Rocket Loans Reviews 8,722

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly experience, highlighting the speed and ease of the funding process. Many reviewers appreciated the convenience of features like autopay and the ability to manage the entire process online. Consumers found the application process to be quick, with some reporting loan approval in minutes and funds deposited into their accounts within a day or two. People repeatedly mentioned the helpfulness and professionalism of the staff, with several reviewers specifically naming representatives who went above and beyond to assist them. Reviewers also appreciated the clear communication and the availability of various loan options. The company's service is commended for helping individuals consolidate debt, lower interest rates, and improve their overall financial situations.

Based on these reviews

Rated 5 out of 5 stars

Convenient and Fast Funding. I applied for a loan online and in less than 15mins, was appoved. Also money was in the bank by day 3. It was a breeze applying online. They gave me a discounted rate for... See more

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Rated 5 out of 5 stars

This was the easiest transaction I've ever had, downloaded the required documents, received confirmation in 2 days of my approval. Received the money in my account 3 days later. I even asked them to... See more

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Rated 5 out of 5 stars

Their process is fast and easy. Before even applying the terms, interest rates etc. is shown. They will run a soft credit check that doesn't hurt your score. Once that is approved they send several m... See more

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Rated 5 out of 5 stars

Quick and easy process getting a personal loan! Great rate, but my credit score is over 800, so got what I expected. I did have to upload tax documents because their system didn't recognize my incom... See more

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Rated 5 out of 5 stars

It was a good experience. Because I have 2 different places where money was deposited, it took a few tries to get them all the information. My bank would not allow them access to my bank account but I... See more

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Rated 5 out of 5 stars

I had a several offers for a personal loan and I am happy to select Rocket Loans because it was very clear to process my application in a timely manner. I needed $35,000 but because of your regulat... See more

Company replied

Rated 5 out of 5 stars

Convenient and Fast Funding. I applied for a loan at a GREAT rate and got the money by day 3. It was a breeze applying online. They gave me a discounted rate for setting up automatic monthly payments.... See more

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Rated 5 out of 5 stars

I was very surprised at how quick my loan was approved and how easy the process was. I owe this all to Mia, their customer service representative. She instructed me step by step (via telephone). She w... See more

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Rated 5 out of 5 stars

Ajanae and Mike were two of the nicest, most accommodating, and helpful people I've ever dealt with. This is like my fourth or fifth dealing with Rocket over the years, and it just seems to get better... See more

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Rated 5 out of 5 stars

I manage a 3-unit property I have owned for over 20 years and have had occasional "hick-ups". Sewer repairs, a water main break, several fence replacements, a new walk-way, roof repairs and rep... See more

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Rated 5 out of 5 stars

I researched and learned, as I have before. This experience let me weigh out and compare so many options. I checked their advisory options throughout to make sure I understood my choice. I did not fee... See more

Rated 5 out of 5 stars

The experience was very efficient, the transfer of information was simple and all online. The process from applying till signing was only a few hours. Banks take too long and are very inefficient. The... See more

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Rated 5 out of 5 stars

Rocket Mortgage makes it easy-to-use everything is streamlined to go smoothly. They don't hesitate to get back to you when you have a question. You know they're taking care of you're well being. I've... See more

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Rated 5 out of 5 stars

Rocket loans really helped me with my personal finances right on time. The staff were really helpful and professional. I’ll definitely use them again in the near future. I highly recommend Rocket loan... See more

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Rated 5 out of 5 stars

It's hard to admit and embarrassing, that I need some help with bills. The process was super easy, quick, and painless! It literally took me 6 mins from beginning to end! No phone calls! No having to... See more

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Rated 5 out of 5 stars

My experience was fast and smooth, very similar to the other five-star reviewers. The process was quick. I had switched from a refi-cash-out option to a personal loan. Funds were deposited the same da... See more

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Rated 5 out of 5 stars

Rocket Loans is a great financial institution that makes it very easy to barrow money and very professional with their process to set up automatic payments. They ensure money is in your account wit... See more

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Rated 3 out of 5 stars

The loan process was fine, but when we were paying it off balance in full they took a full extra payment that has NOT BEEN RETURNED. This was our 3rd & last time we will use Rocket Mortgage the last H... See more

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Rated 5 out of 5 stars

The application was so easy to fill out and I did the entire thing online in just a few minutes. I was approved quickly and given a choice of amounts and repayment methods. As soon as I uploaded the r... See more

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Rated 5 out of 5 stars

I was shocked I was approved for funds as I applied to multiple companies for a loan and kept getting denied or referred to a National Debt Relief (NDR) agency. I knew my credit was rock solid in term... See more

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Rated 4 out of 5 stars

Great: the application, processing, web services: all fast and easy, the APR was competitive. Poor: Payoff processing. It took 16 days (from posting date of the check) to indicate 'paid' on website... See more

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Rated 4 out of 5 stars

Rocket Loans provided me a fast, easy to access process to obtain critically needed cash for an emergency involving removal of a large oak tree, which had partially fell due to high wind. Other trees... See more

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Rated 4 out of 5 stars

Overall, a great experience getting my consolidation loan through rocket loans. Communication with me throughout the process was excellent and the money came very fast. My only complaint is, they... See more

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Rated 5 out of 5 stars

My experience has been outstanding. Securing the loan was an easy process. I recently lost my job and was unable to pay on time. I called Rocket and spoke with Jake. He was extremely helpful and r... See more

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Rated 5 out of 5 stars

Easy process & approved in minutes. Since I applied late Friday night, it was Tuesday before funds hit my account. 2 business days is reasonable & quick. Just be mindful if applying on the weekend tha... See more

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Rated 5 out of 5 stars

I had just completed a mortgage with Rocket when they offered me a personal loan. No way I'll be approved I thought, but I was coming up a little short in my real estate pursuits so I had to try. Wham... See more

Rated 3 out of 5 stars

Pros: The process was easy and funding was quick. Cons: Rates are a few points above prime and the costly 8% origination fee even with 800+ credit score. Credit unions offer a better value with n... See more

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Rated 5 out of 5 stars

I appreciate the ease and efficiency of taking a small loan based upon my equity. I bought my home in 2020 and it has been a joy to me. I have come across some unexpected medical bills and did NOT n... See more

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Rated 5 out of 5 stars

What else can I say other than WOW! This has to be the easiest loan I have ever gotten. I think it took less than 5 minutes to get the approval and two days later money in my account. Using it to get... See more

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Rated 5 out of 5 stars

The loan process was easy and upfront. I wasn't inconvenienced by the lender calling multiple times asking for information already provided on the application, or by wasting my time offering loans... See more

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Rated 5 out of 5 stars

ALLIE made my experience great! I had been trying for several hours over 2 days to complete the paperwork for a home improvement loan with Rocket and 1 other lender. No luck. Today, I finally dec... See more

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Rated 5 out of 5 stars

I was having a lot of trouble getting signed in to my Rocket account and Allie was able to help me troubleshoot all that. Then Allie walked walked me through the whole process of getting my new loan.... See more

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Rated 5 out of 5 stars

When I was in a tight position financially with strong income and future funds I knew were coming, I found an offer from Rocket Loans through credit karma. The process was easy and yes you will pay a... See more

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Rated 5 out of 5 stars

Rocket Loans process is a masterclass in efficiency and perfection. I have my home mortgage with Rocket Mortgage and I applied for a personal loan today.I was done with the process online and got t... See more

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Rated 5 out of 5 stars

Molly was great! We needed a little more capitol cushion for our childcare center and Molly was instrumental in getting us the information to apply for a personal loan. The money was in our account... See more

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Rated 5 out of 5 stars

If I had known how professionally my equity loan would be handled I would have tackled this much sooner. The experience was stellar and I felt in good hands all the way through. Perfect communication,... See more

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Rated 5 out of 5 stars

Although I don't know how much I like Rocket Loans, I will say the representative that helped me, Jakob, was great. He remained calm throughout even though i was very frustrated. He was able to reso... See more

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Rated 5 out of 5 stars

Great experience to fill application and get funds to my bank account within 2 days ! No cross questions straightforward unlike other lenders who asked me why u need money that I felt disgusting even... See more

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Rated 5 out of 5 stars

A straight forward and user-friendly online loan application that took just over 5 minutes to complete. Loan approval was nearly instant. Received a better than expected interest rate. Money was in... See more

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Rated 5 out of 5 stars

Needed a loan to pay off credit card dept so I started what I felt would be a tedious and stressful process. It started out with debt to income ratios, income and credit scores and waiting by the pho... See more

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Rated 5 out of 5 stars

Rocket loans has given me a road to financial freedom! After being denied by so many companies even though I have never missed a payment to my credit cards i will still denied a consolidation loan tim... See more

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Rated 1 out of 5 stars

I had a very negative experience with this loan provider. The terms were misleading, and the fine print included hidden fees and extremely high interest rates that were not clearly disclosed upfront.... See more

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Rated 5 out of 5 stars

The process was as advertised. I provided documents that were easy to access and confirm. The system communicated clearly and timely what was happening and/or what was needed. The funds came exactly w... See more

Company replied


Company details

  1. Non-bank financial service
  2. Alternative Financial Services
  3. Financial advisor
  4. Loan agency

About Rocket Loans

Written by the company

Simple. Fast. Personal Loans.

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Rocket Loans provides clients with a simple and fast personal loan experience. With loan amounts ranging from $2,000 to $45,000, our Rocket-fast technology can help cover any big or upfront costs in your life, including:

  • Debt Consolidation
  • Home Projects
  • Auto Loans
  • Unexpected Expenses
  • Special Occasions

Rocket Loans has a simple online application process, fast funding and easy payback plan. Explore how a personal loan can help you achieve more on our website.

Visit RocketLoans.com
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Still unsure how we can help? Visit our Learning Center for educational articles, loan tips, checklists and more:

Read Our Blog

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We like to think that our greatest asset is you – our clients! Let us know how we’re doing. Share your Rocket Loans story by leaving us a Trustpilot review. And if you are experiencing servicing issues or need help personalizing your loan experience, we’re here to help make things right.

Talk To Us

We’re also in good company. Are you looking for Rocket Mortgage? Our sister company offers different loan and home products, including mortgages. If you recently bought or refinanced your house through Rocket Mortgage share your experience using the review link below.

Review Rocket Mortage
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All personal loans are made by Cross RiverBank, a New Jersey state chartered commercial bank. Member FDIC, Equal Housing Lender.


Contact info

4.9

Excellent

TrustScore 5 out of 5

9K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Positive experiences with Rocket

My mortgage company merged with Rocket, which allowed me the opportunity to become familiar with them. When I was given the opportunity to get a loan through them directly, I thought I would give it a shot. The terms were so reasonable and they made the process so easy to get through. Even though I didn't need the money immediately, they were incredibly fast!

2 February 2026
Unprompted review
Rocket Loans logo

Reply from Rocket Loans

Hi Jen,
We're thrilled to hear about your positive experience with Rocket Loans. It's wonderful that you found our terms reasonable and the process easy to navigate. Speed is definitely one of our priorities, even when there's no rush on your end. We value your trust in choosing us after your mortgage company merged with Rocket, and we're grateful you decided to work with us directly. Welcome to our Family of Companies – we're proud to have you as part of the Rocket journey. Thanks for sharing your experience!

Rated 5 out of 5 stars
Rocket Loans logo

Reply from Rocket Loans

Hi Raymond,
We're thrilled to hear that your Rocket Loans experience was quick and convenient. Speed and simplicity are exactly what we strive for with our online process, and we're glad it worked so well for you. We appreciate you taking the time to share your positive experience!

Rated 4 out of 5 stars

I spoke with several representatives

I spoke with several representatives, and each one made a sincere effort to listen to me, and to make me feel valued.

10 February 2026
Rocket Loans logo

Reply from Rocket Loans

Hi James,
We're thrilled to hear about your positive experience with our team members at Rocket Loans. Our representatives work hard to truly listen and make every client feel valued, so it means a lot to know they delivered on that promise during your interactions. Your feedback helps us continue improving our service, and we're grateful you took the time to share your experience. If there's anything else we can help with in the future, please don't hesitate to reach out. Thanks for choosing Rocket Loans!

Rated 5 out of 5 stars

The process was very easy

The process was very easy, helpful, and painless.

10 January 2026
Unprompted review
Rocket Loans logo

Reply from Rocket Loans

Hi Michelle,
We're delighted to hear that your Rocket Loans experience was easy, helpful and painless. Making our process simple and stress-free for our clients is exactly what we strive for every day. We appreciate you taking the time to share your experience with us!

Rated 5 out of 5 stars

I needed money to replace my roof and…

I needed money to replace my roof and the personal loan process with Rocket Loans was a very simple process.

9 February 2026
Rocket Loans logo

Reply from Rocket Loans

Hi Cindy,
We're glad to hear that Rocket Loans was able to help you with your roof replacement project. Making the personal loan process simple is exactly what we aim for – helping our clients handle important home improvements without unnecessary complexity. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

The lady who helped me

The lady who helped me. Was clear on the steps I should follow, since I am not computer savvy. In addition to being very knowledgeable and patient with the time it took me to log inn. It was a very good experience.

9 February 2026
Rocket Loans logo

Reply from Rocket Loans

Hi Maria,
We're delighted to hear about your positive experience with Rocket Loans. Our team members take pride in providing clear guidance and patience, especially when navigating technology. We understand that personal assistance makes all the difference, and we're glad our team member was able to help you through the process with knowledge and care. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Fast response to any questions I had…

Fast response to any questions I had and reasonable terms and conditions considering it wasn’t actually through my bank. I enjoyed working with rocketmoney and would again if I needed to.

6 February 2026
Unprompted review
Rocket Loans logo

Reply from Rocket Loans

Hi Martina,
We're delighted to hear about your positive experience with Rocket Loans. Fast responses and reasonable terms are exactly what we strive to provide, and we appreciate you recognizing that. It means a lot to know you'd choose to work with us again. Thank you for your trust, and we're here whenever you need financial solutions in the future. We appreciate you taking the time to share your experience!

Rated 4 out of 5 stars

Call

Good help when I call

5 February 2026
Unprompted review
Rocket Loans logo

Reply from Rocket Loans

HI Javier,
We're glad to hear you received good help when you called Rocket Loans. Our team strives to provide excellent customer service with every interaction. Thank you for choosing Rocket Loans and taking the time to share your positive experience.

Rated 5 out of 5 stars

Excellence of Rocket Loan

I had a several offers for a personal loan and I am happy to select Rocket Loans because it was very clear to process my application in a timely manner.
I needed $35,000 but because of your regulation,
my take money will be $32,79t which was disappointing to be honest with you.

9 February 2026
Rocket Loans logo

Reply from Rocket Loans

Hi Teruko,
We're pleased you chose Rocket Loans from among several offers and appreciated our clear, timely application process. We understand your disappointment regarding the final loan amount. The difference between your requested $35,000 and the $32,791 received reflects our origination fee, which covers application processing and ongoing loan servicing. We appreciate your honest feedback as it helps us improve how we communicate about these fees upfront. Thank you for trusting us with your financial needs!

Rated 5 out of 5 stars

Very easy to use and prompt reply

Very easy to use and prompt reply

8 February 2026
Rocket Loans logo

Reply from Rocket Loans

Hi Buster,
We're delighted to hear you found Rocket Loans easy to use and that you received a prompt reply. We work hard to create a simple experience with quick responses for all our clients. We appreciate you taking the time to share your positive experience!

Rated 5 out of 5 stars

It was quick and simple they said it…

It was quick and simple they said it would take one to three business days and it didn't even take a whole day.

4 February 2026
Unprompted review
Rocket Loans logo

Reply from Rocket Loans

Hi Ernest,
We're thrilled to hear that your Rocket Loans experience was quick and simple. While we aim to complete the process within 1-3 business days, we always strive to move as fast as possible. It's great to know we exceeded your expectations on timing. We appreciate you taking the time to share your positive experience!

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