Printed.com Reviews 10,758

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the product quality and the service provided, often describing them as impeccable. The delivery service is also highly regarded for its speed and efficiency. Consumers appreciate the wide range of products available and the ease of navigating the website. People highlight the excellent print quality, accurate colors, and premium finish of the products. Many reviewers also commend the company's helpfulness and accommodation, especially when resolving issues or correcting files. The inclusion of services like art checking and paper samples is seen as a valuable addition, simplifying the ordering process and ensuring customer satisfaction.

Based on these reviews

Rated 1 out of 5 stars

Printing quality is poor We followed the bleed guidelines & yet one part of our invites had a distinctive gap between the design and edge. We were debating doing a big order with printed.com for ou... See more

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Rated 5 out of 5 stars

Really impressed with the backing cards we had produced. Print quality was excellent, colours were spot on, and the finish felt premium. Turnaround was quick and customer support was great throughout.... See more

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Rated 5 out of 5 stars

I printed wedding invites that I had purchased and customised from Etsy. I paid extra for the art checker service and that was so worth it. David Parker helped me to ensure the art work was perfect an... See more

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Rated 5 out of 5 stars

Such a good experience using printed.com! I had an issue on my end with realising I’d sent in the wrong file however they were extremely accommodating and put my order on hold until I could upload the... See more

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Rated 5 out of 5 stars

I’ve been using printed.com for many years now without many press issues. On this occasion there were a couple as it was a fiddly job. However, Amy’s efficient comms, help and support were outstanding... See more

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Rated 5 out of 5 stars

I'm so happy with the quality of the cards I had printed. I illustrated some Wirehaired Dachshund Valentine’s Day Cards and wanted some printed off in time for Valentine’s Day, and Printed.com delive... See more

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Rated 5 out of 5 stars

I've used Printed before in the past and never had an issue. Quick delivery and good quality products. However, today I aged about 40 years, and couldn't for the life of me get my files to work f... See more

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Rated 5 out of 5 stars

The process of ordering my wedding prints was seamless however the delivery process was a nightmare (not printed.com’s fault). Many issues with DPD, not helpful when I called and concerns about my par... See more

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Rated 5 out of 5 stars

Fast delivery and decent quality post cards, at great value for money. Worth paying the little extra for checking. We used their design tools to make a change of address post card, based on our own... See more

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Rated 5 out of 5 stars

I’d like to give a big thank you to Gail Pye for helping me with a delivery issue at printed.com. She actioned and resolved the problem quickly and efficiently, keeping me updated throughout. I’v... See more

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Rated 5 out of 5 stars

I cannot praise this company enough, from the customer service team to Dave in the artwork team, they went above and beyond to help me when a magazine I was creating (having never done this before!)... See more

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Rated 1 out of 5 stars

Don't bother paying for Professional File Check. In our case, it failed miserably. The checker could not pick up a "Text too close / Line art to close" issue, clearly stated that it's verified - on th... See more

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Rated 5 out of 5 stars

This is the fifth year that printed.com have printed our Xmas cards and we cannot fault any aspect of any of our orders. Price is excellent (lower than last year), communication is brilliant, artwork... See more

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Rated 5 out of 5 stars

We were really stuck during the week between Xmas and New Year, as we hadn't realised almost all printers (local and online) would be closed until Jan 5. So we were especially pleased and relieved tha... See more

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Rated 5 out of 5 stars

Recently ordered 2 lightboxes for some Expo events we attended last month. Very happy with the overall products but noticed that 1 section of the designs were quite pixelated (even when paid for Profe... See more

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Rated 4 out of 5 stars

Great quality and fast shipping. However, I did bespoke artwork as I had created my own wedding invitation, there’s no option to preview the art work and make sure it sits how you want it to so you ju... See more

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Rated 5 out of 5 stars

I’ve been a Printed customer for a few years now and the service they provide is impeccable. I recently had an issue with my artwork and printed items however their team rectified the issue straight a... See more

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Rated 5 out of 5 stars

After trying numerous other printing companies to get our business cards printed correctly, Printed.com were the only place that managed to accurately print them. The artwork prints that they did f... See more

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Rated 2 out of 5 stars

Sent my wedding invite sample containing my personal info to a stranger, received restaurant menus instead. Then when I finally put full order through they told me the "bleed" wasnt enough so came wit... See more

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Rated 5 out of 5 stars

I spent a long time getting an art book project together, Printed got my 90+ files and created a really special beautifully printed and constructed book. I had an idea in my head of how I wanted... See more

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Rated 5 out of 5 stars

Customer service was incredible - our first purchase was our wedding invites! Despite reading the guidance we still uploaded it incorrectly and ended up with a white border. When I queried this, they... See more

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Rated 1 out of 5 stars

After Sales Customer service is slow. initially were super helpful setting up order They firstly sent me the wrong image on a bulk print order. Took them 2 days for them to believe i was... See more

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Rated 5 out of 5 stars

Staff were super helpful although had some issues with the templates for greeting cards which were somehow wrong size but all sorted out after a few calls. Great prices but does require a lot of i... See more

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Rated 4 out of 5 stars

I do think that this company have got a lot right but having said that I find their interface difficult to navigate and a wee bit ambiguous. However their customer support is really good. The people... See more

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Rated 5 out of 5 stars

Super easy to upload my artwork and create a unique, personal invitation. Paper samples were sent quickly and definitely a good idea as we went for a paper that we initially disregarded just from the... See more

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Rated 5 out of 5 stars

My fiancé and I decided to print our wedding invitation through printed.com and we are very happy with the result. We sent our design but it needed a few adjustments. The team of printed.com has been... See more

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Rated 5 out of 5 stars

We used Printed.com for our save the dates and couldn’t recommend more!! Really simple and clear ordering process, shipped and delivered far quicker than expected, and quality is fantastic! The free p... See more

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Rated 5 out of 5 stars

I have a eCommerce art and stationery company and Printed.com are my go-to for most of my products. I've just checked back and found that my first order was nearly 5 years ago, and I plan to keep us... See more

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Rated 4 out of 5 stars

They were concerned about whether the artwork would provide the right bleed margin. This delayed the delivery of the work and was actually an unjustified concern. I thought they could have ascertained... See more

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Rated 1 out of 5 stars

We had wedding invites designed separately and then printed through printed.com. The invites arrived misprinted and also smudged. How these made it through quality control I have no idea. So then the... See more

Rated 5 out of 5 stars

We recently received our prints for our wedding including 2 outdoor boards, some stickers as well as our menus. All arrived well and as expected apart from half the menus. However the printed.com t... See more

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Rated 5 out of 5 stars

I have been using printed.com for about 18 months and they provide a really great service. Always high quality prints with a fast turn around. Their website is easy to use and has a great func... See more

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Rated 5 out of 5 stars

Very broad range of products to choose from and easy to navigate. Team was helpful in saying what needed to be changed in my design in order to be printed, no unclear instructions. Delivery was extrem... See more

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Rated 5 out of 5 stars

I’ve used printed.com for all my wedding stationary and been very happy with the quality, service and speed. David Parker was fantastic – he went above and beyond to help prepare my address label artw... See more

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Rated 5 out of 5 stars

First time using printed.com and I would certainly use them again! A super quick and efficient service with a quality product! We got our wedding invites printed here and couldn't be happier! Thank yo... See more

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Rated 1 out of 5 stars

The item was printed to the wrong specification for a bespoke order. It's completely unusable, and I'm still waiting for them to review after raising a complaint. Truthfully, their customer service ha... See more

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Rated 3 out of 5 stars

Used printed for our wedding invites, however there were quite a few invites that weren't cut correctly so there was a white line around the edge of the design. It wasn't on all of them, so wasn't a d... See more

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Rated 3 out of 5 stars

I originally ordered a5 invites, and they came really large in comparison to other A5 items I had ordered elsewhere open messaging they wouldn’t reprint I had to re order, then when I ordered A6 they... See more

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Rated 5 out of 5 stars

I needed an order at short notice, made worse by the artwork needing to be corrected twice (thank God I paid for professional artwork check, so worthwhile!) The person I spoke to (Brooke) exhibited g... See more

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Rated 1 out of 5 stars

Once again, you got the stock wrong (I ordered uncoated and I have received coated, maybe satin?). I cannot afford losing more time sending these back and then hoping you'll send the correct ones back... See more

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Rated 1 out of 5 stars

Despite paying extra for select day delivery order arrived 2 days late. The customer service team were not only unhelpful but have such contempt for their customers. When the order finally arrived it... See more

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Rated 5 out of 5 stars

David Parker was absolutely brilliant and so helpful. Without him I wouldn’t have been able to create my wedding invitations. I’m so grateful for his help and time and patience! Thank you again David.... See more

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Rated 5 out of 5 stars

Absolutely great foiled prints. Beautifully printed, carefully packaged and sent swiftly. Also really appreciated the inclusion of a few bonus prints too. Beautiful job done for Made in The Middle Ill... See more

Company replied


Company details

  1. #51 of 70 best companies in Prints and signs store
  2. #32 of 40 best companies in Digital Printer
  3. #43 of 59 best companies in Digital printing service
  4. #39 of 49 best companies in Printing shop

Written by the company

Discover a world of print at your fingertips. From essentials like Business Cards and Stationery to custom creations, we'll help you find the perfect fit. With a dedicated, UK-based, customer service team on hand to help with questions and queries, we make it easy to get your print to the presses. Plus, with delivery options to suit every deadline and budget, discover how Printed.com can help bring your print to life today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

11K reviews

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Rated 5 out of 5 stars

Amazing!!!

I had both my save the dates and wedding invitations printed from Printed.com, and I’ve been absolutely delighted with them both times. The print quality was fantastic, and everything arrived exactly as I had hoped. Their customer service is also great! they responded to my queries promptly and handled any concerns quickly and without any fuss, which made the whole process stress-free. Delivery was also very fast.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

So pleased with the invitations. Excellent quality. Worth paying a small extra for artwork review
Would recommend

4 February 2026
Rated 5 out of 5 stars

alls well that ends well

At first there was a problem with the binding and the pages of our zines were in the wrong order but customer service was wonderful and quickly reprinted and delivered...many thanks to Gemma and Emily for resolving the situation

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Overall Experience

Overall experience had been excellent with Printed.com. I used an online chat with a knowledgeable person for technical enquiry on the artwork and the product finishes which was very helpful. Uploading the files with the orders was easy. Very happy with the quality finish on business cards and 5mm Foamex board signs. Both were delivered via DPD without any issues. Both products very competitively priced compared with other online printers. Will definitely use printed.com again in the future.

16 January 2026
Rated 1 out of 5 stars

I am extremely disappointed with…

I am extremely disappointed with Printed.com and would strongly caution anyone considering them for important or time-sensitive work - especially wedding stationery.

I paid extra for their artwork check service specifically so that any issues would be flagged before printing. Despite this, my invitations arrived printed incorrectly and visibly wonky. When I raised this, I was told they had “kindly tried to edit” my artwork themselves, and admitted they hadn’t done it properly. This completely defeats the purpose of paying for an artwork check. If my file wasn’t suitable, I should have been contacted before anything went to print.

While they did reprint, this was the bare minimum and caused unnecessary delay.

The customer service throughout has been dismissive and unhelpful. Before ordering envelope liners, I proactively contacted their team asking for guidance on which paper would be most suitable to match my invitations. I was shut down with “this is personal preference” and given no advice whatsoever - no tips, no warnings, no explanation of potential colour differences between paper stocks.

As a result, my envelope liners arrived a completely different colour to my invitations (green vs grey), despite being the same artwork. When I complained, I was told this was because I chose different papers (I chose what was marked with a star as their best seller, because I felt so in the dark about what would be best) and that I “didn’t ask” whether colour variation could occur. I am not a printing expert. That is why I asked for guidance in the first place.

Being blamed for not asking the right technical questions after actively seeking help is unacceptable. If colour variation between paper stocks is a known issue, it should be proactively explained, not used later as a way to dismiss a complaint.

Overall, the service has been shocking, stressful, and far below what I expected from a professional print company. I will not be ordering from Printed.com again and deeply regret trusting them with something so important.

31 January 2026
Printed.com logo

Reply from Printed.com

Hi Amy,

We appreciate your feedback and regret that your experience fell short of expectations, especially regarding your wedding stationery. We're sorry the artwork check and color matching caused issues, and for any unhelpful service you received. We'll review your comments to improve our processes.

I can see a Manager has reached out to you to discuss your concerns and hopefully come to a resolution for you.

Many Thanks
Gemma

Rated 5 out of 5 stars

Super quick turn around

Let down by another print company I needed invites printed ASAP and was not disappointed. Clear software, and easy to contact by phone to clarify delivery times to northern Scotland and also ensure same day printing of different versions of the invites. Invites sent straight to bride but she is delighted so I am too.

3 February 2026
Rated 5 out of 5 stars

Good quality frames and very quick…

Good quality frames and very quick delivery.

3 February 2026
Printed.com logo

Reply from Printed.com

We're happy you received good quality frames with very quick delivery! We appreciate your positive feedback and thank you.

Rated 5 out of 5 stars

Great price & quick delivery

Great price, the printing quality was very good, and it was one of the only printing companies I could find that had a 2 day turnaround time from order to delivery of 500 booklets without a huge extra fee. Very happy.

4 February 2026
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Reply from Printed.com

We're happy to hear that you were satisfied with the printing quality and price. We appreciate your positive feedback regarding our quick turnaround time for the booklets.

Many thanks,
Amy

Rated 5 out of 5 stars

Wedding invites

Really good quality and quick service

2 February 2026
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Reply from Printed.com

We are happy you received really good quality and quick service. Thank you for your very positive feedback; we appreciate it.

Many thanks,
Emily

Rated 5 out of 5 stars

Would recommend

Loads of different printing and paper options, was well packaged and the prints came out great. It was also printed,dispatched and received much quicker than expected.

4 February 2026
Printed.com logo

Reply from Printed.com

Hi Emma,

We're happy to hear you found a great selection of printing and paper options! We appreciate your feedback regarding the packaging and quick turnaround.

Many thanks,
Brooke

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