"I can't recommend this team enough! The level of support is fantastic—they are always making changes and helping me build my site to my exact spec. They're also incredibly helpful with the strategic... See more
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Promote UK is one of the UK’s leading digital marketing agencies specialising in support for SMEs. With a talented in-house team of designers, copywriters, web developers, SEO specialists and more, we’ve helped thousands of businesses build a powerful online presence. We work with clients across all industries and regions, focusing on driving results through increased visibility and improved website performance. Our services include SEO, bespoke website design, website health checks, engaging content creation, custom video production, and dedicated ongoing support from your personal Client Success Manager. What sets us apart? We’re not just another web company. We go further - guaranteeing first-page Google results to help our clients stand out and succeed online.
The Atrium, Business Centre, 4 Curtis Rd, RH4 1XA, Dorking, United Kingdom
Replied to 75% of negative reviews
Typically replies within 1 week
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Proceed with caution. This company is very quick to chase renewal but extremely unhelpful once you decide to leave.
I requested a domain transfer in December and made multiple follow-up calls, repeatedly being told my account manager would contact me. When that finally happened, the call focused on pushing a new contract and warning me about losing SEO benefits, rather than assisting with the transfer.
I followed up by email on 17 December and received a poor response directing me to complete a form, with no meaningful support. This was especially concerning given that the company previously lost all of my domain emails during a transfer in January 2024—one of the main reasons I chose not to renew.
My contract expired on 31/01, yet I still have not received any response regarding the domain transfer, and my website has now been completely removed.
Poor communication, pressure to renew, and very little support when it matters most.
We used Promote UK to update our company website and from start to finish the process was exceptional. Attention to detail and quick turnaround was really appreciated. Would definitely recommend.
Refused to give relevant information for transferring emails over as we didn't renew after years with this company. We found someone a lot cheaper for same results. I have now subsequently lost all my emails because as soon as we said we wasn't renewing they downed tools, stopped responding. Don't bother with promote UK, shop about far better deals than what they are offering
UPDATED REVIEW
Since writing this review Promote UK swiftly contacted me and managed to retrieve all my emails. Shame this couldn't have been done without me writing a bad review but fair play in resolving the situation.

Reply from Promote UK
Being a florist it’s so important my website displays my job perfectly & I am delighted it does just that!
With many thanks to the team who guided me through the journey with their patience & knowledge. So thanks to TJ, Olivia & Nigel with my recommendations. Thank you. 🌻🍂

Reply from Promote UK
High recommend this company. Quick to act. Always contactable. Make an effort to make contact to help with any issues, make any changes or updates. Great team!

Reply from Promote UK
"I can't recommend this team enough! The level of support is fantastic—they are always making changes and helping me build my site to my exact spec.
They're also incredibly helpful with the strategic side, offering expert advice on SEO strategies and constantly coming up with fresh ideas to improve my business. If you need a web partner who is both flexible and proactive, look no further."

Reply from Promote UK
Great company. Provide good advice and constant communicaitons.

Reply from Promote UK
We are now running a hugely successful company. We found in Promote Uk, our equal in professionalism. They said they were good and proved it to us by making sure that we are top in Google Search engines in the whole of Berkshire. We have had many leads from our perfectly put together Website. We also feel that we have a good solid relationship with the team, this enables us to update our website in areas that we feel benefit us seamlessly. Great company and we highly recommend them. Thank you Promote Uk.

Reply from Promote UK
Top company
They always look after me and always there to help to promote or change things
Thanks very much

Reply from Promote UK
Promote have helped me for 5 years now and tbh they are fab!
Only reason for ⭐️⭐️⭐️⭐️ and not 5 is because they is always improvement in every business.

Reply from Promote UK
I contracted Promote UK to rebuild my building company website. The website site looks really great and was built around my company branding and colours. The team are very informative and non pushy, but It the some time on the case, making sure I was giving them the info they needed. I would highly recommend. Infact I have future work for them.

Reply from Promote UK
Great service, my website looks great and the support is always there whenever I need it, any issues I have always get sorted out asap, a very happy customer!

Reply from Promote UK
We have been using Promote for years very happy with the service they provide. Last year we had a complete website upgrade which was made easy by the team. Claire our Account Manager and Phoebe are both brilliant and responsive.

Reply from Promote UK
PromoteUK Ltd have been managing my website, and I couldn’t be happier with their service. The team are professional, knowledgeable, and always quick to help with any questions or updates. They’re also genuinely friendly and easy to work with, which makes the whole process smooth and enjoyable. Their attention to detail and commitment to delivering great results really stand out. I highly recommend PromoteUK to anyone looking for a reliable and supportive team to manage their website and online presence.

Reply from Promote UK
Very professional staff everyone i spoke to was friendly and got straight to the point did exactly what i wanted and has improved my work load just as they said it would . Highly recommended .

Reply from Promote UK
All the staff I’ve worked with have been great. Very prompt in getting my requests done. Have had great feedback back from website they designed, and have gotten loads of work from it. Well worth the money invested.

Reply from Promote UK
Since making these recent changes to our website, we've noticed an immediate impact. The phone hasn't stopped ringing for emergency calls and we are getting email enquiries too. All in our local area, as we wanted

Reply from Promote UK
Great service, nothing ever a problem, everyone on there team couldn’t do more for are company.

Reply from Promote UK
We worked with the team at promote UK to take our SEO to the next level. The team have been great at communication and worked exactly to schedule. We would highly recommend

Reply from Promote UK
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