Resume.io Reviews 55,111

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the platform's user-friendly interface and the way it simplifies resume creation. People highlight the availability of prompts, tools, and tips that ensure a thorough and balanced resume. Consumers value the time-saving aspect and the ability to create professional-looking resumes that can be tailored for each application. The possibility to save files in both PDF and Docx formats is also appreciated, even though some designs may require further editing in the Docx version. However, some reviewers have expressed concerns regarding the subscription and payment practices. Specifically, people report unexpected charges after the trial period, with some consumers feeling that the automatic renewal terms are not transparent enough. Some users also report difficulties in canceling their subscriptions and receiving refunds. While the resume builder itself receives positive feedback, potential customers should be cautious about the subscription terms and billing practices.

Based on these reviews

Rated 4 out of 5 stars

The resume builder for college student provides prompts and tools to build a thorough and balanced document. My only criticism is the constant queue to use AI that are often hard to work around. W... See more

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Rated 4 out of 5 stars

Thank you - Great Product by the way - I might subscribe if you can integrate natively with LinkedIn jobs and build a CV from a LinkedIn job - Yes you can do it manually - but it would be a great ap... See more

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Rated 4 out of 5 stars

Has better ability to customize formatting, but I wish I could remove the summary profile header section - it just takes up space. As well, it would be nice to alter the skills (maybe I haven't found... See more

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Rated 4 out of 5 stars

It's the ease of use that I like; however, it's quite stubborn in some areas. Additionally, it doesn't provide an ATS score, and the only way to share compliance with a job description is via a link.... See more

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Rated 5 out of 5 stars

Managing and customizing resumes is a giant pain. The AI tools rely too much on AI junk/fluff. Or they are great at helping you paste content into templates. But there's really no solution that lets m... See more

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Rated 5 out of 5 stars

I’ve been using Resume.io since 2023, and it’s been a game-changer for my job search. The pricing is fair, and I really appreciate the flexible options, you don’t have to commit to a full month; I’ve... See more

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Rated 5 out of 5 stars

I purchase the Trial basic version and I build up several CV within an hour, I like the fact that you can save them on PDF and on Docx ( or txt), even though some design make it not easy to modify som... See more

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Rated 5 out of 5 stars

I don't know how I did it before resume.io I gained so much time, it's so easy to use and i get a really professional resume that I can update and tailor to each application. Truly amazing and now th... See more

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Rated 5 out of 5 stars

I love the tips to build your resume. There's progress bars to evaluate if your resume is tracking well against guidelines. Formatting platform is fuss-free; gives you a beautiful resume that doesn... See more

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Rated 5 out of 5 stars

It's super-easy to use the program and it really makes your resume stand out compared to the competition. You get a lot of great tips and guides through the website and there's a ton of different styl... See more

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Rated 1 out of 5 stars

I will let Resume.io’s own FAQs page speak for itself. “ If you were charged after attempting to cancel your subscription, it may be because you selected a subscription extension”. They count on you... See more

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Rated 4 out of 5 stars

This has taken the guesswork out of formatting for me, which is HUGE. I have put off job hunting simply because I was overwhelmed with formatting. That being said, I do wish it allowed a little... See more

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Rated 4 out of 5 stars

An easy to use, easy to understand service which has greatly help provide assistance in building a useable resume. My only complaint is that when it tells you what you should fix, it doesn't point out... See more

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Rated 4 out of 5 stars

Resumes look good and the process was very smooth. There are some formatting issues I noticed with bold text, but the export to docx feature allows me to directly edit the file to make the minute cha... See more

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Rated 5 out of 5 stars

I had a great experience using Resume.io. The platform made creating a professional resume incredibly easy and stress-free. I really appreciated the clean templates and intuitive design—the whole proc... See more

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Rated 5 out of 5 stars

Great service, very powerful yet very simple. The CV review is also highly recommended as it gets 2-3 professional CV writers to review your CV before and give you feedback, which is great as the... See more

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Rated 3 out of 5 stars

Auto charge after 7 days is crooked scheme! Edit: I was finally refunded after contacting support I've used their product number of times in the past always paid whenever needed to create/export... See more

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Rated 5 out of 5 stars

So easy to use! I love being able to use the AI to refine my sentences and make it look more professional. So much easier than having to mess with making the template on your own and messing with font... See more

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Rated 5 out of 5 stars

I just want to express my gratitude to the team at Resume.io for 2 things…. Firstly their free CV builder is great and exactly what I needed to do my sons CV for a work expert opportunity. Secondly th... See more

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Rated 1 out of 5 stars

Total Fraud YOU'VE ALREADY RECEIVED AN EMAIL WITH SCREEN SHOTS. RETURN MY MONEY. Hi Todd, Thank you for your review, and we’re truly sorry for the frustration caused by the continued charg... See more

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Rated 2 out of 5 stars

The resume experience worked just as needed. It is unfortunate, however, that this company is just another scammy website. I paid $2.95 for 7 days of usage... then was billed $30 for a membership 30 d... See more

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Rated 1 out of 5 stars

Misleading 7 day trial This is a poor company. The seven-day £2.95 trial is misleading, as it automatically renews into a paid subscription without being clearly explained at sign-up. I was charged £... See more

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Rated 1 out of 5 stars

I was initially charged a one-off fee of 29 NOK for a trial. However, I was subsequently billed 329 NOK (29€= 34,5 $) monthly for eight months without my consent. My user profile on the website exp... See more

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Rated 1 out of 5 stars

I signed up on 04 Sep 2025 for what was clearly presented as short/7-day access for €2.95 iDEAL. I did not knowingly agree to a recurring plan or a SEPA direct-debit mandate. Yet I was charged €24.9... See more

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Rated 1 out of 5 stars

This is a poor company. The seven-day £2.95 trial is misleading, as it automatically renews into a paid subscription without being clearly explained at sign-up. I was charged £19.95 without realising... See more

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Rated 1 out of 5 stars

I paid $2 to create one CV and never used any premium features beyond that. Then Resume.io sneakily charged me $24.95 without proper notice or consent. When I complained, they first promised a refund,... See more

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Rated 1 out of 5 stars

Very shady subscription practices. In order to download your CV, which you've been told misleadingly that you can create for free, the only option is to buy a 7day subscription. Immediately after the... See more

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Rated 2 out of 5 stars

I really wanted this to be a good site to recommend to teachers applying to my company, but the templates are almost all childish and unprofessional. Yes, it might be good enough for a school-le... See more

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Rated 1 out of 5 stars

Would absolutely not recommend this company. They assisted with my resume revision more than three years ago and I have paid over $21 per month to keep them on in case any changes or updates were nee... See more

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Rated 1 out of 5 stars

I paid $2.3 thinking it was just a small one-time fee for a resume download. But then I was automatically charged $20 without clear warning. The automatic subscription was hidden in the fine pr... See more

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Rated 1 out of 5 stars

Will not uphold the right of refund, stated on their website. I've sent multiple emails, some which were ignored, the rest misinterpreted. I've directly asked for a refund within my rights, and their... See more

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Rated 1 out of 5 stars

Got trapped into a subscription after "free" trial ended. I've been trying to cancel it but they've made it extremely difficult and their website keeps crashing as soon as I try to get to the unsubscr... See more

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Rated 1 out of 5 stars

Be Warned: Resume.io is on the FTC's radar. Not only does Resume.io use illegal, predatory bait and switch tactics to steal from customers, their platform and suite of tools is embarrassingly ave... See more

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Rated 1 out of 5 stars

Hello, I only purchased your service for 7 days for about 3€. I did NOT agree to any recurring payment, yet you charged me €24.95 without my permission. This is completely unacceptable. I deman... See more

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Rated 1 out of 5 stars

I paid for a Resume.io trial subscription (€2.95), but the service was never activated and I was unable to download my CV. The main issue is not the payment itself, but the complete lack of custo... See more

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Rated 1 out of 5 stars

I signed up for a 7-day trial and paid for the trial access only. At no point was it clearly disclosed that the subscription would automatically renew into a paid monthly plan, nor that my credit c... See more

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Rated 1 out of 5 stars

A month of support request and still nothing. They lost my resume ignored my request for help. I would not recommend their resume service as their price and promises remain over promised and under de... See more

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Rated 1 out of 5 stars

I would give this website zero stars! Do not use it. I signed up to add cosmetics to my CV and then canceled my subscription. After three months, I noticed a charge in my account without any prior not... See more

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Rated 1 out of 5 stars

Love the interface, the templates and the overall product but why is the platform so unstable it keeps crashing? Bad Gateway or Something Wrong messages and everything goes black every few hours. A... See more

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Rated 1 out of 5 stars

Like most 1 star review here, I signed up for one week and then got charged a recurring monthly fee that was different to what was stated in the small print of the original email. So not only am I bei... See more

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Rated 1 out of 5 stars

they billed me 29 usd after trial without any notification or warning ( full week wasnt even done they billed me after 6 days ). support is ignoring my refund request for 3 days. cv quality is also do... See more

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Rated 2 out of 5 stars

Besides having a sleak, simple interface and some and a AI writing assistant, the service is pretty basic. Nothing that GenAI tools can't do for you, probably even better. I tried to delete my... See more

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Rated 1 out of 5 stars

Resume.io has only very basic template for CVs and I cannot recommend you do this straight from word. But more importantly, they do not recognize the cancellation of subscription and even after foll... See more

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Rated 1 out of 5 stars

I never subscribed! I created a CV one off payment of £2.95 this without me noticing they starting taking money monthly out of my PayPal account. I NEVER AUTHORISED THIS AND EXTREMELY CONCERNED abo... See more

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Rated 1 out of 5 stars

I got scammed by this site. I created one resume and paid for that one time payment. After 4 months I realised that I was being charged every month for 19.95 for some subscription I never activated. A... See more

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Rated 1 out of 5 stars

Scammy and dishonest. I paid €2 for what was clearly advertised as a weekly plan, only to be hit with a charge 7x higher for a so-called monthly subscription I never agreed to. No clear warning, n... See more

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Rated 1 out of 5 stars

I cancelled my subscription back in November and I got charged twice €24.95 for December and January. I emailed their customer service about the extra billings and got no response for a refund. These... See more

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Rated 1 out of 5 stars

The tool itself is great but the sneaky auto renew and the cost is absurd. Praying on desperate unemployed people by tricking them into using a "free" tool until they actually need to download... See more

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Rated 1 out of 5 stars

It was ok - However, I was unclear there were more steps to save it in WORD so the file didn’t initially work for me. Didn’t catch the “7 Day” trial in time and customer service will REFUSE to... See more

Company replied


Company details

  1. CV service
  2. Career Coach

Information provided by various external sources

Free online resume builder, allows you to create a perfect resume in minutes. See how easy it is to create an amazing resume and apply for jobs today!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

55K reviews

5-star
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Rated 1 out of 5 stars

I tried the free trial and canceled…

I tried the free trial and canceled before the subscription went into effect. I was charged the full amount. Tried contacting their customer service and they won’t return my money saying that it states that if I don’t cancel before the trial, I will be charged. I DID cancel before the trial ended!

19 January 2026
Unprompted review
Rated 2 out of 5 stars

They did a good job with helping me fix…

They did a good job with helping me fix up my resume, but a few months later I switched to their free plan and they continued to bill me $29.95 a month for several months. I disputed the most recent charge through my bank and got some of it back, but then the next month the charge reappeared on my bank statement. They use a single Point of Sale scheme instead of recurring payments to make it more difficult to cancel. There's no way to update your payment information on the Resume.io website, so you have to delete your account completely. I showed screenshots of my account page showing 'free plan' to my bank then deleted the account. If they charge me again next month I'll have to change my debit card with the bank to make it stop. They took over $240 total, most of which was charged after I'd switched to their free plan. Be very careful with this service.

10 February 2026
Unprompted review
Rated 1 out of 5 stars

This is one of the websites that…

This is one of the websites that promote to be free and after spending 10 minutes of putting in all the information, when it comes to download your resume, they ask you to pay or you can not download. That is so much waste of time and really not worth it. Worst marketing strategy to ever exist!!!!!! HATE that.

11 February 2026
Unprompted review
Rated 5 out of 5 stars
Resume.io logo

Reply from Resume.io

Hi Paul,

Thank you for your wonderful review. We’re so glad to hear everything was perfect for you.

Your support truly means a lot to us, and we’re here anytime you need help in the future.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

So fun and easy!

It's so easy to use and helpful when it comes to writing and correcting mistakes!

11 February 2026
Resume.io logo

Reply from Resume.io

Hi Andrea,

Thank you for your great review. We’re really happy to hear you found the platform easy to use and helpful for writing and correcting mistakes.

Your feedback means a lot to us, and we’re always here if you need any assistance.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

review

Fast and simple to use

12 December 2025
Resume.io logo

Reply from Resume.io

Hi Tutuianu,

Thank you for your review. We’re glad to hear you found the platform fast and simple to use.

Your feedback means a lot to us, and we’re always here if you need any support.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

Very easy to use the platform to get a…

Very easy to use the platform to get a resume done in a short period of time!

11 February 2025
Resume.io logo

Reply from Resume.io

Hi Dennis,

Thank you for your kind review. We’re happy to hear you found the platform easy to use and were able to create your resume in a short period of time.

We truly appreciate your support, and we’re here if you ever need help again.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

Better than Adobe..

Better than Adobe... Adobe has editing issues; I spent hours on Adobe and remembered this IO program and fixed everything fast. This was fast and easy.

10 February 2026
Resume.io logo

Reply from Resume.io

Hi Tracey,

Thank you for taking the time to share your experience. We’re really glad to hear our tool helped you resolve your editing issues quickly and made the process fast and easy.

It means a lot to know we could save you time and frustration.

Regards,
Team Helpdesk

Rated 2 out of 5 stars

The resume experience was ideal... too bad they resort to scammy subscription tactics

The resume experience worked just as needed. It is unfortunate, however, that this company is just another scammy website. I paid $2.95 for 7 days of usage... then was billed $30 for a membership 30 days later. Now mark my words, the company is going to reply to this and say it is written somewhere blah blah blah. I don't buy that, it isn't clear and obvious, and other reviewers feel the same. I feel bad for businesses who have to make a extra dollars via scammy tactics, because their product isn't worth it or they aren't good at articulating the value to charge more up front. Two stars.

29 January 2026
Unprompted review
Resume.io logo

Reply from Resume.io

Hi Austin,

Thank you for sharing your experience, and we’re sorry to hear about the frustration this caused. We understand your concerns regarding the billing, and we’d really like the chance to review your account and clarify what happened.

Please reach out to us at [email protected], and our team will be happy to assist you further.

Regards,
Team Helpdesk

Rated 5 out of 5 stars

amazing tool really works well

amazing tool really works well

2 October 2025
Resume.io logo

Reply from Resume.io

Hi Steph,

Thank you for your wonderful review. We’re so happy to hear that you found the tool amazing and that it worked well for you.

Your support truly means a lot to us, and we’re always here if you need anything.

Regards,
Team Helpdesk

Rated 4 out of 5 stars

i cant write in other language like…

i cant write in other language like hebrew.. arabic... .

10 February 2026
Resume.io logo

Reply from Resume.io

Hi Randa,

Thank you for sharing your feedback with us. We understand your concern about not being able to write in languages like Hebrew or Arabic, and we truly appreciate you highlighting this.

We’ve noted your suggestion and will be sharing it with our team as we continue working on adding more language support in the future.

Regards,
Team Helpdesk

Rated 1 out of 5 stars

Solid platform but literally defrauded…

Solid platform but literally defrauded me.

The "money back" guarantee is literally a scam. I bought a 7 day pass by mistake and immediately requested a refund. They literally refused to give it to me. Seems like most of the reviews here are bots as well...watch out.

9 February 2026
Unprompted review
Resume.io logo

Reply from Resume.io

Hi Zach,

Thank you for sharing your feedback, and we’re sorry to hear about your experience. We understand your concerns regarding the refund request, and we’d like to review your account so we can clarify what happened and help resolve this properly.

Please reach out to us at [email protected], and our team will be happy to assist you further.

Regards,
Team Helpdesk

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