myGemma Reviews 3,109

I am very pleased with my experience. It was very easy to follow all the directions for sending photos, mailing merchandise etc. Although I only had a vague idea of what my items were worth, I was... See more

The client services is the best... they take care of your every need and want. The most varied luxury items and designers in stock. The speed and ease of a transaction, all while getting the very best... See more

Ive purchased several jewlery item from mygemna. They have all been as described and shipped promptly. Sometimes there customer service inquiries don't answer the question asked, but repeated asks us... See more

Definitely 5 stars Customer Service! I recently sold a bag to my Gemma. I sent pictures and I got an email from Mark. He was exceptional and very professional. The selling process from quote through... See more

I asked for additional photos and received within an hour. The bag shipped quickly and updates on shipping was timely. Bag perfectly described and arrived quickly. I will definitely purchase from this... See more

They shipped my purchase quickly and sent it 2-day FedEx. It was supposed to be delivered Monday but FedEx couldn't have been more incompetent. They sent it to the wrong state, then let it sit in a ne... See more

MyGemma is fantastic! They ship orders incredibly quickly, and if there’s ever an issue with an item, their customer service team handles it promptly and professionally. Jenny is my go-to person, and... See more

The David Yurman Necklace I just purchased is gorgeous! I am a longtime customer and have made several purchases and sales with myGemma. Emre is the best and my goto for sales. The E-commerce team... See more

Initially, I was very hesitant to purchase a big ticket item through an online resale site. However, the item came exactly as described with multiple forms of authentication. It also came extremely qu... See more

The best online reselling platform for anyone trying to sell luxury goods. The experience was very positive. The platform was easy to use, fast, secure and professional. I would definitely recommen... See more

They are great! I am a longtime buyer and seller with myGemma and have only had great experiences. I just purchased a Tiffany necklace that was stunning in person! They have a great e-commerce team... See more

I bought the Chaine D'ancre diamond earrings. Unfortunately the backing clasp mechanism is defective on the earrings. It was not mentioned in the details. They were offering a return only after they c... See more

I recently sent in pics of my luxury bag to see if they were interested in buying. I got a phone call that same afternoon with a reasonable offer to purchase the bag from me. It was twice the price... See more

They were prompt with response times. They were upfront about pricing for my Speedy 35. They were respectful and knowledgeable. I was given clear instructions about the process and kept informed along... See more

It was my first time using Mygemma and it was wonderful. My Tiffany bracelet is gorgeous- exactly what was promised. I’ll be shopping for my granddaughter’s graduation gift soon.

I am longtime customer of MyGemma and have only had positive experiences! Emre is always the one to help me with my sales. I get paid in lightning speed and he is very easy and professional to work... See more

Such a great experience using myGemma. I found exactly what I was looking for. It came packaged perfectly and polished like new. I also loved the certified original card confirming it was a real Tiffa... See more

I recently sold my Birkin with My Gemma, it was such an easy process, Emre who assisted me sent me the prepaid FedEx label, I shipped the bag to them and it sold pretty quickly. They deposited the fun... See more

Absolutely beautiful passport cover staff if amazing and very helpful! Shipping was also very fast! Will be using MyGemma again! Thank you!

You guys are great. I received my orders super fast in a perfect packaging with the certificates of authenticity. They shipped my orders the same day even though it was a Christmas week. My items wa... See more

The last couple of times I have purchased expensive handbags the description has been a bit off. The last bag I purchased was listed as “pristine “, the patent leather was sticky. Plus why just post o... See more

Says the condition is excellent—no noticeable wear—but upon inspection, the malachite stone (green) is faded/scratched, that made it look darker, matte texture, instead of polished/shiny. Some scrat... See more

The website does not operate. Well it’s not a smooth transition from page to page does not say favorites. The website is horrible the points don’t add up immediately as soon as you’re paid then guess... See more

I love Mygemma and have made several purchases. I only gave four stars this time because one of the earring backs on my latest purchase is so tight I plan to take it to a jewler to adjust it. So tight... See more

I had a wonderful experience selling to MyGemma. I have sold to other resale sites before (Fashionphile, Rebag, and Vestiare) and this was the most seamless process of any of them. I received quotes b... See more

I am very happy I found myGemma. I've sold a few luxury items to them and couldn't be more pleased. I have always received fast responses, and immediate payment. Emre Kocahasan is my point of contact... See more

I was super hesitant to sell with Mygemma because sending a high-dollar value item off to a company is nerve racking, but so glad I did. The sales process was super easy and their sales and consignme... See more

A fantastic experience from beginning to end. This was my first purchase with myGemma and the process was seamless. I had my eye on an Hermes Kelly longue wallet, with plastic still on the hardware, t... See more

Obviously ordering from a Pre owned online store makes you a little nervous, you don’t know if those items are really there to be shipped to you. Though that was not my experience at all, I ordered 2... See more

I purchased my first designer bag from Gemma. I did a lot of research and chose the Louis Vuitton Sully. I received the bag in even better condition than was described, beautifully packaged, and quick... See more

I sold my Birkin 35 and it was an amazing and such a easy process. The customer service was everything, the commutation was clear with every step I had to take to complete the transaction. I would s... See more

Better late than never! I had an amazing experience working with Jenny—she guided me through the entire process with incredible patience and expertise. She even arranged a private showing of all the d... See more

It was my first time buying pre-loved items online. I was concerned at first, but after I got my bag yesterday, it was stunning and in pristine condition, just as the website said. I recommend MyGemma... See more

MyGemma has been great to buy and sell luxury items with. I recently purchased a Tiffany piece that came in quickly and was absolutely beautiful! I have sold several luxury goods with them and Emre... See more

I appreciate that I can purchase an item with confidence- trusting that it is authentic. I love my Tiffany ring! Being able to try it on virtually along with the try before you buy option helped me kn... See more

I sold LV travel bag and had a smooth transition from quote to wire. My experience was absolutely amazing and great.! I highly recommend selling with myGemma, Mark helped me through out the selling pr... See more

MyGemma is truly wonderful to make big purchases! You feel very comfortable knowing it's a reputable company and very honest in how they do business. I've loved everything purchased with them...

***UPDATE 6/19/25!!! I was wrong!! As soon as they saw my original review, they reached out to me and corrected everything asap and also verified authenticity of the ring. Customer service is ama... See more

The purchasing experience with Gemma was stellar. I will definitely refer friends to your site. My initial purchase was returned because I bought a Louis Vuitton bag that was larger than anticipated.... See more

I’m extremely pleased and impressed with my Gemma. Their service was super quick and efficient. Their sales associates were very courteous and pleasant. Also, they offered me a great price for the tr... See more

I’m extremely pleased and impressed with my Gemma. Their service was super quick and efficient. Their sales associates were very courteous and pleasant. Also, they offered me a great price for the tr... See more

Am very impressed with myGemma. Was a bit skeptical but turns to be the best purchased i had in years. The LV bag that i bought for my mum's birthday present was notable throughout my family members.... See more