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Soghaat Gifts & Fragrances Reviews 1,144

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the wide selection of products, especially the unique middle eastern fragrances that are hard to find elsewhere. Consumers consistently praise the company for the quality and the fast delivery service. People highlight the careful packaging and the efficiency with which orders are dispatched, often on the same day. Many reviewers express their intention to continue purchasing from this business, citing their positive experiences as the primary reason for their loyalty. The ordering process is described as easy and problem-free.

Based on these reviews

Rated 5 out of 5 stars

There is a huge choice with this company, especially for an introduction to middle eastern fragrances. I will be honest, most I am totally unfamiliar with. But as I learn more about what each perfume... See more

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Rated 5 out of 5 stars

It was Wrapped cutely, and there even was a little extra gift my mother loved. Good prices and good delivery times. Bare in mind I don't want to sound like a bot so if anyone reads this, im genuinely... See more

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Rated 5 out of 5 stars

I have no hesitation in recommending Soghaat for your next purchase. Everything up to par! Ordering here was easy and problem free, and I had my mine shipped to Denmark. I have purchased Rayhaan Lion,... See more

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Rated 5 out of 5 stars

I’ve ordered from Soghaat Gifts & Fragrances from the NL and had a very smooth experience. Communication was clear, the order was handled professionally (though international - non EEU or EEA), and... See more

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Rated 5 out of 5 stars

I've had many orders from soghaat and my shopping experience has always been positive. My orders have always arrived promptly and well packaged. I cannot recommend this company enough, and I'll cert... See more

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Rated 5 out of 5 stars

I really recommend this company. Just received my fragrances, they are legit, smell amazing, were packaged and protected well, and were such an affordable price. They also dispatched the items with ef... See more

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Rated 5 out of 5 stars

Product arrived on time and was well packaged. I’m just really disappointed with the actual perfume, such luxurious packing and presentation but the scent does not last at all, I think too much is... See more

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Rated 5 out of 5 stars

My favourite perfume Olympia Legend had been discontinued, I was on the hunt for one that had the same smell and lasting smell as the original did, I came across soghaat on a Google search, and boug... See more

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Rated 5 out of 5 stars

What a great company. In a market of ever decreasing standards of service it's refreshing to find a company as good as this. Reasonable pricing, easy system to order and quick delivery. It seems such... See more

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Rated 5 out of 5 stars

First time buyer, I ordered Coastal , i am absolutely delighted with this fragrance, it smells exactly as my favourite branded perfume , which i will no longer be purchasing, not because this is cheap... See more

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Rated 1 out of 5 stars

Total Scam. Stay Away! I ordered perfumes from Soghaat thinking I was dealing with a professional company. Big mistake. The products NEVER arrived, and despite multiple follow-ups, I have NOT re... See more

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Rated 5 out of 5 stars

First time l had placed a order with Soghaat and was not disappointed. The fragrance is really good and 100% genuine. Easy to order online and payment system was also easy. Received fragrance within... See more

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Rated 5 out of 5 stars

I buy 1st time with this seller.I really happy with my purchase.100% origanl authentic arabic perfumes..comunication is also very frinedly.quick dispatached with care fully packing.I will continue my... See more

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Rated 5 out of 5 stars

I was very happy to find Pose as Rose because it is very similar to another very expensive fragrance. I thought the product looked much more expensive than it is. Delivery was fast and I was kept... See more

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Rated 5 out of 5 stars

It’s always a pleasure ordering from Soghaat. I never have to worry about the quality of their products, and the delivery has become even faster lately. I’ve been a loyal customer for a long time and... See more

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Rated 5 out of 5 stars

I've purchased from here several times. They always dispatch quickly, usually the same day. I don't have any complaints with the service or the product. They usually have the items I can't find anywhe... See more

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Rated 5 out of 5 stars

From ordering to receiving, everything was smooth and easy. I received my package yesterday and it was perfectly wrapped. I am very pleased with every step. I order from France so it took a little l... See more

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Rated 5 out of 5 stars

I’m impressed with this perfume online shop! The website is beautifully designed and easy to navigate, with a stunning selection of fragrances. I found exactly what I was looking for and even d... See more

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Rated 5 out of 5 stars

Very impressed with this company. Immediate response and attention to my order, which was dispatched the first possible day after receipt ( it was a bank Holiday weekend) . Arrived at postal centre... See more

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Rated 5 out of 5 stars

I was hesitant to order from the UK, since I have mainly ordered from german online stores, but the complete process was super easy, smooth and the goods arrived in a relatively short period of time.... See more

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Rated 4 out of 5 stars

The perfume itself has met my expectations, and is overall great, especially given its low price. The delivery went smoothly and everything was good with it. The only flaw of the perfume is the glue... See more

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Rated 3 out of 5 stars

First time using website and ordering process was easy and quick delivery. Purchased Abraaj Enclosure which is a dupe for Enclave. Bottle is very similar, however, that’s about all. Fragrance i... See more

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Rated 1 out of 5 stars

I bought Woody Oud by Maison Alhambra from this shop because it was promoted as a dupe of Tom Ford Oud Wood. That claim is completely false — the scent has no resemblance whatsoever to the origi... See more

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Rated 5 out of 5 stars

I've been using this website for a good while now to keep adding perfumes to my collection. They are fast, amazing and I'll be a repeat customer of theirs for a long time! Their deliveries are alwa... See more

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Rated 5 out of 5 stars

First time ordering from SOGHAAT what can I say very fast delivery, excellent packaging, and they have a massive selection some I've been after for a while but couldn't find. I'll definitely be back f... See more

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Rated 1 out of 5 stars

My order has not arrived, and I want my refund back. I have been waiting for a very long time. My second order arrived weeks ago, even before Christmas, but the first order I placed still hasn’... See more

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Rated 5 out of 5 stars

Amazing. Ordered from Dublin on 30th July and received the product on 5th August. May be bank holiday made delayed otherwise it may be more faster. I ordered my favourite perfume from there since it’... See more

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Rated 1 out of 5 stars

bought a fragrance opened it spread it once and the strayer broke. I reached out through emailed the website for their help form. Never got any reply. I felt really disappointed to be honest. I would... See more

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Rated 1 out of 5 stars

Hi, I’m having an issue with my order #82233. The tracking number hasn’t been updated since April 30, and the courier tracking number doesn’t work at all. I even contacted the courier, and they t... See more

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Rated 1 out of 5 stars

Items not delivered ordered 22 Oct no goods and no refund. Impacted by fastway as have many other retail outlets however I received my order from all other retailers. After being cc'd on internal log... See more

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Rated 1 out of 5 stars

The purchasing process is quick and easy and so was the delivery. However I am very disappointed with the fragrances as they don't last 5 minutes. I purchy3 different ones and they are all very disapp... See more

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Rated 5 out of 5 stars

Affordable Middle Eastern Fragrances, I hope you can cater more brands and fragrances from different lines. I’ll be ordering more stay tuned 😊. Delivery is top notch, products are legit

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Rated 5 out of 5 stars

I’ve now bought more perfumes than I care to mention from the Soghaat crew!! Their customer service is outstanding!! There perfumes are all original, and again outstanding!! Delivery very quick,... See more

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Rated 5 out of 5 stars

Such superb value for money, it's unbelievable. I used to purchase online from "The Perfume Shop", good value for money, but this company are better, much better, with swift delivery as well. Go onto... See more

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Rated 5 out of 5 stars

My first time purchasing from this website/ and also buying dupes . I must confess that I am really impressed firstly with this site and the delivery process and also impressed with how well the perfu... See more

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Rated 1 out of 5 stars

Thank you for getting back to me. You're absolutely right — the fragrance is not marketed as a dupe, and I take full responsibility for calling it that. I appreciate the clarification. Howeve... See more

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Rated 5 out of 5 stars

Cannot fault the service from start to finish. The choice is huge, the prices are right especially with the offers and the comms were good too with quick delivery. Have purchased from Soghaat before... See more

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Rated 1 out of 5 stars

Hello, good morning. My name is Beatriz Cortez. I purchased three perfumes on April 16th. My order number is 81160. I am very disappointed with your perfumes. I've read about you, and you claim your p... See more

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Rated 5 out of 5 stars

Great selection to choose from. Payment was quick and stress free. Great communication from when I placed my order to receiving it. Will be using Soghaat Gifts and Fragrances again and will highly rec... See more

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Rated 5 out of 5 stars

I have been trying to locate this perfume as a present for my sister in law after her comments on me wearing it .So pleased to find it on this site and order and delivery went great even ordered an ex... See more

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Rated 5 out of 5 stars

Big selection of perfumes for a good price. I was a bit worried about the shipping from UK since it isn't in EU anymore, but actually the shipping was cheap and fast and the perfume arrived in perfect... See more

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Rated 5 out of 5 stars

My first order and I’m impressed. Great priced product, kept informed about delivery status and it was delivered in quick time. Well packaged and protected. No negatives from this experience

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Rated 1 out of 5 stars

Order placed 19.11.2025 ,today 8 .01 .2026 ,almost 2 months passed,I officially ask for the refund ,I don't want it anymore the perfume,I just want the refund,I tink it s my right to ask for .i Ve al... See more

Company replied


Company details

  1. #63 of 108 best companies in Perfume store
  2. #47 of 78 best companies in Cosmetics and Perfumes Supplier

About Soghaat Gifts & Fragrances

Written by the company

Soghaat Gifts & Fragrances is a premier luxury retailer based in the UK, specialising in exclusive Arabian perfumes and fragrances. We pride ourselves on offering a curated selection of the finest scents, inspired by timeless traditions and crafted with the utmost attention to quality. At Soghaat, we believe that fragrance is more than just a scent—it's an expression of identity.

While we strive for excellence, it’s worth noting that only a small fraction of satisfied customers—typically less than 1%—take the time to share their positive experiences. Meanwhile, dissatisfied customers are often more likely to leave reviews. If you’ve enjoyed your experience with us, we kindly encourage you to share your feedback and help others discover the elegance and authenticity of Arabian luxury. Your support not only helps us grow but also inspires confidence in others looking for their next signature scent.

Whether you're looking for a signature fragrance or the perfect gift, we invite you to explore our collection and experience the elegance and authenticity of Arabian luxury.

Our Commitment to Excellence

Written by the company

Delivering Excellence, Inspiring Confidence
At Soghaat Gifts & Fragrances, we are passionate about exceeding your expectations with every purchase. While not every 5-star experience results in a 5-star review, we remain dedicated to offering unparalleled service and quality. Your positive feedback inspires others to discover our unique fragrances and helps us continue to raise the bar. Thank you for trusting us to bring luxury and elegance into your life.

Our Authenticity Guarantee and More

100% Genuine Products, Free Delivery, and More

At Soghaat Gifts & Fragrances, we guarantee that every product you purchase is 100% authentic and sourced directly from the manufacturer. Enjoy free delivery on orders over £40 and experience our commitment to fast service with all orders dispatched within 24 hours*. Shop confidently, knowing your payments are safe and secure with trusted options like PayPal, Klarna, and Stripe. We accept all major credit/debit cards and provide flexible payment solutions to suit your needs. At Soghaat, we’re dedicated to ensuring a seamless shopping experience with exceptional products and service.

Contact info

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Experience the Essence of Luxury

Find your perfect fragrance with Soghaat's exquisite collection.

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

As always great service

As always great service, amazing delivery time! Use this website a lot for fragrances! Might have to buy shares!
Disappointed I didn't get the full 10% discount but still a great price.

4 February 2026
Rated 5 out of 5 stars

Impressed

I have been using Soghaat site to purchase my perfumes for over a year now and they never disappointed me. Quick delivery and the best perfumes. I will definitely continue to purchase my perfumes from here.

20 January 2026
Rated 5 out of 5 stars

Great stuff

Great stuff, will buy again, though I think you do have a better competition out ( just found out 2 days ago ) you should reconsider some of your prices to make it cheaper habibis and habibtis ❤️

2 February 2026
Rated 5 out of 5 stars

Always a joy to order from and always…

Always a joy to order from and always great products at fantastic prices

2 February 2026
Soghaat Gifts & Fragrances logo

Reply from Soghaat Gifts & Fragrances

Hi Bailey,

Thank you so much for your kind words.

We’re really pleased to hear that you consistently enjoy ordering from us and that you’re happy with both our products and prices. Feedback like this genuinely means a lot to the whole team and motivates us to keep delivering the same level of service every time.

We truly appreciate your continued support and look forward to serving you again soon.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

It’s been very good

It’s been very good

19 January 2026
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Reply from Soghaat Gifts & Fragrances

Hi Tania,

Thank you for your feedback.

We’re glad to hear that your experience has been very good. We really appreciate you taking the time to share this with us and hope to continue providing you with the same level of service on your future orders.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Straight up and legit

It was Wrapped cutely, and there even was a little extra gift my mother loved. Good prices and good delivery times. Bare in mind I don't want to sound like a bot so if anyone reads this, im genuinely saying this is an actual legit place to buy your perfume.

28 January 2026
Soghaat Gifts & Fragrances logo

Reply from Soghaat Gifts & Fragrances

Hi Sam,

Thank you so much for taking the time to leave such a thoughtful review.

We absolutely love hearing this especially that the little extra gift was appreciated by your mother. It’s great to know you were happy with the packaging, prices, and delivery times, and we really value you reassuring others that your experience was genuine. That means a lot to us.

Thanks again for your support, and we hope to welcome you back very soon.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Everything went smoothly and package…

Everything went smoothly and package arrived quickly and safely

19 January 2026
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Reply from Soghaat Gifts & Fragrances

Hi Calum Gruss,

Thank you for your review.

We’re really pleased to hear that everything went smoothly and that your package arrived quickly and safely. We appreciate you taking the time to share your experience and hope to serve you again soon.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Quick

Quick, efficient delivery and prompt service. Delivered to the right outbuilding - informed me of the delivery - delivered very timely.

30 January 2026
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Reply from Soghaat Gifts & Fragrances

Hi Kerry,

Thank you for your lovely feedback.

We’re really pleased to hear that your delivery was quick and efficient, and that everything was delivered to the correct outbuilding with clear delivery updates. Providing a smooth and reliable service is exactly what we aim for.

We truly appreciate you taking the time to share your experience and hope to serve you again soon.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Fast and quick

3 September 2025
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Reply from Soghaat Gifts & Fragrances

Hi Hari,

Thank you for your kind feedback.
We’re glad to hear you found our service fast and quick.

Your support is really appreciated, and we hope to serve you again soon.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Good service and excellent respond but…

Good service and excellent respond but Royal mail delivery serve is very bad so far royal mail hasn't delivered my order

28 January 2026
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Reply from Soghaat Gifts & Fragrances

Hi Mr Zerihun,

Thank you for your feedback. We’re pleased to hear you were happy with our service and responses.

We’re sorry to hear about the delay with Royal Mail. As discussed in our email correspondence, your order was dispatched promptly, and delivery is handled by the courier. Unfortunately, delays can occasionally occur that are outside of our control.

Thank you for your patience and understanding.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Fast

Fast, easy, and good prices.

28 January 2026
Soghaat Gifts & Fragrances logo

Reply from Soghaat Gifts & Fragrances

Hi Mohammed,

Thank you for taking the time to share your feedback.

We’re really pleased to hear that you found your experience fast, easy, and good value. Our team works hard to keep the ordering process simple while offering competitive prices, so it’s great to know that came across clearly.

We truly appreciate your support and hope to see you again soon. If you ever need any assistance or have a question about an order, please feel free to contact us by email with your order details and we’ll be happy to help.

Kind regards,
Customer Service Team

Rated 5 out of 5 stars

wet good thanks

wet good thanks

26 January 2026
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Reply from Soghaat Gifts & Fragrances

Hi Assen,

Thank you very much for taking the time to share your feedback. We’re really pleased to hear that everything was good and that you were happy with your experience.

Customer satisfaction is very important to us, so it’s always great to know when our products and service meet expectations. We truly appreciate your support and hope you continue to enjoy your purchase.

We look forward to serving you again in the future.

Kind regards,
Client Services Team

Rated 1 out of 5 stars
Soghaat Gifts & Fragrances logo

Reply from Soghaat Gifts & Fragrances

Hi Satnam,

Thank you for your feedback.

Please note that we do not produce or manufacture these perfumes. Fragrance creation and formulation are entirely determined by the brand, and scent preferences can vary significantly from person to person.

For perfume-specific reviews, we recommend using platforms such as Fragrantica or the manufacturer’s official review pages, where feedback is focused on the fragrance itself. This platform is intended for reviewing our service, delivery, and overall customer experience.

We can guarantee that all products we sell are 100% authentic and sourced from approved suppliers. If you have any questions regarding your order or our service, please feel free to contact us by email with your order details.

Kind regards,
Customer Services Team

Rated 5 out of 5 stars

What a company

Super fast delivery , great fragrance and even gave me a free sample, will recommend and be back 100 times over

26 January 2026
Soghaat Gifts & Fragrances logo

Reply from Soghaat Gifts & Fragrances

Hi,

Thank you so much for your kind words and for taking the time to share your experience. We’re really pleased to hear you were happy with the fast delivery, the fragrance, and the free sample.

Your recommendation truly means a lot to us, and we look forward to welcoming you back again very soon.

Kind regards,
Customer Support Team

Rated 5 out of 5 stars

Brilliant service & 100% original quality

Brilliant & 100% original quality, excellent performance of products & great deals provided through outstanding service and delivery. I hope that you will be owning the competition in this market in a few years, as franchise and designer brands are simply misrepresenting and inflating the real worth of their products.

31 January 2026
Unprompted review
Soghaat Gifts & Fragrances logo

Reply from Soghaat Gifts & Fragrances

Hi Dr Christou,

Thank you very much for your detailed and thoughtful feedback. We’re delighted to hear that you’re happy with the quality of the products, the service, and the delivery.

We truly appreciate your support and kind words about our approach and values in the market. Feedback like this motivates us to keep improving and delivering the best possible experience.

We look forward to serving you again in the future.

Kind regards,
Customer Support Team

Rated 3 out of 5 stars

the price to high !

the price to high !

5 January 2026
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Reply from Soghaat Gifts & Fragrances

Hi Mohamed,

Thank you for taking the time to share your feedback.

We understand that pricing is an important factor when shopping online. Our prices reflect the cost of sourcing 100% authentic perfumes, storing them in a safe and compliant environment, and employing a dedicated team to ensure every order is carefully packed and dispatched on time.

Unlike many sellers, we do not operate from a garage or basement, nor do we cut corners. After operational costs and taxes, our margins are very small, and at times we even operate at a loss. Our priority has always been to offer the best possible quality and service at a fair price.

We appreciate your feedback and thank you for considering us.

Kind regards,
Customer Services Team

Rated 5 out of 5 stars

Customer service 10/10. Products 10/10. Delivery time 10/10

Very satisfied with my Products ,delivery is also 10/10.

23 January 2026
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Reply from Soghaat Gifts & Fragrances

Hello Ivan,

Thank you very much for your wonderful feedback. We’re delighted to hear that you were fully satisfied with our customer service, products, and delivery time.

We truly appreciate you taking the time to share your experience. If you ever need assistance in the future, please feel free to contact us by email with your order reference number.

Kind regards,
Customer Support Team

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