Soundbrenner Reviews 451

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the quality of the products, highlighting their excellent sound precision, clarity, and balanced audio output. Consumers also appreciate the comfortable fit, the variety of ear tip sizes, and the effective noise isolation, making them suitable for extended use. The attractive price point is another aspect that people find appealing. Moreover, reviewers consistently praise the user experience, describing the products as easy to use and convenient to carry. The company's customer service receives high marks, with consumers noting the team's speed, friendliness, and helpfulness in resolving issues. People also appreciate the company's responsiveness to suggestions and personalized communication.

Based on these reviews

Rated 5 out of 5 stars

The sound quality is very precise and works great for both gaming and listening to music. I bought these to replace my old gaming headset and they’ve been a perfect upgrade. Being able to hear footste... See more

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Rated 5 out of 5 stars

I’m a bass player in a classic rock band that recently converted to IEMs. I did a little research and it wasn’t long before I came to the SoundBrenner Wave at a very attractive price. They arrived sec... See more

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Rated 5 out of 5 stars

Soundbrenner is hands down the best! Their customer service is unreal — fast, friendly, and actually helpful (like… how is this still a thing in 2026? 😄). And the products? Amazing quality and... See more

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Rated 5 out of 5 stars

I purchased the Wave IEMs, which are truly great, and left this review: "Easily the best sounding, most comfortable headphones/earphones I have ever owned! The stereo field and visual imagery of the a... See more

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Rated 5 out of 5 stars

These are amazing. I have an Arctis 7p+ headset for gaming, and Apple AirPods and AirPods Max for listening to music. These IEMs outclass all of them. When I got the extension mic cable, they started... See more

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Rated 5 out of 5 stars

First and formost the products that they provide are top notch so any product you need I'm sure you would be proud of the craft. I recently had an order that had complicated mailing issues (not in the... See more

Company replied

Rated 5 out of 5 stars

They are fantastic earphones that sound as good as those priced 4 to 5 times more. To top it all, it has a great sounding microphone That I use whenever making calls or attending virtual meetings thr... See more

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Rated 5 out of 5 stars

First of all, the Core2 Steel watch is amazing. I was on the fence about how strong the vibration would be, but it is actually quite strong!! Tuner works great, looks sharp, it's perfect. Customer su... See more

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Rated 5 out of 5 stars

Got our first pair of these IEM's and tried them out at last week's band practice. Now the entire band wants a set. Clarity and precision is excellent along with great sound isolation and external... See more

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Rated 5 out of 5 stars

I've never had in ear monitors, and after comparing those worn between our bassist (he spent nearly $400) and our drummer (Soundbrenner), there was a clear winner.... and I'm not talking about price.... See more

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Rated 5 out of 5 stars

The in-ear monitors looked and performed as described, and maybe even a bit better. The packaging was top tier and you even got a wide selection of earbud tips included. From order to delivery was fas... See more

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Rated 4 out of 5 stars

I ordered after seeing the advertisement while searching through Facebook. Even though I have many pairs of in-ears ranging from old Carvin IEM headphones from my old wireless system to Shure, Bose an... See more

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Rated 5 out of 5 stars

I switched to IEM for gaming in Warzone particularly. The footstep audio is far superior and I also got a Christmas bargain, so that's a win win in my book.They came recommended by a friend and I also... See more

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Rated 5 out of 5 stars

I produce podcasts and do a lot of critical audio editing. I was looking for an alternative to headphones, since I found it difficult to get a clear picture of the audio because I wear hearing aids... See more

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Rated 5 out of 5 stars

I recently bought a Core 2. Although I was very happy with it, it showed a minor malfunction. The contact tuner didn’t function as it was supposed to do. I reached out to Soundbrenner cust... See more

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Rated 5 out of 5 stars

Really good for fps gaming! My earbuds the left one had a fault that the connection pin wouldnt go all the way in leaving a gap! They worked fine, but even tho i just contacted support and they sent a... See more

Company replied

Rated 5 out of 5 stars

Great product and prompt customer service! My Minuendo earplugs are fantastic. They come with a variety of ear bud types and sizes. My left ear canal is larger than my right one, so the different s... See more

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Rated 5 out of 5 stars

They sound truly great!! They’re very comfortable. I’m a bass player and I appreciate the definition in low frequencies. They got it. I use them any time: live concerts, recordings and more. I’ll get... See more

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Rated 5 out of 5 stars

From the very first moment, I realized the Waves would have a different level of quality. The design and materials are excellent. The ear monitors are very comfortable. The sound is exceptional—very c... See more

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Rated 5 out of 5 stars

the Wave in-ears performed beautifully on stage. They were comfortable and yielded a good sound spectrum, stayed in place. Best part is they reached out as soon as we received them and asked if there... See more

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Rated 5 out of 5 stars

What can I say: these in-ears were exactly what I was looking for. Balanced sound, slightly boosted in the mids, but still rich and transparent. Almost like my AKG Studio headphones. I use them as in-... See more

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Rated 5 out of 5 stars

I have a Soundbrenner Pulse, 2 sets of In Ear Monitors and 2 sets of their wonderful Minuendo Lossless Sound reducing ear plugs. I have given away other sets of Minuendo plugs to friends who are gig... See more

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Rated 5 out of 5 stars

I recently bought Soundbrenner Wave IEM’s for my Son Casey as he plays in his Church Worship band. He absolutely loves his Wave IEM’s. With dual drivers, a great balance of lows and highs and a gr... See more

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Rated 5 out of 5 stars

**My Own Purchase** I ordered these a few weeks ago and received delivery on 12.12 (Friday). **[Pros]** The sound quality is truly excellent. The bass provides solid, weighty support w... See more

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Rated 4 out of 5 stars

Purchased the Soundbrenner Musician headphones which arrived quickly and well packaged. Headphones sound very good and work well. My only recommendation is for the earbud plugs should be labeled as to... See more

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Rated 5 out of 5 stars

These IEM's are AMAZING!!! I've tried several different brands over the years, most are too muddy for drumming applications. These were an immediate WOW! So clean and clear, every instrument seems to... See more

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Rated 1 out of 5 stars

Just recieved the Wave in Ear monitors.I believed this product could be plugged into a PA system and be used to help vocal and guitar practice while playing live. Where do you plug it in to monitor. N... See more

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Rated 5 out of 5 stars

I’m using them for work with heavy equipment and power tool as well as for practice with guitar amps on. It has been very good so far. They are comfortable and are working as they should. Customers su... See more

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Rated 5 out of 5 stars

The Wave IEM are comfortable, sound great, and most importantly for me, reduce ambient noise. As a musician in a heavy metal band, I'm constantly battling to fond a way to save my ears during loud reh... See more

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Rated 2 out of 5 stars

I thought these in ear buds would exceed my current ACS ones. Unfortunately I’m unable to get a decent fit with the supplied foams. Maybe an unfair comparison as the ACS come with a impression moulde... See more

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Rated 1 out of 5 stars

Returned my items because I was unsatisfied and disappointed with the quality for gaming use. They still won’t give me a refund and it’s been 2 months. Have stopped responding to my emails. Tried to d... See more

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Rated 5 out of 5 stars

I purchased the Waves purely so when the batteries on my PlayStation Pulse Elite died I wasn’t left mid game trying to put them on the wall charger and left having to use the microphone on the c... See more

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Rated 4 out of 5 stars

I bought 2 pairs of Minuendo ear protection for my partner and I. We started Taiko drumming and I thought these would be good to protect from high sound levels a room of huge drums going together prod... See more

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Rated 5 out of 5 stars

I ordered after seeing the advertisement while searching through Facebook. the Wave IEM are the first I have purchased and I am very pleasantly surprised and impressed with their fidelity. Even withou... See more

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Rated 5 out of 5 stars

As a bass player, I've been looking for in-ears that sound like you've got Overears on your head for a long time. I finally found what I was looking for at Soundbrenner. The sound of the Wave in-ear... See more

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Rated 5 out of 5 stars

Amazing customer service. We've had a problem with shipping, the parcel got mistakenly sent back by the postal service, and they sent another one out for us, free of charges! Saved a Christmas prese... See more

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Rated 5 out of 5 stars

The sound quality is so amazing!The cord is longer than others I’ve tried. I really like the assortment of silicone and latex tips, not to mention the adapter for larger inputs. When my first pair arr... See more

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Rated 5 out of 5 stars

I recently bought the Wave by Soundbrenner and didn't get to put it into use until this past week. First off, the packaging was well done and exceeded my expectations. Next and most important was the... See more

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Rated 5 out of 5 stars

These SoundBrenner in ear monitors are by far the best live sounding headphones I have ever used. I have been drumming in a live worship church setting for nearly 25 years and these are the most comfo... See more

Company replied


Company details

  1. Electronics store
  2. Music shop
  3. Musical instrument shop
  4. Software company

Written by the company

Gear and apps that make your music practice addictive.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

451 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing IEMs

The easy to navigate website and them showing genuine demos and reviews made the decision to purchase an easy one. As for the product itself it is the best IEMs I have used yet. Couldn't recommend them more! I haven't used click tracks or even tracked in a long time but these have made as easy as taking a hot knife to butter.

1 February 2026
Unprompted review
Rated 5 out of 5 stars

Great product...even better Customer Service!

As a young drummer my focus was Jazz and Rock, playing in bands and competitions. That was a great time in my life. Fast forward to two years ago, I decided to get back into music and purchased a Roland VAD507…what a great decision as Roland makes a solid product.

Practicing with my Bose and Sony ANC headphones was great, though the bulk bothered me a bit. Enough for me to try something new.

While researching in-ears, I came across a deal from Drumeo and figured why not? They were ok, though I didn’t have anything from which to compare. I could never really get them to fit just right. Sound was fine, just not like headphones (duh!).

I continued researching for a better fit and sound. That’s when I came across Soundbrenner’s Wave in-ear’s. At the time, they were offering a respectable discount, and reviews from various sites and musicians came back positive.

Bottom line, they sound great and fit better than my pair from Drumeo. In the end, I decided to keep both pairs as I figured having redundancy would be prudent.

Now that Soundbrenner released their Wave Pro model, I can’t wait to try them and compare. I’m optimistic based on the original Wave and will be looking to see if the pro model will sound better (for the money) and still be as comfortable to wear for long sessions!

Lastly, I had few questions after my purchase and Ethan in customer support was very responsive. We shouldn’t be surprised by good customer service (my experience with Ethan) as that should be the standard…but nowadays we all have an unfortunate story or two.

To be continued…

11 January 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for this thoughtful and personal review, David! I love the journey from your early jazz and rock days to getting back behind the kit. It’s great to hear the Waves delivered the fit and sound you were looking for, especially after trying other options, and that they’re comfortable enough for long sessions. I also appreciate you highlighting Ethan’s responsiveness. You’re absolutely right, great service should be the standard, and we work hard to live up to that. We’ll be excited to hear your thoughts if you decide to try the Wave Pro.

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 1 out of 5 stars

I’m planning on giving you a large…

I’m planning on giving you a large unfavorable write up. In good fate I bought this product followed all the rules and have been turned down 3 times for refund when I they didn’t fit my ears in one days time What bad ethics

15 January 2026
Unprompted review
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Reply from Soundbrenner

Robert, we’ve reviewed your case internally and can confirm that we responded to multiple return requests since December but did not receive any replies from your side. We always aim to resolve situations fairly and within our return policy, and we’re still open to helping if you’d like to continue the conversation. Please reach out to [email protected] so we can move this forward properly.

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

Third times a charm!

I have two other sets of IEM's. My 5 driver imports quit working and my Shure SE425 won't stay put. So here's to buying a third set of IEM's. I was very impressed with the packaging and prompt delivery. I also love the fit and construction of the Waves in-ears. The reinforced loop around your ear solves a problem I've had with my Shure SE425's which constantly slip over my ear. The sound quality also is superior to the Shure SE425 IEMs. Hopefully, the integrity of the cable is good. The cable may be the only feature where I favor the Shure 425's whose cable is more rigid and a heavier gauge. At 1/3rd the $$$ of the Shure product these are a great value!!!!

7 February 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for this detailed and thoughtful review, Bryan! I’m really glad the Waves solved the fit issues you were having and delivered an upgrade in sound quality, especially compared to gear you’ve used before. It’s great to hear the reinforced ear loop and overall construction made a real difference for you. I also appreciate the honest note about cable preference, that kind of feedback helps us continue improving. At the end of the day, delivering strong performance at a fraction of the price is exactly what we aim for. Thanks again for giving us a shot!

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

I’m incredibly impressed

I’m incredibly impressed! I have a set of custom molded in-ears that have treated me well for years, but I think one of the drivers is going out in the left ear. I saw these and thought, “What the heck! For that price if I don’t like them I’ll let one of my kids use them as headphones.”

The kids aren’t getting these! I plugged them into my Clav and wow! I swear it felt like I was sitting in a studio next to a huge speaker. The low end is concert quality, and the mids and highs are clear and crisp. I think these guys are going to permanently replace my customs and I can’t wait to plug them into the in-ear system and see if the quality is as good there!

6 February 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for this fantastic and memorable review, Nick! I love how you described that moment of surprise, especially knowing you came from custom-molded in-ears and still found the Waves to be that impactful. Hearing that the low end, mids, and highs translated so convincingly on your Clav setup is incredibly rewarding, and I had to smile at “the kids aren’t getting these.” I’m excited for you to try them in your in-ear system as well and see how they hold up there. Thanks again for taking the leap and sharing such great feedback.

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

Really good for fps gaming

Really good for fps gaming! My earbuds the left one had a fault that the connection pin wouldnt go all the way in leaving a gap! They worked fine, but even tho i just contacted support and they sent a brand new one without me have to send the other ones back! Really good service and thanks alot to Etan at customer service for a fast and good response !

6 February 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for sharing this, Christer! I’m glad to hear the Waves are working so well for FPS gaming, and while I’m sorry about the initial issue with the connection pin, it’s great to know our team could resolve it quickly and hassle-free. I’ll be sure to pass along your thanks to Ethan for the fast and solid support. We really appreciate your trust.

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

The New Industry Standard of IEMS

Probably the best earphone experience
I've ever had. I forgot I was listening
with IEM'S. Literally sounded like expensive studio grade speakers were in front of me, especially (not lying) when I could feel the low end. That's an engineering feat. Unless I get given new IEM'S by another company, I'm set with these as long as they last. Ya'll probably don't need to make another pair because these are an industry standard that are hard to marvel, especially sounding like thousands of dollars, and quantity ain't always quality.

Clearly there's a priority for complete accuracy, with no gimmicks or digital trickery. Just a musician who shamelessly enjoys hearing the audio as if it was a clone from the original source. I could keep it at a low volume, still hear everything, turn it up, and get blown away by the fidelity. These deserve an award. A portable stadium show and a luxury studio in your ears.

A reinvention of the wheel, or more so how it should have been in the first place, but rubber was destined to pop. These are destined to hit every mark. I can sense that your team of people researched everything to make these Waves standout. I don't even give reviews often, but when I do it's because I feel impacted. It's not just about audio quality, but the human touch sensed in the design, and care you all seem to have for musicians, music enthusiasts, and their feedback!

4 February 2026
Unprompted review
Rated 4 out of 5 stars

I had a warranty issue with my Wave…

I had a warranty issue with my Wave I.E.M`s the after sales service was excellent and the response very prompt .
After some misunderstanding with the fault a new pair was sent to me straight away .

19 January 2026
Unprompted review
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Reply from Soundbrenner

Thank you for sharing your experience, Ron! I’m glad to hear our after-sales team responded quickly and that we were able to clear up the misunderstanding and get a replacement out to you right away. We really appreciate your patience and your feedback, and would be super appreciative for an updated 5 star review - no pressure though!

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

A new tool for an old podcaster

I produce podcasts and do a lot of critical audio editing. I was looking for an alternative to headphones, since I found it difficult to get a clear picture of the audio because I wear hearing aids. (Chemotherapy permanently damaged my hearing years ago.)
When I tried the Wave Pro IEMs, I was pleased with the clarity of the sound. But I also tested them by taking out the hearing aids and then generating sine waves at 8 KHz, 10 KHz, 12 KHz and 16 KHz. I wasn't able to hear the 16 KHz tone, but I heard the 12 KHz tone clearly. That surprised me because I normally can't hear that with studio monitors or regular headphones. I'm looking forward to editing what I'm recording with good microphones that will only make the podcasts sound better.
(Should I point out that I worked in radio for more than fifty years and I've used a lot of headphones?)

2 January 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for sharing this remarkable and deeply personal review, Dan. Hearing how the Wave Pro IEMs are helping you regain clarity and confidence in such critical listening work truly means a lot to me and the entire team. Your careful testing and decades of experience in radio and audio make your feedback especially meaningful, and it’s incredibly rewarding to know the Waves revealed detail you typically can’t hear with other monitors or headphones. I’m really glad they’re proving to be a useful new tool for your podcasting and editing work, and I wish you many great-sounding recordings ahead.

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

Quality

Quality, the sound, and the coast

1 February 2026
Unprompted review
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Reply from Soundbrenner

Thank you for the feedback, James! I’m glad the quality, sound, and value all hit the mark for you. We really appreciate the support.

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

Great for Gamers and Musicians alike

The sound quality is very precise and works great for both gaming and listening to music. I bought these to replace my old gaming headset and they’ve been a perfect upgrade. Being able to hear footsteps and small background sounds in games makes a big difference, and these deliver that really well. I did have to get an adapter for my PC since it only has a headphone jack, but once I did, the microphone worked without any issues.

1 February 2026
Unprompted review
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Reply from Soundbrenner

Thank you for the great review, Xander! I’m glad to hear the Waves delivered a clear upgrade for both gaming and music, especially with improved detail like footsteps and background sounds. It’s also great to know that once you had the right adapter, the mic worked smoothly for your PC setup. Thanks for sharing such a practical and helpful perspective.

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

I switched to IEM for gaming in Warzone…

I switched to IEM for gaming in Warzone particularly. The footstep audio is far superior and I also got a Christmas bargain, so that's a win win in my book.They came recommended by a friend and I also listen to music between games and the sound quality is great. They look well made and and are sturdy.

2 February 2026
Unprompted review
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Reply from Soundbrenner

Thanks so much for sharing this, Jamie! I’m glad the switch to IEMs paid off for Warzone, especially with clearer footsteps, and that they’re just as enjoyable for music between games. Hearing that they feel well made and sturdy is great to know too.

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

First and formost the products that…

First and formost the products that they provide are top notch so any product you need I'm sure you would be proud of the craft. I recently had an order that had complicated mailing issues (not in their end) and I reached out to customer support and they were truly speedy and thoughtful to assist me in the matter at hand. Great product, fantastic customer service I give them 10 out of 10 as a whole.

31 January 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for the thoughtful and generous feedback, David! I’m really glad to hear the product quality stood out to you and that our support team could step in quickly and thoughtfully when shipping issues came up. Your trust and 10 out of 10 rating truly mean a lot to us.

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

Hear Everything

These earbuds allow me to hear minute sounds that I don't hear with my other headphones.

24 January 2026
Unprompted review
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Reply from Soundbrenner

Thank you for the great feedback, Christopher! I’m glad the Waves are revealing details you hadn’t noticed before and helping you hear everything more clearly.

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

In - Ear Headphone

Such an amazing company like Soundbrenner - I have never exerienced this level of service, helpfulness,friendliness and above all competence online before. Absolutely top class. And not to forget: fantastic products, especially the in-ear headphones. Thanks to everyone.

29 January 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for the kind words, Heribert! I’m really happy to hear our team could deliver such a positive experience and that the in-ear headphones are living up to your expectations. Your appreciation means a lot to everyone here.

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

Good in-ear monitors

Order came in the time specified. The product is as described. The IEM work great. Good noise cancellation and several kinds of tips to choose from. Would definitely recommend.

1 January 2026
Unprompted review
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Reply from Soundbrenner

Thank you for the great feedback, Tedie! I’m glad everything arrived on time and that the IEMs are delivering on sound, isolation, and fit with the different tip options. We really appreciate the recommendation.

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

Don’t Hesitate! Just get them

The quality of these in ears are just unbelievable. I had a slight issue 6 months after my purchase and sent an email and Ethan was just brilliant. Sorted straight away. I’ve not used anything that compares to these. You will not be dissapointed. thank you Soundbrenner.

28 January 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for this, Stuart! We’re thrilled the sound has stood out for you long term, and I’m especially glad our team could resolve that issue quickly when you needed help. Your trust and recommendation truly mean a lot to us.

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

Absolutely brilliant sound!

Absolutely brilliant sound!! Used for gaming on Xbox and laptop for work (mic added) and cannot fault the clarity of speech but also the totality of all sounds you hear through the games.
Highly reccomend them.

6 January 2026
Unprompted review
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Reply from Soundbrenner

Absolutely love hearing this, Damien! It’s great to know the Waves are delivering clear speech and full immersion for both gaming and work across your setup. Thanks so much for the recommendation and for being part of the Soundbrenner community.

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

Love them!

Love them! As a Nashville Freelance Guitarist and Melody Writer the Soundbrenner Wave IEM are exactly what I was looking for..Great clean clear sound and super comfortable and very easy to assemble..Well done Soundbrenner!

28 January 2026
Unprompted review
Soundbrenner logo

Reply from Soundbrenner

Love hearing this, Randy! As a Nashville freelancer, your perspective means a lot, and we’re thrilled the Wave IEMs deliver the clarity, comfort, and ease you need in your daily work. Thanks for trusting us and for the kind words!

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

Rated 5 out of 5 stars

I bought the earphones with the mic for…

I bought the earphones with the mic for gaming and it sounds great. Did have a problem with the mic not working but they sent out a new 1 really fast at no cost to me, so definitely great customer service and everything has been working perfectly since.

20 January 2026
Unprompted review
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Reply from Soundbrenner

Thank you so much for sharing your experience, Briton! I’m glad to hear the sound quality is working well for your gaming setup, and while I’m sorry you initially ran into a mic issue, it’s great to know our team could resolve it quickly and get everything working smoothly again. We really appreciate your trust and kind words about our customer service.

Best,
Florian Simmendinger
Founder and CEO of Soundbrenner

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