Verified
Products that are no longer in stock should be removed from the site. When I order a product I want it to reach me, not to tell me that it is no longer available after I order it. That disappointed me... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Hello all, Here is my story with Pluus.do to share. Pluus.dk is one of those high risky and untrustworthy website, where you don’t even notice you are signed up for the membership and you a... See more
Company replied
This company will trick you into a membership. When ordering something online, it is not clear that you also sign up for a 89kr. per month membership fee. I noticed it after several months, and the... See more
Company replied
Verified
Very good shop, easy, cheap and fast delivery! 100% recommended :)
Company replied
Company details
Written by the company
Pluus.dk er en medlemsklub, der sikrer medlemmerne store rabatter på kendte mærkevarer. Når du er medlem i vores fordelsklub, kan du købe mere end 120.000 produkter til indkøbspris. Det koster 119,- om måneden at være medlem hos Pluus.dk. Udover fri fragt på alle dine ordre, får du også mulighed for at købe alle varer til indkøbspris.
Contact info
2.5
Poor
6K reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Hello all
Hello all,
Here is my story with Pluus.do to share. Pluus.dk is one of those high risky and untrustworthy website, where you don’t even notice you are signed up for the membership and you are doomed to pay a fixed fee for 89kr every month. In oct. 2021 I bought a makeup pallet costing 200kr, and today I just noticed this website has been stealing money every month from my account since oct 2021. This was shocking and unbelievable. They probably have written in the middle of the long texts somewhere that if you accept the membership conditions, then you need to pay every month. But no one would read through the whole text, and they intentionally will not send invoice or any notice to you, which reminds you that they are taking your money every month. Yes, I should be checking my bank account every month, it is my own fault, but taking advantage of customers like this is not decent and is certainly not an ethical conduct for a trustworthy customer-oriented company that is here to stay. It is borderline criminal! I haven’t resigned my membership and I am waiting for a reasonable answer from you Pluus.dk. How can I get back my 2136kr stolen by you?
If you do not provide me a good answer, I will share my story in all my social media platforms with all my connections. And I assure you, many people will see it and share it. You can explain this borderline criminal conduct in your cheating ways, but consumers won’t but it. It can go viral.
Please do reply here so your consumer community will see!
My user name in pluus.dk:
Caroline Yao
4 September 2023
Unprompted review
Reply from Pluus.dk
Hi Caroline,
We're so sorry for this low review - of course, you're not supposed to be left with this feeling.
We understand that you have misunderstood about our membership club, we would love to explain it to you.
When buying at the member price, there is a membership that costs DKK 119 per month, just as we inform you with a pop-up, on our front page, inside each item, in the basket, in the check-out, as well as on the received order confirmation and then we appear once a month on your account, which you have linked yourself until you do not want to be a member anymore and stop your membership.
We also offer a normal price, if you don't want a membership, you simply select the normal price and then it's just a regular purchase without a membership.
We hope this explanation helped with the misunderstanding on your part.
Best regards
Pluus.dk
"subscription" scam webshop. see the court order
BEWARE, this is a webshop known for their "subscription" scam. Basically when you shop from them, your card will be illegally charged 119kr monthly for indefinite time, until you find out!!
Please see the court's press release and contact your lawyers if you have been a victim:
Please search online for the press release September 19, 2022 to learn about the Pluus.dk and the Maritime and Commercial Court (Sø- og Handelsretten) order rulling against them.
Pressemeddelelser
19. september 2022
Sø- og Handelsretten on Pluus.dk subscription scam
I purchased a plastic nose plug for 5 kr. They used my card unauthorized and against the Sø- og Handelsretten rulling to charge me for a "subscription", a fee of 119DKK per month. They have scammed my around 1000 DKK for a 5kr plastic nose plug. When you contact them their team have a well-prepared response that basically you enjoyed the purchase because of the subscription. This is of course in violation of the September 19, 2022 Maritime and Commercial Court (Sø- og Handelsretten) order.
I will give them a few more days to issue the full refund. We will see!
9 March 2023
Unprompted review
Reply from Pluus.dk
Hi Lars,
Unfortunately, we couldn't find you in our system as you didn't provide any information when you made this review.
We would like to point out that we are in no way a scam.
Inside our website, we state that you can freely choose to shop between 2 prices. A normal price without a membership and a membership price with a membership.
The membership is indicated throughout your purchase, and you must actively accept the membership conditions before the purchase can go through at the membership price.
The case does not have a final decision and we are therefore unable to comment further on this.
You are welcome to contact us if you have any further questions.
Best regards,
Pluus.dk
Verified
Fantastisk sted at shoppe gode og…
Fantastisk sted at shoppe gode og billig vare . og hurtig levering
14 February 2023
Reply from Pluus.dk
Hej Lene,
Tusind tak for din flotte anmeldelse med de 5 flotte stjerner ⭐⭐⭐⭐⭐
Hvor er det skønt at høre at du synes vi er et fantastisk sted at shoppe, da vi har gode varer til gode lave priser 😍
Dejligt at du har oplevet hurtig levering, da du har handlet hos os 😊
Vi håber at se dig igen 😆
De bedste hilsner,
Pluus.dk
Membership trap!
1 January 2023
Unprompted review
Reply from Pluus.dk
Hi,
Unfortunately, we can't find you in our system as you haven't provided any information.
Unfortunately, we are not sure what you mean by this review - as we do not have a membership trap with us.
Please feel free to contact us at [email protected] or 71 99 22 09 if you have any further questions. As we are always ready in here to help.
Best regards,
Pluus.dk
Membership trap
Membership trap! Utterly horrific way of making money!
30 August 2022
Unprompted review
Reply from Pluus.dk
Hi,
We are very sorry to see that you have not provided any information, as we are unfortunately unable to find you in our system without information.
We are sorry you feel this has been a membership trap. That is in no way the point of our membership. The membership has a lot of benefits as well as the membership is informed throughout your purchase, before, during and after your purchase.
If you don't want a membership, you can always shop at our normal price without a membership.
Feel free to contact us at 71 99 22 09 or [email protected] - we are always here to help.
Best regards,
Pluus.dk
Verified
Very fast and accurate delivery
28 July 2022
Reply from Pluus.dk
Hi Sonia,
Thank you for your Trustpilot it's much appreciated⭐⭐⭐⭐⭐
We are very excited to hear that your experience with us has been great and that the delivery has been fast and very accurate😊
We are looking forward to your next visit!
Have a great weekend.
Sincerly,
Sebastian
Pluus.dk
Complete scam
This company will trick you into a membership. When ordering something online, it is not clear that you also sign up for a 89kr. per month membership fee.
I noticed it after several months, and there is no option to get a refund.
It is an absolute scam.
25 May 2022
Unprompted review
Reply from Pluus.dk
Hi Wouter,
Unfortunately we cannot find you in our system since you haven't given any informations for us to find you.
We are sorry to hear that you feel this way. We are a member club where we offer great price for our members. When selecting the member price you will sign up for a membership which is informed through the whole purchase.
You can also select the normal price if you don't want to be a member.
You are welcome to contact us if you have any questions,
Sincerly,
Pluus.dk
Membership trap
Never buy anything, you will sign up for a membership which is not very visible when you buy. They tempt with a low and a higher price price and you can easily miss that by choosing the lower price you also sign up for a membership. This is not OK.
20 May 2022
Unprompted review
Reply from Pluus.dk
Hi Karen,
As you haven't provided any information, it has not been possible to find you in our system.
We are very sorry to hear that you don't think you should shop with us.
We offer a great low price which is our member price, exactly as stated on our website there is a membership if you shop at our member price. The membership is disclosed throughout your purchase, before, during and after your purchase, as well as on your order confirmation.
If you don't want a membership we also offer that you can always shop at our normal price without a membership.
Please feel free to contact us at 71 99 22 09 or [email protected] if you have any further questions.
Best regards,
Claudia
Pluus.dk
Verified
Products that are no longer in stock…
Products that are no longer in stock should be removed from the site. When I order a product I want it to reach me, not to tell me that it is no longer available after I order it. That disappointed me a little.
25 March 2022
Reply from Pluus.dk
Hi Geanina,
Thank you for your review and the lovely rating ⭐⭐⭐⭐
We are sorry to hear that you have been a bit disappointed when you purchased at our website. It is indeed a priority to fix this and remove items from our website that are out of stock.
We are very happy to hear that the rest of the experience with us has been great😊
Have a lovely day.
Best regards,
Sebastian
Pluus.dk
Horrible company
Horrible company. Never buy anything, you will sign up for a membership which they wont refund you for.
24 March 2022
Unprompted review
Reply from Pluus.dk
Hi Viktória.
Unfortunately, we can't find you in our system as you haven't provided any information.
As we state on our website, you become a member by purchasing at the member price and accepting our membership terms. If you don't want the membership with the cool member benefits, you can always shop at our normal price, without a membership.
There is a 14 day right of withdrawal on the membership, exactly as stated on our website. If you do not return your order to us within the 14 days, unfortunately we cannot refund your membership.
Please feel free to contact us 71 99 22 09 or [email protected] if you have any further questions. We are always ready to help.
Best regards,
Claudia
Pluus.dk
Verified
Fast delivery & good quality
Super fast delivery and I am very happy with the product for that price
19 March 2022
Reply from Pluus.dk
Hello,
Thank you very much for the lovely review⭐⭐⭐⭐⭐
We are very excited to hear that the delivery has been fast, and that you are very happy with the product😉
We are looking forward to seeing you again😊
Best regards,
Sebastian
Pluus.dk
It's a scam...
I have now seen many complaints about the supposed "obvious", as explained by Pluus.dk, membership. But tell me, considering so many people fall for this scam, why do they not just change it, when it has clearly been a problem for years... you're scammers. That's it.
16 March 2022
Unprompted review
Verified
I recive my sandwich maker completely…
I recive my sandwich maker completely broken... Im still in shock...
12 March 2022
Reply from Pluus.dk
Hi Hanieyeh,
Thank you for your review.
We are sorry to hear that your package has been damaged during delivery.
I can see that we have had an email correspondence with you, and we hope the solution has made your experience with us better.
Best regards
Sebastian
Pluus.dk
Verified
Reply from Pluus.dk
Hi Fadua,
Thank you for your 5-star reveiw! We are so happy to hear that you have had a great experience with us and we look forward to having you back soon again.
We wish you a pleasant day!
Best regards,
Pluus.dk
Verified
Terrible shop
Terrible shop, don’t buy anything there. It is a ripoff! As soon as you buy something they charge you a membership of 89 dkk per month automatically! This is scandalous and this shop should be closed!
14 February 2022
Reply from Pluus.dk
Hi Sara,
We are sorry to hear that you were not aware of signing up for our membership when you made your purchase at members price, but I assure you we are not ripping anyone off.
You can find information about our membership on the front page of Buuks.co.uk, on each product page, in the check-out, and in our membership terms, which must be accepted for the order to be completed. Furthermore, we provide information about the membership on the order confirmation that you receive by email.
You actively choose which price you want to purchase for. If you do not wish to become a member, you simply choose the normal price aka the non members price on the product page.
If you have any questions or comments please contact us at [email protected] or phone 71 99 22 09
Have a nice day
Michelle
Pluus.dk
Verified
Great shopping experience
Great shopping experience! Excellent customer service! Fair prices! Really fast shipping!
13 February 2022
Reply from Pluus.dk
Hi Nfongock,
Thank you for your nice review and the 5 stars ⭐⭐⭐⭐⭐
We are really glad to hear about your nice experience, when you shopped at our website.
We hope to see you again soon.
Best Regards,
Claudia
Pluus.dk
Verified
Professional and fast delivery 👍🙂
11 February 2022
Reply from Pluus.dk
Hi Florian.
Thank you for the 5 stars and the review for our site.
We are happy to hear that the delivery was fast and that the parcel arrived safely🏎📦
We hope to see you on our web page again.
Kind regards
Michelle
Pluus.dk
Reply from Pluus.dk
Hi Cam,
We are sorry to hear that you have been totally unaware of signing up for our membership when you made your purchase at our members price, but we do not keep the information hidden in any way or form.
We do unfortunately not have any details on you to contact you by, but we would love if you could contact us to see where the misunderstanding might have been?
You can find information about our membership on the front page of Buuks.co.uk, on each product page, in the check-out, and in our membership terms, which must be accepted for the order to be completed. Furthermore, we provide information about the membership on the order confirmation that you receive by email.
You actively choose which price you want to purchase for. If you do not wish to become a member, you simply choose the normal price aka the non members price on the product page.
If you have any questions or comments please contact us at [email protected] or call us at + 44 203 514 8531.
- Christoffer / Buuks UK 📚
SCAMMERS: DO NOT BUY FROM THEM
Be careful! do NOT buy from this company! It is a SCAM! Almost a year ago I have purchased from Pluus.dk
What I was not aware of was that I was being scammed when I finalized the payment. This whole homepage is a scam where the real deal is the money they will charge every month to your bank card hidden behind a membership you never knew you agreed upon. That's right because the only place where they mention that they will charge you a monthly fee simply from buying something on their homepage is in very tiny small letters in the order confirmation email you will receive. Make sure to denounce their fraudulent behavior on forbrug.dk which is the Danish official department that protects the interests of consumers. Contact your bank, the card emission company (Visa, mastercard, etc ) and denounce them and make sure to contact the police. This company is a fraud specialized in marketing scams. Hard to believe that they can operate like this in a country like Denmark.
7 February 2022
Unprompted review
Reply from Pluus.dk
Hi Vanda,
We are sorry to hear that you were not aware of signing up for our membership when you made your purchase at our members price, but I assure you that the membership information is not hidden in any shape or form.
You can find information about our membership on the front page of pluus.dk, on each product page, in the check-out, and in our membership terms, which must be accepted for the order to be completed. Furthermore, we provide information about the membership on the order confirmation that you receive by email.
You actively choose which price you want to purchase for. If you do not wish to become a member, you simply choose the normal price aka the non members price on the product page.
Cancelling your membership can be done on our website in the customer center, (please see our FAQ if you have issues logging in) or you can contact our customer service at [email protected] or by calling us at 71 99 22 09
Kind regards
Michelle
Pluus.dk
Verified
Reply from Pluus.dk
Hej Jens.
Tak for din anmeldelse og de 5 stjerner.
Dejligt at hører at servicen var god og at din ordre blev ekspederet hurtigt fra ordren er lagt og til levering.
De bedste hilsner
Michelle
Pluus.dk
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.