First time buyer and I thought Tan, my Account Manager was very good at keeping me updated with the progress without me asking. The solicitor, Nisali, was really helpful whenever I had questions about... See more
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Oriel House, 26 The Quadrant, , TW9 2PR, Richmond, United Kingdom
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We had an excellent experience with Muve for our first house purchase. The work was done done efficiently and on time, and all questions were resolved promptly. We were assigned a project manager, Darius, who always responded promptly and was most helpful, both by telephone and by email. We received updates on the progress every week, so always knew what was going on. Our conveyancer was Hasini, who was also very attentive and efficient, both by email and by phone. The cost was reasonable and exactly as given before the work began.

Reply from Muve
Poor communication. Unnecessarily slow progress. Tasks not completed fully and to time. Did not respond to buyer's solicitor and estate agents which meant I was being chased for a response.
I went to Muve after reading the reviews and I have not been disappointed. Jayali and Noor have been fantastic, responding to enquiries in a fast and efficient manner, dealing with any problems effectively and providing regular updates with regards to how my purchase was proceeding.
I would use again and highly recommend. Cost wise, they came in alot more cost effective than using a high street conveyancer.

Reply from Muve
We had a fantastic experience using Muve for the purchase of our flat. From start to finish, Sumaiya Shabdeen and Manusha Sanganayake were professional, approachable, and incredibly efficient. Communication was clear and timely throughout, and everything was handled much quicker than we expected, which made the whole process far less stressful.
They kept us informed at every stage, answered all of our questions promptly, and ensured the transaction completed smoothly. We really appreciated their support and dedication in getting everything over the line.
We would highly recommend Muve, and especially Sumaiya and Manusha, to anyone looking for a reliable and professional conveyancing team. Thank you again for helping us secure our new home!

Reply from Muve
Tan and Thinuli gave us a step by step update on the progress and the query response time was also good. They were even available for calls when we had some clarification needed. Thanks a lot for your help.

Reply from Muve
DO NOT USE
despite i have been in the war, moving houses with them is the most painful, frustrating and annoying thing i have ever done.
its impossible to contact them, we had to find 80% of the documents ourselves, their messages and phone calls were even rude to my partner. our first solicitor forgot to ask for really important paper so the purchase was delayed 5 months!
the only reply we had from them was "we will call you tomorrow" and those calls never came.
if you are reading this please i know they are the cheapest, spent a bit more money and find ones with an office near you. they made the process of buying a house the most horrible thing i have done in life.
I have recently used this conveyancing company for my property transaction and was very impressed with their service throughout. What stood out most was their communication — I received regular email updates on progress, so I always knew what was happening and what the next steps were. This made the whole experience much less stressful.
The whole team was nice and polite, but particularly Shuhaib & Kaushi who were extremely professional, and always willing to answer questions. They worked quickly and efficiently from start to finish, which really helped keep the process moving without unnecessary delays. Everything was handled promptly and with great attention to detail.
Overall, a fast, professional, and well-organised service. I would happily recommend them to anyone looking for reliable and straightforward conveyancing services.

Reply from Muve
Cost me a lot of money.
The incompetence and laziness of the Muve solicitor dragged out the completion of the purchase of my apartment over 5 months - the last two months were spent with her making the same enquiries she'd made months before. Presumably she'd forgotten she made the enquiries because it was so long ago or she just forgot. Who knows? If you want things done efficiently go to a different firm.

Reply from Muve
We are first time buyers and had a very efficient, friendly and dedicated team to help us through this process. I have to thank Krishanth and Thilaj for their dedication and consistent updates during this period. Everything was made very easy and would have no hesitation in using them again. Thank you once again.

Reply from Muve
Really happy with the service provided by both Sheron and Nishanth as they helped the property transaction proceed smoothly. I was kept fully informed during each stage of the process which isn’t always usual with some solicitors. Excellent.

Reply from Muve
We've had a great experience with Muve purchasing our house. Huge thank you to Justin and Noor for all their work and support - they did a fantastic job! They were diligent, transparent, competent, very quick to respond to emails and phone calls from us and the seller, kept us updated of the progress of our case and the whole process went very smoothly. We had lots of questions along the way and they patiently answered everything every time. They were a great team to work with and we will be working with them again on the sale of our flat. Highly recommended!

Reply from Muve
We had a terrible experience. We purchased a property and were unfortunate to believe that Muve was a good conveyancer, but we regret using them. Communication was zero. They were not nowledgeable at all. The process took forever to complete. The stress was nothing to write home about. I can't recommend them

Reply from Muve
We would like to share our sincere appreciation for the support provided by Seraiah Shabeer and Sumaiya Shabdeen throughout our conveyancing process.
We were dealing with particularly challenging sellers, and throughout this time Seraiah demonstrated exceptional patience, professionalism, and attention to detail. She managed the paperwork diligently, ensured that matters were handled correctly at every stage, and consistently took the time to address our queries, as well as those arising from the sellers’ side. Her calm and thorough approach gave us confidence during what could otherwise have been a stressful process.
We would also like to commend Sumaiya for her excellent account management. She kept us informed with regular weekly updates, ensured clear communication throughout, and managed our account efficiently and professionally. Her proactive approach and organisation were greatly appreciated.
Together, Seraiah and Sumaiya provided a high standard of service, and we are grateful for their efforts, dedication, and support during the transaction.

Reply from Muve
Sumaiya was fantastic to work with:
Consistent updates
Always reachable
Strong communication
She helped to make the process significantly easier and efficient.

Reply from Muve
I’m a first-time buyer and was very nervous and anxious with the entire process of purchasing my first property, I knew instantly form the first telephone call with my account manager Chanuka Madawala that I made the right decision.
Throughout the entire process, Chanuka Madawala demonstrated unmatched professionalism, knowledge, and an unwavering commitment to me. What could have been a stressful experience was made seamless thanks to their proactive, friendly communication and ability to navigate me throughout. I'm sincerely grateful to him, he went above and beyond to ensure he got my purchase over the line.
Every time I spoke to him, he always put a smile on my face and i believe everyone needs a Chanuka in their life.
I would also like to thank Dinithi for assisting with my purchase and very grateful for her hard work.
If anyone is unsure in using Muve, please just call and ask for Chanuka because I can assure you that you will not regret your decision.

Reply from Muve
As a first-time buyer, I was quite nervous about the whole process, but Ruwinya & Adnaan made everything so much easier from start to finish. They were professional, knowledgeable, and always took the time to explain things clearly in a way I could understand.
Communication was excellent throughout, and I always felt kept up to date and reassured. They were efficient, thorough, and clearly had my best interests at heart. What could have been a very stressful experience was handled smoothly thanks to their support and guidance.
I couldn’t have asked for better solicitors and would highly recommend Ruwinya & Adnaan. Thank you.

Reply from Muve

Reply from Muve
I had the pleasure of working with Manusha Sanganayake to release our mutual clients Lifetime ISA funds ahead of completion. Manusha's quick and friendly responses allowed the process to run with ease- thank you!

Reply from Muve
Ananda and Sarrif are truly helpful, and the entire team is excellent. I am very satisfied with their service, and I would definitely recommend everyone to use their services.

Reply from Muve
Excellent. Thimeesha and Zahra got the conveyancing work done within a very tight deadline. Highly recommended.

Reply from Muve
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