Item order mid November. Seemed all good but as item still hasn't arrived, started investigating tracking. Been "supposedly" shipped and out for delivery but never showed up and tracking never upd... See more
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OwnKoti is an online shop for household products. All of the products are reusable, bio-reducible, sustainable, and made of recycled materials.
United States
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I am constantly receiving compliments on my quilt. Preparing to purchase another one! If you plan to use this as a comforter, I would advise getting a size higher.

Reply from ownkoti.com
This is fraud. They show a blanket that looks like good quality. I pay 99 usd for a peace in synthetics that cost like 6 usd.

Reply from ownkoti.com
I really can’t fault this company! The customer service is excellent
My pyjamas are the most gorgeous I’ve ever owned, they are so pretty, well made and feel gorgeous too .. will definitely be back for more thankyou so much for a lovely experience xx

Reply from ownkoti.com
These people are super. Quality of products is great!! I keep going back! if i get wrong size they fix it quickly and generously. When order placed, it takes a while to receive it. Worth the wait! Go for it!

Reply from ownkoti.com
Two points stand out in my wonderful experience buying my pajamas set. First, the quality and feel of the pjs is great! Second, choosing a size when shopping online can be tricky and the customer service I had when I need to exchange sizes was excellent! Highly recommend!

Reply from ownkoti.com
I was very impressed with the pictures of the cotton quilt. I was looking for something lightweight and attractive. The comforter was a long time arriving, but I was able to track the shipping progress so I think the company has improved their communication to customers. The quilt is quite beautiful.

Reply from ownkoti.com
I am out about $100 because my order was never delivered. Ownkoti refuses to asknowledge that I did not receive it or refund my money

Reply from ownkoti.com
I adore these pajamas; the style is sophisticated and exquisitely constructed, and the fabric is lovely and comfortable.

Reply from ownkoti.com
Itchy & Fit is awful , . Arrived over 1 month late . you cannot get a refund as postage is all the way self pay to china - from uk is most of the cost .

Reply from ownkoti.com
Their quilt set is really well made. The cotton feels soft and lightweight, and the stitching gives it a nice textured look instead of anything printed on.

Reply from ownkoti.com
They “say” the products I ordered was delivered in the afternoon on New Year’s Day! Just dropped on the front porch from the photo they sent me. But the photo is taken in the night and one photo shows the package on the middle of a porch in the darkness and the next photo shows an empty porch. When I contacted them about this shady delivery they have yet to reply. STAY AWAY from this scammer.

Reply from ownkoti.com
I love everything I have so far purchased. I have also bought gifts for family and friends and they also are very happy. The night wear is particularly comfortable however I would recommend going one size higher than your normal for the pyjamas.

Reply from ownkoti.com
Do not order from this company it is in China not UK as claims,the sizes are all wrong I ordered M and wouldn't fit a child, cheap fabric. They won't even discuss replacement or return. I'm opening a PayPal case. Stay away at all costs. The photos are nothing like the garment.

Reply from ownkoti.com

Reply from ownkoti.com

Reply from ownkoti.com
Please be aware that the sizing is extremely OFF on pajamas / loungewear. It's not an issue of non-US or non-European sizing, since they offer sizing chart with conversions and measurements. But it's still so wrong. I read other reviews that said they run small, but I ordered TWO sizes up since I wanted the loungewear (especially the top) to be very loose. It was still so small and tight around the chest and hips. Ridiculous for pajamas to be this tight!
Fabric is soft and the prints are lovely, but sizing issue combined with 3 week shipping time & then complicated expensive returns process means I won't bother ordering from Ownkoti again.

Reply from ownkoti.com
Order and delivery were all fine.
I ordered a Japanese style pyjama set. The design is lovely but the fabric feels quite coarse to me and not the soft cotton it claims to be. I washed them in a quick 30 degree wash to see if that would soften them (which it didn't) and they seem to have shrunk. A bit
disappointed really. A real shame because the design is lovely but can't imagine sleeping comfortably in them.

Reply from ownkoti.com
I ordered on January 19,2026 and got no tracking number actually nothing but the initial email acknowledged the purchase. Its 10 days later no order, nothing. I emailed them about being forced to dispute my payment with my credit card card company due to non receipt of my order which I paid in full.
My email has not even been acknowledged by them although its verified that it was sent
This is the last time I will ever order anything from this company. American company only for me from now pn

Reply from ownkoti.com
I ordered pajamas (lounge set) and was thrilled with the workmanship, the style and the fabric, which is one of the most beautiful fabrics I have ever seen. I ordered the size suggested (M), but unfortunately did not see the noted length of the sleeve. Everything fits perfectly except the sleeve ends about three inches above my wrist.I have already washed and dried them so can't send them back. I am so disappointed because I love them and I would have ordered more.
I don't understand the negative comments about the fabric and workmanship, because as I said everything except the length of the sleeve was perfect, even the shipping. This company is far from a "sham" as it has been called.
I have ordered clothing from China in the past and it HAS been a sham. This one is not.
I'm really sad about not being able to use the pajamas

Reply from ownkoti.com
I love ❤️❤️❤️your products! Such a wonderful quality first of all. Some items I have already for couple of years and the colors never fade away! The material is fantastic and feels so good on the skin.

Reply from ownkoti.com
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