National Shower Spares Reviews 59,155

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's product offerings, often highlighting the availability of specific or hard-to-find parts. Consumers are satisfied with the clarity and detail provided on the website, which helps them identify and order the correct items. People also value the competitive pricing and the overall ease of the ordering process. Consumers consistently praise the prompt delivery service, with many receiving their orders quickly and within the promised timeframe. Reviewers also appreciate the helpful and professional customer service, noting that staff are responsive and knowledgeable. The quality of the products is another recurring theme, with customers confirming that the parts are genuine, fit perfectly, and restore their showers to full functionality.

Based on these reviews

Rated 5 out of 5 stars

I needed to replace my bath shower hose and was finding it difficult to locate the particular fitting size from my local plumbing suppliers. After a quick search online I came across 'NSS' who sto... See more

Rated 5 out of 5 stars

Had a technical question about part compatibility. Answered quickly and expertly. Got exactly what I needed. Part was reasonably priced and arrived quickly. I did pay extra for next day delivery but t... See more

Rated 5 out of 5 stars

Have used you twice now to repair failed components in an Aqualisa Aquastream shower unit. Easy to navigate website to locate correct parts and prices are competitive. Parts arrived quickly and in goo... See more

Rated 5 out of 5 stars

Excellent service. I needed the cartridge identified which they did very rapidly from the supplied photos even though the shower was over 20 years old. Delivered when promised. Fitted and worked. This... See more

Rated 5 out of 5 stars

Ordered a replacement hose for my Mira power shower. Unfortunately Mira had a confusing web page and could only identify the part through National Shower Spares. Ordered, promptly delivered to Norther... See more

Rated 5 out of 5 stars

I bought two Mira 415 cartridges for my 27 year old showers. I was concerned about getting the right ones. NSS were extremely helpful in choosing the correct cartridges. Just for double reassurance... See more

Rated 5 out of 5 stars

Tried to identify what bath mixer wall tap we had in the house we moved into as it had developed a fault and it had no markings, emailed a few photos and within 24 hours Lee replied with a link to... See more

Rated 5 out of 5 stars

Great diagrams on website from which to identify and order parts. Even though very old (20 years) shower, all parts were available from stock. Fast delivery. Great service all round. Really important,... See more

Rated 5 out of 5 stars

Ordered a replacement Geberit toilet part. Staff were helpful in conforming correct part for my particular toilet via email before I ordered. Part was out of stock but came through after just over a w... See more

Rated 5 out of 5 stars

Having identified the fault in our 11 year old Mira mixer shower, I searched on National shower spares website which was very user friendly for an amateur like me. I soon identified the genuine Mira... See more

Rated 5 out of 5 stars

Helpful website for a person with no trade experience. The website brought up a list of parts that would fit out specific model. Everything arrived in excellent condition and in the time frame that wa... See more

Rated 5 out of 5 stars

Great experience ordering once again from National Shower Spares. Item available and was priced competitively and the ordering process easy. Dispatch was fast and the item arrived well packaged and... See more

Rated 5 out of 5 stars

Good price. Item seems good (working so far). Fast delivery. Went with this supplier because they offer 30 day returns vs some others offering 14 days, just in case I didn’t get round to fitting th... See more

Rated 5 out of 5 stars

The solenoid went on our shower on a Thursday. We faffed around all day trying to find the right part number for overnight delivery, but were too late. Then realised it was a bank holiday weekend, so... See more

Rated 5 out of 5 stars

Having had a good search for the aqualisa digital shower unit , National shower spares looked the best deal. Having confirmed with my plumber it was the correct one I ordered from the easy to use web... See more

Rated 5 out of 5 stars

Electric shower went pop and I had no idea how to replace it. I found National shower spares on Google after wasting some time with other companies. All the information was easy to find with model n... See more

Rated 5 out of 5 stars

Excellent trusted shower spares supplier Been looking for a mira dual controller as my screen is pixelating and using batteries at an alarming rate? Genuine Mira part at a very reasonable price and... See more

Rated 5 out of 5 stars

I was thinking I would have to buy a complete grohl push-button flush assembly at around £40. Your website pointed out I probably only needed a replacement bellows at £11 including postage. Worked a t... See more

Rated 5 out of 5 stars

Common part but not in stock locally . NSS had exactly what I needed at a lower price than local order in. Delivery options and easy website. Sent same day as ordered by Royal mail which is probably... See more

Rated 5 out of 5 stars

The review is for Mira Agile Thermostatic Cartridge (1736.950). The part fits well and works as expected, what you would usually expect when you buy a new product, fitment instructions were also provi... See more

Rated 5 out of 5 stars

First time user of NSS, and very happy indeed, shower part arrived next morning. Fitted and working fine. The part price was cheapest around but the postage cost for a Royal Mail large letter size fee... See more

Rated 5 out of 5 stars

First time customer. Needed a new seat for a slightly smaller than standard toilet, as soon as possible. Ordered Friday lunchtime, delivered Saturday morning. Good quality product, competitive pri... See more

Rated 5 out of 5 stars

Took your company details from the Amazon advert for my Mira shower soap dish. Great website- pictures so clear & easy to navigate to final payment without being conned into any extra purchases. I als... See more

Rated 5 out of 5 stars

Needed a soap dish for my MIRA shower rail. Found a very competitive price on National Shower Spares website. Placed order online and it was despatched within hours. Received via 48 hour courier on ti... See more

Rated 5 out of 5 stars

Simple on line process. Paid extra for next day delivery but let down by Royal Mail. Promised and supplied details of delivery timing next day but failed to deliver, arrived next day in my safe pl... See more

Rated 5 out of 5 stars

I need to replace my Bristan shower’s thermostatic valve but there are 2 options of a valve that would fit my shower. The person I spoke to was hugely helpful and knowledgable. He agreed to me orderi... See more

Rated 5 out of 5 stars

Great service very prompt, used Royal Mail so reliable service. Well priced compared to other companies, the only thing with our shower not the suppliers fault, manufacturers, two hoses same size so... See more

Rated 5 out of 5 stars

Fantastic site, easy to find the parts for my exact model of shower (including the correct Mk). Solenoid in my old shower blew, showed OC on multimeter. Replacement was in my hands in under 48 h... See more

Rated 5 out of 5 stars

I was given your name by our local plumbers merchant who said you were the best place to buy the part we required to repair our Triton Electric Shower. Sure enough they were right. Placed an order on... See more

Rated 5 out of 5 stars

The part we required was easy to find on your website. The price was comparable or slightly better than other suppliers so no complaints there. The part arrived on time bearing in mind this was a busy... See more

Rated 5 out of 5 stars

I needed a spare part for an out-of-production Mira shower and I was able to find and purchase the product on my first visit to the site. The picture of the product was invaluable for an amateur like... See more

Rated 5 out of 5 stars

I was having big trouble finding the correct parts, having realised you can’t fit any old hose to an electric shower. NSS popped up online and was the only company which showed the actual unit when I... See more

Rated 5 out of 5 stars

I emailed the company with a question regarding the method for replacing a kitchen sink mixer tap cartridge which I was having trouble with. One of their employees replied within a couple of days wi... See more

Rated 5 out of 5 stars

Super fast delivery service even just before Christmas. Was able to track package without any issues and it arrived bang on the predicted delivery date and time. The replacement unit we ordered for ou... See more

Rated 5 out of 5 stars

Purchased a Grohe red duo tap from NSS after making initial enquiry about the product by phone. Very helpful, polite & professional service. My order was dispatched delivered prompty within the sche... See more

Rated 5 out of 5 stars

I was delighted with the service received from NSS. I needed some technical advice as regards the items purchased and there was no difficulty getting it. I was thus reassured I was ordering the co... See more

Rated 5 out of 5 stars

Company was able to give alternative to a shower part, that was no longer being produced. The shower part sent was an exact alternative that worked the same. With a bit of common sense. Fitted and con... See more

Rated 5 out of 5 stars

Not expecting much luck I went on-line in search of a roller for a particular shower door. Fortunately for me, or should I say, my neighbour, I arrived on the National Shower Spares website, who just... See more

Rated 5 out of 5 stars

I’d been looking for these parts for months until I found them on National Shower Spares. They were dispatched the following day. Unfortunately due them being in transit over the Easter weekend there... See more

Rated 5 out of 5 stars

The part required is a quality item it arrived on time as we were advised and the price paid was worth the money. I have it installed in less than ten minutes. Perfect fit and working as I was hopi... See more

Rated 5 out of 5 stars

Needed a Hansgrohe shower shut off unit quickly to stop an ever increasing drip. Not generally a DIY plumber, but had seemed straightforward to open up to check if dirt in the valve was an issue, but... See more


Company details

  1. #6 of 105 best companies in Bathroom Renovator
  2. #1 of 113 best companies in Bathroom Supply Shop
  3. #2 of 55 best companies in Plumbers' merchant

About National Shower Spares

Written by the company

We have been trading since 1999 and have rapidly grown to become the UK's leading supplier of genuine shower spares, selling a wide range of items:

We continually stock literally thousands of items, even from showers that are over 40 years old, from quality brands such as:

Can't find what you're looking for? Simply call or email us and we'll be able to help (contact details below).

National Shower Spares

Written by the company

The UK's Largest Supplier & Stockist Since 1999
We stock over 10,000 different genuine items from over 40 top showering brands all year round. With our easy-to-navigate website, finding a replacement part for your shower couldn't be simpler. Or, if you prefer, you can give us a ring and we can help you out over the phone instead.
Super Fast Delivery
If you order with us before 3:30pm Monday-Friday, your order will be processed and shipped the same day (on stocked lines). Over 95% of customers will then either receive their order the next day or early the day after. We despatch nationwide across the UK.
30 Day Money-Back Guarantee
In the unlikely event that you aren't happy with your purchase, we offer a 30 day no-quibble returns policy for you to either exchange or refund your items (please see our website for more details).
Website Security
Worried about buying online? Our site encrypts your data using strong TLS (HTTPS). We also secure your payments through industry-leading providers (Stripe, PayPal, and Amazon Pay) to ensure your financial details are completely safe when you shop with us.

Contact info

4.8

Excellent

TrustScore 5 out of 5

59K reviews

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Rated 4 out of 5 stars

Good selection spares. Good prices

Good selection of in stock spares at decent prices. Ordering was easy. The descriptions had enough information for me to be confident that what I was ordering was correct for my maki/Model of shower.
The only (slight) downside was the delivery options. I needed a part, but didn't need it immediately - could have done with a cheap-but-slow option. That's only a slight niggle but didn't detract from the amazing service that NSS provided.

4 February 2026
Rated 3 out of 5 stars

No one answers the phone-period

No one answers the phone-period. Making payment online was not straightforward. The email info I received was swift and great. the delivery time was excellent. You need to sort the phone issues it might be urgent

6 February 2026

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