Sansbeauté® Reviews 352

TrustScore 4.5 out of 5

4.5

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4.5

Excellent

TrustScore 4.5 out of 5

352 reviews

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Replied to 50% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Quick reply from client service

I do like the hairdryer although one of the magnetic pieces stopped attaching less than a month after buying it (I have read reviews from other people complaining about that too). The client service has been very responsive. I do not understand why instead of activating the warranty they asked me to write a review here to receive the broken part and "save the environment". But since they have been very quick in responding, I trust they will send a replacement for the defective part soon.

22 January 2026
Unprompted review
Rated 1 out of 5 stars

Careful: fraud!

I ordered a wet-to-dry-blowdryer for 90€ (original price: 130€). The package arrived quickly, yet the blowdryer was unable to perform the basic task of this device: to produce hot air or to heat up the ceramic plates sufficiently to dry hair. Surprised by this outcome I wrote to customer support. They were very friendly but did not at all engage with the main question: why would you send a faulty device? And do you want to send me another one in exchange for the faulty one? The cherry on top is that I have to pay for the return shipping. For a product that does not work. I wish I would have ordered with Babylisss, as I planned in the first place.

16 January 2026
Unprompted review
Rated 5 out of 5 stars

I couldn’t be happier with my…

I couldn’t be happier with my experience! The website was easy to navigate, and the product descriptions were clear and helpful. The quality of the products is outstanding—they feel luxurious and deliver real results if you don’t have money to spend on Dyson. To be fair, you won’t need Dyson after you buy Sansbeaute. Highly recommended!

7 March 2025
Unprompted review
Rated 5 out of 5 stars

Good and nice products

I bought a shaver and its perfect for me. Also a perfect sanstraaight for my wife and daughter. good quality and design

20 January 2025
Unprompted review
Rated 5 out of 5 stars

Great products and costumer service

I am a longtime client at sansbeauté and my experiences have always been great! Many of the products come with garanty and the company keeps it promises!
My shaver had some technical issues and they replaced the product within a few days! You can definitely count on them to solve your issues!

1 October 2024
Unprompted review
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