Easy to navigate website. I emailed customer service and they were quick to respond and were extremely helpful with links on how to use as well as ingredients base of the products. Amazing upsell, the... See more
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Review summary
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Company details
Contact info
Keizersgracht 62, 1015 CS, Amsterdam, Netherlands
- +31614985447
- [email protected]
- sassysaints.com
Replied to 97% of negative reviews
Typically replies within 48 hours
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Average product, needs a lot more work from the brand
product packaging- 8/10
Product quality- 7/10
User friendly - 5/10
Shaping the gels to fit the nails - 2/10
Lasted for 10 days - 15 days.
Nail health - 9/10
Might not be the right fit for me, as i need them to fit well and look flawless.
I tried the french kiss color.
The french tip shape is not fitting well, as its too wide and not shaped well.
The wraps are awesome
The wraps are awesome! I am getting better at applying them each time. They don’t damage my nails and are so much cheaper than going to the salon. I look forward to more colours.
The make your own starter pack is not…
The make your own starter pack is not website or phone friendly. the user experience is very bad. also the filters do not work.
Website was easy to navigate
Website was easy to navigate, almost too easy. I don’t normally do subscriptions and was nervous after I confirmed payment that this was the beginning of a subscription. Will see when the product arrives if it’s something I want to commit to.
My sister gifted me with this nails and…
My sister gifted me with this nails and I loved it! Now I am buying more!!!
I liked the nail options but no black hand models
I liked the nail options but none of the hand models were black. I wanted to know how the colours would compliment my skin colour but every hand model were fair skinned. I did order and I'm hoping it will look ok, but that was something that made me doubt my picks. I do wanna support a woman owned business I just hope they think about this for a better experience
Don’t buy!!
It’s a scam, stay away from this company. I was subscribed without my explicit consent, and the cancellation process is made deliberately difficult. I contacted them within minutes of receiving the order confirmation to cancel, yet the order was shipped anyway.
The « full refund » process is complicated and doesn’t include the shipping cost. Still waiting to see if I will get my money back.
The nails are ok but don’t last long. Avoid at all cost.
I was signed up to a subscription after…
I was signed up to a subscription after a one-off purchase without realising and when I asked them how and why, they responded with all the reasons a subscription was good for me which was obviously a pre-composed response. I thought my account had been hacked initially! I’m waiting to see if they’ll give me a refund but I won’t hold my breath.

Reply from Sassy Saints
Great company and product!
The product is lovely (I bought nails but I would try other products), but their customer service is A+! Very responsive and helpful! I recommend this company!
Lovely but lift quickly
I love them, but they do lift and peel after a couple of days. I also had an allergic reaction to one colour but not another, bit weird & wonder if some colours have stronger chemicals than others. I don’t seem to react to paler ones.

Reply from Sassy Saints
Overly complicated website experience
I don’t know about the product quality yet, as I only just ordered. This review is about the website experience, as I was prompted. The website is slow to load, and too busy. The checkout is confusing and not phone friendly, you have to scroll through items to see what’s in your cart, which isn’t immediately obvious. It also loads incorrectly sometimes. The large checkout+ button is unnecessary and predatory, just add delivery protection as an option in the checkout. All in all, this brand’s website should do less, be more straightforward and people will have a better experience.

Reply from Sassy Saints
Easy shopping for experience
Easy shopping for experience. I’m not sure how I feel about the product yet as I haven’t received it, hence the 4 stars.
Dreadful product
Dreadful product - the male look good in the packet but the are quite thick so seem to catch in your hair / clothes etc… I followed all the instructions and they still peeled within a couple of days - infact some started to lift after 24hrs. I had used a different brand before trying these and they were much superior and DID stay in the two weeks and would have lasted longer if odd ones hadn’t started to lift - will be going back to those and not using sassy nail ever again! Waste of money

Reply from Sassy Saints
Easy to put on and looks like gel
Easy to put on and looks like gel or dip for less than a quarter of the price! My nails are much healthier too.
Website a bit difficult at checkout
Lovely selection of colours some good advice on discount levels. Paying was an issue as it wouldn't allow me to adjust the order before paying. I keep having to cancel the order and start again.
Easy to navigate
Easy to navigate, pop up for color selection was seamless, suggested add on purchases was perfect and relevant.
Easy to navigate website
Easy to navigate website. I emailed customer service and they were quick to respond and were extremely helpful with links on how to use as well as ingredients base of the products. Amazing upsell, they went over and beyond my query. Shows the team believes in product. Made my first purchase- hope it goes well as I am allergic to any other form of traditional gel.
Great display of product and product…
Great display of product and product details. Can't wait to use my Sassy Saints Nails!
Only webshop evaluation
I was putting all colors in the basket, but it would not load. After 3-4 times try, finally got to go and see my basket. Took me a day or Two and all of my products was in, Eventhough i Only wanted to buy One pack of buy 3 Get 3. i am very excited to try out the products! This is Only a webshop rating, and I Will be back with rating the products honestly. If this works !!! Omg 🤞🏽🩷🙏🏽

Reply from Sassy Saints
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