MyTrendyPhone.fi Reviews 22,779

Run away from this website!
A big lye...
I orderded on 22.8 2 products, 1 week (long) after I only receive 1 product... different messages with photo of what was inside the package to customer service... answer after 4 days...
-1st message answering my package arrived to my mailbox so no problem
-I complained again
-2nd message answering "Unfortunately, the product is currently out of stock and we will send it to you as soon as we receive it.
If you wish, we can also cancel the product and refund your money."
-I asked again how long would it take to get it?
3rd message "Customers can purchase the product even when it’s out of stock. Our website provides information about delivery.

The ordered product will be available again in 20–25 days. If you prefer not to wait, we can cancel this item for you."

......... The worst customer service, lying to customers..

It was a smooth transaction, I did not have any problems with the delivery. Service is very fast, accurate and very reliable. This is a very trustworthy site that provides great and fast service on whatever you would be ordering♥️

I got a rare OnePlus open case for half the price of Amazon

Not fast delivery. All of the ”very fast delivery” reviews are just completely lies took almost 3 years to come.

Fast delivery and good item.

Product was what I hoped for. Even though it came mid-Europe warehouse and made in China, it had instructions that Temu products don't have. I was hoping European product because of the price was kinda much but quality wasn't like a sweatshop products have. This had pretty good quality. Would buy again if needed something cover and they don't sell them in my country.

Does not respect GDPR. Even though, I did wish not to order any marketing email, they did use it for it anyways. Delivery okay, but nevertheless, maybe revise your marketing strategy.

Easy, smooth transaction. Turnaround time from ordering to delivered goods was incredible. Literally, a few days.

First, I did not receive a notification about the arrival of my order, so I thought that it never arrived. I called the customer service, who was very helpful. They told me that the order had arrived but I was not informed about it. They sent me details and I was able to pick up the parcel. I appreciate the way that the MyTrendyPhone team proactively addressed the issue and even contacted me with a suggestion to refund me. It looks like a mistake occurred on the side of the delivery service.

I did not try to install the protection screen yet, but I believe that it will be just fine.

Absolutely irresponsible company. Sells you phone gadgets cheaply, alright. Then you get bad product, seriously badly made, broken out of the box. Then you fill in RMA. Then you get email to return the product, accompanied with a "return code". Then you go to Post office and given code is non-existent. Then you write them back. Then you get new code (shorter format) and they ask you to fill in another RMA and describe the problem.
Savages.

Unprofessional phone repair and warranty repair processing. Mytrendyphone invoices the customer for warranties and, in addition, for repairs. The repair already took 4 months. Customer service and repair analysis is amateurish. I stay away from these money makers. the pictures used to justify the guarantee that the repair is not reimbursed are unclear and the causal connection is unclear. There is no answer to what was repaired on the phone before it broke. The phone was repaired and it quickly failed again and the customer is not compensated for anything. it's either a lack of unimaginable professionalism or a money-making knack.

I bought an old adaptor from Mytrendyphone. I can not find it with the very cheap price in Europe. They send it via post to Finland very soon. I had Mytrendyphone support chat experience too. It was very good.
They have a very good sales process. You dont need to login and fill boring form. I bought it very simple.
Thanks Mytrendyphone

very fast delivery(as stated in the shop) payment and all was very smooth, very well packaged and came in a flawless condition, i would absolutely recommend this site.

I ordered a product that was not as described on the web site.

I got an RMA to return it but MyTrendyPhone refused to pay return shipping.

I can understand not paying return shipping if I simply changed my mind, but the product was not as advertised so I should not incur any costs.

The total cost of the order is not worth bothering further with trying to get them to pay for its return, and I won't pay for return shipping myself.

I do not expect to ever buy from MyTrendyPhone again, and will advise others to avoid MyTrendyPhone.

I send my phone to repair because of broken window. In the internet it read that they have new window in stock. Now I have waited for 1 month and they say that they don´t have the window and I don't know when I will get my phone, or will I ever. I am leaving on a holiday for 3 weeks and I would have needed my phone with me but the company does not care and are doing nothing to get the phone to me repaired in time.

The picture of product do not match the sent product (color + design).
Return process do not pay for shipping and no guarantee how much money will be refunded.

I got what I ordered and in a timely fashion.

The speaker is very bad and needs to shoutout loud to be heard. I don’t recommend this watch-phone to anyone.