Remote Reviews 2,850

Remote gives fair compensation and look after their employees. For their aftercare support hats off on their well integrated AI and human experts. They give straight and honest response; and timel... See more

We’ve been using Remote.com for a while now and are generally very satisfied with the tool itself — it’s reliable and covers our needs well. What truly stands out, though, is the support experience... See more

Shameem from remote.com was extremely helpful and assisted end to end in making important updates and changes in profile. She was prompt in assisting to help me resolve the ticket and lover working wi... See more

Their product is really smooth, but what truly sets them apart is their incredible team. Every interaction has been helpful, efficient, and genuinely supportive. Their customer service goes above and... See more

Everyone at Remote shows great kindness and are truly fast in responding and finding ways to risolve any issues. I like how their system works, it makes you feel that your issues has actually been ass... See more

Very good and mature platform enabling remote work to be fully covered by the local labour law, in their countries of presence. The online platform is rich with features and works very well. The us... See more

Remote support team is very proactive. The live chat is super useful. Every time the first person could not help with my question/request (the ticket needed to be transferred to an specific internal... See more

Having them as my employers is a blessing. Everything is organized and followed up with. In case of any questions or issues, they are a team of professionals and great staff. They are always there to... See more

I used Remote.com for hiring and payroll in a few countries. Overall, it's pretty solid. Onboarding is smooth, compliance seems covered, and payouts are usually on time. The support team is friend... See more

I was very pleasantly surprised at the prompt response and how fast action was taken to address my request. There was a personal touch which made me feel that the team at Remote knows me already and w... See more

Very satisfied! All is taken care of very well @Remote. Easy to use account and app for time tracking, time off & (public) holidays, expenses & payments. If not clear, then just mail them and get imme... See more

As an employee, I'm giving 3 stars because the product and service itself is fine, but they got some critical things wrong, which deducts 2 stars. Thankfully, their support team is fast and... See more

My experience with Remote has been smooth. They communicate well and always follow up to make sure everything is in order. Anytime I need support, they respond quickly and politely. I appreciate how o... See more

They make it easy to work with them. Their customer service is exceptional. They are fast and make us feel there is always someone sitting there waiting for us to request and they provide help right a... See more

We work with them on several hirings in the past. Overal they are professional and give good advice and their prices are also fair. What I do struggle with, is their "ticket" system. Rather than h... See more

The onboarding to Remote was the best work-related experience I've ever had - actually I've never even heard of anything like that. It was all async, all remote, well communicated. I always knew what... See more

This is really simple and easy but the problem I’m facing is I can’t add my Bangladeshi bank account here. Or my Payoneer account that is linked to my Bangladeshi account. So everything is goi... See more

Professional and went the extra mile to ensure everything was accounted for, including Visa issues and healthcare. I've had zero issues with Remote and have used them as an EOR for about a year

Does EOR well. Everything else is an underdeveloped joke. Expense management doesn't work (2 months and not paying back employees), Contractor payments don't work (3 months of effort, and only a singl... See more

The service looks great on the surface. However their payment stack, at least in Europe, is very immature. They don't know where their payments are, their SEPA Direct Debits simply don't go through. S... See more

I really like the platform — it’s easy to use and covers most of what’s needed. Some functions could still be added, but overall it works very well. I especially appreciate the support channel — it’... See more

They repeatedly paid salaries incorrectly, and only after we flagged it did they take over a month just to issue a credit note. During that time, they even locked our account simply because we refused... See more

The basic idea is great, but the execution is simply poor. Instead of the promised simple onboarding, there were new document requirements every day that were either unclear, incorrect, or imp... See more

I would not recommend Remote. First off, the contract was badly redacted, had errors, typos and even some crazy unreasonable clauses. It eventually got solved, but it took over a week to do so, with a... See more

Overall nice experience working from Finland. Payments always on time and Insurance via Allianz works nicely. Points to improve: - fetch tax information directly from Vero automatically, so up... See more

This is a horrible service. They have been retaining funds from my check for insurance but they did not transfer those funds or the benefits package information for my dental, vision or life insuran... See more

I am fairly unhappy with remote.com sofar. Apart from payrolling, I don;t see any added value. They only communicate in English which is not my native language. Also, I cannot register part days o... See more

Remote works well, invoice comes punctual. Questions have been answered in good time frame with all explanations. We will keep using it - experience is only very short to give a more detailed answer.

Customer Service is too slow. Takes too long to speak to someone. The no mobile and all email communication does not work. Additional costs added on to invoice makes this product too expensive and... See more

Excellent as it’s so easy to use on a daily basis. The AI chat is really helpful and quick to respond. Would definitely recommend companies to use this for their remote staff as is a simplified way... See more

I was shopping around for an international payroll company when I met Imran with Remote. I had no clue what I was doing and he was amazing and thorough. He was not only selling his service he was ed... See more

I'm a new employee via Remote to a company based in the US and the experience so far has been superb. Really easy to use and the platform is really well put together. I've had some extraneous queries... See more

A breeze to set up hires in a new country! Comprehensive guides and a clean, easy-to-use interface. My main gripe is that Support takes at least 1 business day to reply to questions, so tweaks to a co... See more

Everyone at Remote is very nice, but not being able to get ahold of people on the phone is cumbersome and takes quite a bit longer to resolve easy issues. Remote needs a customer service phone line s... See more

Remote is a great platform for hiring employees around the world. I use it both as an employer representative and as an employee. So I see it from different angles. Customer support always tries to... See more

Took a while, seems ok. Already was an employee of the company they hired me for (they closed the local office). Took a few iterations, but a lot of the waiting time was due to my company being und... See more

They do not explain what you need, and request for you to send documents while they have been already uploaded in their system. Asks for too much personal information. Not even a government job asks f... See more

User friendly and easy to set up and use Would have preferred if they allowed an option to choose parents or siblings for health insurance instead of spouse and children for an unmarried person, it w... See more

So far, it's been very convenient. The first attempt to credit my pay to my nominated bank didn't go through due to an issue with the bank details. However, after I provided alternate bank details, th... See more

I was hired by a company in another country through Remote.com, and honestly, the process has been incredibly smooth from day one. What stood out: - Onboarding was quick and clear — everyth... See more