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PawChamp Reviews 15,918

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the staff's knowledge and attentiveness, with many highlighting the personalized tips and genuine interest in helping them and their pets. Consumers found the experts to be motivating, supportive, and readily available to answer questions in real-time. People also value the follow-up chats and the feeling that the trainers are invested in their dogs' well-being. Reviewers also underline the quick response time of the staff. However, some consumers have expressed concerns regarding the subscription model. Several reviewers reported difficulties in canceling their subscriptions and felt that the customer support was unhelpful in resolving these issues. Some people also felt that the lessons were not personalized and that the information provided was generic. The user experience seems to be ambiguous, with a low consensus among reviewers.

Based on these reviews

Rated 5 out of 5 stars

Ashlyn provided personal and professional tips specific to my loud mouthed, sometimes obedient, picky eater. She welcomed every question and had smart answers! Like she knew my Bentley personally.... See more

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Rated 5 out of 5 stars

I just started using PawChamp and chatted into a trainer for general where to start with two dogs questions. I thought I’d be chatting in to a chat bot but it was an actual person, Nate. He was super... See more

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Rated 5 out of 5 stars

Jenna listened to what I had to say about blues problems n myself which I hadn’t said much before (as probably tired and felt relaxed) n as signed up for help might as well get the help to suit us so... See more

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Rated 5 out of 5 stars

I’m still working Zoey everyday , with leash walking and play fetch ball in a quiet environment. Still does quite well without any triggers but as soon as someone would walk into our training area she... See more

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Rated 5 out of 5 stars

Both Ferrari & I enjoyed the treats experience! I couldn’t think of what to use, then I knew! My wonderful husband actor director & famed panto Dame Chris Harris died suddenly 12 years ago, (how very... See more

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Rated 3 out of 5 stars

Lily was great, but she was clearly using some kind of AI in the beginning of our conversation as her grammar, spelling, and writing voice drastically changed once I inquired if I was speaking with a... See more

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Rated 5 out of 5 stars

Olivia knew right away what help I needed. She assured me that what I was doing to work on our puppy's particular issue was correct, offered more tips and suggestions and made sure that I understood e... See more

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Rated 5 out of 5 stars

Lisa was quick to respond with some really useful tips & reassurance about building food motivation. She helped me to understand that cracking this was key to the training progressing. Great to have s... See more

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Rated 5 out of 5 stars

Precise information, step-by-step instructions really makes a difference. Other apps assume you know what you’re doing. Like I didn’t know you were supposed to take them out to potty on a leash thanks... See more

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Rated 5 out of 5 stars

I initially contacted the chat because of billing issues even though I really needed help with my dog’s issues since getting injured. She was awesome in helping with the billing and providing a starti... See more

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Rated 5 out of 5 stars

Detailed, expressive, and truly admirable in the sense that your relationship with you and your pups matter to them. The expert that worked with me (Robert) was extremely knowledgeable. He made me fee... See more

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Rated 2 out of 5 stars

Poor experience. Signed up for initial period. Lessons were short and not particularly engaging or relevant eg they ask for the birthdate of your puppy and then proceed to give you lessons about let... See more

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Rated 5 out of 5 stars

She has been incredibly attentive throughout the entire process. Not only does she acknowledge and praise the work we’ve already done with the pups, but she also offers calm, thoughtful, and guided a... See more

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Rated 3 out of 5 stars

So far the only thing I Wood point out, is that on the mental activities, I would have like to seen more examples of how to work with my dog in different mental capacities. Physically my dog is strong... See more

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Rated 1 out of 5 stars

I signed up for a £15.19 trial. After 30 days, a £38.95 subscription charge was taken. I was not aware that I had agreed to a recurring monthly subscription and only discovered this once the charge... See more

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Rated 1 out of 5 stars

They will offer you a cheap service, then subscribe you automatically to an ongoing service. If they offered something good, the ongoing service may be worth it, but they dont: just search for posi... See more

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Rated 5 out of 5 stars

I’m glad that I have reached out to the experts. I was at my frazzled wits end. I have a 70 lbs Shepherd/American bully mix, 2 years old, who displays painful cobbing on me, jumps on me and visitors t... See more

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Rated 2 out of 5 stars

They bate you into taking their questionnaire to receive a personalized dog training plan. It keeps going on and on saying “ just one more question…” then hitting you with more questions. Then t... See more

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Rated 5 out of 5 stars

It's all work in progress and time will tell. However, the massage therapy which I only started today from last night's advice has absolutely blew me away. In just hours our new dog Fraya has gone fro... See more

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Rated 5 out of 5 stars

John was amazing! Obviously, he went back and read through my correspondence with Kate to get the full picture, and followed through with information and encouragement! So far I think your team is... See more

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Rated 4 out of 5 stars

The personalized plan helped me to understand what training methods will be helpful in helping my dog with her anxious behavior. The trainer provided a clear and easy to understand path for us to foll... See more

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Rated 1 out of 5 stars

Not personalised at all, terms were not clear. Their "personalised" training contained mostly things that my dog could already do. And their one off training package signed you up for a monthly su... See more

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Rated 2 out of 5 stars

Thought I purchased a training program. Turned out to be an unauthorized subscription! They are evidently based in Cyprus and you’ll never get your money back! BUYER BEWARE!!! Update…. A rep fo... See more

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Rated 5 out of 5 stars

I really appreciate the help and wisdom provided so quickly. I can be vulnerable and not feel judged by anyone with my ignorance in dog training. The advise given is sound and simple. Thanks so much f... See more

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Rated 5 out of 5 stars

After not understanding a simple word about training my dog via the app, I contacted one of the available trainers online through the app. Lisa, one of the trainers advices me how to train, and answ... See more

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Rated 5 out of 5 stars

Hazel made me feel very confident with bonding with my 7 month old Havanese. Once I explained what had happened in our lives in the past few months, she explained to me what is going on with my little... See more

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Rated 5 out of 5 stars

Teresa was great and asked about background before sharing tips. I learned something new about my newly adopted dog (Sam) after talking to her. Hopefully her tips will work and help Sam overcome separ... See more

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Rated 5 out of 5 stars

I had a good experience chatting with Taylor and he was able to give me some good insight to my dog Mandy and he was able to give me some good suggestions on starting on a quest to improve her behavio... See more

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Rated 1 out of 5 stars

Signed up via apple subscriptions. Before my subscription was about to be charged again, I checked my apple subscriptions (as told by their website) and Pawchamp was not appearing. Next couple... See more

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Rated 5 out of 5 stars

Trainer gave me great advice and training exercises to help my pups success. We are gonna try these exercises and see if we can correct the issue and check back in with trainer for more help if needed... See more

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Rated 5 out of 5 stars

Jenna inquired about Goldie’s behavior, asked probing questions to clarify and then did a great job coming up with some workable training approaches. Great to have access to someone who has this exper... See more

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Rated 1 out of 5 stars

BEWARE: This company is a scam. This is an AI generated system built to collect your money, and keep collecting you money, without providing the proffered information. They have designed th... See more

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Rated 1 out of 5 stars

Buyer Beware that you are subscribing even though it is not immediately obvious. They don't send renewal email reminders either so the next charge will just appear on your statement. I wonder how... See more

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Rated 1 out of 5 stars

Ive been charged 100€ already - can’t cancel subscription, customer service is just lying. I used the app for like 4 minutes - realised it doesn’t work for me and there is no way to cancel subscriptio... See more

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Rated 5 out of 5 stars

Sarah read my information and took time to respond to each concern. I already tried one suggestion while we were chatting and it worked. I feel all the information Sarah gave me is something I can d... See more

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Rated 5 out of 5 stars

It is so helpful to be able to talk to someone who asks exactly what’s happening to create a plan for that specific action. April was great and I’m going to give her plan a go, I also liked that she... See more

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Rated 5 out of 5 stars

Jenna explored what I was doing already and then went through a number of options to assist in teaching the Stay command to my dog Pebbles who thinks it’s a big game when I put my hand up and say stay... See more

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Rated 1 out of 5 stars

PawChamp scam alert! Don’t buy into their training program. Was never meant to be purchased. Followed all the parameters they requested to be refunded and then they turned around and refused to issu... See more

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Rated 5 out of 5 stars

My expert was really motivating to start and made me feel tgat we have made great progress so far. This reassured me that we are doing great despite some issues. She asked specific questions to tail... See more

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Rated 1 out of 5 stars

So far I’m extremely unhappy. I signed up for a discounted course, which was supposed to be $15 and change. When I submitted my payment three charges came through, for 15.19, 9.99, and 19.99. This is... See more

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Rated 5 out of 5 stars

Lisa listened to the multitude of issues with the primary pet I reached out to discuss and asked questions to help diagnose the problems we were facing. She identified the likely causes and provided i... See more

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Rated 5 out of 5 stars

Grace was so careful resolving all my questions. I'm so grateful with her because she told me important tips about my doubts. I'm very satisfied with her recommendations. Thanks a lot!

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Rated 5 out of 5 stars

First of all, I signed up for trial 28 day challenge and when I opened the app I couldn't believe ALL the information that can be found. It included several different courses you can go thru and compl... See more

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Rated 5 out of 5 stars

Well I've been doing the 28 day challenge and had some questions regarding Loki my dog with his anxiety/aggression towards people he dont know. So I used your chat line to chat with Hazel one of the p... See more

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Rated 5 out of 5 stars

Jenna was very interested and asked great questions regarding our rescue growling at my husband when he got into bed. Jenna is very knowledgeable and gave us some great advice and training tips. I wil... See more

Company replied


Company details

  1. Dog Trainer

About PawChamp

Written by the company

Welcome to Paw Champ, where your dog's journey to obedience and happiness begins! 🐾

Our comprehensive online dog training platform offers expertly crafted courses, engaging lessons, and personalized plans for every pup. From basic obedience to advanced tricks, we empower dog owners to foster a strong bond with their furry companions.

Unleash the champion in your pawed friend – join Paw-Champ today!

Expert-Designed Training Programs: Developed by experienced dog trainers and behaviorists, our programs cover everything from basic commands to advanced behavior correction.
Personalized Learning Plans: Tailor your dog’s training program based on their age, breed, temperament, and your specific goals.
Comprehensive Dog Care Education: Access resources on puppy care, health tips, senior dog care, shelter dog rehabilitation, and more.
Positive Reinforcement Approach: We focus on humane, science-backed methods that help dogs learn in a fun, encouraging environment.
24/7 On-Demand Access: Train anytime, anywhere, at your own pace, with access to a wide library of videos, guides, and interactive lessons.
Behavioral Correction Support: Get help with common behavioral issues like barking, jumping, chewing, and more, with step-by-step guidance.

🐕 In case of any questions feel free to contact our customer care team at [email protected]

🌐 To visit our contact page CLICK HERE

Start Training Your Dog with PawChamp

Written by the company

7 days are enough to see if our plan meets your needs
At PawChamp, we’re dedicated to helping pet parents around the world build stronger bonds with their dogs through effective training, behavior guidance, and comprehensive dog care education. Whether you're raising a new puppy or addressing behavioral issues with your older dog, our platform offers tailored learning programs designed to fit the unique needs of you and your furry friend.

A 24/7 dog trainer in your pocket!

Learn and train your dog whenever it works best for you!

Learn and train your dog whenever it works best for you!
You can access the platform anytime from your mobile device or personal computer.

Contact info

Promotion box for PawChamp

Welcome to the Personalized Dog Training

Take a quiz to get a personalized obedience training plan for your dog

4.3

Excellent

TrustScore 4.5 out of 5

16K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that you found our response quick and helpful! Providing timely and effective support is one of our top priorities, so it's wonderful to know that we met your expectations. Our team is always committed to ensuring you and your furry friend have the best possible experience with PawChamp.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Prompt replies

Prompt replies, Understanding and good advice and offer of follow up

13 February 2026
Unprompted review
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that you've experienced prompt replies, understanding, and good advice from our team! Providing timely, empathetic support and valuable guidance is at the heart of what we do, so it's wonderful to know that we've been able to assist you effectively. We're also glad that our follow-up approach has been helpful – ensuring you feel supported throughout your journey with us is really important to our team.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Paul was very helpful and polite

Paul was very helpful and polite. Hope to get him again .

13 February 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so pleased to hear that Paul provided you with such helpful and polite service! Our team members take great pride in delivering exceptional support, and it's wonderful to know that Paul made such a positive impression. We'll be sure to share your kind words with him - feedback like yours truly motivates our team to continue providing the best possible experience for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Information provided is helping me…

Information provided is helping me understand what type of dog I have and looking forward to learning more.

12 February 2026
PawChamp logo

Reply from PawChamp

Dear Esperanza,

Thank you for your review!

We're thrilled to hear that the information we provide is helping you better understand your dog's unique characteristics! It's wonderful that you're finding value in our content and we're excited that you're looking forward to learning more. Our comprehensive resources are designed to help every dog parent develop a deeper understanding of their furry friend, and it sounds like you're already experiencing the benefits of this personalized approach.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

He gave great advice

He gave great advice. I just need to do it now. Very clearly laid out and it made alot of sense. He asked grt questions and diagnosed pretty spot on. Im going to try his advice

12 February 2026
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Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that our expert provided such valuable advice and that the guidance was clearly laid out and made perfect sense to you! It's wonderful that the expert asked the right questions to accurately diagnose the situation. We're confident that following the advice will lead to great results for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

He listened to everything that was…

He listened to everything that was going on and gave a solid step by step advice. Going to try it out and hoping it works

12 February 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so pleased to hear that our expert took the time to listen carefully to your situation and provided you with clear, step-by-step guidance! This personalized approach is at the heart of what we do at PawChamp - ensuring every dog and owner gets the specific support they need. We're confident that following the advice will bring positive results for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

I enjoyed the recommendations

I enjoyed the recommendations. Looking forward to implementing

12 February 2026
PawChamp logo

Reply from PawChamp

Dear Jewel,

Thank you for your review!

We're so glad to hear that you enjoyed the recommendations! It's wonderful to know that you're looking forward to implementing them - that enthusiasm is exactly what leads to great results. Our experts have carefully crafted these recommendations to provide you and your furry friend with the best possible training experience, and we're excited to be part of your journey.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Clear roadmap.

12 February 2026
PawChamp logo

Reply from PawChamp

Dear David,

Thank you for your review!

We're thrilled to hear that you found our program's roadmap clear and easy to follow! Having a well-structured path makes all the difference in successful training, and we're so glad that our step-by-step approach is helping you navigate the journey with confidence. It's wonderful to know that you can focus on the training itself rather than wondering what comes next.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

He really made me feel like the problem…

He really made me feel like the problem with Buddy can be corrected, He gave me instruction on what to start out doing, Was very polite and helpful,

12 February 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're so glad to hear that our expert was able to help you feel confident about working with Buddy's challenges. It's fantastic that you received clear, actionable instructions and experienced such polite and helpful service - this is exactly the kind of supportive guidance we strive to provide every pet parent. Your positive experience truly motivates our team to continue delivering the best possible support for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Emma

Emma, thank you for being so quick and efficient in your response to my issue.

12 February 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're absolutely thrilled to hear about your positive experience with Emma! Quick and efficient support is something we strive for, and it's fantastic to know that Emma was able to resolve your issue promptly. We'll make sure to share your kind words with her - feedback like yours truly motivates our team to continue providing exceptional service.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 4 out of 5 stars

Return upon call

Return upon call

12 February 2026
PawChamp logo

Reply from PawChamp

Dear Waldon,

Thank you for your review!

We truly appreciate you taking the time to leave us a positive review! Your support means the world to us and motivates our team to continue providing the best possible experience for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

We had a situation that was concerning

We had a situation that was concerning, hence my call to PawChamp. Our consultant, Olivia, was very helpful and gave us confidence moving forward to rectify the problem. Thanks so much.

12 February 2026
PawChamp logo

Reply from PawChamp

Dear Arthur,

Thank you for your review!

We're so glad to hear that Olivia was able to help you work through the concerning situation and provide you with the confidence you needed to move forward. Having a knowledgeable consultant who can offer personalized guidance during challenging moments is exactly what we strive for at PawChamp. It's wonderful to know that our support made such a positive difference for you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Leash training advice

Paul was helpful in gathering info, explaining root behavior, and ways of reinforcing training.

12 February 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that Paul was so helpful with your leash training needs! It's wonderful that he took the time to gather information about your situation, explain the root behavior, and provide you with effective ways to reinforce the training. Our experts are passionate about helping you and your furry friend succeed, and it's great to know that Paul's personalized approach made such a positive difference for you.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Good but pricey

Good but pricey

12 February 2026
PawChamp logo

Reply from PawChamp

Dear Julia,

Thank you for your review!

We're so glad to hear that you find our service good! We understand that pricing is an important consideration, and we truly appreciate your honest feedback. We work hard to provide high-quality training programs and expert support that deliver real value for you and your furry friend, and it's wonderful to know that the quality is coming through in your experience.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Good feedback

It was helpful

12 February 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're so glad to hear that you found our service helpful! It's wonderful to know that we're making a positive difference in your training journey. Our goal is always to provide valuable resources and support that truly benefit you and your furry friend.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Can’t wait to try it

Olivia gave me a great suggestion for getting my dog Stella to stop her territorial barking. Looking forward to trying it!

12 February 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your wonderful review!

We're so glad that Olivia was able to provide you with a great suggestion for helping Stella with her territorial barking! It's fantastic to hear your enthusiasm about trying the new approach. Our experts love working with pet parents to find personalized solutions that work for each unique furry family member, and we're confident you'll see great results with Stella.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Great advice and quick response

Great advice and quick response, very helpful

12 February 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that you found our advice helpful and appreciated our quick response time! Providing timely, valuable guidance is at the heart of what we do, and it's wonderful to know that our team was able to support you effectively. Your positive feedback motivates us to continue delivering the high-quality service that you and your furry friend deserve.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Anna gave excellent actionable advice

Anna gave excellent actionable advice

12 February 2026
PawChamp logo

Reply from PawChamp

Dear Dana,

Thank you for your review!

We're thrilled to hear that Anna provided you with excellent actionable advice! Our experts take great pride in offering practical, personalized guidance that makes a real difference in your training journey. It's wonderful to know that Anna's expertise is helping you and your furry friend succeed.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

Rated 5 out of 5 stars

Great experience!

Luna had a been very helpful

12 February 2026
PawChamp logo

Reply from PawChamp

Dear Customer,

Thank you for your review!

We're thrilled to hear that Luna has been very helpful to you! Having supportive and knowledgeable experts like Luna is at the heart of what makes PawChamp special, and it's wonderful to know that her guidance is making a positive difference in your training journey.

If you have any questions - please do not hesitate to let us know for further assistance!

Best regards,
PawChamp Team 🐾

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