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Riviera Profumi Reviews 3,227

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TrustScore 5 out of 5

4.8

Perfume store
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See what reviewers are saying

Rated 5 out of 5 stars

As a foreigner living in italy, they are helping me a lot with my problem. They explained the situation which was not because of them, and try to solve it throughly while informing me with the next st... See more

Rated 4 out of 5 stars

They changed the delivery time from Tuesday to Wednesday. They said Tuesday between 10 and 12 they arrived at 15

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Company details

  1. Perfume store
  2. Beauty supply store
  3. Cosmetics Industry

Written by the company

Riviera Profumi è la Profumeria Artistica della Riviera Romagnola. Con tre negozi attivi tra Emilia Romagna e Marche, abbiamo deciso di offrire la nostra passione, le nostre conoscenze e il nostro amore per la Profumeria d'autore e di nicchia a tutti. Come? Aprendo la vendita attraverso il nostro negozio online. Scegliamo con cura i prodotti venduti: solo i migliori brand entrano a far parte del catalogo di Riviera. Trattiamo ogni singolo ordine come merita di essere trattato: con cura e amore, prestando attenzione ad ogni dettaglio. In ogni pacchetto troverai campioncini omaggio, biglietti scritti a mano o video ringraziamenti, fazzolettini profumati e tante altre sorprese a seconda del periodo dell'anno. Io sono Dalila, e sono la titolare delle profumerie Riviera. Buon Profumo :)

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 78% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Disappointed

I was looking at the perfumes and then wanted to see the total. They automatically charged me, and I wasn't ready to pay. I felt like I'd been robbed. I canceled the order immediately. After two days, they told me it was canceled, but I never received my money back.

29 December 2024
Unprompted review
Riviera Profumi logo

Reply from Riviera Profumi

Good morning Jenny,

We have already asked you some additional information via TrustPilot since this is a review from organic source and we do not have orders placed with the name "Jenny Rivas" in our database.

Could you please write an email to this email address ordini@rivieraprofumi.com?

Thanks for your collaboration!

A fragrant greeting,

The Team of Riviera Profumi

Rated 5 out of 5 stars

As a foreigner living in italy

As a foreigner living in italy, they are helping me a lot with my problem. They explained the situation which was not because of them, and try to solve it throughly while informing me with the next step. They have exquisite perfumes with hundreds of different perfumes. Truly the best place to order perfume from online ( i have not visited their store but it is probably good as their customer service)

21 June 2024
Unprompted review

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