Sonic Auto Transportation Reviews 8,098

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their knowledge, professionalism, and dedication. Many reviewers specifically mentioned individual staff members by name, highlighting their exceptional customer service and willingness to go the extra mile to ensure a smooth and stress-free transport experience. Consumers appreciate the clear and consistent communication provided throughout the entire process. People are very satisfied with the company's service and delivery. The company is very helpful in arranging everything. The ability of the company to promptly address and resolve issues is also a recurring positive point. While opinions on pricing vary, reviewers generally agree that the customer service is top-notch.

Based on these reviews

Rated 5 out of 5 stars

Huge shout-out to Henry William at Sonic Auto 👏 He arranged transport for a Honda Element from Portland to Tulsa and absolutely nailed it. The car got there on time, and Henry stayed in touch the... See more

Rated 5 out of 5 stars

Wonderful experience utilizing this company they were very knowledgeable, professional.. I definitely recommend them(James Williams) provided top notch customer service he went above beyond the call o... See more

Rated 5 out of 5 stars

My wife and I needed to ship our daughter’s vehicle from North Carolina to west Texas. This was our first time going through this process. We selected Sonic Transport and made contact with John Gardne... See more

Rated 5 out of 5 stars

Jay from Sonic is great guy who helped me to transport my car from Kansas to west coast , whole process is smooth and he is true professional who understand customer need and guide them with right opt... See more

Rated 5 out of 5 stars

Thomas Miller from Sonic Auto Transport went above and beyond even after competition claiming this is a scam to try to scare me out of it. But I bluntly trusted Thomas & was met with outstanding deliv... See more

Rated 5 out of 5 stars

Worked with Henry on the transport of 2 vehicles. There were some minor communication errors on behalf of the driver but he Henry y promptly resolved by scheduling another truck and driver the same da... See more

Rated 5 out of 5 stars

My car experience total mechanical failure far from home- a situation no one wants to be in. James Williams helped me secure transport for pick up and delivery the next day. We ran into an issue with... See more

Rated 5 out of 5 stars

Robin Vasquez, representing Sonic Auto was very professional. In fact my 2 vehicles that were scheduled to be shipped from Richmond, CA to Atlanta, GA were picked up on time as scheduled. Consequently... See more

Rated 5 out of 5 stars

Thomas Miller gave me a call explaining the whole process behind a car shipment and made everything so much easier and safer from the start. We always communicated everyday to make sure everything was... See more

Rated 5 out of 5 stars

Worked with Robin Vasquez to ship a car from Seattle to Boston. The final cost came in a bit higher than the initial quote due to timing and availability of trucks for our schedule. Robin worked with... See more

Rated 5 out of 5 stars

Our Trustpilot experience was 5 star not only because James Williams found us a driver that provided prompt service but also because he kept in touch with us throughout the delivery process. Moving an... See more

Rated 1 out of 5 stars

Beware! Don't use a broker, go straight to a reputable driver owned company. Started well with a reasonable signed quote. Next day, at time of pickup, extorted into 60% higher cost!! take it or leave... See more

Company replied

Rated 5 out of 5 stars

Easy process. Great communication. I told them my car was broken down and unfortunately I could only afford so much for a transport. They listened and they delivered, all while working within my pay r... See more

Rated 5 out of 5 stars

Big shout out to Leo Alexander for his outstanding help in transporting my son’s car from Arkansas to Michigan. Leo went above and beyond, working tirelessly to ensure everything went smoothly. He kep... See more

Rated 5 out of 5 stars

We use sonic Transportation to move my car from South Carolina to Florida , the assistant that helps us was Kyrie Jordan , he was always available even though out was thanksgiving day , also very pr... See more

Rated 5 out of 5 stars

Mateo Richardson helped me ship my care safely and quickly in the middle of an ice storm! I couldn’t find anyone to help me as a storm hit Dallas and everything was shut down… Mateo got me an affordab... See more

Rated 5 out of 5 stars

I worked with Jesse Madison to transport a vehicle from Fergus Falls to Godley. Although the final cost was slightly higher than the initial quote due to limited truck availability and scheduling fact... See more

Rated 5 out of 5 stars

I worked with Harry Andres to ship my car, and I was impressed with his service. Despite an issue with my prior booking, he was able to quickly sort everything out and ensured my car reached its desti... See more

Rated 5 out of 5 stars

This was a first for me navigating the auto shipping network. John Gardner was very patient and helpful throughout the process. He was super responsive making it an easy choice given the plethora of... See more

Rated 5 out of 5 stars

I recently used Sonic Auto Transport to transport my son’s vehicle across half the country. I worked with Robin Vasquez closely thru the whole process. I couldn’t be happier with the experience. F... See more

Rated 1 out of 5 stars

Bad experience! Stay away! Bait and switch! Albert quoted and guaranteed one price and specific pickup/delivery dates. I have text messages outling the arrangement. After agreeing to our arrangement... See more

Company replied

Rated 5 out of 5 stars

Jeramy was a great help made sure. All was going well shipped 2024 rtr mustang from Plymouth Massachusetts to concord north Carolina was so happy with transport. Used sonic again to ship from concord... See more

Rated 5 out of 5 stars

Easiest process. James Williams was a great communicator and easy to work with including pushing the pickup back a day at the last minute. The car was shipped and at my door faster than expected. Woul... See more

Rated 5 out of 5 stars

I used Sonic Auto transportation to shipping my two vehicles. Derek was very helpful from the start. Providing key details and information to ensure my vehicles arrived safely. He keep in contact with... See more

Rated 5 out of 5 stars

I recently used Sonic Auto to ship my car from Texas to California, and I couldn’t be happier with the experience. From start to finish, the entire process was smooth, professional, and stress-free.... See more

Rated 5 out of 5 stars

I was really nervous about transporting my 1980 Chevy C10 from Colorado to California. A different transportation company was asking for my title. Felix Elmo assured that nothing extra was neede... See more

Rated 5 out of 5 stars

I needed my old car transported to new mexico and my new car to CA. I was bombarded with calls from numerous offers from different transporters. I reached out to sonic and immediately felt profession... See more

Rated 5 out of 5 stars

Felix Elmo made the whole car transport process incredibly easy. My car was shipped from Phoenix to Long Island with no issues at all. Very professional, efficient, and reliable from start to finish.... See more

Rated 5 out of 5 stars

We had to make a logistical decisions on how to get my car transported from Mississippi to TX. Using this service took away the stress and was cheaper than doing it ourselves. We contacted James Will... See more

Rated 5 out of 5 stars

James was upfront and honest, explaining the process step by step and called immediately about any issues that could potentially occur. He was flexible and quickly found another driver when 1sts tru... See more

Rated 5 out of 5 stars

Leo Alexander was wonderful. The vehicle was picked up on the date agreed upon and delivered a little bit late, I’m sure to traffic related issues. I only have one constructive comment, however, I und... See more

Rated 5 out of 5 stars

Sonic Auto made the car shipping process stress-free with easy pickup and drop-off. James Williams was super helpful in arranging everything. Even though the price went up slightly before pickup, th... See more

Rated 4 out of 5 stars

Hey there! I just wanted to share my experience with American Auto Transport. I've been using their services for a while now, and I can't recommend them enough! Their customer service is fantastic... See more

Rated 5 out of 5 stars

Worked with Zack Lumiere at Sonic Auto, who was excellent with communication and customer service. This was first time using an auto transport, so I wasn’t sure what to expect. Zack made it an easy pr... See more

Rated 4 out of 5 stars

Thanks to David for responding to my last minute call to transport my son's car after another company left me high and dry.This is my second time using Sonic and I'm very satisfied,David was understa... See more

Rated 1 out of 5 stars

I was given a confirmed price by Harper Jade of $650 to transport my car from Florida to Cape Cod. Less than 24 hours prior to pick up he called me with a new price of $1,350. I did not have time t... See more

Company replied

Rated 5 out of 5 stars

This was my first time ever shipping a car, and I was honestly skeptical about the whole process. On top of that, I had just been in a car accident and needed my vehicle shipped urgently. Adam immedia... See more

Rated 5 out of 5 stars

Sonic Auto Transport really stepped up and helped me get my vehicle moved with a short window to work with. Harry took care of me from start to finish using total professionalism and a calm demeanor.... See more

Rated 5 out of 5 stars

I needed to send a vehicle from Los Angeles to Seattle, Washington. I used sonic. Jay was easy to work with, and his Customer Service skills were amazing. The entire transaction was smooth. Everything... See more

Rated 5 out of 5 stars

Danny made every effort to get my car out of Copart’s facility in a timely manner. I had one driver cancel on me last minute and Danny found another driver that same morning within the hour. I will de... See more

Rated 5 out of 5 stars

This was my first time using Sonic Auto Transport to ship my car from Utah to Arizona, and I couldn’t be happier with the experience. Cameron, my agent, was extremely prompt, kind, and attentive thr... See more

Rated 5 out of 5 stars

I highly recommend Sonic Auto. After 2 bad experiences with other companies not doing what they promised, Nathan from Sonic Auto was clear, upfront & even got the job done in less time than expected.... See more

Rated 5 out of 5 stars

Steve was extremely helpful throughout the entire process. He communicated clearly, answered all my questions, and made everything smooth from start to finish. The transportation itself was reliable a... See more


Company details

  1. Auto broker

Written by the company

Here at Sonic, we are a leading company in the vehicle transportation industry.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

8K reviews

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Replied to 90% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Best transport company i've ever used

Best transport company i've ever used. I put my needs out there and mister James Williams gave me a call within 15 minutes. We had a deal made in paperwork Signed 15 minutes later. My vehicle was delivered in excellent shape, 24 hours later. I recommend using James Williams with sonic transport to everyone and all, if you want the job doneright, Efficient and fast.

10 February 2026
Unprompted review
Rated 5 out of 5 stars

Thomas Miller from Sonic Auto Transport…

Thomas Miller from Sonic Auto Transport went above and beyond even after competition claiming this is a scam to try to scare me out of it. But I bluntly trusted Thomas & was met with outstanding delivery, exceeding my expectations. Thank you

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Huge shout-out to Henry William at Sonic Auto Transportation

Huge shout-out to Henry William at Sonic Auto 👏

He arranged transport for a Honda Element from Portland to Tulsa and absolutely nailed it. The car got there on time, and Henry stayed in touch the whole way — lots of updates, checking in during the trip, and making sure everything was going smoothly. You could tell he actually cared about the car and the customer, not just the transaction.
Low stress experience on all fronts. If you need auto transport help, he’s your guy. Highly recommend Henry WIlliam!

9 February 2026
Unprompted review
Rated 4 out of 5 stars

Car Delivered In Record Time

Trying to get your care delivered cross-country is much more difficult than I originally thought, but I appreciate Victory's diligence in finding a driver who ultimately delivered my car as close to my budget as possible. The car arrived in record time and with no damage.

24 January 2026
Unprompted review
Rated 5 out of 5 stars

Great experience!

I have used Sonic transport for3 cars in the last year. I've worked with Mateo each time. I would highly recommend Sonic and Mateo to my friends and family!

7 February 2026
Unprompted review
Rated 5 out of 5 stars

Easy process

Easy process. Great communication. I told them my car was broken down and unfortunately I could only afford so much for a transport. They listened and they delivered, all while working within my pay range.

2 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service

I had a great experience with Thomas Miller. He was very efficient and communicative throughout the process. The car was shipped Texas to California in less than a week. Highly recommend.

6 February 2026
Unprompted review
Rated 5 out of 5 stars

Jay from Sonic is great guy who helped…

Jay from Sonic is great guy who helped me to transport my car from Kansas to west coast , whole process is smooth and he is true professional who understand customer need and guide them with right options . I strongly recommend Jay to work with

28 January 2026
Unprompted review
Rated 5 out of 5 stars

1200 mile car transport

My wife and I needed to ship our daughter’s vehicle from North Carolina to west Texas. This was our first time going through this process. We selected Sonic Transport and made contact with John Gardner to make the contract. John was very professional and made the process easy to work through. Strongly recommend Sonic and John.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

Sonic Auto Transport is the best!

Mateo Richardson helped me ship my care safely and quickly in the middle of an ice storm! I couldn’t find anyone to help me as a storm hit Dallas and everything was shut down… Mateo got me an affordable quote and was able to get my car shipped within the timeframe I needed it still. I would 1000% recommend and rebook with him.

31 January 2026
Unprompted review

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