ReplaceYourChina.com Reviews 765

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Easy to use online Web page, when ordering. Good description of the item. Well packaged. Delivered in timescale as advertised. Made my day being able to order a replacement pepperpot as I'd dropped th... See more

Company replied

Rated 5 out of 5 stars

At one time, we had a full 12 place setting of Parkstone tableware. Over the years there have been breakages, the cups and saucers being most vulnerable. It was brilliant to find a business where I co... See more

Company replied

Rated 5 out of 5 stars

Been looking for these replacements for years and they ship to Malaysia! How's that! We are kept updated via emails on the status and tracking. They even emailed to clarify the slight differences in s... See more

Company replied

Rated 5 out of 5 stars

Good website although I did not realise that dimensions were displayed by clicking on a picture. Order was confirmed and items dispatched promptly. One item was not what I expected, but was replac... See more

Company replied

We perform checks on reviews

Company details

  1. Chinaware shop
  2. Antique Shop
  3. Kitchenware Shop
  4. Pottery shop
  5. Secondhand Shop

Written by the company

We stock a wide range of discontinued tableware and replacement china from the likes of Poole Pottery, Denby, Hornsea, Minton, Royal Albert, Royal Doulton, Royal Worcester and Wedgwood to name just a few. If you have broken a dinner plate, bowl, teapot or tureen and it is no longer available in the shops, there is a good chance we stock it... and if we don't, we'll try to find it for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

765 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The cup arrived well packed to save any…

The cup arrived well packed to save any damage and arrived by the stated time.

21 April 2025
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi Anthony. Thank you for your 5* review. That's very kind. Do let us know if we can help again. Kind regards, The ReplaceYourChina Team.

Rated 5 out of 5 stars

Replacement Gravy Boat

I bought a gravy boat to replace one that was broken, it arrived quite quickly and very well packed.

21 April 2025
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi Gwyneth. Thank you very much for your 5* review. That's very kind. Please let us know if we can hep with any further replacement china. Kind regards, The ReplaceYourChina Team.

Rated 5 out of 5 stars

Items arrived on time

Items arrived on time, in great condition. Thank yoj

14 April 2025
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi. Thank you so much for your 5* review. Please do get in touch if we can help again. Kind regards, The ReplaceYourChina Team.

Rated 5 out of 5 stars

Excellent service

The company were very easy to deal with and the bowls we bought were a perfect match to replace the ones we had broken.

31 March 2025
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi. Thank you so much for your 5* review. That's great to hear. Do get in touch if we can help again. Kind regards, The ReplaceYourChina Team.

Rated 5 out of 5 stars

Unexpected plate available

Contacted me when the plate I was looking for came available. Ordered it and it was delivered quickly and very well packaged. Very impressed will use them again.

3 March 2025
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi Mrs Meek. Thank you for your 5* review. We are delighted we were able to source your replacement plate for you. Please let us know if we can help again. Kind Regards, The ReplaceYourChina Team.

Rated 5 out of 5 stars

Quality product

The product was of high quality, very well packaged and arrived promptly on time.

25 February 2025
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi Philip. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Kind regards, The ReplaceYourChina Team.

Rated 5 out of 5 stars

Perfect condition

Perfect condition, well packed.

11 February 2025
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi Wendy. Thank you for your 5* review. We really appreciate it. Please get in touch if we can help again. Kind regards, The ReplaceYourChina Team

Rated 4 out of 5 stars

Finally Received my Order

I would like to say that I received the teapot I ordered today.
The teapot was excellently packaged and of excellent quality. I am very pleased.
The problem was with the post and not the proprietor.

Unfortunately, the communication side if things could have been better.

Thanks

28 January 2025
Unprompted review
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi Irini. Thank you for your positive review. Unfortunately we are seeing more and more delays with Greek parcels post Brexit. We are pleased that it eventually arrived safely with you. Best regards, The ReplaceYourChina Team.

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, at a date I requested. Items were as described, undamaged. Although the items were priced fairly, the shipping and import fees added significant cost.

6 February 2025
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi David. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Kind regards, The ReplaceYourChina Team

Rated 5 out of 5 stars

Product was what we expected and the…

Product was what we expected and the delivery was prompt.

1 February 2025
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi Marian. Thank you for your 5* review. We really appreciate it. Please get in touch if we can help again. Kind regards, The ReplaceYourChina Team.

Rated 4 out of 5 stars

Recomend

Took a bit longer to come than I thought it would take. But the items were well packed and were as described. Recommend.

14 January 2025
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi Garry. Thank you for your positive review. That's very kind. Please let us know if we can help again. Kind regards, The ReplaceYourChina Team.

Rated 5 out of 5 stars

Excellent Service

Good website, easy to search. Item well wrapped & delivered promptly & as good as new.

2 January 2025
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi. Thank you so much for your 5* review. Please do get in touch if we can help again. Kind regards, The ReplaceYourChina Team.

Rated 5 out of 5 stars

Service was excelent

Service was excelent, the packaging was supurb and everything came in one piece in spite of coming across the pond.! Very nice transaction.

2 January 2025
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi. Thank you so much for your 5* review. That's great to hear and while we are packaging experts now, it's always a relief to hear International orders arrive safely. Please do let us know if can help again in the future. Kind regards, The ReplaceYourChina Team.

Rated 5 out of 5 stars

Excellent first rate company

Excellent first rate company, the product was as advertised and in as new condition , it arrived well packed. Very pleased with my purchase.

30 December 2024
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hello David. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.

Rated 5 out of 5 stars

Very helpful and prompt delivery will…

Very helpful and prompt delivery will definitely use again if needed

20 November 2024
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi Barbara. Thank you for your 5* review. We really appreciate it. Please do let us know if we can help again. Kind regards, The ReplaceYourChina Team.

Rated 4 out of 5 stars

Sold inherited china

Sold my inherited china, took 2 weeks to pay, but did receive monies. Positively the individual from the company came to my house to view and collect china, so I didn’t have the concern of posting it, with the possibility of the china being broken.

13 November 2024
Unprompted review
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi Julie. Thank you for your postive review. We are glad we were able to help on this occasion. Please do not hesitate to get in touch if we can help further. Kind regards, The ReplaceYourChina Team.

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website, quick delivery.

19 November 2024
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi James. Thank you for your 5* review. That's very kind. Do let us know if we can help again. Kind regards, The ReplaceYourChina Team.

Rated 5 out of 5 stars

Items as stated

Items as stated. Prompt delivery .well packed.

4 November 2024
ReplaceYourChina.com logo

Reply from ReplaceYourChina.com

Hi. Thank you so much for your 5* review. We really appreciate it. Please do let us know if we can help again. Kind regards, The ReplaceYourChina Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look