Omaze DE Reviews 12,731

TrustScore 4.5 out of 5

4.3

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Rated 3 out of 5 stars

I gave a middle of the road three stars because the question of 'were you happy with Omaze' is completely stupid. I did not win so why would I give it five and i knew that I may not win so I cant give... See more

Company replied

Rated 5 out of 5 stars

The website is very clear and engaging, the checkout experience worked well except the paypal registration - there was an error, but at the end i still managed to pay with paypal

Company replied

Rated 5 out of 5 stars

There were very helpfull, and professional. They answered to all my messages, and helped me solved my registation problem.

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Rated 5 out of 5 stars

I haven’t won anything but I really like to test my luck and omaze is very easy to use. May be one day luck could be on my side. Wishing myself and all other participants good luck.

Company replied

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Company details

  1. Gaming services

Written by the company

Bei Omaze sammeln wir Spenden für gemeinnützige Organisationen und geben Menschen gleichzeitig die Chance, lebensverändernde Preise zu gewinnen. Warum? Weil wir glauben, dass Spenden Spaß machen darf. So können sich unsere Charity-Partner voll auf die Projekte konzentrieren, mit denen sie Menschen in Not helfen.


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4.3

Excellent

TrustScore 4.5 out of 5

13K reviews

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Rated 3 out of 5 stars

Feels Sketchy

Sketchy. You should know how many tickets were sold and the draw should somehow be made transparent/live.

14 October 2025
Omaze DE logo

Reply from Omaze DE

Hi Daniel,

thank you for your feedback.

Unfortunately it is not possible to predict the amount of tickets sold before the end of the sale. After the sale we are transparent about the amount of tickets sold.

We hear your wish for more transparency in regards of the draw. Nevertheless rest assured that the draw always happens in the prensence of an official notary.

If you have more concerns, please feel free to shoot us a message at [email protected]
We will be happy to respond to each of your questions personaly.

In the meantime we would like to thank you for your support in our charities, which is possible through your participation.

Thank you,
your Omaze-Team

Rated 5 out of 5 stars

The website is very clear and engaging

The website is very clear and engaging, the checkout experience worked well except the paypal registration - there was an error, but at the end i still managed to pay with paypal

3 February 2026
Omaze DE logo

Reply from Omaze DE

Hallo Aviad,

vielen Dank für deine super Bewertung. Es freut uns zu hören, dass du gut durch deine Anmeldung und Abwicklung gekommen bist und wir hoffen, dass du dich auch weiterhin auf unserer Website gut zurechtfindest.

Solltest du doch einmal Fragen haben oder Unterstützung benötigen, steht dir unser Kundenservice unter [email protected] jederzeit gerne zur Verfügung. Wir würden uns freuen, dich auch künftig wieder hier bei uns begrüßen zu dürfen.

Vielen Dank
Dein Omaze-Team

Rated 5 out of 5 stars

TipTop

Well thought out website

14 January 2026
Omaze DE logo

Reply from Omaze DE

Hallo Elizabeth,

wir freuen uns über deine super Bewertung und bedanken uns ganz herzlich für die Unterstützung unserer Projektpartner, die du mit jeder Teilnahme an unseren Verlosungen ermöglichst.

Solltest du Fragen zu deiner Anmeldung oder Abwicklung haben, kontaktiere uns jederzeit unter [email protected]. Wir sind für dich da, wenn du uns brauchst.

Bis dahin wünschen wir auch dir viel Glück für deine kommenden Verlosungen mit Omaze und weiterhin positive Erfahrungen hier auf unserer Plattform.

Vielen Dank
Dein Omaze-Team

Rated 1 out of 5 stars

Omaze needs to be Stopped

In my opinion Omaze needs to be stopped. They are praying on vulnerable people who can't afford it by ramming it down their throats on multiply TV adverts, taking money they could otherwise they could spend on things more worth while like just living.
It is gambling at the end of the day and they are destroying lives!
People need to get together and help shut them down.

15 January 2026
Unprompted review
Omaze DE logo

Reply from Omaze DE

Hallo Pete,

vielen Dank für dein Feedback.

Bei Omaze handelt es sich um eine in Deutschland lizenzierte Lotterie, die von der Gemeinsamen Glücksspielbehörde der Länder (GGL) überwacht wird. Wir kommen unserer Sorgfaltspflicht konsequent nach und setzen auf verantwortungsvolle Prozesse, damit unsere Verlosungen fair, transparent und sicher ablaufen.

Gleichzeitig ist unser Ziel, dass Omaze eine Win-win-Situation schafft: Unsere Charity-Partner profitieren von zusätzlicher Unterstützung für ihre gemeinnützige Arbeit – und Teilnehmende haben die Chance, attraktive Preise zu gewinnen.

Wenn du dazu konkrete Fragen hast oder dein Anliegen im Detail mit uns besprechen möchtest, melde dich gerne jederzeit bei unserem Kundenservice unter [email protected].

Vielen Dank
Dein Omaze-Team

Rated 5 out of 5 stars
Omaze DE logo

Reply from Omaze DE

Hello Jean,

thank you so much for your fantastic review. We’re really happy to hear you’re satisfied and we’d love to welcome you back again in the future.

If you have any questions or would like to share feedback, you can reach our customer service team anytime at [email protected].

In the meantime, we wish you the best of luck in our upcoming raffles and continued positive experiences on our platform.

Thank you
Your Omaze Team

Rated 1 out of 5 stars

No delivery yet.

8 January 2026
Omaze DE logo

Reply from Omaze DE

Hallo,

vielen Dank für dein Feedback.

Nach dem Kauf eines Loses oder eines Lospakets erhältst du in der Regel eine Bestätigungs-E-Mail mit deiner Lospaket-ID. Diese kannst du außerdem jederzeit in deiner Bestellhistorie in deinem Omaze-Konto einsehen.

Solltest du keine Lospaket-ID erhalten haben oder diese nicht finden können, möchten wir dich bitten, unseren Kundenservice direkt unter [email protected] zu kontaktieren, um eventuelle technische Probleme oder Komplikationen bei der Verifizierung ausschließen zu können. Dort können wir deinen Fall individuell prüfen.

Wir hoffen, dein Anliegen schnellstmöglich zu deiner Zufriedenheit klären zu können und dich künftig wieder bei uns begrüßen zu dürfen.

Vielen Dank
Dein Omaze-Team

Rated 4 out of 5 stars

Cool

Cool, 😎 cool

24 December 2025
Omaze DE logo

Reply from Omaze DE

Hallo,

vielen Dank für dein Feedback und dass du unsere Charity-Partner durch deine Teilnahme an unseren Verlosungen unterstützt.
Wir freuen uns über deine Begeisterung und hoffen dir weiterhin spannende Projektpartner vorstellen zu dürfen

Wir wünschen dir für deine laufenden Verlosungen bei Omaze viel Glück.

Vielen Dank
Dein Omaze-Team

Rated 3 out of 5 stars

I gave a middle of the road three stars…

I gave a middle of the road three stars because the question of 'were you happy with Omaze' is completely stupid. I did not win so why would I give it five and i knew that I may not win so I cant give it 1 star. Also I am not sure how one can rate the great experience of paying money and getting a ticket, it is not like I was asking you to run a marathon on my behalf. Does everything have to be rated nowadays? I mean I went to ldi this morning and I am not going to rave about how great buying a lump of cheese was.

22 December 2025
Omaze DE logo

Reply from Omaze DE

Hi Sonja,

Thank you very much for your feedback. We appreciate your participation in our prize draws and would also like to thank you for supporting our charity partners through your entry.

We send an invitation to leave a review to all participants so that we can gain a better understanding of how satisfied our customers are with the overall process of our lottery — and so that we can offer support where needed or requested. We hope you can understand this, and that you continue to find your way around our website easily.

If you have any questions or require assistance, our customer service team is always happy to help at [email protected].

Thank you
Your Omaze Team

Rated 3 out of 5 stars

Low odds

Fun idea, but not sure the odds are great. Won’t be playing again

21 August 2025
Omaze DE logo

Reply from Omaze DE

Thank you very much for your feedback.

We’d like to briefly explain how the odds of winning work: they always depend on the total number of valid entries sold and can therefore only be calculated precisely once the entry period has ended.

As an example from a previous draw: with around 4,470,000 valid entries, the odds were approximately
• 1 in 225,000 (20-ticket bundle)
• 1 in 90,000 (50-ticket bundle)
• 1 in 65,000 (70-ticket bundle)

In general, every single ticket has the same chance of winning — even one ticket can win. All draws are overseen by a notary and regulated by the GGL to ensure full fairness and transparency.

If you have any questions, our customer service team is always happy to help at [email protected]. We’re keeping our fingers crossed for you in the upcoming draws.

Thank you
Your Omaze Team

Rated 4 out of 5 stars

Clear

So individual

4 December 2025
Omaze DE logo

Reply from Omaze DE

Thank you very much for your great review. We’re delighted about your participation in our raffles and hope that you find your way around our website easily.

If you have any questions or need support, feel free to contact us at any time.

Thank you
Your Omaze Team

Rated 5 out of 5 stars

It’s for a good course 👍🏻

It’s for a good cause 👍🏻

18 November 2025
Omaze DE logo

Reply from Omaze DE

Vielen Dank für deine tolle Bewertung. Wir freuen uns sehr, dass dir unser Konzept gefällt, gemeinnützige Projekte zu unterstützen und gleichzeitig die Chance auf attraktive Gewinne zu ermöglichen.

Wir drücken dir ganz fest die Daumen für deine kommenden Verlosungen mit Omaze und hoffen, dass du dich auf unserer Website gut zurechtfindest. Solltest du Fragen haben oder Unterstützung benötigen, steht dir unser Kundenservice jederzeit gerne unter [email protected] zur Verfügung.

Vielen Dank
Dein Omaze-Team

Rated 5 out of 5 stars
Omaze DE logo

Reply from Omaze DE

Hi Sean,

thank you so much for your great review. We’re really happy to hear that you like our concept of supporting charitable causes while also having the chance to win exciting prizes.

We’re keeping our fingers crossed for your upcoming entries and hope you continue to find your way around our website easily.

If you ever have any questions or need support, our customer service team is always happy to help.

Thank you
Your Omaze Team

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