My sales rep, Ryan Seguljic, truly went above and beyond. Even though my town wasn’t originally on the delivery route, he found a way to get me added as I prepare to open my new store. From walk... See more

We were provided with very courteous and excellent customer service. Gia Giustiniano Was extremely professional, helpful and diligent. As first time customers with Nassau, she guided us very well wit... See more

I am writing to compliment the services provided by Betsy. Before I reached her, many phone calls were placed, but customer service agents were not able to assist me, claiming they did not know how t... See more

Outstanding Service from Lisa Fusaro at Nassau Candy! Lisa has been absolutely pivotal in helping me get my order in time for a busy weekend and guiding me toward the best candy selections to m... See more

There customer service goes above and beyond. Betsy was a pleasure to work with. It is unbelievable how many companies have you speak to a computer. It was wonderful to speak with a knowledgeable, fri... See more

Laura F is amazing. She was so helpful and cheerful - she made the entire interaction very pleasant and efficient. She directed us on how to shop - where to check for savings and how we would be serv... See more

My sales representative, Susan Laufer, is exceptionally helpful and kind. She consistently goes above and beyond to assist me. I appreciate that once my order is placed, it arrives promptly. The pr... See more

Exceptional Service from Gia at Nassau Candy! From my very first call to Nassau Candy, Gia was absolutely wonderful. She was so kind, friendly, and warm — the kind of person who instantly makes... See more

Gia Giustinianol at Nassau Candy was phenomenal. She was very professional in handling our request and was able to resolve a minor issue promptly. We love doing business with Nassau Candy and their... See more

We're working on placing our first order with Nassau Candy for our new shop, and I had a ton of questions that were expertly answered by Theresa B. Her incredible knowledge of their inventory and webs... See more

I absolutely love the Nassau Candy inventory of Every candy known to mankind...but I want to give a special shout out to my customer service representative Ivette who was just the greatest. Thank you... See more

Lots of glitches on your system. In today's environment, you should be able to change your address online. Also, my order kept getting kicked out for not having enough product to ship from NY. You ha... See more

I have to give a huge shout-out to Sabrina Soderlund after10 years of her taking care of all my orders she still gives me the same excellent customer service with every order. No matter what time I c... See more

Ordering process and inventory have been vastly improved from my experienced 2 years ago. Pricing is now also very fair and competitive. Jill is ad super as she has always been. It is really becaus... See more

Look, im new to the candy game and was looking for specific items.. unfortunately I couldn't find them.. on a longshot I emailed a handwritten list of the items I was looking for. To my surprise the n... See more

Jill has been amazing to work with! She always replies quickly and communicates clearly and professionally. Nassau Candy not only offers competitive pricing, but also an impressive variety of innovati... See more

the packaging quality is very poor, don't provide protection to the items. the fruits slices and the boxes of the items were broken and fruits slices were crushed. Big lose for us, now we will not... See more

Customer Service : 10/10 Website : 10/10 Catalog : 10/10 I had the pleasure of working with Lisa. She made the entire process, from account creation to receiving the first order, very easy.... See more

We love having Nassau Candy in our Sweet Shop & so do my customers. lots of unique & popular items... also Theresa is amazing, she is always so supportive and helps me so much & always quick to get ba... See more

If you guys have shipping requirements from different warehouses - you should explain that - It took me 30 minutes to understand that I had selected an item from a NY Warehouse. I also hate that you... See more

Customer service gives the wrong answers and no one cares, even though they act like they do on the phone. Delivery times are so amazingly slow I had to move most of my product orders elsewhere.

Very difficult to use this website! Jelly Belly website was so easy to use. It said upfront which items were not available, and we always received FREE shipping. In addition, your website would ra... See more

It's tough to navigate to find exactly what we want. It's great if you know you want a particular brand. But if you're looking for something like beefing up vegan snacks (pun not intended), it can be... See more

cost of shipping makes it hard to order form nassua there is always some type of charge added for shipping that i have to dispute which is suppose to be credited to my account. last order was a charge... See more

Some of the items I tried to order shipped from a different warehouse, and the order would not process unless I bought an additional $300 from that warehouse. Too convoluted of an ordering process.... See more

My account has been stuck on activation pending for over a month and a half now, I've even called for an update and they said it should be activated by the end of the last week of October and nothing.... See more

I have used Nassau Candy on and off for years. I recently changed accounts and needed to have my account updated. Theresa Bettencourt in customer service went above and beyond to make sure that we... See more

Had an issue with certain items consistently being unavailable. I was contacted the very same day, by a Gentleman named Bruce Birenbaum. He carefully & professionally explained the potential reason fo... See more

The sign up process took longer than i would have expected. We had to call several weeks after putting in the request to get it processed. The application says that a rep would contact us the next day... See more

What can I say? I'm currently in the process of altering our preferred vendors list to reflect the movement from previous vendors to Nassau for a wide variety of products not previously availab... See more

Very Disappointed. The driver came by for delivery on Monday at 7:30 am even though our hours on Nassau Candy's System says 9-6 for deliveres. NO PHONE call from Nassau Candy NO ATTEMPT to rede... See more

I have been a customer for many years here and I have never had such an awful experience before. I called to place an order and I got Christine R on the phone. You guys had been out of stock of many i... See more

Love Nassau Candy! I've worked with Gia each time our business has placed an order and each time she has been fantastic. When we're looking for that special item, we always start with Nassau Candy.... See more

the shipping from new york items are confusing as to what i need to add to get shipping. every time i add something the number continually changes and never actually let me get to the point where i co... See more

Lisa is an All Star, she always handles all our orders with such importance and never fails to exceed our expectations. We keep buying more because of how good Lisa is ! Thank you Lisa! - Prime Odysse... See more

Minimum order is not apparent. I kept adding items to meet the $16+ short-fall but wound up ordering over $100 to meet the minimum. You're out of Sahale snacks which is my primary reason for com... See more

Gia was wonderful to work with. She was extremely helpful, very pleasant and attentive with her follow-up. She truly made my experience smooth and stress-free.

Lisa F. is the best rep, she consistently goes out of the way to make my experience better than the last. Whether its a pricing issue or schedule issue, she'll make it happen. You're the best Lisa.... See more

We couldn't have a better sales rep! Sabrina has been integral for my business for nearly 20 years. She is responsive, fast and knowledgeable. Thank you Sabrina and Nassau!

We have already placed an order with Nassau thanks to the help of Lisa, we are placing another order that should be arriving next week. Have to give credit to Lisa, she is awesome and I look forward t... See more

Your website is very easy to order from. If I ever have a problem with my order Gia has been wonderful to work with. Gia corrects and resolves any issues that arise instantly. I appreciate all that... See more

Easy to use. My only observation would be that once an item is ordered the system would automatically take you back to the catalog you were in as opposed to needing to use the back button.

Lisa you're the best, like I said and I'll repeat again, I wish people would be more like you, this world would be a better place, thank you for all the explanations, the follow up and the busines... See more

Every time Gia handles our orders, she does it with such care and is on top of it till it gets delivered. She is beyond incredible. Always so upbeat and always follows through. Nassau is lucky to have... See more

Thank You to Ms. Betty for helping us get our online account up and running after 4 1/2 years she worked hard in making sure it happened ...very much appreciated The Mennie Family

Your shipping is very confusing. Don’t know if there is freight charged. I was told it’s free shipping on my Jelly Belly order but then there was all the shipping locations and possible add on items f... See more

Lisa was very helpful and easy to work with. She answered all my questions quickly and made the ordering process simple. Excellent customer service — highly recommend!