MOTEA Reviews 15,825

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are satisfied with the product quality and the prices, considering them reasonable. The items are generally well-packaged, ensuring they arrive in perfect condition. Consumers also appreciate the fast delivery, especially considering that some products are shipped from European countries. However, some people have reported issues with the delivery service, such as delays, lack of communication, and damaged packaging. A few reviewers have also mentioned missing parts or incorrect items in their orders. Some customers have experienced difficulties with assembly, noting that instructions or necessary tools were not included.

Based on these reviews

Rated 5 out of 5 stars

All information shared along the waiting time, well packaged and protected - even with security stickers with string - NICE. Please just tell UPS that if the box has ORAGE sticker to trat carefull -... See more

Rated 5 out of 5 stars

The single sided stand comes in three pieces, it’s made from heavy grade tubular bar which slot into one another. Putting it together needed a lot of effort to get the holes to line up properly as the... See more

Rated 4 out of 5 stars

Good product, long and bad delivery. Drop point in the center of the city and unfriendly. We where at home. Messenger did not ring the bell and let me do his job following my order all over the city.... See more

Rated 1 out of 5 stars

Hello, Delivery of good was difficult. Package arrive in Romania and, after carrier answer, my complet adress and contact phone number doesn t exist anymore. I send 3 emails and i was at Cargus cur... See more

Company replied

Rated 4 out of 5 stars

Your products are well and good quality no doubt about that but delivery services in Croatia are not the best one. Not sure if you have some long term contract but delivery here was not correct. They... See more

Company replied

Rated 5 out of 5 stars

Excellent workmanship and value. Bought a large sissy bar bag from Motea. Really good communication at all stages. Very nice leatherwork and a useful capacity. Fits a Harley sissy bar and p... See more

Rated 5 out of 5 stars

I have now bought from this company twice, both times the items have been in perfect condition, well wrapped and a great price. Delivery pretty good considering they ship from Germany ( anm in the UK)... See more

Company replied

Rated 5 out of 5 stars

Fantastic communications, really pleasant and easy to work with. Absolutely brilliant prices!! Good quality items as well. I am genuinely impressed with the hassle free website and the honesty in w... See more

Rated 5 out of 5 stars

The product was packaged very quickly and arrived without any issues. It fits my 2024 model Turismo Veloce 800R motorcycle perfectly. It is almost the same size as the original windshield.

Rated 5 out of 5 stars

Fantastic customer care, when I realised that the luggage bag I’d just had delivered from Motea wouldn’t fit my newly ordered bike! (At the time I initially looked at it, it would have fitted my old... See more

Rated 5 out of 5 stars

The initial order down to bank details was done in a jiffy. The order immediately acknowledged and packing and postage was completed in 48 hours ... arrival from Germany to Ireland within the week. Th... See more

Company replied

Rated 5 out of 5 stars

Easy to make an order. I also received an unexpected discount. Halving the final purchase amount. Each of the Rear Shocks arrived inside a bubble wrap bag inside a strong cardboard box. Which in turn... See more

Rated 5 out of 5 stars

Fast delivery and fits perfect. Some delivered bolts to long (M6) or to short (M8) when a top box (previously purchased) also had to be mounted but had som stainless in same dimensions so all in all v... See more

Company replied

Rated 4 out of 5 stars

Great product at a reasonable price. Some confusion over import tax was a problem but eventually resolved. The only real issue was UPS. The courier said I had refused delivery 3 times when the item ha... See more

Rated 4 out of 5 stars

Not the first time when I buy from here. Unfortunately, the brake lever ordered was without the inner tube, where the bolt fit in and after mounting I observe a lot of lag…., still I manage to put ins... See more

Company replied

Rated 3 out of 5 stars

Fast delivery !!! Good website !!! Chairs itself are very nice feel comfortable but cusions not as described not as puffy like on the picture.... flat darker then on picture definitely not made from w... See more

Company replied

Rated 4 out of 5 stars

The ordered items came within the promised timeline, only the tracking infos were slightly behind reality but that did not matter too much. Product is 100% functional and quality is acceptable, small... See more

Rated 5 out of 5 stars

I purchased 3 internal/external pannier luggage bags for a BMW850GS Adventure for my husband for Christmas. Admittedly he hasnt been given them yet. But I opened the parcel and the quality of the bags... See more

Company replied

Rated 5 out of 5 stars

I purchased three different products for my Kawasaki Vulcan S: Craftool Crashbar, ConStand Paddock Stand, and Craftride Laredo saddlebags. The products are perfectly sized, fit excellently, and are... See more

Rated 5 out of 5 stars

I ordered a set off paniers for my sons bike and was unsure weather they'd fit or not, Motea were very quick to respond to my many questions and kept me up to date from dispatch to delivery. My pur... See more

Company replied

Rated 4 out of 5 stars

Well made bit of equipment, instructions could have a bit more of an explanation. Sheet showing how to set bespoke bracket up was De, not an English version, resorted to Internet and sorted it out. W... See more

Rated 2 out of 5 stars

The windshield i ordered had many scratches on it, probably happend during shipping. . There wasn't any protective film on it, it was only in a plastic envelope, wrapped in a cardboard box. Dissapoint... See more

Company replied

Rated 1 out of 5 stars

Order # 2000279084 Customer Number: 4741665 Hello i recieved not all goods i ordered I am missing: "Motorcycle Aluminium top box Bagtecs XB45 top Case 45 Liters black" I got only: "Side carrier fo... See more

Company replied

Rated 3 out of 5 stars

I have ordered many items for my Harley from Motea and they are absolutely wonderful. However, if you have ordered from the UK, even on their UK website, be prepared for the boxing glove on a spring... See more

Company replied

Rated 5 out of 5 stars

My order had a wrong item, although it said correctly on invoice - muffler instead of top case. I just started communication with customer service - response is good. If result to this issue is posi... See more

Company replied

Rated 4 out of 5 stars

Fast delivery and low shipping costs are positive aspects. The goods that arrive are neatly packaged and well protected. The problem is that the ordered items did not come complete with all the parts... See more

Rated 4 out of 5 stars

I like the fact that they are offering daily promotional discounts. And also they have economy set that can even have your purchase a lot cheaper. Just bear in mind that this website originated in G... See more

Rated 5 out of 5 stars

The part I ordered didn't fit my motorcycle exactly, means I had to return it to Motea. Anyhow, great service all around, from ordering until the quick refund of the purchase price.

Rated 1 out of 5 stars

Incomplete delivery. I ordered a Dolly Mover ConStands Smart-Mover with Wheel chock black, received 2 boxes and one of the boxes (Wheel Chock) had missing parts (metal bracket to install the wheel cho... See more

Company replied

Rated 4 out of 5 stars

Great customer service and smooth solution Review text: I had a very good overall experience. There was an issue with the shipping at first because the item was sent to the wrong address after... See more

Rated 3 out of 5 stars

The bike part was sent out very quickly by Motea, unfortunately the bike wheel chock isent suitable large bikes, the metal pieces are too small and weak, even thought it says its spec'ed for a BMW GSA... See more

Company replied

Rated 4 out of 5 stars

I bought some levers for my bike which when arrived, I'd ordered the wrong colour but there was also a small fault with one of the levers - a small screw had come loose in transit. I started a re... See more

Company replied

Rated 5 out of 5 stars

I’ve bought a few products from Motea now and I’ve honestly been really happy with them. The value for money is excellent – solid build, functional designs, and everything works as expected (somet... See more

Rated 1 out of 5 stars

The products I purchased are of poor quality, and some were even smashed to pieces upon delivery. I reached out, sent pictures and what not, about 2 months ago and still haven't gotten a reply. I live... See more

Company replied

Rated 2 out of 5 stars

I ordered hand protectors. Untunately, I received two for the right side. After a phone call, I was promised to receive an email. I was supposed to reply to this email with a corresponding photo. Unfo... See more

Company replied

Rated 3 out of 5 stars

Having purchased the defect running boards, craft ride mirrors and the bike shelter, I can sadly say that the items are less than described. The mirrors are of a cheap make, more like temu grade, the... See more

Company replied

Rated 4 out of 5 stars

The item was delivered within a week of purchase which I was happy about. Attaching the bag to the pillion was a bit fiddly trying to get the straps under the seat until I realised that the MT07 has 4... See more

Rated 4 out of 5 stars

I ordered a front stand from Motea, it was delivered quickly and looked well made. There was a defect with it however motea issued me a prompt refund to deal with the issue. I would buy again from Mot... See more

Rated 4 out of 5 stars

Purchased so l could clean my cbr 650 with both wheels of the ground and move the bike around the garage. Assembly was difficult at times even after watching videos etc but eventually l was successfu... See more

Rated 1 out of 5 stars

if i could give it Zero i would what a shower of ...... 4 seperate deliveries all damaged on arrival, customer services that put the phone down on you mid way through trying to sort returns. send y... See more

Company replied

Rated 5 out of 5 stars

Your produkt is great. The challenge is deliberativa service of UPS - that one was horrible. They did not communicating, posting false delivery status and not providingvany tracking number to be abl... See more


Company details

  1. Motorcycle Equipment Store
  2. Car accessories shop
  3. Car Equipment Accessories Store
  4. Motorbike parts shop
  5. Motorcycle shop

Written by the company

MOTEA bietet seit 2003 alles rund um Tuning, Styling und Protection für Motorrad, Roller und Co. Der Kunde profitiert im Webshop von der stetigen Entwicklung neuer Produkte, die das Motorradfahren noch angenehmer machen. Gemeinsam kümmert sich das erfahrene Team darum, dass der Kunde findet was er sucht.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

16K reviews

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Rated 1 out of 5 stars

They do not respond on my email

They do not respond on my email. Cant call them. My order says its been delivered but its been returned because UPS said my adress was wrong. I have NOT recieved my order and have not signed for it. All goofed up and no answers and no communication..

11 February 2026
Rated 3 out of 5 stars

I bought a dolly wagon great product…

I bought a dolly wagon great product but full of scratch marks and one wheel were broken so the break didnt work.
Have tried to contact motea for 1h now but it says error try later. And ups messed up and sent the packages to 2 diffrent adress

11 February 2026
Unprompted review
Rated 5 out of 5 stars

I have bought few items for my Tenere…

I have bought few items for my Tenere 700, love it 55 litres top box. Got the crush bars, mounting plate for the top box and returned the saddle bags with mounting rack (they didn't suit me)
The best of all is costumer service, quick replayed and willing to help.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

RUDE AND NOT HELPFUL STAFF

I ordered a cover for a bike and l called up customer service because they had down my old address for delivery,thinking they would be helpful the female on the phone was so rude,aggressive and behaviour was totally unacceptable that l asked for a manager and she said she was the only one there,there is no need to be rude to customers

11 February 2026
Unprompted review
Rated 1 out of 5 stars

package never received (DON’T ORDER)

On November 21, 2025, I placed an order for "Racing screen with ABE, suitable for Yamaha YZF-R7 21-25 Airad RC69 Racing Windscreen, dark tinted 10064D" for €99.99. I haven't heard from them since. I've tried to contact them, but without success. I'm now out €99.99 and haven't received my package. Don't order from them.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

5 stars

Fantastic to deal with.Have purchased numerous times from Motea,The quality of their stuff is top notch,pricing can't be beaten and fast delivery..Highly recommend

10 February 2026
Rated 1 out of 5 stars

MOTEA use to be really good.....

Man MOTEA use to be really good to work with, but getting any warranty help or help at all, is all but impossible now meaning any thing you buy now is a risk because getting help, you just get a message telling you there to much business to help any inquiries so you can't leave one! You can find you way to leaving a complaint, however you fill out a form and hit submit and surprise! Your met with a systems error try again later that seemingly last for weeks! I have bought two different bike dolly's / movers and in a short time both have had wheels fail. When I ordered the second I noted the wheels on the first one failed under the special instructions. I heard nothing in return, however following the delivery of the second lift, I suddenly received the wheelset for the first dolly. Now the wheels have render the second life useless and I can get no help at all. Even there warranty fact just states they honor warranties for two years....no link, no email, no form, no redirection, just "was this helpful to you, yes or no" Its terrible service level and is most likey the last thing I will purchase from MOTEA knowing failure is the risk without support.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Ordered alu box for 2026 tenere

Ordered alu box for 2026 tenere, looks amazing, inside is lined with good looking fabric, couple of pockets, strap. Mounting frame fit perfectly, two keys. Nothing negative to say about it. Will see how it holds up with use, looks amazing right now

2 February 2026

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