Social Deal  Reviews 76,085

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their helpfulness, kindness, and efficiency in resolving issues. Consumers appreciate the prompt and professional assistance they receive, with many specifically mentioning individual staff members by name and highlighting their exceptional service. People feel valued and supported when interacting with the company's customer service team. Consumers are also pleased with the discounts and deals offered, finding them to be a great value for the money. Reviewers appreciate the opportunity to socialize and enjoy various activities at affordable prices. The ease of finding and using vouchers is also a plus for many, and when problems arise, the customer service team is quick to respond and resolve the issues to the consumer's satisfaction.

Based on these reviews

Rated 5 out of 5 stars

Altijd leuk altijd help voelen ze doen het beste wat ze kunnen , dankzij voor makkies 🌸 They are doing their best that make me feel easily asking when its needed, thanks for being there for us 🥰

Rated 5 out of 5 stars

I am an English speaker and for me is alwasy very hard to get help from support; But not wit Social Deal; They were able to help me, but mostly they were very helpful and kind to me, and they solved... See more

Rated 5 out of 5 stars

I would like to thank Ms. Noëlle for her help. I had a stressful situation—I booked a service at a beauty salon, but it turned out that the salon was 70 km away from the location stated in the Social... See more

Rated 5 out of 5 stars

SD is the best promotion tool ever. Sales boomed after partner with SD. Staff are capable of handling all types of complications. Highly recommended for commercial service providers!

Rated 5 out of 5 stars

I had a very positive experience with Social Deal customer service Cas was professional polite and very helpful in resolving my issue quickly Everything was handled clearly and smoothly Thank you... See more

Rated 5 out of 5 stars

Sydney helped me resolve the issue (which I created myself by accident) super quickly and efficiently. Love the deals on social deal and love their customer service even more!

Rated 5 out of 5 stars

Social deal give us chance to enjoy and get experiences which are little away from our finances. It is good to get socialize with big discounted prices.

Rated 5 out of 5 stars

Hi I was very impressed with the help received from your Staff member Angela. She was efficient polite and friendly. I will be very happy to continue to deal with Social Deals after this experience.

Rated 5 out of 5 stars

I got really cheap price deal if i got any problems or want to cancel the deal social deal help services always helped via whtapp im very happy with all deals

Rated 5 out of 5 stars

She was awesome! First time ever getting proper customer service since I moved to Holland. Give her a raise asap before she leaves the company.

Rated 5 out of 5 stars

Successfully resolved by customer service within a day Five stars for customer service. I bought multiple vouchers for a salon (hair cut) from social deal. I took an appointment with the salon b... See more

Company replied

Rated 5 out of 5 stars

Jasmine was really helpful during the call, she answered all my questions, she helped me to solve the problem, and she was patient and very kind, thank you Jasmine 😊 🙏

Rated 4 out of 5 stars

Altijd leuke, voordelige aanbiedingen. Voor ieder wat wils. Eenvoudig in gebruik qua aankopen van de vouchers en het reserveren . Verloopt altijd soepel. What you buy, is what you get.

Rated 5 out of 5 stars

Nice assortment of deals and customer service has been helpful the times that I had contact with them! Would be happy to get more deals in the future

Rated 5 out of 5 stars

“Great atmosphere, friendly staff and lots of fun options – pool, snooker, darts and table football. A perfect place to hang out with friends.”

Company replied

Rated 5 out of 5 stars

I find really good deals on Social Deal which allow me to explore and experience other cultures. I make use of the deals at lease once a weak!

Rated 2 out of 5 stars

Very bad customer service, I had to wait one day to receive an answer in messenger and not even a complete answer! I had to ask again and still now I don't have a clear answer to a simple question ( I... See more

Company replied

Rated 3 out of 5 stars

Ive had both good and bad experience with Social deal. Ive used many deals without issues, but I have had it once where a deal was cancelled on behalf of the one providing the workshop - and they mon... See more

Rated 3 out of 5 stars

We bought a family ticket via Social Deal, which includes 4 cinema tickets (2 adults and 2 children) at Kinepolis. However, when one of our children wanted to watch a different movie, Kinepolis Le... See more

Company replied

Rated 4 out of 5 stars

I encountered a problem with voucher booking, which left me very disappointed. However, the staff at Social Deal did everything to resolve the situation and handled it very professionally. I am very g... See more

Company replied

Rated 1 out of 5 stars

I bought VOUCHER with them 6 months ago. And I completely forgot about the voucher. When i went in today use the voucher i see it has expired just 2 DAYS AGO. No email reminder or anything was sent o... See more

Company replied

Rated 1 out of 5 stars

I bought a voucher for a beauty treatment via the social deal app. The service provider never responded to my watsapp message to book my appointment. After one week of no response from the business ow... See more

Company replied

Rated 4 out of 5 stars

New deals daily. Really useful to find places to visit / eat when in a new town. The occasional euro 2,50 discount voucher is also a nice bonus

Rated 1 out of 5 stars

I have never subscribed to Social Deal but somehow I ended up on their mailing list. Most of their emails don’t offer an unsubscribe option, but even after unsubscribing where I could I still get sp... See more

Company replied

Rated 4 out of 5 stars

Sydney was the one helping me . She handled it well. I noticed that the customer service in social deal are actually good but I have one suggestion.. can they please write the customer like... See more

Rated 4 out of 5 stars

Good deal, but difficult to navigate to get your voucher, simply an email with the QR code would help a lot.

Rated 5 out of 5 stars

This website is fantastic when you want a restaurant with good deals and when you are looking for things to do with children at affordable prices.

Rated 5 out of 5 stars

Perfect customer service in Dutch and English. No waiting time on the phone and the person I spoke to was super nice and could help me with all my questions. Thank you!

Rated 5 out of 5 stars

Very responsive customer service! I sent them a message via WhatsApp about an unresponsive service provider and my problem was addressed and solved the next day during the weekend. I am satisfied!

Company replied

Rated 5 out of 5 stars

They have very nice offers and their customer services is very good because one time I needed a service from them and Claudia helped me professionally

Rated 5 out of 5 stars

Goeie deals en is er een probleem lost de klantenservice dat super voor je op!!! Vol lof over social deal

Company replied

Rated 5 out of 5 stars

They could answer all my questions in English and credit my account for an expiring voucher making me save money. I appreciate that.

Rated 5 out of 5 stars

Much fun for low prixes. If you have questions the helpdesk is friendly and fast. Unfortunatedly some vouchers were expired. That is my lack of time....

Rated 1 out of 5 stars

If you are treated badly from the seller, Social deal won't protect you as their customer. They only protect the seller even though the seller is a total scam

Company replied

Rated 5 out of 5 stars

Today I had the pleasure of receiving professional and friendly assistance regarding my voucher. Ms. Sydney helped me very quickly and with understanding.

Rated 5 out of 5 stars

It’s a great platform to find restaurants/places that are interesting and also at a great deal to pay a visit.

Rated 5 out of 5 stars

Very happy with their customer support! Rashid was a legend! He fix the issue fast and was very professional.

Rated 4 out of 5 stars

Thank you, Marit from Socialdeal Customer Service, for your prompt action in resolving the issue to the client's satisfaction. ***********************************************************... See more

Company replied

Rated 5 out of 5 stars

Good value for restaurant's If there is a problem the customer service is always very helpful

Rated 5 out of 5 stars

Social Deal gives you the best worthy of your money 💯The service is so great! They help you with every problem. Is always nice to do something with social Deal. It brings a smile to my face.

Rated 5 out of 5 stars

Loved that I always find new places or ideas to try when visiting new cities with this app. And always a good deal.

Rated 5 out of 5 stars

Customer service andwered my query and were fast and efficient in responding. Thank you Mabel.

Rated 5 out of 5 stars

Great customer service They reply quickly, kindly and they are helpful with your requests


Company details

  1. Coupon service

Written by the company

Dagelijks bieden we jou de béste deals in je eigen stad. Wij staan garant voor aantrekkelijke deals op het gebied van Restaurants, Wellness, Beauty, Sport en Activiteiten. Iedere deal wordt door één van onze bedreven collega's kritisch bekeken en ervaren, zo weten wij de kwaliteit van onze partners voor je te garanderen. Mocht je ondanks onze inspanningen nog verbeterpunten zien voor onze dienstverlening neem dan contact op met onze klantenservice.

Social Deal

Written by the company

Beste Deals
Wij hebben de beste deals én het grootste aanbod.
Ruime openingstijden
Wij zijn maandag tot vrijdag geopend van 07:00 tot 23:00. Zaterdag en zondag van 08:00 tot 21:00
Internationaal team
Wij kunnen u in het Nederlands, Engels, Duits en Frans te woord staan.
Professioneel
Onze klantenservice is zeer professioneel ingericht zodat u altijd de beste hulp krijgt.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

76K reviews

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Rated 5 out of 5 stars

In the payment part I did something…

In the payment part I did something wrong. So I tried to contact by whatsApp but it also says if it’s urgent u can call. So I called, she explained everything clearly. I was happy and 30 minutes later also through WhatsApp one of the agent asked me if I needed help. 😀

11 February 2026
Rated 1 out of 5 stars

Thursdays is closing day ,was there but…

Thursdays is closing day ,was there but not open

5 February 2026
Social Deal  logo

Reply from Social Deal

Hi Ahmed, we are sorry to hear that you are dissatisfied with us, but unfortunately, I do not fully understand your review. Could you please contact us at [email protected]? We would like to hear how we can help you / what we can improve. Kind regards, Marit Customer Satisfaction Team.

Rated 1 out of 5 stars

Didn’t work

It didn’t even work, I paid for it and when I went to use the voucher there was nothing download. The link took me to the website but nothing on there to use code or download. I tried emailing the company but had no reply.

18 January 2026
Social Deal  logo

Reply from Social Deal

Hi Kerry, I'm sorry to hear that you're having trouble using your voucher. I'd be happy to help you with that. Could you please contact [email protected]? Kind regards, Melanie, Customer Satisfaction Team.

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