Spindog Reviews 245

TrustScore 3 out of 5

3.0

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers highlight the ambiguity of the payment, website, customer service and refund processes. People have expressed mixed feelings about these aspects, with a notable lack of consensus among reviewers. Some customers mention that the site is well-organized and easy to use. Also, some reviewers appreciate the politeness and helpfulness of the support staff. However, there is strong agreement among reviewers regarding the response time, which is considered slow. Some people have reported difficulties in closing their accounts, facing unhelpful customer support, and experiencing multiple rejections of their withdrawals. Some consumers point out that the company asks for too many documents to verify the account.

Based on these reviews

Rated 3 out of 5 stars

I withdrew yesterday (27/08/2025) currently states in progress.( Will update as I go along) the reviews are making me quite anxious. Customer services aren’t able to share timeframes, which is u... See more

Rated 3 out of 5 stars

Firstly I want to say I understand the mixed reviews. Doing dog does do a lot of verification. But once you’re verified they do payout. It does take a lot of time, and if you win more than 2k they ask... See more

Rated 4 out of 5 stars

UPDATED REVIEW On 28th December I wrote a review and promised that if I got my winnings I would raise my stars and today I received £4000 into my bank account Not going to lie i had little... See more

Rated 4 out of 5 stars

Spin dog is legit and it does pay out, casinos tend to have a lot of negative reviews because when people lose they don’t take responsibility for their actions and blame the casino! It’s a gamble. I w... See more

Rated 1 out of 5 stars

An honest review just don't waste time spending your hard earned worked money here. I deposited many times here and also I done the deposit where you deposit £30 every Friday and get 50 free spins i d... See more

Rated 5 out of 5 stars

Great choice & variety of casino games to play from, Spindog site is well laid out & easy to navigate.. Support staff are polite, informative & understanding.. Cash out process simple & dece... See more

Rated 1 out of 5 stars

Update since my last review - have emailed in a number of times not a single response from them, my account has no name and address or details yet took deposits. Positive reviews are fake, no one ever... See more

Rated 5 out of 5 stars

Won money from a straight deposit, verified to withdraw. They do require alot of documents to verify , it can take a little time, however got payment in 48hrs, happy with this. I would advise ppl... See more

Rated 1 out of 5 stars

I have 3893.26 euros in winnings which the casino (spindogcasino.com) keep cancelling and requesting hard copies of 2 cards that no longer exist, 2 that are virtual, other 2 I have provided ( virtual... See more

Rated 5 out of 5 stars

Deposited £100 on Sunday night, played and won £1000. Withdrawal my Monday night, verified all my details on Tuesday lunchtime. Money reached my bank at 6.30pm on Tuesday. Didn’t bother taking the bon... See more

Rated 4 out of 5 stars

I apologise Spindogs , maybe if you were open to people more about withdrawals your score on here would be very good Shocking guidelines don’t exist neither does my faith in getting paid my winnings.... See more

Rated 1 out of 5 stars

They advertise fast payments, this is not true, in fact they did everything to ensure I domid not recieve a cash out. The script jockeys are useless and unable to pass onto a supervisor or manager a... See more

Rated 5 out of 5 stars

I’m not part off SpinDog but I can promise you I got my 200 withdrawal Just follow the terms 3x my deposit I never accepted any bonus Was fully varied And send a pfd off bank st... See more

Rated 4 out of 5 stars

I am waiting for my withdrawal for the second day already, it was rejected three times before this one, I have provided all the documents and now I hope it will be ok I will update once ready and... See more

Rated 5 out of 5 stars

Had no problems from start to finish. Deposited no problem, won, withdrawal was easy once I had verified my bank. Slight delay in doing that but that was my fault not spindog. Once I sorted that the w... See more

Rated 5 out of 5 stars

Has a load of decent games, verification was easy until I tried withdrawing. They asked for proof of bank ownership etc and it took a while but got there in the end. Still playing and winning here, re... See more

Rated 1 out of 5 stars

Title: Scam alert — avoid at all costs! Review: Won a huge amount on SpinDog, but when I tried to withdraw £17,000, they confiscated it, claiming I broke bonus rules — even though the system allow... See more

Rated 2 out of 5 stars

Really enjoyable site but it remains to be seen if they follow through with withdrawals,account has been confirmed as verified by customers services If anyone has recieved their payment id like t... See more

Company replied

Rated 1 out of 5 stars

Awful company it’s a scam site I didn’t need to enter any details to deposit no name or address asked them to close the account it’s still open they don’t reply to emails and transactions are using... See more

Company replied

Rated 1 out of 5 stars

Absoloute scam,steer well clear of this company.After constant requests via email and online this company are refusing to close my account via online chat and after 13 emails requesting account clos... See more

Company replied

Rated 1 out of 5 stars

Absolutely horrendous regarding any contact. I have emailed them 8 times requesting they close my account, I have never had a reply. They do NOT answer anything. Do NOT spend money on here, you WILL L... See more

Rated 1 out of 5 stars

Do not waste your money on this scam casino. Read all the 1 star reviews and be warned. You will never get your money back. Any winnings will be blocked from withdrawal by ridiculous, unfair and impos... See more

Rated 1 out of 5 stars

Avoid at all After winning 1300£ I have sent my documents all good but my withdrawal still in pending I had to beg them to aprove my withdrawal and they will just say that they don’t know the frame... See more

Rated 1 out of 5 stars

Not quite a scam but not far off. Spindog is an unregulated casino which preys on vulnerable people looking to place bets at a non GamStop casino. It's in the small print (but should be mad... See more

Rated 1 out of 5 stars

Scam scam scam. I won quite a large amount but they’ve made it so difficult to verify I can’t withdraw it. All done intentionally. Much better sites elsewhere which are legitimate and regulated. Defin... See more

Rated 1 out of 5 stars

Scammers, stay away, i requested withdrawal 5 times but after few rejection now it's been pending since 4 days, while on the first day i read on their website lightning fast withdrawal, that's why i j... See more

Rated 1 out of 5 stars

It’s not a real regulated or licensed site it’s made up by some one who accepts accepts payments via a crypto platform your paying someone directly Into the crypto to play on created games with a rt... See more

Rated 1 out of 5 stars

It was easy winning the money, but do they want to pay out? Do they heck, I’ve contacted them and I just keep being fobbed off with ‘it will take some time’ then they say ‘ will take up to 5 days’ I a... See more

Rated 1 out of 5 stars

Spindog have 2 payments of mine, 1 of 600 pounds and one of 349 pounds from the 29th of October and 2nd November respectively. I've only ever had issues with these 2 payments but it was also while the... See more

Rated 1 out of 5 stars

Well what can I say it's like being interrogated I've never sent so much information to withdraw money that I have won. I wish it was the same to put money on as I wouldn't have bothered with this... See more

Rated 1 out of 5 stars

please please please don’t play. these companies should be investigated i deposited a lot never received one bonus just spun took my money i tried contacting them and got no where.. i have played on a... See more

Company replied

Rated 1 out of 5 stars

Biggest scam ever!!! My withdrawal was rejected 3 times for different reasons. Please avoid this casino,is a scam,they easily take your money but when you have to withdraw,they will do everything... See more

Rated 1 out of 5 stars

Stay away from this scamming site worst casino site ever no customer service at cancel bonus take all your funds for fun of it didn't even want to give one star scam scam

Company replied

Rated 1 out of 5 stars

STAY AWAY absolute SCAM site. This site will try every which way to get out of paying you your winnings you I have spent the last Three days verifying my information to keep having my withdrawl cancel... See more

Rated 1 out of 5 stars

Avoid at all cost! I never write reviews but I asked this casino to self exclude my account multiple times over the space of a month which went completely ignored and even offered bonuses... See more

Company replied

Rated 1 out of 5 stars

‼️AVOID AVOID THEY ARE SCAMMERS‼️ Not licence in the uk and don't pay out I made a deposit to Spindog Casino on 17/11/2025 and requested a withdrawal of £7,500. Despite submitting all... See more

Company replied

Rated 3 out of 5 stars

Deposit was easy , games were good and plenty to choose. I have sent my verification documents and made a withdrawal. Not just hoping it doesn't take forever to get my pay out. Will update stars if I... See more

Rated 3 out of 5 stars

They do want a lot of documents and the frustration is that even though I’ve supplied everything and confirmed this with live chat my payment is still pending!! It’s £1k so a lot of money and they’re... See more

Rated 4 out of 5 stars

I’ve been using Spindog since around October and thought it was only fair to leave a review based on my experience so far. Like with any casino, not every session is going to go your way, and... See more



Contact info

3.0

Average

TrustScore 3 out of 5

245 reviews

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1-star

Replied to 16% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Worst casino ever

Worst casino ever. They will not self exclude my account after asking their support team 10 times in a month. They just don’t reply and blank you completely. The chat service says they can’t help and redirect you to email. I’ve lost over £5k in a month. Their winnings are terrible. Have not won more than a couple hundred quid on £10 spins. Screw this casino

1 February 2026
Unprompted review
Rated 1 out of 5 stars

I have 3893.26 euros in winnings which…

I have 3893.26 euros in winnings which the casino (spindogcasino.com) keep cancelling and requesting hard copies of 2 cards that no longer exist, 2 that are virtual, other 2 I have provided ( virtual card is the same as the one submitted as the card numbers were recycled but same account. I have provided photo id UK driving licence, bank statements, photo selfie, photos of the cards I do have and screenshots from my google wallet as proof the old ones that were requested existed at there request. Now all they keep asking for is copies of the cards I have a as stated above in a constant loop even though the information has been submitted. They are clearly fobbing me off and keep cancelling my withdrawal requests.

9 February 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely horrendous regarding any…

Absolutely horrendous regarding any contact. I have emailed them 8 times requesting they close my account, I have never had a reply. They do NOT answer anything. Do NOT spend money on here, you WILL LOSE EVERYTHING and you WILL NOT BE ABLE TO CLOSE YOUR ACCOUNT. Despicable site..

22 January 2026
Unprompted review
Rated 1 out of 5 stars

They advertise fast payments

They advertise fast payments, this is not true, in fact they did everything to ensure I domid not recieve a cash out.
The script jockeys are useless and unable to pass onto a supervisor or manager as they can't join a chat.
Just absolute thieves !

5 February 2026
Unprompted review
Rated 1 out of 5 stars

Update since my last review

Update since my last review - have emailed in a number of times not a single response from them, my account has no name and address or details yet took deposits. Positive reviews are fake, no one ever replies to emails don’t waste your time with this company it’s a scam clearly would never pay out as they don’t respond. Also to Spindog don’t bother replying to this asking me to email in as you clearly don’t respond!!!!

2 February 2026
Unprompted review
Rated 1 out of 5 stars

An honest review don't waste your money

An honest review just don't waste time spending your hard earned worked money here. I deposited many times here and also I done the deposit where you deposit £30 every Friday and get 50 free spins i deposited two lots of £30 and out of both lots 50 free spins won absolutely nothing back at all. Can't say much for withdrawal as iv never won anything here to withdraw out. Its worth just saving your money and don't deposit here on here for that matter on any of these sites you lose more than you win and these sites make sure you lose rather than win.

30 January 2026
Unprompted review
Rated 1 out of 5 stars

It’s a scam

It’s a scam. Just don’t put any money into it. People claiming to have withdrawn money are probably working for spindog

30 January 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all

Avoid at all
After winning 1300£ I have sent my documents all good but my withdrawal still in pending I had to beg them to aprove my withdrawal and they will just say that they don’t know the frame time basically copy paste if you are looking for a casino that pays fast like they say fast withdrawals than is not spindog go for roletto or cosmobet or donbet

27 January 2026
Unprompted review
Rated 5 out of 5 stars

DO NOT PLAY ON THIS ON THIS…

DO NOT PLAY ON THIS ON THIS SITE☢️☢️☢️☢️☢️☢️☢️.. It does not pay and you can not withdraw your money.. IT IS A TOTAL RIP OFF..... ITS AN Absolute 100% SHIT BETTING SITE.. ITS The WORST EXPERIENCE IVE HAD ON A SITE.. WARNING WARNING 🗯️🗯️🗯️💬💬

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Won money from a straight deposit

Won money from a straight deposit, verified to withdraw.

They do require alot of documents to verify , it can take a little time, however got payment in 48hrs, happy with this.
I would advise ppl to verify before playing, to save the stress

21 January 2026
Unprompted review
Rated 1 out of 5 stars

****ALERT DO NOT IGNORE *****IF YOU WIN…

****ALERT DO NOT IGNORE *****IF YOU WIN THEY DONT PAY OUT Been trying to withdraw winnings now for the past week I've sent the documents done everything right and spent alot of money on this site they keep coming up with all sorts of excuses not to pay ,I will be investigating their t&c's further and will not let this rest i will update soon, in the meantime do not deposit on this site read all the other reviews I wish I hadn't ignored them

22 January 2026
Unprompted review

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