Northern Monk Reviews 301

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's products, highlighting their superb quality and the wide selection available. Consumers also appreciate the efficient delivery service, noting that orders are frequently processed and shipped quickly, often arriving sooner than expected. People find the ordering process simple and straightforward. The packaging is well-done, ensuring that items arrive in perfect condition. In the event of any issues, such as damaged goods, the company is quick to provide replacements and resolve the problem, often exceeding expectations with their helpful and responsive service.

Based on these reviews

Rated 5 out of 5 stars

Really easy to navigate, smooth and quickly loading pages. Every time I order the delivery Is quicker than I expect- this time I ordered Thursday night, confirmed packed and shipped Friday and arrived... See more

Rated 5 out of 5 stars

Northern Monk beer, what can you say, superb! Their beers are fantastic, have been for years, and a choice second to none. Their delivery is also unbeatable, ordered on Monday, received less than 24... See more

Rated 5 out of 5 stars

I had a couple of dodgy cans of Faith, so I thought I would bring it to Northern Monks attention. The level of customer service was exceptional! They requested the batch number so they could investiga... See more

Rated 5 out of 5 stars

Bought a pack of Heathen's Club pale ale beers in Asda which turned out to be a faulty batch as the cans exploded after opening. I contacted Northern Monk about this issue via email, I received a quic... See more

Rated 5 out of 5 stars

I recently had a couple of cans of Faith that didn’t seem quite right,so I thought I’d give Northern Monk a heads-up. Their customer service was absolutely spot on! They asked for the batch number to... See more

Rated 5 out of 5 stars

Took advantage of the free delivery offer if spending more than £20. Already knew which product I wanted. Delivered quickly within stated time frame via reliable courier.

Rated 5 out of 5 stars

Quick delivery, with no extra charge to the island which is always nice. The cans were well packaged, dispatched promptly and delivered quickly. A despatch email was sent out with a tracking number. I... See more

Rated 5 out of 5 stars

Had an issue with some merchandise I bought and was replaced immediately! Can't thank Northern Monk enough for what they did.Went above and beyond!👍

Rated 5 out of 5 stars

Both Grace and Joey were helpful and quick to respond, going above and beyond an issue that wasn't Northern Monk's fault but the delivery service. Thank you!

Rated 5 out of 5 stars

You deliver a really great efficient service, delivered in very quick time. Only downside I had to pay two lots of postage. I put 3 items in the basket 3 zombie death stout, and two ipa. When I checke... See more

Rated 5 out of 5 stars

Ordering is simple. Good choice of beer style and the quantity you can order (allows you to try different ones without having to buy a case). Delivery is quick. The beer is good.

Rated 5 out of 5 stars

Excellent Service From placing order to fulfilment was extremely swift. Items were safely packed, complete and delivered with care.

Rated 5 out of 5 stars

Thank you for sending out my order so quickly. I was worried that he two glasses would not travel well. They arrived in perfect condition. Just right to enjoy a can or two of Heathen. Cheers.

Rated 5 out of 5 stars

First time I’ve made a purchase but I wasn’t disappointed. Fast delivery and my husband loves the product.

Rated 5 out of 5 stars

When ordering with Northern Monk, it is quick and simple. And there delivery is great too, within 48 hours from ordering to in my house. And the beer is great too 🍻

Rated 5 out of 5 stars

It was a replacement for something damaged in transit and they replaced it immediately and gave a free can! Brilliant.

Rated 1 out of 5 stars

Been drinking Northern Monk for a few years now and the latest batch of Faith was so carbonated that it never settled and was impossible to drink. I guess it must be a one off, but it's a big inconven... See more

Rated 5 out of 5 stars

5* beers and excellent service. Loved Striding Edge at only 2.8% but very tasty and refreshing.

Rated 5 out of 5 stars

Order fulfilled promptly and goods arrived well packaged and in perfect condition. Thank you.

Rated 3 out of 5 stars

Amazing beers. But rather than being delivered to my house, I got an email notification saying they were ready to be picked up from my nearest DPD collection point.

Rated 5 out of 5 stars

Ordered pledge box, wasnt disappointed great beers and quite strong , just what I like

Rated 5 out of 5 stars

Quick turnaround and delivery as usual, great communication and I got a decent bargain in the bundles. Win, win

Rated 5 out of 5 stars

As always, a fast & smooth transaction, from order to delivery. Great service & Great Beer.

Rated 5 out of 5 stars

Very efficient delivery of new non-alcohol hazy pale ale. Absolutely delicious beer and a great addition to the range.

Rated 5 out of 5 stars

A great selection of fantastic beers are always available. I try to buy the non-supermarket ones 👍

Rated 5 out of 5 stars

Constant New merchandise and beers keep the shop fresh and relevant.

Rated 4 out of 5 stars

Shipped promptly, arrived on time. Good value. Not sure of product as it was a present, but the receiver was pleased.

Rated 5 out of 5 stars

Your beers are second to none just great to drink and always exploring new angles I am a fan

Rated 5 out of 5 stars

Easy to order, and delivered on time. Would use the online shop again.


Company details

  1. #7 of 18 best companies in Beer Distributor

Written by the company

WE ARE AN INDEPENDENT BREWERY BASED IN HOLBECK, LEEDS. THE SPIRITUAL HEART OF THE INDUSTRIAL REVOLUTION.


Contact info

4.8

Excellent

TrustScore 5 out of 5

301 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Had a slight issue with a batch of…

Had a slight issue with a batch of beers, got in touch with them and they resolved my issue right away, always have bought northern monk as the drinks have never disappointed and they are always tasty. I will continue to buy from them. Great products and excellent customer service.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Bought a pack of Heathen's Club pale ale

Bought a pack of Heathen's Club pale ale beers in Asda which turned out to be a faulty batch as the cans exploded after opening. I contacted Northern Monk about this issue via email, I received a quick response from their customer service and they were very apologetic offering a £10 discount to use on their website. I do really love Northern Monk's beers so I thought this was excellent and swiftly placed an order on their website. I was fortunate enough to try their limited edition Bertha Chocolate Cake stout which was delicious that I decided to purchase in my order. I have enjoyed many beers from Northern Monk and I highly rate them as a brewery, easily one of the UK's top breweries. I would love to visit their brewery/taproom one day!

16 May 2025
Unprompted review
Rated 5 out of 5 stars

Great product and service

Quick delivery, with no extra charge to the island which is always nice. The cans were well packaged, dispatched promptly and delivered quickly. A despatch email was sent out with a tracking number. I really couldn't ask for more; 5 star service

30 September 2025

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