Fair price. Review as 2 years experienced user. Unfortunately the internet connection is not well most of the time. The internet could be completed cut off when I am using google map due to bad con... See more
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See what reviewers are saying
I could not think of anything bad about this company. They have the best offers out there and they value their customer base a lot. New beneficial plans like increased GB for internet allowance are... See more
Great mobile network! I am truely happy with their offer, and the value/cost ratio. I didn't have any negative experience so far. Potential area for improvement: Mobile data packages for travels o... See more
I have been a Simon mobile customer for 6 months now and their service is great compared to the past mobile handler I used. I can get 5g signals in places now and the internet data volume and speed is... See more
Company details
Written by the company
Bei SIMon mobile kannst du deinen günstigen Handytarif inkl. 20 GB & Allnet-Flat im D-Netz inkl. 4G/LTE und 5G bestellen. Und das ab 8,99€ mtl. ohne Anschlusskosten. Danach kannst du deinen Vertrag ganz einfach online verwalten - alles an einem Ort. Und das Beste: Du hast immer die maximale Flexibilität und kannst monatlich kündigen. Easy!
Contact info
Ferdinand-Braun-Platz 1, 40549, Düsseldorf, Germany
- 021191325430
- [email protected]
- simonmobile.de
Replied to 36% of negative reviews
Typically replies within 48 hours
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Need to update their customer service
I had ordered the sim from Simon before 1 month before the starting date, but still they failed to deliver the sim before the starting date. I had emailed them in meanwhile, but they answered that we will deliver it don't worry about it and in last week said sorry we can't.
Very bad scam company
Very bad scam company , bad service and will charge you for services you never requested
Fair price
Fair price. Review as 2 years experienced user. Unfortunately the internet connection is not well most of the time. The internet could be completed cut off when I am using google map due to bad connection in Berlin mitte area. Not counting bad connection indoor / in the park/ U bahn Sbahn (I know it is not SIMon mobile's issue)
But the Simon mobile definitely has a lot of room to inprove it's bad and unstable connection.
Great mobile network
Great mobile network! I am truely happy with their offer, and the value/cost ratio. I didn't have any negative experience so far.
Potential area for improvement: Mobile data packages for travels outside of EU area.
Scam company
Never used their product/service and all of a sudden they requested a 3rd-party company to collect 41.94 EUR for the past 5 months. WTF?

Reply from SIMon mobile
Simonmobile is greta
Simonmobile is a leading and innovative Germany subsidiary to Vodafone. It has options and data traffic volumes which most German provider can’t offer for the same price ..
Zufrieden mit Service, Angeboten und unerwarteten Geschenken.
I'm very happy with the service, the offers, and the constant upgrades. Works as a charm, and you get gifts out of nowhere.
Great value for money
Great value for money! And every now and then I get additional data with no additional cost.
Even in cities worst signal
Even in cities worst signal, can't understand this fake ratings, better invest a few euro more and get something good

Reply from SIMon mobile
Not very customer oriented
Not very customer oriented. They advertise the most expensive service option and do not show the rest to you. The customer support is extremely rude.

Reply from SIMon mobile
I could not think of anything bad about…
I could not think of anything bad about this company. They have the best offers out there and they value their customer base a lot. New beneficial plans like increased GB for internet allowance are constantly pushed through to old customers like me even without doing anything, unlike some network providers that you literally have to apply for a change of plan. They also constantly shower you with free GB for internet.
I highly recommend this network provider.
3GB more. Super!
It was nice to figure out that I had 3GB added for free. thanks very much
Cell service without the bloat
Cell service without the bloat. I've used them for several years now and have been perfectly pleased at the price, value, service, and ability to manage my account on my own. I see no reason to ever switch!
Nothing to regret since I changed to SIMon
Since I changed to SIMon everything has been very fast and easy to get: the contract change, extra GB, communications, etc. The quality of the service, coverage, is good enough; I just got extra 3GB monthly for no extra cost, and it is way cheaper than the classic mobile net operators.
100% recommended.
Great Service Provider
I have been a Simon mobile customer for 6 months now and their service is great compared to the past mobile handler I used. I can get 5g signals in places now and the internet data volume and speed is great too. I never have to contact customer support yet, so I can not say how their service is, but , till now, I had not hot anything to complain about.
So far the best German company I used
Is very easy too use, no hidden costs, works super fine also abroad
simon mobile .. topanbieter
simon mobile ... 5 = 6 sterne .... supererreichbar ... superseriös ... superkulant ... alle daumen hoch 😀
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