! You cannot go down!! I had a larger web shop running so upgrade to larger plan for performance. Now it has been moved and Im stuck on this expensive... See more

Company replied

Rated 2 out of 5 stars

Used to be gold standard, but now just keeps failing... I migrated to misshosting for registrar service alone, DNS was free. Now they keep adding 9 Euro invoice for DNS that I dont use, without... See more

Company replied

Rated 2 out of 5 stars

I have had some troubles with the support lately. Often it feels that I get the same answer "Have you tried to inactivate the plugins?", like I am speaking to an AI agent. Mayur (from the support... See more

Company replied

Rated 3 out of 5 stars

I spent five hours trying to get an issue resolved. The first agent to assist me was not helpful at all he was taking over 30 minutes each time to respond to a question he would have asked me and they... See more

Rated 2 out of 5 stars

We had missed paying an invoice and after some time our site was closed. This was our mistake from the beginning but we would have appreciated a reminder before the site was closed. After read... See more

Company replied

Rated 5 out of 5 stars

I wanted to highlight how impressed I’ve been with the support from Miss Hosting. Josefina has been incredibly quick to respond and very helpful with my case. Thank you, Josefina, for your excel... See more

Rated 5 out of 5 stars

Honestly the best hosting company in history. Been involved with them since 2018. Great support, always solves problems fast. 10/10. Today I spoke with Mayur, technician working. Great!

Rated 5 out of 5 stars

Always swift and easy service from Miss Hosting when I need something resolved. Josefina was particularly helpful when I needed to make some changes to one of our domains. Recommended.

Rated 5 out of 5 stars

Excellent service 24/7. I had issues with my email in the middle of the night, and 3 minutes after creating the support ticket Pitri responded to me. And after another 20 minutes the issue was resolv... See more

Rated 5 out of 5 stars

I have some trouble setting up my webpage, but with an angel called William, with his support and patience, we're slowing getting there. Thank you William for your great help 🌷

Rated 4 out of 5 stars

To be honest I think misshosting can be a bit hard to navigate. Especially with the mail. But the customer service are supergood and fast too assist you. Silvia helped me. She was awesome! Solved... See more

Rated 4 out of 5 stars

I’ve been a Miss Hosting customer for many years and I’m extremely happy with their service. Their support team is excellent — fast, competent, and genuinely helpful. Special shout-out to Victor... See more

Rated 5 out of 5 stars

The support is great! They answer the email mostly the same day. The girl helping us named Josefina added the necessary records just within a couple of hours. We are very happy with the overall custom... See more

Rated 5 out of 5 stars

Mistakes happen, and in this case the fault was both ours and Miss Hosting´s. But after it was found out we got quick and friendly help from Josefina and Oskar, and were also given a compensation by t... See more

Rated 5 out of 5 stars

Felix & Victor at the Swedish office has been assisting me with my inquiries for as long as I can remember. Always providing top-notch support, both efficient and reliable. From the smallest tasks to... See more

Rated 5 out of 5 stars

Super fast and professional help! I really appreciate that Misshostings always provides quick assistance, no matter the time of day, and they are always so helpful and answer everything very well! Tha... See more

Rated 5 out of 5 stars

Happy that Misshosting offered coaching to try out AI for my blog and thank you William! for so generously sharing your time and expertise and for managing to make it fun in the process!

Rated 4 out of 5 stars

Have always receieved great support from them, last from "Pradip" who helped me move a list of sites to new servers to make sure I could use the latest tools.

Rated 1 out of 5 stars

Miss Hosting contacted me by phone without disclosing that it was a sales call. Instead of being upfront, they tried to disguise the conversation as if they were simply making “small updates” to a... See more

Company replied

Rated 5 out of 5 stars

I had some tricky questions and Alexander quickly understood the situation and came up with several possible solutions and the first I tried worked out perfectly. Most impressed and happy!!

Rated 5 out of 5 stars

Hristian solved my problem in excactly 4 minutes!! I was amazed with the quick and polite help I got. Today i needed again help with getting my website safe and also Alexander was a great help!!!... See more


Company details

  1. Web hosting company
  2. Email service provider

Written by the company

Miss Group offers everything from Web Hosting, Domain Registration, Email Management and a range of Sitebuilders for web production.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
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2-star
1-star

Replied to 81% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

My homepage was affected by malware

My homepage was affected by malware. I am an amateur on technical matters and needed assistance on security measaures. It has now been taken care of. I am especially indebted to Victor, who helped me to decide and also made the solution work. His ability to explain a given problem to a layman was clear and to the point. The support I got was invaliables

19 January 2026
Unprompted review
Rated 5 out of 5 stars

Great support and trustworthy

Great support! We had a misunderstanding where one of my invoices went to debt collector, but I emailed their support and it was sorted out the day after.

The call was very friendly and gave a trustworthy and personal impression.

The web dev tools and hotel is also good.

8 January 2026
Unprompted review
Rated 5 out of 5 stars

I had two critical issues with my React…

I had two critical issues with my React application running on a subdomain:

Ajay provided outstanding technical support. He quickly identified the root causes, explained the issues clearly, and resolved both issues very quickly

Very professional, responsive, and technically skilled. I truly appreciate the help and would highly recommend Ajay to anyone needing reliable web or server support.

4 January 2026
Unprompted review
Rated 4 out of 5 stars

Outstanding service and technical support

I’ve been a Miss Hosting customer for many years and I’m extremely happy with their service.
Their support team is excellent — fast, competent, and genuinely helpful.

Special shout-out to Victor — outstanding support and always going the extra mile.

Highly recommended.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Josefina helped me really quickly…

Josefina helped me really quickly within 1-2 days and we are talking about 3-4 emails. I got my errors fixed and got some advice on how to set up and deliver the website quickly for one of my clients.

Appreciate her help and support.

9 December 2025
Unprompted review

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