Cider Reviews 12,071

Great customer service! Ordered an item and it might be too big, next size needed wouldn’t arrive until past the return window for original. They refunded (store credit) me cost of original, to place... See more

I received an order and the bag had been slashed open, nothing was stolen, but unfortunately, a cream colored pair of sweatpants got stain stained by mud or something. CIDER gave me a store credit so... See more

I've shopped from Cider for years and have received great customer service every time! Shipping times are usually great, and despite being affordable prices and often discounted, clothes have held up... See more

I can't say enough good things about Cedar clothing company. I have purchased multiple items and have never had a single issue—their products and service are truly outstanding. Every piece I receive... See more

Horrific quality clothing & when returning, they don’t refund the full price of items, absolute scam! Joke of a company ripping people off like that. Will never purchase anything from here again & wil... See more

I rarely leave reviews, but I had such a positive experience with the customer support that I felt I should. I reached out regarding an issue with one of my items and the team responded quickly, pro... See more

HATE this company. Clothing is absolute tat. The fabric, cut, fit is shockingly bad. The clothing is so over priced. I have purchased far better items of clothing, and cheaper, from other companies. A... See more

Honestly, no joke. This is the best clothing app yet. I am super picky on clothes, textures & especially affordability. This clothing brand covers it all beautifully & tbh if you learn how to use thei... See more

Beautiful clothes; not your average range of clothes: funny printed cardigans, romantic dresses, stylish wear for the ones who mean business. Shoes, hats, jewellery and even nice stuff for your dog... See more

I avoided Cider for a long time as I was worried about the clothing quality, but since using them I have been pleasantly surprised every time! Especially as a plus sized person, I find the trousers fi... See more

honestly love cider, super cute clothes and whenever they don't fit quite right they either fully refund me for a return or partially refund and let me keep it (in case it fits someday!). very easy cu... See more

What I love most about Cider is how thoughtful the whole experience feels. From the app’s design to the trendy yet wearable collections, everything feels carefully curated. In the UK it’s tough to fin... See more

One of my favorite things about Cider is how trendy and unique their styles are while still being super affordable! I love that they make it easy to find pieces that feel both chic and comfortable. ❤... See more

I reported via email that I had a faulty skort after one short wear. Joanna was quick to respond and requested all the relevant pictures and information and once sent she shipped me out a new skort th... See more

Unique Styles and Speedy Refunds I made quite a large order from this wesbite after seeing the outfits via Instagram and other apps for some time. I think the designs are quite quirky and the majorit... See more

Absolutely love this app and shop! Everything always looks exactly as it is displayed, the quality is good and the pieces are super pretty. Never had any issues with shipping, paying or simil... See more

Excellent customer service. My order was delivered to an incorrect address. The local post office couldn't retrieve the item [likely stolen, yes federal law 18 U.S. Code § 1705 and 1708 says it's a fe... See more

I did eventually receive my full refund, but the process was more complicated than it should have been. I had to follow up again on the final refund as I was only refunded the amount owed for the trou... See more

I ordered two pairs of trousers on a pre order. Once dispatched I was kept fully updated on the delivery. Unfortunately they were too small but they were exceptional quality for the price. It was free... See more

The company told me they are trying to make the experience more inclusive so I'll wait to see that. In the meantime I love their clothing choices and got lots of items on my wishlist. Received my fi... See more

I have loved changing up my closet with Cider and 99% of the time, everything goes smoothly, but I had a rough time with my most recent order. Fortunately every single one of their customer service re... See more

This is my favourite shop. I love the designs, unique and fun. According to other costumer's reviews, the fabric qualities tend to be good. Also the size is quite precise. You can know beforehand w... See more

Not transparent T&C about returns: if you return an order, you will pay and the first shipping fee, and a “label return fee” of 3,99€. I returned my first order and have to pay 9,98€ to have NOTHIN... See more

I have been ordering from Cider and have had only pleasant experiences while dealing with the company. They allow you to return items for any reason and are compassionate when a special issue comes u... See more

Good quality clothes, fast shipping, great prices, stays on top of current trends, gives out frequent coupons, reward system, customer service is very speedy and helpful. Overall really good app and g... See more

CIDER is SUPER honest with their business and makes WELL-crafted clothing items that are just as advertised in their pictures. I also love their accurate sizing and the fact that they also include the... See more

I had some family matters going on and missed the return window on my order. Cider was very understanding and worked with me so that I could return the clothes that didn’t fit, and am now able to reor... See more

Dont trust cider. Its a scam. If there was negative rating star, I would give that. Order was delivered at wdong address OR lost in transit.A and cider didnt care to refund the order. All customer car... See more

DONT BUY I had ordered almost dressed worth of 1000 aed and RMA process is bad to worst 1st RMA they picked up 2nd RMA I couldn't deliver and they don to have any reachable number and their addresse... See more

The worst I have ever experienced! I ordered two dresses, and when they arrived, they were of horrible quality and had an extremely strange fit. I wanted to return them, but when I contacted customer... See more

My order showed as delivered but hadn't been. I contacted support who took me through elaborate details about how I should fix their couriers error. (Things I had already done, speak to neighbours and... See more

Obsessed is an understatement! Cider never misses. I’ve ordered multiple pieces now and every time I’m blown away by the quality, fit, and how unique their styles are. It’s like they just get my aest... See more

My wife ordered two dresses and 5 were sent. She didn't keep order# , but did have tracking#. She recently tried to get refund and was told she purchased thru Facebook and had to open account thru Cid... See more

I tried to return something after a few successful orders. The shipping return label would not load. I tried turning my laptop and phone on and off, using wifi and phone data, but nothing worked. The... See more

I'm a huge Cider fan. I have bought several pieces of clothing from this site and they have all been great quality. They come exactly as described and always fit well. Up until this year, shipping has... See more

I love the unique styles and affordable prices. I also am pleased with the availability of styles and colors. Clothing is well designed with great fabric choices that wear well. I especially love the... See more

I ordered some items on flash shopping and they arrived within two days! Very speedy. One of the items was later marked as final sale so non refundable, however it had a very slight fault with the lin... See more

First time ordering from Cider!! So excited that even my pre~order item with be shipping 2 weeks earlier than previously expected!! Excellent customer service on their websites chat line!! Luna is won... See more

Lovely choices of clothing, beautiful colours, good quality, affordable prices and pretty redeemables! Responsive customer service is also very much appreciated. Much easier than with most online sho... See more

I recently purchased a faux leather solid button blazer (womens) really nice style, well made and the cut was really good, however the faux leather material was a huge let down. It arrived crushed in... See more

I don't have a review as yet. My daughter is considering placing an order for two items vale R700. We are in South Africa and just wondering if this worth it taking i to consideration we still have r... See more

I’m getting a bit frustrated. My orders keep getting cancelled and refunded, and nowhere does it say why. The customer service website is also unavailable due to maintenance. I’d really like to know w... See more