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Rated 1 out of 5 stars

acts and feels like a scam company! 2 orders cancelled but no refund ! Other companies have an auto refund policy when orders cancelled but this company keeps the money and refers you to sameone c... See more

Company replied

Rated 5 out of 5 stars

I've been using PCBWay service since 1.5 years and facing no issues from quality to delivery. Their user friendliness website UI makes you do your job easily and quickly like find your desired service... See more

Rated 5 out of 5 stars

PCBWay is an excellent go-to for my PCB and 3D printing needs. They really love their community - their Shared Projects page easily allows me to make my projects available for others to make themselve... See more

Rated 5 out of 5 stars

Incredibly fast shipping even with the standard option, it took around 2 weeks from uploaded gerbers to boards on my doorstep. Quality was great, crisp silk screen with no smudging, no functional e... See more

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Company details

  1. Electronic parts supplier

Information provided by various external sources

With more than a decade in the field of PCB prototype and fabrication, PCBWay has been committed to meeting the needs of our customers from different industries in terms of quality, delivery, cost-effectiveness and any other demanding requests. As one of the most experienced PCB manufacturers in China, we pride ourselves to be your best business partners as well as good friends in the every aspect of your PCB needs.


Contact info

3.5

Average

TrustScore 3.5 out of 5

221 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Top Notch PCB Supplier

We have been using PCBWAY now for over 4 years and have ordered over 60 bare board and board assemblies of various sizes and quantity.
The delivery time for boards to the UK is generally quicker than using UK based manufacturers and the quality is always top notch. The communication from PCBWAY is also superb with all stages of production clearly flagged.
I would 100% recommend this company to anyone else.

19 July 2024
Unprompted review
Rated 1 out of 5 stars

Took more than a month plus 15days still showing…

Took more than a month still showing clearance in Progress Else delivery time was 12 days Scammers ?

Shipping Company: Global Direct Shipping
Tracking Number: YT2417921272200870
Estimated Delivery Time: 11-13 days
You already took 1month and 15days I dont want your service not recommend to someone

11 July 2024
Unprompted review
PCBWay logo

Reply from PCBWay

Hello Amazon Grow,
We sincerely apologize for the inconvenience you've experienced with your order.
It appears that your package is currently delayed in customs clearance, which can sometimes take longer than expected due to various factors beyond our control. We would like to assist you further in tracking your order and ensuring it reaches you soon. Could you please provide us with your order number and any additional details at [email protected]?

Best Regards
PCBWay Support Team

Rated 5 out of 5 stars

More than excellent service, very quick delivery to The Netherlands

I'm from the Netherlands and I very much recommend ordering your PCB's here. This was the first time I designed a PCB and after some Googling I decided to place my order at PCBWay. Because of the low price, I didn't really expect good service. I was wrong, the service was excellent! They contacted me to point out some mistakes in my design (paths leading to side of the PCB, making the PCB prone to corrosion and other problems) and asked if they should proceed anyway, or wait for a new design. I rectified my mistakes and sent a new design. They then very quickly made the PCB's and sent them through airmail!. So the process of placing my order, rectifying my mistakes and receiving the PCB's took only 5 days, of which two were in the weekend. The PCB's were packaged very well in bubblefoam, in foam, in a small box, in a bag. If I had ordered these in the Netherlands, it would have cost me three times as much and I doubt they would have pointed out my mistake. I even think it would have taken longer to receive the items. I'm very grateful for the more than excellent service that was provided!

8 July 2024
Unprompted review
Rated 5 out of 5 stars

Such high quality!

They actually reviewed and sourced the parts. And the finished product was higher quality than what i got from other manufacturers.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Very good quality

AS hobby maker i have choose PCBWay, its fast fabrication for my PCBs with great quality. They are making really great quality products. I recommend this service for everyone.

2 July 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely phenomenal

Absolutely phenomenal to both use and work with. Everything was spot on, just as ordered. PCBWay was very nice and willing to help over email. Overall I could not recommend PCBWay more, honestly phenomenal boards, and phenomenal service. If you're looking to have some PCBs made you're in the right place.

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Easy

Easy, high quality and straightforward service, my go to PCB manufacturing and assembly service, extemely attentive engineering team too, communication is very friendly and professional.

11 April 2024
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company. PCB was non-functional. No replacements are refunds, just ship me a bad product and never get help again.

Scam

23 January 2024
Unprompted review
PCBWay logo

Reply from PCBWay

Dear John,
We're sorry to hear about your experience.
Ensuring the quality of our products and providing excellent customer service are our top priorities. We would like to investigate this matter further to understand what went wrong with your order. Please reach out to our customer support team ([email protected]) with your order details so we can address this issue promptly and find a suitable solution for you. We value your feedback and apologize for any inconvenience this may have caused.

Best Regards
PCBWay Support Team

Rated 5 out of 5 stars

Cost effective and Easy

Been using PCBWay for making prototype PCBs for a while now, as a hobbyist it has been very easy and cheap to get PCBs manufactured and assembled.

1 May 2024
Unprompted review
Rated 5 out of 5 stars

As hobby electronic maker

As hobby electronic maker for my PCB i use always PCBWay, its cheap fast and they made high quality PCBs. I like it that you an customise all what you need for your project before send for fabrication. I recommend to other to use it.

12 April 2024
Unprompted review
Rated 5 out of 5 stars

They offer the greatest pcb service I…

They offer the greatest pcb service I know of. Their service is butter smooth from uploading my files to receiving the products. If they encounter a design concern, they waste no time in contacting you to verify the solution.

2 April 2024
Unprompted review
Rated 5 out of 5 stars

Being able to trust that all of my needs were met

Being able to trust that all of my files would be used to their fullest extent without any major modifications being needed on my side, in order to have a PCB manufactured and delivered n schedule and with an amazing quality control process is just what I want in a manufacturing service. Their customer support was amazing all throughout the process up to and including delivery!

25 March 2024
Unprompted review
Rated 2 out of 5 stars

metal 3d printing came out very poor

I recently used their metal 3D printing service and was disappointed with the outcome. The prints exhibited excessive overhanging and were generally unsatisfactory, deviating significantly from what I expected. When I sought accountability, I encountered resistance; it felt as though they had an excuse for everything, deflecting any responsibility for the issues.

Although I found their other services to be acceptable, my experience with the metal 3D printing and customer service was frustrating. Communication with June, one of their representatives, was particularly challenging. Every concern I raised about the print quality was met with a dismissive and brief response, asserting that everything was fine. It felt like hitting a brick wall, leading me to reluctantly accept the subpar quality.

Given this experience, I see no value in reaching out to them again. The interaction left me with the impression that any complaints would be dismissed or attributed to supposed issues with my STL files. Despite this, thank you for the effort.

15 February 2024
Unprompted review
PCBWay logo

Reply from PCBWay

Dear Janis
We are genuinely sorry to hear that the quality did not meet your expectations and that you were left dissatisfied with the outcome of your project.
We are always responsible for what we produced. To better understand the specifics of your project and the issues encountered, we would greatly appreciate the opportunity to connect directly with you to thoroughly investigate the matter, provide a suitable resolution, and implement measures to prevent such occurrences in the future.
Could you please contact us with details of the defective products at [email protected] at your earliest convenience? We are eager to make this right and ensure your satisfaction with our services.

Best Regards
PCBWay Support Team

Rated 1 out of 5 stars

3 out of 5 PCBs were poorly…

1st Order: Boards only, smudged screen print but functional.
2nd order - all PCBs were unusable and we were asked a series of strange questions like: which way round should a simple SPDT switch go. (Any way would work!)
3rd Order: 3 out of 5 PCBs were poorly manufactured - LEDs not working, buzzer on a board not working.
4th Attempt at an order: They are an organisation that is borderline racist - they refused to manufacture a second PCB because the screen print had a flag on it. They claimed customs would not allow flags on products - take a look at the customs website and aliexpress and this is clearly not the case: PCBWAY had an issue with the country where I am based.

1 January 2024
Unprompted review
PCBWay logo

Reply from PCBWay

Dear James,
Thank you for taking the time to share your experience with our services. We deeply regret to hear that your orders did not meet your expectations.
Could you please kindly drop a message to our after-sales team ( [email protected] ) with the details of the defective boards? It would help us to figure out the reasons of the issues, and we are eager to offer you a resolution to the issues you've faced, including a review of your orders by our quality assurance team and, where applicable, a reprint of your PCBs at no extra cost or a refund.
As for the concerns raised about the refusal to manufacture a PCB with a flag on the screen print, we want to clarify that our policies are designed to comply with international trade laws and regulations, which can sometimes be interpreted conservatively to avoid customs issues. However, we recognize that our response may have been overly cautious and not as accommodating as it should have been. We are committed to reviewing our policies to better serve our diverse customer base while still adhering to legal requirements.

Best Regards
PCBWay Support Team

Rated 5 out of 5 stars

Very Supportive of Retro Maker Community

PCBWay is sponsoring the ongoing development of modules that are being added to the TEC-1G ecosystem. I'm impressed how proactive they are in finding projects like this one and encourage and foster such development. Thank you, PCBWay!

3 January 2024
Unprompted review
Rated 5 out of 5 stars

PCBPit's services for a PCB prototype manufacturing project

I recently availed PCBPit's services for a PCB prototype manufacturing project. I must say, their experts handled my intricate design with great precision. Quality checks at each stage reassured me of their attention to detail, and the final product delivered was reliable and high performing. The turnover time was faster than promised, making their service a cut above the rest. Their professionalism, easily approachable team, and RoHS compliant boards earned my trust. PCBPit has become my go-to for all future PCB needs! Highly recommend their services for anybody needing swift, reliable and high-quality PCB manufacture.

22 December 2023
Unprompted review

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