MP Moran Reviews 2,882

MP Moran is great, stuff is friendly. Sadly at the time of my purchase they were using Yodel which is probably the worst delivery company in the world. That's the only reason for 1-star deduction.... See more

I ordered 8 sheets of hardwood plywood, which were delivered promptly. The plywood was advertised as B/BB grade for the faces. To be honest, in some instances both faces were really similar, so I ha... See more

Paid click and collect for concrete blocks etc. When I arrived helpful from start to finish due to fork lift/ yard worker at Watford branch (eastern European guy, sorry did not get his name. But credi... See more

We needed a part to be delivered quickly for our plumber to finish a drainage repair. Not in stock at local plumbers merchants so we looked online- this company had it in stock & was reasonably priced... See more

I made an enquiry via email regarding a delivery about which I'd had no definite details. I received a phone call fairly soon after to confirm my enquiry was in hand, the following morning received... See more

Leigh Percival at MP Moran was recommended to me by my electrician, and he absolutely did not disappoint. He was incredibly patient with my order, clear and responsive in his communication, and manage... See more

Have now been waiting 10 days for a quote on a new bathroom from the Watford Store. Sat with a member of the team (Brian) on Monday 19th and went through exactly what we wanted. Was told quote would b... See more

I had such a great experience working with Austin. He was professional, patient, and full of great ideas. He really took the time to understand what I wanted and gave helpful suggestions along the way... See more

Made an error on my order, had one item as click and collect rather than delivery. They picked up that is was probably a mistake and rang to let me know. This does not happen with many companies i've... See more

I have used some of the major building suppliers online sites and it has been painful or impossible. The MP site was easy and the engineering bricks I wanted were 40p each cheaper than elsewhere! Th... See more

This is an excellent company. I have returned to them several times with their quality goods and exceptional competitive prices. I received over and above service and kind support from all concerned... See more

Thanks to Pat, Paul, Jamie, Kieran, Noel, Sean and Adam for the great service I always receive at West Hampstead. Always very helpful and knowledgeable, doing their very best to get whatever I require... See more

Great experience, they had the timber size I needed and a good selection of lengths in stock. 2”x10” in 3m and 3.6m Click and collect option is fantastic for me to pop along on a Saturday. Travel... See more

Product was in stock and next day delivery offered, so purchased, as this was what i needed. Only the goods did not get despatched, missed the following day also and took over 5 days to arrive. Little... See more

I bought some lights through their website. They arrived quickly but I had an issue with them as they were clearance stock. I contacted MP Moran and sent an e-mail with a picture of the issue. Everyth... See more

The communication and clarity of both the website and delivery details were excellent. We were called in the morning a day early and offered a cancellation slot which we accepted. The delivery guy c... See more

I had my bathroom designed and supplied by Jess from the Watford branch, Jess was amazing she talked us through the process put our vision into a design. We placed our order which was ordered and... See more

Made a order and forgot to specify a date so I nipped on the blowers and called their online orders phone line, the phone was answered promptly and indelt with a fella called Luke who help me sort ou... See more

I was having trouble with my online order so rang online customer support and Luke Rathod took me under his wing and sorted my order and delivery date. He was very polite and professional and even aft... See more

Initially the wrong product was supplied by MP Moran, due to a picking error at another branch. I contacted MP Moran, who were very apologetic and professional and 24 hours later the correct items w... See more

I had a great experience at MP Moran – West Hampstead thanks to Chetan. He was incredibly helpful with some DIY advice and guided me on choosing the right materials to better suit my project. His know... See more

Website was easy to use to order the item I needed and it was easy to speak to a member of staff to answer a query about delivery charges. (Items that are delivered by courier do not qualify for free... See more

Ciara Curtin is a a credit to MP Morans in the bathroom department. She is incredibly knowledgeable, nothing is too big an ask and is always on hand to answer questions and sort out orders. For all... See more

Good prices but I didn't get a dispatch notification email. It may be because they are more used to supplying trade customers who are always open, but I just happen to be at home and a huge articulat... See more

Disappointing delivery this time round. Driver didn’t help unload heavy sheet materials, just stood and watched me do it. Melamine faced mdf was scratched, a bit of care when loading wouldn’t go amiss... See more

I pass the Kilburn shop regularly and admire the bathroom display, all named suppliers. Excellent service from order to delivery within 12 hrs and I didn’t pay extra for an earlier delivery. Excellent... See more

I ordered a shower tray for collection on Watford, after arriving there, the item was out of stock so I had to go to Willesden. After collecting the shower tray in Willesden the item was dirty with bi... See more

I was able to locate everything I needed for a major installation job with their extensive Solvent Weld range, and the ordering process on their on-line shopping worked great. The only problem wa... See more

If you ask them why they have placed large barriers to make the pedestrian walkway inaccessible they will tell you that they “own” the pavement. They have seized over 80% of the space and made the co... See more

I called to discuss, as I was unsure of exactly what I needed. I spoke with an extremely helpful staff member who talked me through the most suitable option. The total cost was highly competitive and... See more

Part ordered and delivered on time. I did have a query regarding the delivery and I must say I was very impressed with Ben on the support line who contacted me within 30mins of the query and all was... See more

Extremely slow at posting item, no update to say it was on route as promised, item was allegedly mislaid by delivery company, replacement item was supposed to arrive same day/ next day, now due 3 days... See more

I was nervous about making a substantial purchase online and happy to share MP Moran were great! Special mention to Ben, the chap I spoke to before placing my order online, who assured me all was good... See more

Placed order online. After 3h got notified it was ready for collection, so drove 90 mins to the store to collect. Signed for the collection and then waited until a guy said they didn't actually... See more

I have often popped into the store for bits and pieces but on this occasion I thought it important to mention a young man that was extremely helpful a few weeks ago. His name was Chris and he went out... See more

I ordered a fence for £1,700, and it was supposed to be delivered after 5 days. In the morning, I wrote a note for the delivery. When I called for the first time, the representative told me the deli... See more

Bought an item but when the delivery came the item was no longer needed. Requested a return/refund clearly showing the packaging box hasn’t even been opened. Took the company 2 months to respond to th... See more

I am writing to you to ask you to kindly thank the staff who helped my wife and I with our collection of our order on Saturday 15th November from your Kennington branch. We were delayed on our bus jou... See more

Ben was amazing and fabulous customer service, but sadly when I had not ordered the bath legs, I rang and spoke to his colleague who was rude and said it was not his job to recommend legs for bath. I... See more

First time in MP Moran, the team were great and especially Perry. He was very personable, full of knowledge and couldn’t help enough! Great first experience and would highly recommend all tradesman ch... See more

It was a pleasure dealing with this company. I really appreciated the option to purchase single items instead of being forced to buy full packs, as is common with many other suppliers. Delivery was fa... See more

Sourcing a shower head previously purchased from ‘Watford’. Staff identified item was not available and referred me to ‘Willesden’. They picked up and dealt with ‘Delivery’ first as plumber lin... See more

Yodel were two working days late with an ‘overnight’ (paid for) delivery. The package was somewhat disheveled but boxing intact. Product ( basin taps ) as shown, but no washers or securing nut includ... See more

This is my first purchase from this company. I found the offer by accident while searching the internet for pickets for my fence project. What attracted me was the size, which I really liked. I purcha... See more