printerval.com Reviews 83,368

TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers appreciate the user experience of the platform, highlighting its smooth functionality and logical flow. People find it efficient and pleasant to use, emphasizing the convenience of applying the same design across multiple items. Some reviewers also praise the wide range of products available, making it easy to create matching sets. However, some customers have mixed feelings about the products. Some reviewers report issues with their orders, such as delays and not receiving their items. Others mention discrepancies between what they ordered and what they received, including incorrect prints and sizes. Some consumers express concerns about the quality of the products, describing them as misrepresented by the website's photos.

Based on these reviews

Rated 3 out of 5 stars

I really like the products you provide, but I never received my first order. I put in three trouble tickets trying to get an update about my first order i made in november but never really got any an... See more

Company replied

Rated 5 out of 5 stars

WELL - I HAVE BEEN SEARCHING FOR A THIEL T SHIRT FOR A WHILE WITHOUT ANY SUCCESS -FOR A NEPHEW WHO WENT THERE SEVERAL YEARS AGO--THIS IS A GUY WHO HAS EVERTHING-SO WHAT A BETTER GIFT COULD I GET HIM--... See more

Rated 5 out of 5 stars

I ordered a kids’ mug with my child’s name and a dinosaur design, and it instantly became his absolute favorite. He refuses to drink from any other cup now. The print is bright, durable, and still loo... See more

Rated 5 out of 5 stars

The service feels modern, well designed, and user focused. Every step flows logically, without unnecessary actions or delays. It feels like the platform was built with real users in mind, not just fun... See more

Rated 2 out of 5 stars

We ordered a couple of onesies sized 0-3 months. They order arrived later than we expected (2 weeks) despite paying extra for shipping. Also, the onesies are VERY small-they might fit a newborn just... See more

Rated 5 out of 5 stars

Now that my 1 year old grandson likes particular movie scenes, I have found fun shirts Exactly like his favorite characters here. For example, Papa Drac's Hawaiian shirt with skulls from Hotel Trans... See more

Rated 1 out of 5 stars

Fuming!!Scammers!!! ordered boots never recieved!! Requested refund! They say due to 3rd party delivery they are not responsible!!Scam Company!!! Lost my money!! Disgusting how these companies get awa... See more

Company replied

Rated 5 out of 5 stars

The finished product looks genuinely professional. It doesn’t resemble a casual DIY item, but rather something you could buy from a well established brand. The print placement, colors, and overall fin... See more

Rated 1 out of 5 stars

Order was already delayed by 1 week, the items ordered were nothing like what was expected. Just an AI generated image printed out and stuck on some clear plastic. Contacted several times via email to... See more

Company replied

Rated 5 out of 5 stars

Being able to see a clear preview before checkout made a huge difference. It allowed me to double check alignment, colors, and placement without second guessing myself. This removed the usual anxiety... See more

Rated 5 out of 5 stars

I really like the wide range of products available. It’s convenient to be able to use the same design across multiple items without redoing everything from scratch. This makes it easy to create matchi... See more

Rated 5 out of 5 stars

I ordered a marathon T shirt with the phrase I am stronger than yesterday, and it honestly helped me more than I expected. During difficult moments of the run, seeing those words gave me an extra ment... See more

Rated 5 out of 5 stars

I ordered special family hoods for Super Bowl Sunday on Sunday February 1st. Super Bowl is Sunday February 8th, I reached out to make sure I receive the hoods by the before the big game. I r... See more

Rated 1 out of 5 stars

Product should be delivered 26/12/25, actual delivered 8.1.26. Shirt to small. Emailed company for return . Got email stating product in transit . Return mess showing me holding shirt and reque... See more

Company replied

Rated 1 out of 5 stars

Terrible service! Do not buy from this retailer. Do NOT pay for expedited shipping. The website said it would ship in 1 day and was promised delivery by a certain date. The USPS label was not create... See more

Rated 5 out of 5 stars

Ordering was very easy, and I love the print image location options. The Medium long sleeved jersey is very snug on my medium 167lb. frame; the Large a better fit. The material in heather is so nice!... See more

Rated 1 out of 5 stars

Tried calling your site twice with both phone numbers and each time was disconnected. Only music then a disconnect.? Makes people wonder if this site is a legit site? Also tried a better voucher and y... See more

Company replied

Rated 1 out of 5 stars

If I couldngive less than 1 star I would, item wasnt described, arrived really late and trying to get someone to reply back to your emails is non existent. Other methods like WhatsApp dont work. Piss... See more

Company replied

Rated 1 out of 5 stars

Your order is on its way - #UK02395782 Order turned up t shirt with no print whatsoever. Contacted customer services to receive nothing. Not an apology, no replacement order. Took the money and ran... See more

Company replied

Rated 1 out of 5 stars

The after support is very poor. I might be unlucky, but the jumpers i received after 1mth placing the order, came in with color fading collar. Contacted their support but after nearly 10days still no... See more

Company replied

Rated 1 out of 5 stars

The image on my husband’s shirt wore off after only five washings. Printerval refused to refund or replace it because it had been more than 30 days from the order date. It was a Christmas gift ordered... See more

Rated 1 out of 5 stars

Late delivery, way after Christmas, no explanation or email notification. Product quality is under average . Picture showed looking like 3D camera but it was just a print, crooked, name is not... See more

Company replied

Rated 1 out of 5 stars

Compelling designs but the quality of products is awful & misrepresented by the photos on their website. Bought 2 Christmas jumpers - brilliant, unique designs horrendous quality fabric. Bought what l... See more

Company replied

Rated 1 out of 5 stars

This is misrepresentation at its finest. Talk about NOT getting what you ordered! I ordered what I thought from the pictures was a cartoonish looking 3d statue of my in-laws after I submitted a pictur... See more

Company replied

Rated 1 out of 5 stars

Absolutely awful. Ordered on 9th December as advertised delivery way before Christmas. Raised a ticket and was told it would take 15-20 business days and would arrive after Christmas, despite their we... See more

Company replied

Rated 1 out of 5 stars

Absolute terrible quality products. Spent 60$ on a hoodie and it's beyond low quality and customer support refuses to give a refund beyond 10$. Stay away from this scam company, I have no idea how it... See more

Rated 1 out of 5 stars

I ordered the SZA SOS & CTRL poster bundle as a Christmas present. I only received the SOS poster, after Christmas. When I asked about CTRL, I was advised that I was sent the right product even though... See more

Company replied

Rated 2 out of 5 stars

The delivery time was almost 6 weeks. Yet, you indicated 2 weeks for delivery. The product was not a 3D ornament, but instead, a flat picture on a flat plastic cutout. Was not pictured or described... See more

Rated 1 out of 5 stars

I ordered a figurine plaque and the quality is absolutely horrendous, it doesn't look anything like the pictures we sent in, and apparently it's in the small print that it won't look like your uploa... See more

Company replied

Rated 1 out of 5 stars

Ordered 3 hoodies with the exact same thing one them. One was delivered with a completely different department name on the front but the correct one on the back. So I had to order a 4th one. Hopefully... See more

Rated 1 out of 5 stars

Totally misleading product! ordered wiggles t shirt which is showing in the picture with the wiggles logo and described as a wiggles band t-shirt in bold large writing, but only says blank in very sma... See more

Company replied

Rated 1 out of 5 stars

Very very late even when ordered weeks before. Didn’t make it on time for event. Don’t reply to requests for support. Don’t trust their delivery estimates. Can’t advise on quality as still hasn’t... See more

Company replied

Rated 1 out of 5 stars

Ordered item with expected delivery date before Christmas. Item was received middle of January. Asked for a return and refund but was refused and offered only a partial refund of the delivery cost. Th... See more

Company replied

Rated 1 out of 5 stars

Ordered a t-shirt on the 24/01/26 , it came minus the picture that was meant to be printed on the front . I've emailed this company on 3 different occasions to complain and get the matter sorted , bu... See more

Company replied

Rated 1 out of 5 stars

Ordered on 12/16 with a 12/24 arrival date. Here is the update from their really crapping order tracking website: 2025-12-23 CARROLLTON, TX, US 75006, Shipping Label Created, USPS Awaiting Item -... See more

Company replied

Rated 1 out of 5 stars

Received my order on 3rd Dec but more than half of the image was stuck on the packaging. New t-shirt dispatched & received but was not what I had ordered. Offered a £5 refund against a £14 t- s... See more

Company replied

Rated 1 out of 5 stars

Never ordering from here again. Unable to fulfil Christmas orders despite ordering in advance. Only dispatched when chased twice. Main present will not be here in time for Christmas. Scam. Updat... See more

Company replied

Rated 1 out of 5 stars

Ordered a Christmas Jumper as an XL it came as what I would describe and xs mens or child's aged 12 it was absolutely Comical. After many emails and being ignored I've wasted £30 or something not fit... See more

Company replied

Rated 1 out of 5 stars

Ordered a Dave Matthews T shirt with promised delivery date of Dec. 18. Item tracking system shows still in packaging stage. Customer service is of no help. All responses are non answers. Nothin... See more

Company replied

Rated 1 out of 5 stars

Received email that order had shipped. After 15 days with no update or delivery, finally reached customer service by phone. (That took patience) Representative said order had to be shipped from Vi... See more

Company replied


Company details

  1. Clothing Shop

Written by the company

Printerval.com is an online marketplace, where people come together to make, sell, buy, and collect unique items. There’s no Printerval warehouse – just independent sellers selling the things they love. We make the whole process easy, helping you connect directly with makers to find something extraordinary.


Contact info

3.6

Average

TrustScore 3.5 out of 5

83K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect for gift shopping

This store made my Christmas shopping so much easier and much less stressful. Instead of visiting multiple websites, I found everything I needed in one place. There are plenty of thoughtful and original gift ideas, especially for family members and friends who already seem to have everything. It really saved me time during the busy holiday season.

23 January 2026
Unprompted review
Rated 1 out of 5 stars

Missing order

I placed an order in January… it should have arrived by now and when I reached out for customer support about my missing order, I did not receive a response that solved my problem. Very disappointed. Hopefully I can eventually get my items or a refund.

17 January 2026
Rated 1 out of 5 stars

STOLEN ARTWORK AND FUNDS FROM A GRIEVING FAMILY

I created artwork as a fundraiser for a family whose son was murdered. Not only did this site steal my artwork, but they also stole my description saying the proceeds would go to the family, my mockups with my Web address, logo and digital watermark. Special place in Hell for people who steal from a grieving family.

11 February 2026
Unprompted review
Rated 5 out of 5 stars

The shirt turned out beautifully

The shirt turned out beautifully! The cropping of the photos was done so well, and I loved the layout. The process was simple and even though I had no experience the product exceeded my expectations. Thank you ❤️

31 January 2026
Rated 5 out of 5 stars

very nice

The cards were pretty and well-printed even without upgrades. Arrived promptly.

10 February 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look