Pawlove Reviews 360

Update: it finally arrived yesterday. Having read other reviews, I wasn't expecting much quality -wise. To be completely fair, I've changed my review from one to three stars; it has survived the... See more

3 ducks were ordered on 24 november. Message saying there was a delay and free gift being sent. One duck eventually mid january. Two ducks no where to be seen. Contacted pawlove numerous times by... See more

It took my Cocker literally 5 minutes to tear into the fabric, and he is now happily disemboweling said duck of all it's kapok. Complete waste of money. Would love to be able to comment on the calmin... See more

Ordered beginning of December still waiting. Won’t confirm order, although bank have confirmed payment received. Apparently don’t know the carrier details when requested stated can’t replace or ref... See more

Abysmal!!!! Ordered in early December and still not received products in February! Customer service is now non existent having initially replied to my enquiries, suggesting I wait 60 days. I’v... See more

Firstly this company is not UK based but German, therefore if you receive an item that's not as expected you have to pay return postage to Dusseldorf! Received items for my dog (weimaraner) after d... See more

Ordered on 10th dec ready for Xmas arrived on 12th jan. Restored in seconds with our dog having the plastic squeaker wrapped in a stuffing filled plastic bag caught on his teeth which if we hadn’t bee... See more

Ordered at beginning of December.One e mail saying next delivery cost on them.Nothing since then.Have e mailed for updates and requested refund but no response.Wasted money spent on another sham of... See more

Ordered duck, have puppy who really chews toys- they dont last long. Received duck having read strong and calming. It lasted less than 2 hours before stuffing coming out! Opposite of calming effe... See more

Total scam company from China!! Misleading advertising implying UK based. More importantly the goods do not arrive and emails remain unanswered. Attempting to obtain refund as paid through Klarna!... See more

Ordered in December, in time for Xmas, but delayed order. No useful updates. Eventually the product arrived (3.1.26) & it's nothing special. A cheaply made dog soft toy you can buy at the supermarket... See more

Would give no stars if I could !! Steer clear from them. Ordered two ducks in November for Xmas presents . Parcel of paper goods was delivered probably the Mystery Gift and not including the ducks .... See more

No product received, scam? No confirmation of order, just money taken from credit card. Only able to contact through FB messenger where I got promises of delivery but no order paperwork or tracking li... See more

If I could give a zero rating I would. Caveat Emptor - marketed as "indestructible" & "safe" these toys disintegrate within minutes even with gentle tugging by a mild mannered dog. We had to remov... See more

If I could I wouldn't even give a star. Firstly I made an order on 11th December 2025 with the only notification being added since ordering placed was on the 12th to state order being processed. Had... See more

Awful, took a month to arrive so missed Christmas, told me happy to return within 5 days of Delivery just contact them for detail how to, emailed every day for a week, no response and no online addres... See more

Ordered the product as part of the Black Friday promotion. Didn't arrive until December. The 'squeak' didn't work, so I wrote to ask for advice (i.e will you replace or refund). No response. Foll... See more

DO NOT BUY!!!!! Absolute rubbish! Overpriced tatt that arrives weeks late, is nothing like the photos & any dig will have destroyed in a matter of minutes! Squeaker in a plastic bag inside the toy! Co... See more

Ordered before Christmas and still haven’t received order, sent 3 emails to customer service and just got standard emails back do I believe this site is a SCAM PawLove... See more

Ordered 2 toys for Christmas 8th Dec, arrived 7th Jan. Requested return address as no longer wanted as so late, still not had a reply from pawlove even after multiple messages. Would not recommend d... See more

Absolutely 100% a scam. Ordered a calming duck based off reviews which claimed it to be indestructible. When it eventually arrived, it was anything but. Cheap Chinese made mass produced rubbish. I... See more

Pawlove calming duck which it says on the website is made of bite-resistant and durable material yet within days my dog had ripped a hole in the beak, head and wing. Not sure what's in the stuffing or... See more

Duck took 3 weeks to arrive from China and 1 hour to destroy. Complained and was told another had been posted….. didnt arrive! Asked for refund under money back guarantee….. no reply! Dont trust this... See more

Within 10 minutes our daughters dog had ripped open the yellow duck pacifier. Their website has dozens of 5 star reviews. Trustpilot has a negative score of 1.1!!! I know who I believe. I would urge... See more

Ordered the indestructible calming duck for our border collie, gave him it and five minutes later the wing had fallen off, stuffing all over the floor and we managed to retrieve the squeaker from his... See more

Eventually received the ducks. The ad claims that these are chew proof and virtually indestructible… ours lasted 2 minutes! They are the thinnest material and very poorly stitched so I wasn’t expecti... See more

Would give this so called firm 0 star if available, ordered 7th December and nothing has arrived. Emailed firm and they advised it’s in the hands of courier and out of their control. Requested refund... See more

If I could give no stars I would. Ordered the calming duck 8th of December still not delivered, I’ve sent many emails asking for updates on the order, still waiting for a reply. Absolutely outrageou... See more

Why didn't I check the reviews on Trustpilot first? Placed my order early December. Website implies that company is in UK. Surprised to see the payment on my bank account shows Dusseldorf but still... See more

Would be the same as all the other reviews…so be aware. No tracking info and/story changes each time. Shipped in December (apparently) with one carrier, no update since then and now it’s got a... See more

Do not waste £19 on this piece of dangerous rubbish !!!!Does not fit the description and my Afghan Hound ripped it apart in 5 minutes ,revealing cheap stuffing and the squeaker wrapped in a plastic ba... See more

Same as everyone else ordered at start of December, emailed to say there was a delay. No response to emails requesting to cancel order. Reported to my bank. Do not buy from adverts on Facebook. Al... See more

The 2 ducks I received were both destroyed by my dogs within 5 minutes. Pawlove have refused a refund as I ordered the ducks in November but they weren't actually used until Christmas day. After sendi... See more

Ordered a calming duck for our Cockapoo , it was ripped apart in 10 minutes and was dismayed to see a plastic bag and rubber band in her mouth from the duck, dread to think what would have happened... See more

Please do not waste your money on this company. They advertise fast delivery…… no over 3 weeks wait for delivery from China! They advertise durable again no …… within 2 hours my Labrador has successf... See more

Like many others i ordered 2 suposidly indestructible dog toys. Email received with rubbish excuse as to why the delivery was delayed. I have left several emails on their so called customer servi... See more

Although it’s a UK web address their products are coming from China. Our 2 ‘indestructible, calming ducks’ arrived within 2 weeks, however our 2 terriers managed to rip and get inside to the stuffing... See more

Ordered 2 calming ducks for my dogs along with 3 other toys on 5th December, was told I was eligible for 2 mystery gifts worth £35, these turned out to be an ebook on how to look after your dog, total... See more

Ordered two calming ducks. They arrived and were destroyed within an instant - they are not indestructable. I wrote a review to their website which was not posted by them - they continue to post 5 s... See more

What a total waste of money!! Waited weeks to arrive finally did. Max broke the world record and destroyed the supposedly indestructible toy in 10 seconds flat. Floor covered in plastic bags and stuff... See more

Waited 3 weeks for calming duck which was supposed to be tough, my small dog had it 5 mins before all the stitching came undone and the bit that supposedly quacks is cheap and danger for dogs. They sh... See more

Calming duck ordered over 3 weeks ago has not arrived. No response from seller so initiated dispute with my bank who refunded temporarily while they contact co bank to claim back the cash. Thought the... See more

They advertised everywere and people buy but they can not deliver the items.. Still waiting for our item - issue with the company they use to ferry the products. Multiple issue when you... See more