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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers highlight mixed experiences with the staff and customer service, with opinions varying significantly. Some people praised specific tutors, such as Daryl Creek, Teresa Elliot, James and Kelly, for their exceptional support, quick responses, and helpful feedback. Others express frustration due to unanswered emails, unreturned phone calls, and a general lack of communication. The quality of service and response times appear inconsistent, leading to uncertainty among consumers. People have reported difficulties in contacting the company, with many stating that their messages, emails, and phone calls go unanswered. Some reviewers mentioned being bombarded with unwanted communications after making initial inquiries. Several consumers express concerns about the company's handling of student support, tutor availability, and the overall learning experience, particularly after recent administrative changes.

Based on these reviews

Rated 3 out of 5 stars

overall the learning itself is fine, however there are no tutors left whatsoever ! up until early september everything was fine, assignments being graded quickly and tutors answering emails almost imm... See more

Rated 3 out of 5 stars

I have just received at email that Oxbridge have ceased trading. Do not pay for any new course material. They are in administration. If you do have course material, you will be able to use it until Ju... See more

Rated 4 out of 5 stars

I recently discovered that this company went under in September 2025. Luckily, I wrapped up my course in June and have an email verifying my completion. It's quite frustrating because I've been reachi... See more

Rated 5 out of 5 stars

My personal tutor, Daryl Creek has been absolutely amazing. Daryl chased all of my needs extremely quickly and always treated my matters urgently, as well as them always being fully resolved. To put... See more

Company replied

Rated 5 out of 5 stars

Nicole Luo who I was very lucky to have met helped and guided me through the visit process smoothly and ensured it was all going to be ok. Nicole took her time and patiently explained the steps, what... See more

Company replied

Rated 5 out of 5 stars

Mr. Daryl is an incredibly helpful and dedicated instructor whose resources have been an absolute game changer for me. The materials he provided were not only clear and well structured but also tailo... See more

Company replied

Rated 2 out of 5 stars

My daughter has signed up and started her assignments but so far we are very disappointed. It is impossible to get through on the telephone when you need support, On hold each time for over 30 minut... See more

Rated 2 out of 5 stars

If you have an ounce of common sense you'll post a review a few months into your chosen course, and NOT a ridiculous review about James & the enrolment process, that tells me nothing!!! The sales... See more

Company replied

Rated 1 out of 5 stars

Just nearly signed up for a course but then luckily read their reviews. How awful that they have left all their students and staff in the lurch, yet continue to sell courses on their website to unsusp... See more

Rated 5 out of 5 stars

The Oxbridge enrolment process was made easy by support line handlers, who were speedy, efficient and knowledgable throughout my course. Teresa Elliot, my tutor, was nothing short of fantastic! The gu... See more

Company replied

Rated 5 out of 5 stars

James has been a great help! He has made sure that everything was clear and provided all necessary details. From the day I enquired to the day I enrolled, it's truly been a wonderful service! The... See more

Company replied

Rated 5 out of 5 stars

I took the level 3 Criminology course. I enjoyed the course information. Even more so, I appreciated the feedback from the graders. I took each correction and positive feedback to heart and I feel tha... See more

Company replied

Rated 5 out of 5 stars

A perfect way to start studying again. I just completed level 2 Counselling for children and highly recommend. It was just what I needed with a good balance of online material plus having to do my own... See more

Company replied

Rated 5 out of 5 stars

when i was having difficulty enrolling Laiba helped me through the whole process. Staying on the phone incase i had any questions while filling in forms etc. Only took about 15 minutes to get my pro... See more

Company replied

Rated 1 out of 5 stars

Enrolment took 7 days not 48 hours as stated. No one responds to messages via chat or from voicemail messages left, no one answers the phone. For over a week after paying we couldn’t get any response.... See more

Rated 5 out of 5 stars

This review is specifically about the telephone support we received for a special consideration enquiry. The handler, Kelly, did an excellent job to be responsive, provide great advice and above all s... See more

Company replied

Rated 1 out of 5 stars

i am outraged ! I’ve been affected by Oxbridge too and I’m horrified reading similar experiences here. My advice: contact your bank as soon as possible to try to recover your money. For anyone... See more

Rated 1 out of 5 stars

I can only echo what many others have shared. Paid for 3 A-Level courses using a loan from Omni Capital. Now we have no tutor access, can't progress with the course, and to top it off, Omni Capital... See more

Rated 1 out of 5 stars

The Founder and Managing Director Matt Jones once Tweeted this in 2022 “Helping others improve their lives motivates me. I believe everybody deserves a fair chance, irrespective of their circumstanc... See more

Rated 1 out of 5 stars

30 days without response from anyone at Oxbridge. Messages, emails and phone calls go unanswered. No feedback on any social media platforms. Very disappointed that this has happened and would like a... See more

Rated 1 out of 5 stars

DO NOT GO TO OXBRIDGE FOR A LEVELS. Oxbridge were very helpful until we paid them a huge fee. Since then my daughter has not heard from them. There has been no reply from the administrator or tutor fo... See more

Rated 1 out of 5 stars

Awful company. Paid a lot of money for a course that advertised unlimited support, and suitable for over 16s. Pretty much left to your own devices. Tutors don’t help much, course documents full of gra... See more

Company replied

Rated 1 out of 5 stars

Shockingly poor - having entered my son for his A level with incorrect papers, this has now resulted in him not getting an A level result. Months of emails, phone call and repeated assurances it was s... See more

Rated 1 out of 5 stars

The very least they could have done was transfer us to their new college! “Closer examination revealed that Barston College is trading under the company Home Learning Ltd (Companies House ref 9622... See more

Rated 1 out of 5 stars

Apparently the "tutors" are heart of what Oxbridge do! Our hearts carried on supporting the learners without any pay for the last 2 months. We are professionals, with a passion for helping each learn... See more

Rated 1 out of 5 stars

Has anyone been able to transfer to a different learning platform who have been willing to mark completed modules? I have have completed the Advance Counselling Diploma but Oxbridge went into adminis... See more

Rated 1 out of 5 stars

Hello, can someone report them to someone or make them be investigated or something? I’m the student from Italy who was studying with them and wrote a negative review. I cannot do anything other than... See more

Rated 1 out of 5 stars

Further to my other review, an update. I have spoken to the news editor at BBC and they are starting research today. Being interviewed on camera with BBC tomorrow morning. Will keep this revie... See more

Rated 1 out of 5 stars

Well I guess all the reviews here explain why my last two assignments haven’t been marked and my tutor has stopped responding! Absolutely gutted. I’ve literally sent my last assignments in for my leve... See more

Rated 1 out of 5 stars

Oxbridge College Scam Oxbridge college is on administration and they are not giving any response to students after taking their money and not providing any certificate.They put people in stressful s... See more

Rated 1 out of 5 stars

Devastated. Just signed my son up for a computer course and didn't receive any email confirmation or anything so I read the reviews. Just paid £600 so I contacted my bank immediately and this is now... See more

Rated 1 out of 5 stars

This seems like a scam! Our daughter started her course early August and after receiving one email from her tutor, no one will answer any of her emails, any of our emails or answer the phone on many o... See more

Rated 1 out of 5 stars

Do not enrol or take out finance with this company, they are in administration. All Staff have been let go (without pay for a number of months) except for the sales team ready and waiting to sign you... See more

Rated 1 out of 5 stars

So they are now in administration after receiving the email ! I hope they hang their heads in shame after taking our money! Matthew Jones and Stacey Ryan - you should be ashamed! For anyon... See more

Rated 1 out of 5 stars

I enrolled my daughter last Wednesday on A level Spanish, we were promised logins to start by Friday , payment was taken last Wednesday. Now a week later we have no login details, you cannot get a rep... See more

Rated 1 out of 5 stars

Poor from the start. Daughter has been trying to get hold of her tutor on several occasions since June, tried to get hold of the college, finally got a message from the administrators on October the... See more

Rated 1 out of 5 stars

Hi, does anyone know what should we do now about Oxbridge home learning has gone under administration? I im doing a course with them and im in my last assignment, im so stressed and worried. Do we nee... See more

Rated 1 out of 5 stars

The tutors rarely respond and it takes forever to recieve a grade, so overall student support is terrible. The assignments are clearly not marked by tutors and are marked by AI, as there are MANY occa... See more

Rated 1 out of 5 stars

Absolutely awful company Absolutely awful company. I was signed up by R.Neal, who offered what seemed like a great deal, but looking back, it feels like he already knew what was going to happen. The... See more

Rated 1 out of 5 stars

I have been trying to contact Oxbridge for 10 days, spending up to an hour each day online or on the phone, with now reply other than a chat that is not effective. You cannot register online easily... See more

Rated 1 out of 5 stars

Totally in limbo with what to do next. My daughter is in her second year A-Levels and since September other than emails from her tutors telling her that they are now redundant and company going i... See more

Rated 1 out of 5 stars

Everyone read this!! Avoid Oxbridge at all costs, it has gone bust without letting the students know and I have heard stories of the company still taking money from people. I started my Travel and Tou... See more

Rated 1 out of 5 stars

The gift that keeps on giving. Not only have they ripped off thousands of students and left them high and dry, they never paid their freelance tutors for months. Then in September 4th they made all c... See more

Rated 1 out of 5 stars

Happily took my £447 for GCSE course my daughter desperately needed to do ten days ago. Now not replying to emails, calls, messages, not even had a log in. I am devastated. How can they just take all... See more

Rated 1 out of 5 stars

Since signing up (3 weeks ago) and paying for 3 A-level courses for my son, we still do not have tutor contacts and have had NO response to emails and NO response to messages left via the telephone co... See more

Rated 1 out of 5 stars

As a dedicated former employee of Oxbridge, I have now been made redundant. No one is responding to my emails and I understand they are still selling courses to students when there are no tutors to... See more


Company details

  1. #119 of 123 best companies in Educational institution
  2. #93 of 93 best companies in Career and Education Provider
  3. #10 of 10 best companies in College
  4. #5 of 5 best companies in Private College

About Oxbridge

Written by the company

Real college courses, designed around you.

Award-winning online learning at the touch of a button.

We believe that no one should face barriers to learning. That means that no matter your age or circumstance, we’ll give you the tools and encouragement that you need to achieve real-world, job-ready qualifications.

At Oxbridge, the online college, there are no term times, no strict schedules, and no headaches – just ultra-personalised, award-winning online learning and unlimited tutor support. Our accredited online courses run all year round, and so you can start learning today.

Considering signing up to an Oxbridge course?

Download our prospectus to find out more about us, the range of GCSEs, A-levels, and Diplomas we offer and the awarding bodies they are accredited by.

Prospectus

Helping you take the next step in your studies, career progression or personal development, distance learning enriches you with the knowledge, skills, and confidence to reach your goals.

Our online learning courses are designed to allow you to study in your own time and from the comfort of home, or where you work best. You can even learn on the go, as long as you have access to a phone, tablet, and the Internet.

Oxbridge’s wide range of distance learning courses can help you achieve your aspirations, however ambitious they are. Our Access to Higher Education Diploma, for instance, can help you prepare for university if you don't have the traditional qualifications institutions required.

If you’re just starting on your learning journey, we can help you find the GCSE, A-levels, and functional skills qualifications that can take you into employment or onto higher education.

A-Level Courses

GCSE Courses

Access to HE

Counselling Courses

Childcare Courses

Functional Skills Courses

Teaching Assistant Courses

Health & Social Care Courses


Contact info

3.1

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 11% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 4 out of 5 stars

I recently discovered that this company…

I recently discovered that this company went under in September 2025. Luckily, I wrapped up my course in June and have an email verifying my completion. It's quite frustrating because I've been reaching out since August through phone calls, chat, emails, and letters just to get my certificate. There was no communication about their situation. Surprisingly, their website is still active and promoting courses. I strongly advise against enrolling!

30 December 2025
Unprompted review
Rated 1 out of 5 stars

I had a really rough experience at…

I had a really rough experience at Oxbridge. I took A-levels in Chemistry, Biology, and Sociology. Personally, I do not recommend it if you are looking to study Chemistry or Biology.
During my two years at Oxbridge, I felt stuck and unsupported, especially considering the high fees. Overall, it was disappointing, and I expected much more guidance and help given the cost.

3 September 2025
Unprompted review
Rated 1 out of 5 stars

Just nearly signed up for a course but…

Just nearly signed up for a course but then luckily read their reviews. How awful that they have left all their students and staff in the lurch, yet continue to sell courses on their website to unsuspecting new students. They are now operating as a scam website. Everyone should report them to the NCSC government website as a scam site to get them taken down. Also worth trying bank chargebacks and credit card Section 75 claims to claw back your money.

13 December 2025
Unprompted review
Rated 1 out of 5 stars

Such a bad company

Such a bad company, I had finish my course and waiting for my Certificate, and then I got to know that oxbridge is closed.
I don’t know what to do.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

The gift that keeps on giving.

The gift that keeps on giving.
Not only have they ripped off thousands of students and left them high and dry, they never paid their freelance tutors for months. Then in September 4th they made all contracted staff redundant without notice or payment. 3 months on and those staff are still waiting for their P45 which they’ve refused to send out. So those of us who have been fortunate enough to get a new job, we’re still out of pocket by now paying too much tax. Thank you so much to the Oxbridge directors for never letting us be rid of you in our lives. Merry Christmas!

28 November 2025
Unprompted review
Rated 1 out of 5 stars

No response to submitted assignments to…

No response to submitted assignments to my 15 year old daughter so I email and find out they are in administration. No contact no warning. She now cannot take her GCSE as it has coursework. I can't get a charge back as she's been on the course for over 120 days. Totally screwed

25 November 2025
Unprompted review
Rated 1 out of 5 stars

If I could give them 0 stars

If I could give them 0 stars, I would. Entirely money oriented and don't care about the wellbeing of students or their teachers. Please don't buy a course from them. They're now also trading under the name of Barston College so please don't buy from them either. It's really awful that they're still trying to sell students courses when they have no money to support them through it.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely awful company

Absolutely awful company
Absolutely awful company. I was signed up by R.Neal, who offered what seemed like a great deal, but looking back, it feels like he already knew what was going to happen. They were more than happy to take my money and make promises, but once things went wrong, there was zero accountability. It’s hard not to feel completely misled. From my experience, this company cares far more about profit than people, and I’m not the only one who feels this way. Hopefully someone reads this and thinks twice before signing up or working with them or past employees . What they’re doing to families is unacceptable, and I truly hope they’re held responsible one day.

9 July 2025
Unprompted review
Rated 1 out of 5 stars

Oxbridge Ltd In Administration

Oxbridge Ltd trading as Oxbridge Home Learning – In Administration (“the Company”)

I would advise you that I was appointed Administrator of the above company jointly with Guy Hollander by the Directors, on 1 October 2025. We are both authorised to act as an Insolvency Practitioner by the Institute of Chartered Accountants in England and Wales.

I advise that, regrettably, the Company has ceased to trade and as a result your current course being conducted through the Company will not be completed.

What does this mean
All courses: Unfortunately, tutor support and marking have now come to an end.
Certificates/qualifications: Oxbridge will no longer be accredited, so it cannot award certificates.
System access: You will continue to have access to your online learning system and course materials until July 2026, but this will be for self-study only. This may allow you to complete your studies independently or transfer your work to another provider.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

This company is in administration

This company is in administration. They still seem to be inviting you to join courses and pay, but they have no way to support learners on courses, so the website should not be live. Please try to find another provider. If you have completed study with them you might be able to enter A levels or GCSEs as a private candidate locally.

14 November 2025
Unprompted review
Rated 1 out of 5 stars

Scam company

Scam company! Took my 18 year old sons £600 and now have no course and no refund 😡 trying to use names like barston college. Trying to get his money back through the bank. Please don't fall for this scam the company are in administration and taking people's money illegally!

30 October 2025
Unprompted review
Rated 1 out of 5 stars

Modules completed but unmarked

Has anyone been able to transfer to a different learning platform who have been willing to mark completed modules?
I have have completed the Advance Counselling Diploma but Oxbridge went into administration whilst my last three modules had been been submitted and they haven't been marked. Any ideas or expereince of who may be willing to take this on...without a massive cost implication? Thanks

10 November 2025
Unprompted review
Rated 1 out of 5 stars

This company is already in Administration

Do not purchase for any service !!

This company has been in administration since October, 2025 !
All old students have received this message but they still pretending provide services for new students.

All tutor support and grading services are suspended without any help and refund.
I have lost £2384 with no compensation.

10 November 2025
Unprompted review
Rated 2 out of 5 stars

Incompetent examiners

The course in itself was okay, despite the spelling mistakes. My tutor did not want to help me, I wanted to schedule weekly calls with her so I could stay on track and she could help me out with any questions, which I didn’t think was much to ask for but after the first call I realised how much she didn’t want to speak to me and after asking for help on multiple occasions I was just sent the question again which was obviously just copied and pasted (with all of the spelling mistakes). After I passed some units I sent it back in with more work on them as I strived for a higher mark and then after a ‘certified professional examiner’ marked my work as a pass the next one would mark it as a fail which is obviously incompetent and shows me they had no guidelines to go on like a usual course marking scheme, therefore one person could mark your work as a distinction and another could think it was a fail and it be the same piece of work or even more detailed. I tried to change my tutor after she wasn’t interested in actually tutoring me and I was told she was the ONLY tutor. I’m sorry but for paying over £1000 it was very disheartening to find out that the examiners weren’t marking to the same standard and my tutor wasn’t interested in her students or job.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

I am managing director for the College…

I am managing director for the College of Media and Publishing. I am sorry to see one of our competitors go into administration. If you have been studying a course with Oxbridge open learning - similar to any of the courses we run, then we'd like to help you with a HEAVILY discounted course.

6 November 2025
Unprompted review
Rated 1 out of 5 stars

This course is a scam!

This course is such a scam, i’ve sent an email about a getting a refund 3 times and still haven’t heard back a month later. This course might as well have been made by chatgpt :/

16 October 2025
Unprompted review
Rated 1 out of 5 stars

Oxbridge College Scam

Oxbridge College Scam
Oxbridge college is on administration and they are not giving any response to students after taking their money and not providing any certificate.They put people in stressful situation and when I am making phone calls to them they are not responding.They are not providing refunds as well.They are still selling their courses.

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Appalled

Quite upset, I intended to study A-Level chemistry for a year, and bought this course this august. Then the company went into administration. Out of my three A-Levels, I needed help with chemistry the most. I now had to spend more money on finding a way to get predicted grades for UCAS. Very sad and frustrating.

8 October 2025
Unprompted review

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