SeatGeek Reviews 15,686

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the user-friendly platform that makes buying and selling tickets straightforward. Many consumers highlight the ease of finding and comparing seats, with a clear display of options and prices. The platform's filters are useful for quickly locating desired seats. Furthermore, the ticket purchasing and transfer processes are generally smooth, and tickets are delivered promptly. However, some consumers have reported technical issues, such as problems with listings and sales history. There are mixed opinions regarding pricing, with some finding affordable options and good deals, while others feel prices are high. A few reviewers have also mentioned order cancellations or discrepancies in seating arrangements, leading to dissatisfaction.

Based on these reviews

Rated 5 out of 5 stars

All you have to do is buy the tickets and when you get there they scan the barcode. Finding decent seats for an affordable price was easy and it was easy to find my seats at Amerant Bank Arena my fi... See more

Rated 5 out of 5 stars

The SeatGeek app was super easy to set up and use. And we got notifications of price drops and upgraded to much better tickets right before the event when the prices dropped. We put our original tick... See more

Rated 5 out of 5 stars

SeatGeek makes buying tickets incredibly easy! I can quickly search for the best seats within my budget, and the entire process is fast, hassle-free, and secure. No matter the venue, I feel confiden... See more

Rated 5 out of 5 stars

I had a fantastic experience with SeatGeek. The app is incredibly easy to navigate, and finding tickets took no time at all. I really appreciated how clear the seating options and prices were, which m... See more

Rated 5 out of 5 stars

What made the experience great was being able to take my fiancé to see Ron White for the very first time, the seats were great and the ticket prices were reasonable, and the show was beyond hilarious.... See more

Rated 5 out of 5 stars

We wound up with great seats to the show we wanted to attend. There was a wide variety of seats and price points available and the selection process was straightforward. We received the seats via the... See more

Rated 5 out of 5 stars

I used Stubhub as my site for listing tickets for resale for a long time. Unfortunately I've encountered technical issues through no fault of my own which cost me thousands of dollars in lost sales an... See more

Rated 5 out of 5 stars

The CSR did an excellent job in talking my wife thru deleting our Seat Geek app, helping her to create an updated one and then getting our season USL - Lou City soccer tickets and parking pass re-esta... See more

Rated 5 out of 5 stars

We weren't planning on going to Mets Opening Day because tickets were much too expensive, despite travelling from England to see our teams playing each other. Found tickets on SeatGeek at a price we w... See more

Company replied

Rated 5 out of 5 stars

You never really know what the customer service is like until something goes wrong with your order. Seat geek reps went out of their way to help me on two separate problems recently. I current... See more

Company replied

Rated 4 out of 5 stars

Tulsa BOK, SeatGeek is a front end of sorts for Ticketmaster. SeatGeek had seat locations and pricing that I couldn't find through Ticketmaster. My only complaint is I had to get a ticket Master ac... See more

Rated 4 out of 5 stars

I was looking for a very specific kind of seat experience for a local NBA game that included unlimited food and beverage. I was able to find these seats easily thanks to filters on SeatGeek. I also ap... See more

Rated 5 out of 5 stars

Unlike Stub Hub, I have never had an issue with Seat Geek. For the most part, transactions occur in a swift and easy going manner. And if there is an issue, their customer service handles the problem... See more

Company replied

Rated 5 out of 5 stars

Honestly it was another nonprofit charitable gesture by a pro-team. It is of course lovely to be gifted 50 tickets. This was not really my purchase. I have never earned enough to be able to buy anyt... See more

Rated 5 out of 5 stars

The purchase of tickets went well. There was adequate info available to assist me in selecting seats that met my needs. Unfortunately the event was cancelled a couple of days after the tickets were pu... See more

Rated 1 out of 5 stars

Two months ago, I ordered tickets for the book of Mormon performance in Los Angeles on 7 February. They were supposed to have sent me my tickets by now and I still cannot get them to respond as to whe... See more

Rated 5 out of 5 stars

As my teenage boys are getting older and starting college I look for any family event that would interest them and the Celtics being in the playoffs were exactly what we wanted to do. But ticket pric... See more

Rated 5 out of 5 stars

The experience I received was outstanding. I enjoyed being reminded of the event as I had been extremely busy leading up. The use of the app was easy to use and navigate through. I’ll continue to u... See more

Rated 5 out of 5 stars

Now with the all-included fees, it makes purchasing re-sale tickets easier. However, re-sale shouldn’t be an option since the aritst or performer should be receiving all the money. SeatGeek is easy to... See more

Rated 5 out of 5 stars

My experience with SeatGeek was really good. I bought last-minute tickets (4 days before) for the Billie Eilish concert and they worked perfectly at the entrance, no issues at all. The only thing that... See more

Company replied

Rated 1 out of 5 stars

Website was not the easiest to use especially for non techy people. We ordered 4 tickets but accidentally ordered 4 parking passes. We obviously only needed 1 parking pass. Contacted them immediately.... See more

Rated 1 out of 5 stars

Do not use seatgeek , i accidentally purchased a second parking ticket and requested a refund but they do not give be one which resulted in me losing $50. Just use ticketmaster better prices and they... See more

Rated 1 out of 5 stars

I trusted SeatGeek with a corporate order of 10 tickets for a conference in Las Vegas. I purchased them 5 days early to ensure my team had seats. Today—just 24 hours before the event—SeatGeek cancel... See more

Rated 5 out of 5 stars

There was a major last minute horrible change to my tickets that came from Seat Geek. The seats I ordered were never for sale to begin with and it forced us into seats that I would never have purchas... See more

Company replied

Rated 4 out of 5 stars

UPDATE - I received a credit for one of my tickets from Seat Geek to make things right. I ordered tickets through Seat Geek for the Eagles concert at the Sphere. I knew that they had a guarantee t... See more

Company replied

Rated 4 out of 5 stars

Seat Geek is a good place to buy and sell tickets. My rating would have been higher except for my selling experience. I like to open a second browser to check ticket prices before I list. A similar... See more

Rated 5 out of 5 stars

Quick and efficient way to view games and ticket options for a wide variety of events! I'm a relatively new user and it was each to navigate through the process. The tickets arrived immediately and t... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Seat Geek. Great price and it was flawless. It made me a little nervous that I didn't receive the digital ticket until 24 hours prior to the event but they did say men... See more

Company replied

Rated 5 out of 5 stars

Buying the tickets was straightforward. Seat geek makes it easy to find the seat you want and filter by price. And a few minutes after I had bought them, I was sent a link to my virtual tickets. Hadn'... See more

Company replied

Rated 5 out of 5 stars

Tickets were great. Easy to find seats I wanted. Easily comparable and honest prices. Tickets were delivered in a timely manner. Greatest ticket buying platform on planet earth and the moon

Rated 5 out of 5 stars

i purchased tickets for the 11/16 Bills vs. Buccaneers game thru SeatGeek - it was easy, efficient, and reasonably affordable (considering it was a Bills game :) ). Come time to "transfer" the tickets... See more

Company replied

Rated 5 out of 5 stars

Easy transactions Tickets a available immediately Would appreciate more of a discount after spending literally thousands of dollars with you every year! ($20-50 doesn’t cut it when you spend $300... See more

Company replied

Rated 1 out of 5 stars

Avoid SeatGeek if you actually want to make it to your event. They completely screwed me and my friends out of tickets after we did everything right on our end. The seller never delivered the tic... See more

Rated 5 out of 5 stars

Seat Geek is my go-to for live sporting events. I typically can find affordable seats at a better price on seat geek than from the event directly. Transfers of seats and parking passes have always bee... See more

Rated 5 out of 5 stars

My son and I enjoy going to WSU football games every year and SeatGeek always has the best resell prices! We had great seats right behind the WSU bench at the 30 yard line for the price of endzone tic... See more

Company replied

Rated 5 out of 5 stars

tickets received well ahead of time and on day of event were easily accessed on line or via Wallet. Made entering event a breeze for 4 of us. Other 4 tickets transferred to others who also had rapid a... See more

Company replied

Rated 5 out of 5 stars

I do not have a smartphone so how you took care of me and outlined what I need to do to retrieve my tickets was very helpful. I don't usually go to events so this experience really gave me peace to wa... See more

Rated 1 out of 5 stars

I could never give a good reason to trust SeatGeek at this time. I wish they could've done better for people who were trying to take advantage of scavenging all of the tickets and then resell them on... See more

Rated 5 out of 5 stars

I’ve said this all before this is the second time I’ve been requested to do it an experience. I still love you guys. Please don’t send more, but I hope that you guys continue to be who you are great s... See more

Company replied

Rated 5 out of 5 stars

Bought tickets to Billie Eilish on Seat Geek when I was unsuccessful on Ticketmaster the day they came out. Got great seats. Tickets arrive in my email 3 days before the concert just as promised. Pu... See more

Company replied

Rated 1 out of 5 stars

Purchasing the tickets was easy. However, the event was rescheduled and I was not notified until the day after. ☹️🤔 Three months down the road. I should have been notified immediately as you have my... See more

Rated 2 out of 5 stars

I am somewhat baffled. I have listed tickets multiple times and made successful sales on Seatgeek, but I can NEVER view my listings or my ACCURATE sales history. Neither my laptop or my Iphone app w... See more

Company replied

Rated 1 out of 5 stars

We booked tickets for 7pm show and received tickets for 9:30 pm show. I agreed to the change after agent offered 50% refund, but was not informed that the offer only applies to future orders, not exis... See more

Rated 3 out of 5 stars

At the HomeRun Derby Festival in 2025, we were given a $25 award, but we were not informed that it had an expiration date. When we went to use it, the $25 credit was no longer available, and we had to... See more


Company details

  1. Event ticket seller

Information provided by various external sources

SeatGeek is the smartest way to buy & sell sports tickets, concert tickets, Broadway tickets and more. Tickets from 100s of sources, automatically ranked from the best deal to the worst. Plus all-in pricing, interactive venue maps, view from seat photos, and mobile tickets. Use SeatGeek on the web at seatgeek.com or install SeatGeek for iOS and Android from the Apple App Store or Google Play Store.

100% Guaranteed Tickets!

We guarantee your tickets will get to you in time for the event and be valid, and that if anything happens we will take care of you!

1. Your tickets will be delivered in time for the event
2. Your tickets will provide valid entry to the event
3. The tickets you receive will be the same as those you ordered
4. If any of these things do not occur, you will be provided with comparable or better tickets to the event, or offered a refund. Please contact SeatGeek immediately.
5. If the event is cancelled and not rescheduled, you will be refunded the full purchase price
6. SeatGeek will provide you support to answer any questions at [email protected]

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

16K reviews

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Rated 1 out of 5 stars

Horrible service and no help

I have been reaching out for months trying to get this company to help me find my tickets with no response. I can't get a response or any help. I will never use this again.

11 February 2026
Unprompted review
Rated 1 out of 5 stars

I WILL NEVER TRY AND BUY FROM THESE…

I WILL NEVER TRY AND BUY FROM THESE HEFFERS AGAIN! RUINED MY DAUGHTERS BIRTHDAY TRYING TO BUY TICKETS TO NOA KAHAN. AND NOT ONE PAYMENT STYLE WOULD GO THROUGH. EVENTUALLY TICKETS GOT SO DAMN EXPENSIVE (WHICH I THINK WAS ON PURPOSE) I HAD TO GIVE UP. 😡🤬.
Pissed as DUCK!!

10 February 2026
Unprompted review
Rated 1 out of 5 stars

Avoid SeatGeek if you actually want to…

Avoid SeatGeek if you actually want to make it to your event.

They completely screwed me and my friends out of tickets after we did everything right on our end. The seller never delivered the tickets within the promised deadline, and SeatGeek was zero help — no urgency, no real support, and no effort to fix the situation.
We drove two hours to Atlantic City and paid for a hotel room specifically for this show, only to have the tickets never show up. SeatGeek advertises a guarantee that if a seller fails to deliver, you’ll get replacement tickets of equal or better value. That did NOT happen. Tickets were still available, yet they didn’t even try to secure replacements for us.
I would NOT trust seat geek if you actually want to attend your event! Terrible customer service all around.

8 February 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

The ticket purchase was easy and reasonable. Received the tickets to my phone sooner than expected. Would use them again.

19 December 2025
Rated 5 out of 5 stars

Easy to use online or in app

All you have to do is buy the tickets and when you get there they scan the barcode. Finding decent seats for an affordable price was easy and it was easy to find my seats at Amerant Bank Arena my first time going.

***Just be careful when you buy the ticket because it lets you keep buying tickets after you already bought one so always verify how many tickets you are buying.

5 February 2026
Rated 5 out of 5 stars

I was amazed at the seating

I was amazed at the seating. Everything was a hit. Security was active, no stand around crowds. Vendors overpriced,,,1 tall can beer/1 shot crown royal...$45
My beer lasted me a good long time. Didn't see anyone going to bar😂

5 February 2026
Rated 5 out of 5 stars

It's A Three!

Seats were authentic and excellently presented with view of court. No hiccups in receipt or use of tix.

5 February 2026
Rated 5 out of 5 stars

100%OPTION $4TIXXXX

Easy to select last minute option.Availability usually on point cheaper than going with the standard ticketmaster or vivid.Sometimes is the best option.Sometimes is not gotta roll the dice.Wish they had more promotions codes to offer be on the lookout.

5 February 2026

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