Popsa Reviews 122,641

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the product's quality and the overall user experience. Consumers also appreciate the ability to create personalized photo gifts, noting the platform's ease of use and the thoughtful, unique presents they can create. However, there are mixed opinions regarding the ordering process and website functionality. Some people found the platform easy to use, highlighting the variety of frames and simple photo resizing. Others experienced difficulties with photo uploads, page arrangement, and address input. Despite these issues, many reviewers express satisfaction with the final product and plan to order again.

Based on these reviews

Rated 4 out of 5 stars

After checkout when reviewing cost, i noticed gift box was not added. Unfortunately this is not something that can be changed during the one hour post order. Ideally any changes woukd be allowed. Gift... See more

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Rated 4 out of 5 stars

I have used popsa for about 2 years to print photobook, and I really enjoy the quality. I love the app but they constantly mess up my order. The most recent one they automatically print my photobook i... See more

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Rated 4 out of 5 stars

I found that when comparing Popsa to other similar applications it was the easiest to use (i.e. edit, apply features etc). The only thing that I would like to see added is the ability to sort & v... See more

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Rated 4 out of 5 stars

My books keep arriving damaged! Support will send me a code to place a new order just to receive another damaged book. These books are expensive and quality control needs to step it up! Update! Po... See more

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Rated 5 out of 5 stars

Really enjoyed putting together so many memories for a good friend and chairman of our car club.I feel that I am getting better at organising the sequence etc. I sometimes want to add a longer caption... See more

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Rated 5 out of 5 stars

This is the second photo book I am creating with Popsa. There are many features that I like about this site. First and foremost, it is so easy yet quite personalized. Photos are placed chronologica... See more

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Rated 1 out of 5 stars

I spent MULTIPLE days & countless hours prepping & editing my submission. Sadly MANY photos still were printed off center & cut off. Not sure if it is a software glitch or what, but this program was n... See more

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Rated 3 out of 5 stars

Popsa was not so easy to use. It was time onerous as I couldn't seee how to drag and move photos from page to page which would have been so easy. One could rearrange whole pages yes but not photos wi... See more

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Rated 5 out of 5 stars

I'm absolutely thrilled with Popsa! Until I discovered them, I didn't realize how much my family and friends would love personalized photo gifts like books, tiles, and calendars. The quality is top-no... See more

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Rated 5 out of 5 stars

This is an amazing app. I used to spend weeks doing this for an annual photo album, now it ca be done in a few days for hundreds of photos! One suggestion could be the ability to tick a box that adds... See more

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Rated 5 out of 5 stars

We’ve been creating photo albums for our children and family every year through Popsa for over four years now. Even when other websites offer discounts and we try to make albums elsewhere, Popsa is c... See more

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Rated 5 out of 5 stars

Loading photos to the Popsa app was very easy. Creating pages, styling, editing, changing page #’s was all simple. Reviewing the final album was very cool & we are eagerly awaiting the album to presen... See more

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Rated 5 out of 5 stars

The customer service is excellent. I got a direct response to using the wrong code and got the difference refunded straight away. Also my softcover album wasn’t properly bound. So I send an emai... See more

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Rated 5 out of 5 stars

Impressive!! When I recieved my first copy,Soo excited . I was stunned by how the presentation so nice. Although my was a small one, kind of testing if its really authentic and yet it's really legit a... See more

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Rated 5 out of 5 stars

After having visited another brand name photo book service and finding that they rearranged the chronology of our travel experience, I switched to Popsa and was delighted. I not only was able to see m... See more

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Rated 5 out of 5 stars

I am so overly satisfied with Popsa.com and will most likely order again in future. I actually cried when my Christmas ornaments came in the mail, especially of my Cavalier King Charles Spaniel, Bentl... See more

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Rated 5 out of 5 stars

What makes my experience so great is that I get to tell my stories through pictures, using different kinds of picture frames, and actually write my story beside my photos too. I can also include as m... See more

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Rated 5 out of 5 stars

Absolutely love my books we got made after our Europe & South African holidays I ordered them in Soft Cover but the edges started to curl, I sent a email and picks and nothing was a problem they... See more

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Rated 5 out of 5 stars

My 93 yr old mother is in hospice. This book was a collection of paintings she created since starting her painting journey at 88. The book was delivered within a week and the quality was very impress... See more

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Rated 5 out of 5 stars

Always fantastic quality photo books. I highly recommend Popsa for style, choices and materials used. Always keeping the customer updated with progress of the order. User friendly app. Great customer... See more

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Rated 2 out of 5 stars

2 stars, as the pictures are print automatically and messed up the gift. No advice before creating the book about random cuts. Eventually order 2 off them from what one had 5 pictures "head cut" and... See more

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Rated 3 out of 5 stars

My friend and I found the app not user friendly, infact when I started to load my photos and went to find other photos we lost what we had done the first book we did but not thru the app gave a much... See more

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Rated 4 out of 5 stars

Relatively simple except for setting page layout. It defaulted to 4 images per page. When I adjusted to 3, and there was no option to select all pages so you had to set each individually, 1 photo off... See more

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Rated 2 out of 5 stars

I like the presentation of photo book and box BUT the photo quality was poor! Many photos out of 100 photos were too dark! You can hardly see the faces because of darkness, quality control non existen... See more

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Rated 1 out of 5 stars

Popsa added several £s on the total right at the end without warning or explaining. I thought I’d checked carefully each step of the way, and dodged and de-selected the sneaky automatic add-ons that... See more

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Rated 4 out of 5 stars

As a senior photographer it took me a couple of orders to master the process. A challenge was to use an IPad versus a computer where my photos are stored. After that was sorted I am now able to produc... See more

Rated 4 out of 5 stars

I enjoyed creating my own album with the tools available onsite. Would recommend being able to edit while also viewing the page with its pictures. This makes it easier to remember the content especi... See more

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Rated 4 out of 5 stars

The process was mostly pretty intuitive, thank goodness. There was enough flexibility for me to get a result I was comfortable with. Next time round I'll look closer to see if further refinements are... See more

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Rated 1 out of 5 stars

I don’t care or know how their service work, BUT their atrocious commercial that cuts in and breaks anything you are doing, with high volymen that wake up kids. I don’t care if Propsa is free and make... See more

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Rated 4 out of 5 stars

Excellent at loading and arranging my photo's to fit the page. Easy and efficient to use - after a short learning curve. The turnaround time is superb! Was unable to re-arrange the page numbers o... See more

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Rated 3 out of 5 stars

It took forever to load the photos, I had to do each one 4 or 5 times for some reason. Then it automatically put them wherever and cropped them in a weird way. To try to put them in order to tell a st... See more

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Rated 2 out of 5 stars

Very unclear to se how my design will lock in the printed Photobok. Impssible to write text to individual pictures if there is several on same side. Very few possipilities to desiing textformats and f... See more

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Rated 1 out of 5 stars

Appalling app design, even with online help from very user friendly customer service team was unable to add a simple title to cover of my photo book. Original book came through with poor quality... See more

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Rated 3 out of 5 stars

You didn’t use the pictures as they were taken. You cut off parts of pictures, including heads of people and animals. You zoomed in some pictures, thus deleting important content surrounding the peopl... See more

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Rated 4 out of 5 stars

I really did like it but several times the colors changed or didn’t ‘stick’, also pictures I hadn’t chosen popped in and kept coming back to be deleted. It might be my phone, internet or lack of expe... See more

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Rated 5 out of 5 stars

The books are very well constructed and are very attractive. The assembly stage gives lots of photo display options. Editing pictures can be a bit slow, but it’s a minor thing. I recommend going over... See more

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Rated 5 out of 5 stars

I make a book with Popsa at least once a year and it is a great platform to use; I am always very pleased with the results. One thing that could be developed though is the use of AI to make the captio... See more

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Rated 1 out of 5 stars

This was one of the most difficult uploads I’ve ever attempted. Confusing doesn’t even begin to describe it. I had to start over at least six times just to change a single photo. It would only save th... See more

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Rated 4 out of 5 stars

Need a couple of more layout options. Also, the top/botton horizontal frames are VERY thin- cut off too much of the picture. Need better communication on delivery status. I’ve had to initiate an i... See more

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Rated 1 out of 5 stars

Calendar arrived…not what I was expecting. Ordered for my mother-in-law as a gift after my father in law passed away. More than half the photos blurred & others not fitting properly. Heads cut off by... See more

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Rated 3 out of 5 stars

Limited choice of layout compared to Photobox, myphotobook and other apps. Positive is that it is basic and easy to use but not artistic. Also all their percentage discounts do not include extra pages... See more

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Rated 5 out of 5 stars

i'LL GIVE 5 STARS ONCE I RECEIVE MY PHOTOBOOK. PRETTY EASY WAY TO LAYOUT I’ve received my photo book days before expected. I didn’t order the box but still the thick delivery package was high qu... See more

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Rated 3 out of 5 stars

I like the quality of the pages and photographs within, but I am sorry to say that you are expensive compared to other photograph book firms. Also, in the first book I ordered, two heads were cut sho... See more

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Rated 3 out of 5 stars

Did not get the 50% discount as was stated when I stated as it was my first experience with Popsa50 code. At times was hard to move pictures around which I had to do as your AI didn’t always put pic... See more

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Rated 3 out of 5 stars

I had a tough time creating two photo books. The whole process of arranging, adding or deleting, and getting the pages the way I wanted was time consuming and definitely not user friendly. The initial... See more

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Rated 4 out of 5 stars

The more you create … the easier it is to create what you want. Playing with the “page formats” is helpful -as well as switching photo positions. Wish there was the question: “what picture do you... See more

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Rated 3 out of 5 stars

I really enjoy the final product, the means of getting there can be a bit annoying at times. I feel as if the auto positioning of the pictures that are uploaded does not match what I would picture. Th... See more

Company replied


Company details

  1. #28 of 42 best companies in Photo printing service

Written by the company

Creating a souvenir for yourself or a gift for that special loved one has never been easier. Capture life's little moments in a beautiful photobook with Popsa.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

123K reviews

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Rated 5 out of 5 stars

I love Popsa

I love Popsa, I have a photo book collection from Popsa, good quality, good work! Also the customer assistance is amazing, fast and efficient.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Calendar is good quality

Calendar is good quality. Initial order did not arrive, but this was reprinted without issue and I paid to track the second order. It does take several weeks to arrive in Denmark, but service response is excellent

17 January 2026
Rated 5 out of 5 stars

Very professional

When I have had an issue with photos, the communication has been speedy, and very professional. Also, more than reasonable with helping out.

12 February 2026
Rated 5 out of 5 stars

First time user of Popsa

I have little experience of using computers. I looked up frequently asked questions on a laptop and did all the photo book work on my phone.
Once I had done three pages it was very straightforward. The whole process took three hours (because I added extra pages.)
I have yet to receive my book but the preview looked amazing.

12 February 2026
Rated 3 out of 5 stars

I have ordered a book but at this time…

I have ordered a book but at this time I am now unsure that it is ordered twice as I can see 2 separate payments in my bank account. I don’t want or need 2 Photo books. I certainly cannot afford to pay for 2

12 February 2026
Rated 5 out of 5 stars

Be very careful when ordering

Be very careful when ordering, size of the book and crop all your photos as they can cut the heads off your pictures.
Not very helpful with how to do things, especially getting to reorder with a special code to take away the charges, too hard to understand so paid twice for the same book.

10 February 2026
Popsa logo

Reply from Popsa

Thank you for rating us! 🙌 We appreciate you bringing this to our attention. We're sorry the book size and photo cropping weren't clear and that you had trouble with the reorder code. We'll review our instructions to prevent this issue in the future.🤗 If you like, you can send us an email with your order number at [email protected] and we would be happy to look into this for you. - Vedie🌻

Rated 3 out of 5 stars

I Found it really difficult to use the…

I Found it really difficult to use the app today. Kept throwing me out and taking an age to upload photos then saying it couldn’t upload some of them. Overall I uploaded 50 odd photos 4 times before it worked! If it wasn’t a special occasion I would have given up

11 February 2026
Rated 5 out of 5 stars

Loved how easy it was to use

Loved how easy it was to use. The layout was so much better than I could have done.

11 February 2026
Popsa logo

Reply from Popsa

Thank you for your rating! 🙌We're so glad you found it easy to use and appreciated the layout! Thank you for your positive feedback; we appreciate you taking the time to share. 🤩 We can’t wait to help you capture more cherished memories in future. - Vedie🤗

Rated 5 out of 5 stars

Amazing user experience and beautiful…

Amazing user experience and beautiful photo album! Very easy to build your album straight from your phone library.

11 February 2026
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Reply from Popsa

We appreciate you taking the time to leave us a review! 🤩 We're happy to hear that you found it easy to create a beautiful photo album using our app. 🙌It’s a pleasure to be part of your memory-capturing journey, and we look forward to capturing more keepsakes with you. - Vedie🌻

Rated 5 out of 5 stars

Fast shipping

Fast shipping. Beautiful product.

31 January 2026
Popsa logo

Reply from Popsa

Thank you for rating us Kristal! 🤗We are happy to hear that the process was speedy and that you love the quality of our products. We’re committed to delivering the best possible quality and look forward to capturing your memories in future. - Vedie🌻

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