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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers highlight positive experiences with the user experience, mentioning the ease of use of the website. Many users have expressed satisfaction with the immediate effects of certain products, particularly the under-eye enhancer, and some people have also noted a tightening effect on the skin and reduction of puffiness and wrinkles. Some consumers are also very satisfied with the company's customer service, particularly with the speed of resolution of issues related to the delivery process. However, there appears to be mixed opinions on the product and quality. Some people report a white residue after application, even when using a small amount of product. Some consumers have also reported issues with product leaking during delivery. There are also mixed opinions about the effectiveness of the product in reducing eye bags and dark circles.

Based on these reviews

Rated 5 out of 5 stars

This is a great product and works like a dream there moisturiser is also top notch - does sometimes leave a white residue but I’ve found if you shake vigorously straight before use you do not get any... See more

Company replied

Rated 1 out of 5 stars

I bought it based on rave reviews. I didn’t like it and didn’t notice any visible improvement. First use I was left with white crusty residue and a tightness so tried using a bit less, but still didn’... See more

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Rated 5 out of 5 stars

After using the product I saw it miraculously remove my under eye bags taking years off me!! I also use on my jowls and again, this significantly reduced wrinkles!! So happy with this product, I tota... See more

Company replied

Rated 5 out of 5 stars

I was getting self conscious about eye bags. The under eye enhancer actually really works. it takes a couple of times to get the knack of using it properly. For example your skin has to be absolutel... See more

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Rated 4 out of 5 stars

Let me start as a 57 year old man with puffy eyes and crows feet I was sceptical about this product . Down side first . Yes it does leave a small amount of white residue as mentioned in other reviews... See more

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Rated 5 out of 5 stars

Firstly the products are sleek and feel professional and clinical. I’ve been using this for 2 weeks and my skin feels cleaner than ever before. I also got the most fabulous customer service from... See more

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Rated 5 out of 5 stars

Having read very mixed reviews I was very sceptical about this product. However I have tried many different products from the lower price range up to rather expensive and nothing has ever given me the... See more

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Rated 2 out of 5 stars

Quite expensive and didn’t really see a difference ( maybe slightly tighter). What difference there was , was disguised by a horrible white powdery residue which obviously when removed, removed the pr... See more

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Rated 5 out of 5 stars

Excellent customer service thank you Dianne. Fast delivery. I have used a number of these products. Under eye enhancer. Blue tansy night oil. Hyaluronic acid. Skin rejuvenation.... See more

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Rated 5 out of 5 stars

Wow I didn’t think that this would work I thought it was like all the rest where they tell you it does this and that but I was totally amazed I could not believe my eyes you can actually see the bags... See more

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Rated 5 out of 5 stars

I was very self conscious of the bags under my eyes, I saw this product on social media and was sceptical but thought I had nothing to loose. The customer service is fantastic and the delivery was ver... See more

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Rated 5 out of 5 stars

The Eye Enhancer from Skin Bunny is honestly a game changer. It’s dramatically reduced my under-eye bags and the difference is remarkable. I look fresher and more awake every day. A little tip — to av... See more

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Rated 1 out of 5 stars

Absolute rubbish, clearly another Facebook scam product! Yes, l can feel the tingle under my eye, no, I don’t get a white residue like others are getting but look no different just makes my eyes feel... See more

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Rated 4 out of 5 stars

I never write reviews but this has me changing that norm. This stuff is brilliant. Took a punt after FB obviously overheard me complaining about the ever growing bags under my eyes (47, nearly 48 and... See more

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Rated 1 out of 5 stars

Poor product, tried several applications, with various amounts as instructions indicated and can’t believe how it creased my under eyes . Left them very red and aged me 20 years. Tried to contact ski... See more

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Rated 1 out of 5 stars

I purchased my second bottle of Skinbunny on 12th November , to be used when first bottle ended. I was happy with the tightening my my eye bags (even though white residue was sometimes an issue) I... See more

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Rated 5 out of 5 stars

I've spent more than I care to admit on products claiming to get rid of/reduce eye bags and seen absolutely no benefit. I decided to give Skinbunny a try as they offer a money back guarantee but I wo... See more

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Rated 1 out of 5 stars

The item did not tingle or tighten, I couldn't see anything apart from white round my eye, which when I removed, presumably also removed thx product as there was zero difference... yet another scam pr... See more

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Rated 5 out of 5 stars

Tried it following a recommendation from Sarah, Middle Aged Madness, on Facebook. Bought the daytime skin care bundle, face wash, vitamin C serum and the Hyaluronic acid gel. All leave your skin feeli... See more

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Rated 2 out of 5 stars

Yes, the under eye cream is a miracle when you put it on, suddenly, the wrinkles disappear and if you have a photo taken then or nip out quickly, you’ll be well chuffed. However, a little like wh... See more

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Rated 5 out of 5 stars

Was recommended this by a lady on Facebook, so thought I’d give it a go after using a well known beauty brand for years. I’ve only used it a few times so far but I’m really impressed, the under eye ar... See more

Company replied

Rated 1 out of 5 stars

I’d read so many positive reviews about Skin Bunny under eye enhancer so decided it was just what i needed for my ageing face. I’m 76 and on a pension so it was a serious decision to spend over £2... See more

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Rated 1 out of 5 stars

The under eye product did not work for me I am unable to find the customer service number anywhere on the website nor any details about money back guarantee even though they are heavily advertise... See more

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Rated 4 out of 5 stars

It really does work, I used to use a much more expensive brand so I’m glad that I’ve found this. I did find that using my finger to apply a small amount stopped the white residue that some are complai... See more

Company replied

Rated 5 out of 5 stars

I can not leave a better review, I absolutely love, love love skin bunny, I use the morning routine and night time routine. These are the facial wash, oil, cream and gel cream. My skin is clearer, sof... See more

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Rated 5 out of 5 stars

I purchased the Eye Enhancer hoping like crazy that it would Work, Well, my goodness, does it Ever! I am beyond thrilled. I no longer feel so self conscious about the bags under my eyes anymore. I w... See more

Company replied

Rated 5 out of 5 stars

I have purchased Skinbunny items on several occasions and just wow 🤩 absolutely beautiful products. I use the morning and night time routine every single day without fail and my skin has nev... See more

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Rated 5 out of 5 stars

I purchased the under eye enhancer that unfortunately did not suit my skin, I was offered a full refund on return or instead to save me the trouble of returning a facial contour kit in its place,... See more

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Rated 5 out of 5 stars

I had lots of delivery issues trying to receive my order, the couriers fault not the company. I had email.communication with a lovely lady called Nicky, she was very kind and a great help and did... See more

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Rated 5 out of 5 stars

Easy to use site. Delivery swift. I've used lots of different products and have found this excellent. You actually feel the tightening of your skin and definitely reduces puffiness and winkles under... See more

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Rated 5 out of 5 stars

I spoke to Dianne, who was the most helpful sales person I have ever dealt with. She provides a great service and understanding. I have used this eye enhancer before and it does exacting what is wr... See more

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Rated 3 out of 5 stars

Hi, a friend of mind introduced me to this product,so I thought I'd give it ago. Great communication with skin bunny. On trying it out it felt great tighter skin and less lines and under eye bags. Ho... See more

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Rated 1 out of 5 stars

So disappointed with this product. I bought the under eye enhancer and it doesn't work. It does however leave a chalky white residue. Also, the lid wasn't screwed on properly and had leaked, losing s... See more

Rated 5 out of 5 stars

I’ve been using Skin Bunny’s under eye enhancer for a few months now and i’m completely blown away by the results! My under eyes are so much brighter! I was hesitant to buy at first as i feel like pro... See more

Company replied

Rated 5 out of 5 stars

Always sceptical after trying numerous products but Skinbunny really does work. After applying I was amazed at how refreshed I looked especially my under eye bags and dark circles. Have recommended to... See more

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Rated 5 out of 5 stars

Bags under eyes. Not a Grrr8 look. Don’t sleep well so being exhausted most of the time. Also the under eye puffiness makes me look and feel older. Now I know people who say they have tried this brand... See more

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Rated 3 out of 5 stars

It tightens the skin as stated, however it leaves an awful white powder like residue, I've tried several different ways to apply the cream to prevent white residue but unsuccessfully. Even applying f... See more

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Rated 1 out of 5 stars

Disappointed, having read all the amazing reviews i was excited to try this but it doesn’t work. If i put too much on the bags do settle but then i am left with a chalky residue that emphasises my... See more

Company replied

Rated 5 out of 5 stars

I’ve purchased other products from different companies before and always felt disappointed with the results. However, thought I’d try the skin bunny under eye enhancer.. Just two words - IT WORKS!... See more

Company replied


Company details

  1. Beauty product supplier

Written by the company

Home of the skinbunny under eye enhancer & facial contouring system. Here at skinbunny we feel that looking great shouldn't cost the earth, that's why we have worked hard to ensure that our products are packed with the absolute best ingredients and formulations whilst not breaking the bank. We're so confident in our products that we offer a no quibble 30 day money back guarantee! skinbunny.co.uk really is the one stop shop for all things anti aging, helping you to look your absolute best all of the time. As seen on ITV, Channel 4 & Sky.


Contact info

3.3

Average

TrustScore 3.5 out of 5

694 reviews

5-star
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1-star

Replied to 90% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

So we're to start

So where to start.. 60 Yr old guy with bags under the eyes and decided to do something about it ..
Ordered Skinbunny Eye Enhancement and my girl is impressed with the effect ..And so am I.

10 February 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Andrew.

Good for you !! The under eye serum does work and I am glad that you are getting the right results.

Rated 5 out of 5 stars

This works

I've rate 5 star because I've never had such a successful result. It was/is the Eye Bunny cream. I had remarkable results. I dotted the cream onto my outer eye and under eye and the skin became smooth, line and wrinklel free! The first time I've reordered any such product.

27 January 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Barbara,

Thank you so much for a wonderful review.

I can help with the powdery effect that you are getting. Can you please get in touch and I will email you further instructions its a really simple fix. [email protected]

Rated 5 out of 5 stars

I’m not really the one to leave reviews…

I’m not really the one to leave reviews but I feel on this one I really need to; so everyone can see for themselves how amazing it is. And hope they also jump on the trend of skin bunny ❤️
I see an influencer advertise the skin bunny skin care and wanted to try it as she was not getting commission paid for doing so, so I believe that it was genuine and it really is. So I tried the face contour system which left my face feeling amazing; and looking amazing. It really is brilliant the way it pulls your face together. Because of this I then decided to buy the bundle with everything you need and couldn’t be more happier than I already was. My mums compliments my face and how nice it’s looking and keeps raving about it so now got my mum into this and got her a bundle for herself.
Customer service is brilliant also I’ve sent messages and they get back to me asap! I forgot to add a gift packing for my mums birthday I’ve sent them a message and straight away sorted it. I said about having faster delivery and they sent my last order next day! I couldn’t rate this company enough. Everything is amazing I love it ❤️❤️❤️

2 February 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Jessica,

Thank you so much for your wonderful review. We literally love that you have had this experience. We get so much great feed back on the facial contour and a lot of staff members use it here at Skinbunny for its tightening effect and glow afterwards.

Thank you once again it is very much appreciated that you have taken the time to review us. x

Kind regards,

Nicky

Rated 5 out of 5 stars

Amazing product

I was very self conscious of the bags under my eyes, I saw this product on social media and was sceptical but thought I had nothing to loose. The customer service is fantastic and the delivery was very quick. After the first application it worked straight away, it's absolutely brilliant and I have my confidence back, thank you.

8 February 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Jonathan,

Thank you so much for your lovely review. We know the product works and it is really so much to do with the application, I'm really glad you have had a good experience.

Rated 1 out of 5 stars

Would not recommend

I bought it based on rave reviews. I didn’t like it and didn’t notice any visible improvement. First use I was left with white crusty residue and a tightness so tried using a bit less, but still didn’t see any difference. Gave it to my sister to try who said it was great at first and reduced her eye bags, but on the third usage it burned her skin and left her with red sore patches. Would not recommend. Further investigation of reviews show this isn’t one off and seems to be fairly common.

8 February 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Cat,

Sorry that you have not had a good experience . There are various factors involved as to why there may have been issues . Please get in touch at [email protected] so we can talk with you .

Rated 1 out of 5 stars

Don’t be fooled folks

Don’t be fooled folks, these are scammers. The cream is rubbish. It does nothing. Do your research and save your money. Don’t be fooled.

7 February 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Terry,

I am sorry that this has been your experience. I can assure you that we are not a business that would scam any of our lovely customers. I am more than happy to discuss personally with you what may have contributed to the serum not being as effective on you, offer you application advice or refund .Please get in touch with me [email protected]

Rated 4 out of 5 stars

It really smooths and tightens .

It really smooths and tightens .
Does take a little trail and error to find the right amount - too much and it dries leaving white residue- less is diffinately the key and remember to shake well

19 January 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Teresa,

Thank you so much for leaving a review for us. Thank you also for mentioning the application as I do feel this really important.

Rated 5 out of 5 stars

Wow I didn’t think that this would work…

Wow I didn’t think that this would work I thought it was like all the rest where they tell you it does this and that but I was totally amazed I could not believe my eyes you can actually see the bags and dark circles go in seconds.
Totally worth it I will be ordering from skin bunny again 😊

27 January 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Thank you so much Mrs Steele,

We are simply delighted that you have had this wonderful result. It is pretty miraculous the difference it makes to the under eye bags!! Thank you and welcome to being one of our lovely and valued customers x

Rated 5 out of 5 stars

Genuine product love it

I must say I was not expecting this product to work as I have tried many with no results . It actually works , I was so happy and would recommend to anyone.

1 February 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi carol,

Thank you for leaving this lovely review . We are so happy that you are enjoying the product x

Rated 5 out of 5 stars

Beautiful Products

I have purchased Skinbunny items on several occasions and just wow 🤩 absolutely beautiful products.
I use the morning and night time routine every single day without fail and my skin has never felt so smooth and my complexion is looking so much better than ever before. As a huge bonus, the scent of their Blue Tansy Night Oil is divine and helps me to relax before sleep.

After reading the application instructions for the under eye enhancer, I was truly amazed at the results after just my first attempt.

Dianne and the customer service team are second to none. One of my orders went missing during the Christmas 2025 rush. I emailed Skinbunny, received a reply within a couple of hours informing me that they had dispatched my order again via express delivery and I received it before 1 pm the following day.

Thank you Skinbunny xxx

31 January 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Lisa,

Thank you so much for your review.

It is our aim to meet our customers expectations and we want you to be completely satisfied with your product !! Ans yes when we have a missing item due to a courier mishap, we always will do our best to get your product resent to you x

Rated 1 out of 5 stars

Absolute rubbish!

Absolute rubbish!. Saw this product on a influensa called bridgy barbara. I should have known better!. its garbage!. Dont buy!... You would be better off buying the ordinary for your skin care. Its a complete waste of money!

16 January 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Diane,

I am sorry that you have had this experience. Have you applied for a refund with us ? Please get in touch we are more than happy to assist you with any issues.

Rated 5 out of 5 stars

Brilliant 🤩

This is a great product and works like a dream there moisturiser is also top notch - does sometimes leave a white residue but I’ve found if you shake vigorously straight before use you do not get any ….
My problem is dark bags under eyes and this stuff does what it states 🥰🥰🥰🥰

28 January 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Emma,

Thank you for your review . It absolutely does work!!!

Rated 5 out of 5 stars

Magic product!

I was sceptical about this product, but it really works! It’s like magic. It goes on like a dream it dries really quick. It doesn’t leave any residue. I bought it for my mum, but tried it myself and loved it then tried it on my mum who is 74 with big eyebags and she couldn’t believe the difference it made! So we bought another! I didn’t even need make-up!

30 January 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Linda,

We are so happy for you and your mum !! How wonderful that this has helped you both. We love a good experience here at Skinbunny as that is why we are here, to help our lovely customers x

Rated 2 out of 5 stars

Stings & Leaves White Swipes Under Eyes

I’ve bought this I think 3 times now. Including one for a friend. And I don’t know what’s happened but I chucked the last one before it was finished it no amount of shaking stopped it leaving white chalk beneath my eyes. And this newest one I’ve had (unopened) since December. Just thought I fancied looking more awake today but… yep. Despite a full minute of shaking prior to applying (I timed it) still white swipes beneath my eyes. No prior products applied. Face nice and clean. It’s absurd. It also stings like crazy now. And I plan to put makeup over it but that just stops it from working and make my under eyes look crusty. My daughter’s mother in law gave her a bottle as she mentioned the white swipes and she doesn’t use makeup so has nothing to cover it up with. I wish I could post a photo with this review. It honestly looks so silly.

28 January 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Alexi,

I am sorry to hear that you are unhappy. I would have been more happy to resend you another bottle to try if you would have gotten in touch or offer a refund. We will always try and resolve a situation, as we really value our customers . We also have advice on eliminating of any white residue that you may encounter with correct application,

Rated 5 out of 5 stars

I used the under eye serum per the…

I used the under eye serum per the instructions and didn't have the results I was hoping for. I contacted the company and received a quick response with more instructions to try, which I did but unfortunately still did not see the desired results. I therefore claimed a refund under the 30 day money back guarantee and received a quick response and my refund within days of posting the serum back. Excellent customer service would definitely deal with them again, looking at their other products 🤞🤞

27 January 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Lesley,

Thank you for your thoughtful review.

We are sorry that you did not manage to achieve the desired results that we would have loved you to have. The application is key to getting there, but again you have tried that . We do have really fantastic products and please just let me know what else you would like to try with a sprinkling of discount !! Try the facial contouring system I know you will love it !

Rated 5 out of 5 stars

Eye gel

Amazing, delivery swift and its very good

9 January 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Natasha,

Thank you for your review. We are so happy that you are getting the results you wanted x

Rated 5 out of 5 stars

A little bottle of Miracles

After using the product I saw it miraculously remove my under eye bags taking years off me!! I also use on my jowls and again, this significantly reduced wrinkles!! So happy with this product, I totally recommend but remember to wash off before bedtime, it can accidentally get into your eyes making them sore!! Other than that, which was my fault of course, this product is amazing to me ❤️❤️❤️ xx

17 January 2026
Unprompted review
Skinbunny logo

Reply from Skinbunny

Hi Tracey,

Thank you so much for your informative review. Using on the Jowls is new to us !! As with any product you have to follow the instructions carefully so thank you for mentioning that. We are so happy that you are loving the Serum.x

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