Something Different Wholesale Reviews 3,299

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the quality of the products, noting they are well-made and meet expectations. The variety of available items is also a highlight for many, with consumers appreciating the extensive selection. The ordering process is described as easy and straightforward, contributing to a positive overall experience. Consumers consistently praise the delivery service, emphasizing that orders arrive quickly and are securely packaged to prevent damage. Many appreciate the care taken in packaging, with items individually wrapped and boxed. The company's service and staff are also commended, with reviewers noting the helpfulness and efficiency of the team. Overall, people express high satisfaction and a strong likelihood of future purchases.

Based on these reviews

Rated 5 out of 5 stars

First shop with these guys and what an absolutely easy stress free no fuss experience. Several items ordered and all arrived In boxes and then boxed again with packing so no possibility of them being... See more

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Rated 5 out of 5 stars

Decided to try Something Different Wholesale to stock some items for my shop in Morriston. My experience has been amazing. Placed my order online and picked collection as the delivery option. Went ove... See more

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Rated 5 out of 5 stars

I can honestly say I was more than impressed with this company I put my first order in,ordered alot of items when they arrived EVERYTHING was securely packaged using reusable materials so NO plasti... See more

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Rated 5 out of 5 stars

Received my orders from this seller would recommend for new traders .I'm a new business with a small farm shop in Lancashire Received my first orders in excellent condition and well packaged. Many tha... See more

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Rated 5 out of 5 stars

Great service I like how I can just buy any number of products to try, unlike other wholesalers who require that you buy multiples of 6 or 12 etc. Great quality and tge delivery came quickly

Rated 5 out of 5 stars

I've been a customer for years and have always found this company to be excellent. Problems are handled quickly and efficiently. Items are brilliant and are good selllers. Prices are reasonable. C... See more

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Rated 5 out of 5 stars

I have been using Something Different for 4 plus years, with very few issues, I have had items missing twice but they sent them out quickly without any problems. Delivery always happens on time and... See more

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Rated 5 out of 5 stars

I've had a few orders from this lovely company and everything has always been well packaged and arrived quickly. If I've ever had any queries they've always been incredibly helpful, courteous and fri... See more

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Rated 5 out of 5 stars

Been stocking our business with items from Something Different for many years now. Nice items. Items are well packed for transportation. Customer service is amazing. Katie in customer service is a cre... See more

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Rated 5 out of 5 stars

Order arrived when it said it would with good courier delivery at reasonable costs.. Each item carefully wrapped and box packaged to ensure safe transit. Invoice emailed separately andive never had... See more

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Rated 5 out of 5 stars

Amazing service, fantastic products. I am a returning customer to Something Different - it has been nearly 10 years since I last had reason to place an order so I'm very happy to be a returning custo... See more

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Rated 5 out of 5 stars

This was my first order with this supplier and I'm very impressed. Superb selection of high quality items, great value for money and an easy order process. Fast delivery with everything arriving well... See more

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Rated 5 out of 5 stars

Good products, at fair prices. I don't buy that often from Something Different, but when I do, I am never disappointed with what I receive. Their products are described acurately, priced competitivel... See more

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Rated 5 out of 5 stars

My first order arrived with a couple of items missing. I rang and the customer services team couldn't have been more apologetic and helpful. My account was immediately credited. I have since ordered... See more

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Rated 5 out of 5 stars

I had a great first time experiencing ordering from Something Different Wholesale. The website was easy to use and my arrived quickly and well packaged. The products were exactly as described and the... See more

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Rated 5 out of 5 stars

We have been using Something Different as a chosen supplier for a number of years now. The selection of products on offer, the customer service received, the easy to use website, makes SDW an all ro... See more

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Rated 5 out of 5 stars

Ordering was easy, delivery was quick and items were very well packaged!. One point I would like to make is the VAT on the invoice is done as a whole instead of per item which makes it a bit tricky t... See more

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Rated 3 out of 5 stars

I really like the products this company offers and have always had good experiences with them. The only thing that frustrates me is their approach to discounting — it seems to happen all the time that... See more

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Rated 5 out of 5 stars

Came super quick & don’t have to spend hundreds to access the wholesale prices , jusy don’t forget to add vat & delivery costs . Fair prices good quality fast delivery win win thank you ☺️

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Rated 2 out of 5 stars

My order sat at customs for so long that I had to pay UPS $800 on a $700 order. It sat in customs for that long because the Commercial Metals form was not submitted at the time of the order being s... See more

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Rated 5 out of 5 stars

Always a fabulous experience! Fast turn around. Great customer service. Any issues always resolved and really polite. Easy to use website and easy to order process. Decent prices and I love I don't a... See more

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Rated 5 out of 5 stars

Wow what can I say order one day received it the next day 2 massive boxes all carefully individually wrapped nice to have no breakages and lived all of my items great quality and even better prices d... See more

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Rated 5 out of 5 stars

Something different is the most easiest way to purchase my stock for my shop. They have a great range of Incense Cones and Incense Sticks as well as lots of ideas for beautiful gifts. The service and... See more

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Rated 5 out of 5 stars

I have been buying from Something Different for a good few years now, and can highly recommend them. They stock a wide range of very good quality items and in the event of a problem, their Customer... See more

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Rated 4 out of 5 stars

I appreciate the products' design and quality. Good packaging, service and customer support. However, price of the products is, in my opinion, very expensive. I was somewhat a bit disappointed at the... See more

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Rated 5 out of 5 stars

Always happy with the products when I've ordered from Something Different Packaged well, no damages Never had an order that's incomplete Website is easy to navigate Delivery well organised

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Rated 5 out of 5 stars

I recently made a purchase from this site and I am very happy. The whole process was smooth and hassle-free, and the customer service was fantastic, keeping me updated every step of the way. It’s... See more

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Rated 5 out of 5 stars

Everything apart from one item arrived in great time, prices were great and nothing was damaged! The item we had missing was sent the next day after a very easy conversation with customer service! It... See more

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Rated 5 out of 5 stars

Great customer service that are friendly and knowledgeable who make you feel that nothing is to little. Great product lines, fast dispatch and fabulous wholesale prices. Am so glad I found them early... See more

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Rated 5 out of 5 stars

Always arrive in good condition! No battered boxes. Love the range of spell insence, there’s always a good range of insence to choose from . Always happy with my purchases , been using something dif... See more

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Rated 3 out of 5 stars

Burners not well packaged - they used to come individually wrapped, now they are just put loosely put in the box. Haven't had time to unpack large boxes yet but already found broken burners.

Rated 5 out of 5 stars

Something different has been my go to for oil burners for my business for years and sometimes treat myself to other items on offer. Always excellent service and quick delivery

Rated 5 out of 5 stars

I absolutely love all the products, how easy it was to buy, there was a hiccup with my order but the person who emailed me about it did so with a SWIFTNESS and my order was out just as quickly after t... See more

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Rated 2 out of 5 stars

Missing planchette in ouija board box. Scuffed, chipped table top design on altar table. By time you’ve added VAT it’s back to retail price on some items and postage costs are high. First customer exp... See more

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Rated 5 out of 5 stars

The website is so easy to navigate and place an order. My order came when expected and I was not disappointed with my items, they were well packaged, candles smell great, good quality, will be orderin... See more

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Rated 5 out of 5 stars

Easy to use website, great offers available, being a small business owner i really value that there is no minimum purchase price, and that i can purchase items singularly. Brilliant delivery service,... See more

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Rated 5 out of 5 stars

I liked the variety off products available, in this case, burners for wax melts. I loved it! There are very original models that i can't find Im Portugal. I'm looking forward to receive my order and... See more

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Rated 4 out of 5 stars

Happy with order & delivery time. Would have been 5 stars except they spam constantly with emails, multiple every day, very irritating! Always the same thing.

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Rated 5 out of 5 stars

Products always arrive perfect and there is such a great selection. Choosing the day you would like delivery is also really helpful. I have used them for years. Their customer service is excellent.

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Rated 5 out of 5 stars

I've been searching for a supplier for gonk themed oil burners for a while now, they're perfect for my gonk themed business! Speedy delivery and great service and products! Highly recommend!

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Rated 1 out of 5 stars

First time ordering with this company. The bulk of my order has been lost by the courier they used. When I contacted customer service and explained this, they asked me to wait to see if the order arri... See more

Rated 5 out of 5 stars

New to something different and very pleased with the quality of items on our first order. Customer service excellent and very quick to rectify a problem with my order. Made a change to receive an or... See more

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Rated 5 out of 5 stars

Fantastic service, great range of products. I needed to contact customer services because I made a silly error in my order. The team dealt with very quickly. Will continue ordering from this gre... See more

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Rated 5 out of 5 stars

First time buyer all the things were wrapped lovely no breakages and good value for money I have a small business and brought items as an add on they seem to be very popular will be buying again at a... See more

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Rated 5 out of 5 stars

Excellent products at really good prices. Delivery is always quick and everything is packaged great, so rarely if ever any breakages. The customer service is always top notch.

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Rated 1 out of 5 stars

I give 0 stars!! I placed my order for delivery last Sunday, as I was traveling to Portugal on November 11th. My order was not delivered because the delivery person said I wasn’t home — but I was!! T... See more

Company replied


Company details

  1. #13 of 49 best companies in Wholesaler
  2. #112 of 381 best companies in Gift shop
  3. #3 of 5 best companies in Import Export Company

Written by the company

At Something Different Wholesale, we design, develop and supply wholesale giftware, homeware, accessories and decorative products to retailers across the UK, Europe and worldwide. We work with over 12,000 retailers globally, from independent gift shops to larger retail groups, offering a dependable wholesale service built around own-designed, exclusive product ranges, strong stock availability, competitive pricing and helpful customer support. With no minimum order, retailers can easily trial new gift ideas, refresh their ranges, and top up best-selling lines little and often. We currently offer over 4,000 wholesale product lines, in stock and ready to ship. In-stock orders are dispatched the same day, helping retailers keep shelves filled and trade without delays. For EU wholesale customers, we offer Delivery Duties Paid (DDP), meaning no customs paperwork, no unexpected charges, and straightforward delivery from the UK. Our wholesale ranges include homeware, garden accessories, small gifts, licensed artist collections, trend-led giftware and seasonal products, designed to help retailers grow their sales with confidence.

Written by the company

Dedicated Customer Support
Our experienced customer service team is on hand to help with orders, deliveries and any queries you may have
No Minimum Order
Our no minimum order policy allows you to trial new products, top up bestsellers, and buy in a way that suits your business.
Free UK Delivery on Orders Over £75
Wholesale orders of £75 or more qualify for free delivery to UK mainland addresses. *UK mainland only.
Same Day Dispatch On All Orders Placed By 1pm
In-stock orders placed by 1pm (monday to Friday) are dispatched the same working day for fast, reliable delivery.
EU Orders Delivery Duty Paid (DDP)
We handle customs clearance, duties and import charges, so your order is delivered straight to your door with no unexpected fees.
Own-Designed & Exclusive Products
Our products are designed in-house, giving retailers access to exclusive ranges not widely available elsewhere.
Trusted by 12,000+ Retailers Worldwide
We support thousands of independent retailers and retail groups across the UK, Europe and beyond.
In-Stock, Ready to Ship
Thousands of products held in stock, ready for fast dispatch when you need them.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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1-star

Replied to 87% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great service

Great service
I like how I can just buy any number of products to try, unlike other wholesalers who require that you buy multiples of 6 or 12 etc.

Great quality and tge delivery came quickly

4 February 2026
Rated 5 out of 5 stars

My go to supplier

Something different has been my go to for oil burners for my business for years and sometimes treat myself to other items on offer. Always excellent service and quick delivery

30 January 2026
Rated 5 out of 5 stars

Just starting out with Amazon selling

Just starting out with Amazon selling, and I LOVE this website, and so helpful and ship straight to Amazon their fabulous products x

13 January 2026
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Reply from Something Different Wholesale

Hello Debra,

Thank you so much for your lovely 5‑star review! We're delighted to hear that our website and Amazon fulfilment service have been helpful for you starting out on your new journey - here's to lots of success ahead!

The Customer Care Team

Rated 5 out of 5 stars
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Reply from Something Different Wholesale

Hello Kim,

Thank you for this great 5-star review! We are over the moon to hear that you are so happy with the items received so far and hope to work with you again soon!

The Customer Care Team

Rated 5 out of 5 stars

Excellent customer service and good quality items

Excellent customer service. Fast delivery. Lovely items.

30 January 2026
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Reply from Something Different Wholesale

Thank you for this fantastic review of our service and products, we are thrilled to hear that you've been so happy with your recent order. We really appreciate your support and look forward to working with you again!

The Customer Care Team

Rated 5 out of 5 stars

great quality

All the products are of great quality. And they take great care in packaging them. There were, however, some broken pieces inside the boxes.

30 January 2026
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Reply from Something Different Wholesale

Thank you so much for your lovely review. We’re really glad to hear that you’re happy with the quality and packaging of our products. If any items arrived broken, we hope you’ve been able to report them to the Customer Care team so we can put things right. You can reach us at [email protected] where a member of the team will be happy to help.

The Customer Care Team

Rated 5 out of 5 stars

Everything is amazing

Everything is amazing, came wrapped very nicely.

26 January 2026
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Reply from Something Different Wholesale

Thank you for this excellent review! We’re so happy to hear that everything arrived safely and well wrapped. We hope to work with you again soon!

The Customer Care Team

Rated 5 out of 5 stars

Fast delivery items all excellent…

Fast delivery items all excellent condition well packaged

28 January 2026
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Reply from Something Different Wholesale

Thank you so much for your lovely review Donna. We’re thrilled that your order arrived quickly and in perfect condition. Really appreciate your positive feedback!

The Customer Care Team

Rated 5 out of 5 stars

Great wholsale website

Beautiful products. Well packaged and delivery came in a good timeframe. Will definitely order again soon, thank you x

27 January 2026
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Reply from Something Different Wholesale

Hello Talia,

Thank you for taking the time to leave this wonderful review. We are so pleased to hear that you are happy with the items received so far, and that they arrived with you safely and quickly. We look forward to working with you again soon!

The Customer Care Team

Rated 5 out of 5 stars

5* supplier!

10 April 2025
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Reply from Something Different Wholesale

Hello Jana,

Thank you for this fantastic 5-star review! We look forward to supplying your business for the years to come.

The Customer Care Team

Rated 5 out of 5 stars

Great burners and quick delivery

Great burners and quick delivery

20 August 2025
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Reply from Something Different Wholesale

Hello Emma,

Thank you for this excellent review. We are so pleased to hear that your order arrived with you quickly and that you are so happy with the burners you received!

The Customer Care Team

Rated 5 out of 5 stars

Amazing company!

All items we ordered were packed with care. It was a big order and there was nothing missing. Everything we got from there was very high quality. I would recommend this seller to any and everyone!

21 January 2026
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Reply from Something Different Wholesale

Hello Sherri,

Thank you so much for this fantastic review! We’re thrilled to hear everything arrived safely and that you loved the quality of the items. Your recommendation means the world to us!

The Customer Care Team

Rated 5 out of 5 stars

Great burners

Great burners! Fast delivery and the quality is exactly what I expected. They look beautiful. I highly recommend this seller

19 January 2026
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Reply from Something Different Wholesale

Hello Vanessa,

Thank you for taking the time to leave this wonderful review of our products; we are so pleased that the burners in particular have been popular for you! We really appreciate your support and glowing recommendation.

The Customer Care Team

Rated 5 out of 5 stars

Decided to try Something Different…

Decided to try Something Different Wholesale to stock some items for my shop in Morriston. My experience has been amazing. Placed my order online and picked collection as the delivery option. Went over the following day to collect my order, and was met by a nice man, showed him my order number, he then went and got my order, he loaded my order into a trolley for me and even wheeled the trolley to my car, and even loaded my items into my car for me. Could not ask for a better service. I will defiantly be using SDW in the future. Great service, and great staff. Thank you. The Gift Shop Morriston.

21 January 2026
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Reply from Something Different Wholesale

Hello Stuart,

Thank you for taking the time to leave us this fantastic review and feedback. We're delighted to hear that your collection experience was so smooth and that our team were able to help so efficiently. We look forward to working with you again soon.

The Customer Care Team

Rated 5 out of 5 stars

Amazing products and customer service

Everything looked amazing as always. Very helpful and prompt to help when needed help.

21 January 2026
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Reply from Something Different Wholesale

Thank you for this lovely review! We're delighted to hear that you were happy with your order and that our team were able to help promptly when needed. Your kind words mean a lot to us.

The Customer Care Team

Rated 5 out of 5 stars

Reliable wholesaler with good price

I had a great first time experiencing ordering from Something Different Wholesale. The website was easy to use and my arrived quickly and well packaged. The products were exactly as described and the quality was very good good. I'll definitely be ordering again and would recommend them to other businesses.

7 January 2026
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Reply from Something Different Wholesale

Hello Nadra,

Thank you for the wonderful review! We're so glad your first experience with us was smooth and that the products arrived with you safely and quickly. We really appreciate the recommendation and look forward to working with you again soon.

The Customer Care Team

Rated 5 out of 5 stars

Something Different are a fantastic…

Something Different are a fantastic company to deal with, they are very helpful with any query, great selection of unique products, also one of the most reasonably priced suppliers which allows a small business like mine offer my customers lovely homewares and gifts at a great price point.

23 July 2025
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Reply from Something Different Wholesale

Thank you so much for the fantastic review! We're thrilled to hear that you enjoy our unique product range and find our service to be so helpful. It means a lot to us to know that we've been able to help small businesses like yours. We really appreciate your kind words and support!

The Customer Care Team

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