As a senior volunteer helping a senior with a software purchase we were confused with the installation process. Finally chatted with Garry and he was trying so hard to help us. Sending a screenshot wa... See more
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Company details
Written by the company
Friendly and helpful customer support advisors. pcsalesonline guarantee to support customers through the software installation and activation process.
Contact info
24 A Trolley Square 1189, 19806, Wilmington, United States
- +1 888-505-4255
- [email protected]
- pcsalesonline.com
Hasn’t replied to negative reviews
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Support for the win
Prices are great - and I have purchased a lot of software here - but support for the win. I have used this site quite a few times and never needed support until today. Being deaf the chat feature was FAST and helpful. But what was extra great was they offered to complete my call to Microsoft and did so in minutes. Five stars Garry.
Customer service was responsive and…
Customer service was responsive and quick. My issue was resolved relatively easily and they kept with it until it was solved.
Chat help for install was the secret!
As a senior volunteer helping a senior with a software purchase we were confused with the installation process. Finally chatted with Garry and he was trying so hard to help us. Sending a screenshot was not working, the telephone support was a bust but got Garry back and he was able to activate it on his end. Everything is finally working, just because of the support help. Highly recommend getting MS software from this place.
Microsoft Office Home & Student 2021
I was a little skeptical at first as I have never bought something like this online...but it works as described. Had a minor hiccup with activation but within minutes had it resolved via the virtual chat. Great support and product as I got the Office Home & Student 2021
STAFF WAS RESPONSIVE.
STAFF WAS RESPONSIVE AND SOLVED MY LICENSING ISSUES. THANK YOU!
Kathleen is a Star
Kathleen is a Star!
The live agent chat is what did it for me. I was completely lost and she took almost an hour helping me get this activated on my computer. Really great!
After purchase help…100% GREAT
After the purchase and installation of my software, I ran into a problem with the activation. They responded very quickly to my request and resolved the issue fast!
Great experience getting Office2021
They had great prices for the Office 2021 Professional version I needed for my new PC. During the product key registration, I had a note from Microsoft that I had to call to activate. I was able to take the codes that MS gave me and using the 'chat' feature on PSSales Online, they were able to get it authorized and then I could use the product successfully.
We have used this site/service several times before and have always had a good experience.
Good online tech support for my Office product
I purchased Office 2019 Home & Student in December. Upon downloading it and entering the product key, it worked great for about 6 weeks. Then it abruptly locked. I emailed PC Sales Online, and they were able to help me get it going again. They were good about answering my emails promptly and sending me screenshots so I'd know what to do.
When you have an issue
When you have an issue, they are quick to get it fixed. Great customer service.
Service is good! When I ran into an issue with my order
When I ran into an issue with my order, customer service reached back out to me the next business day, performed the fix on my behalf (I did try and resolve with their instructions on my own but was unsuccessful), and got my product working. I couldn't ask for better service after 1 inquiry.
Excellent customer service
bought office software at a great price…
bought office software at a great price from them but I had to reset my computer and start with a fresh windows install and microsoft doesn't provide the download or support to the software anymore grrr. the support chat at pc sales online was able to assist me so quickly and seemlessly, I have it working again. These guys are the best place for software and 110% legit!
Excellent support as always with these…
Excellent support as always with these people, They take the time to fix any problems we have with very fast response time
Was skeptical but paid and got the code…
Was skeptical but paid and got the code right away. Had a quick activation hiccup, but support fixed it in minutes. 10/10, definitely suggest!
5 star help! Made it so easy for me
The tech made it so easy to fix my problem. He was helpful and professional. great after service support. Thank you Garry
I love the great prices
I love the great prices. The software works great but was a little difficult to register due to some confusion in the registering process. Maybe some clarification would help. But the customer service was excellent. Thanks
Could Not Activate Windows Properly!
Queenie, Was the Tech Support person that assisted me in correcting my problems that I was having. She was patient and knew the reasons of why I could not get my Windows 10 PRO working properly. She is truly Wonderful! I Thank her very much! PC Sales Online is a Caring Company with a helpful Staff! FIVE Stars *****
ABOVE AND BEYOND!!!
Highly recommended! Top notch customer service! I had problems with my windows activation, I emailed for help after hours on Christmas eve. I didn't expect any response during the holiday, so I didn't check until late on Christmas day. Little did I know, there had been an immediate response the night before. So, I followed the suggestion they had given. Again it was after hours, and I responded again, saying that these measures didn't work. almost immediately, there was a reply asking for some info. I sent that info, and within minutes I got another reply, letting me know that the issue had been resolved. If I had been more alert to my email, the problem would have been fixed RIGHT AWAY, they were on top of their game, more so than any business I've ever dealt with. I wasn't expecting customer service to actually answer me after hours on holiday evenings, but they were so very involved with my issue that it was solved quickly!!! THANK YOU! You guys are great!!!
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