Super.com Reviews 49,335

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the attractive prices offered, often highlighting them as the best available compared to other platforms. Many reviewers found the prices unbeatable. People appreciate the potential savings, especially when plans are firm and the booking is made close to the stay date. Several consumers also mentioned that the final price, even after taxes, is competitive. Consumers report a generally positive user experience, with many describing the booking process as straightforward and easy to navigate. Some reviewers appreciate the seamless booking process. However, opinions on the booking process, website and service are mixed, with some consumers expressing concerns about potential hidden fees or difficulties in managing reservations after booking.

Based on these reviews

Rated 5 out of 5 stars

I was looking forward to attend a friends surprise birthday party in Montreal and as such was looking for a room closer to the selected restaurant at short notice. That's when I started looking for... See more

Rated 5 out of 5 stars

I was a bit wary as Super.com were offering a significantly cheaper deal than any other website. I decided to take the risk and thankfully encountered no problems whatsoever. It was a simple booking p... See more

Rated 5 out of 5 stars

Have booked with super several times now and had another excellent experience. The best price I could find for my last minute stay in Las Vegas. Plus, my reservation was already in the hotel’s system... See more

Rated 5 out of 5 stars

Despite some initially worrying reviews, our experience with Super.com was great. Easy to join and manage our preferences. And an unbeatable price for the hotel that we wanted. Voucher arrived pretty... See more

Rated 5 out of 5 stars

Not used Super.com before. Selected them from Trivago as had a decent rate for the Marriott hotel. Easy to book process & hotel was expecting us. The only extras was the parking, which was stated on... See more

Rated 5 out of 5 stars

Excellent service. The hotel couldn't match the price I had from super.com (and seemed to go out of there way not to!) I was concerned that my booking may not be legitimate but I needn't have worrie... See more

Rated 5 out of 5 stars

Got a great deal on last minute hotel. Found it while using google maps and searching hotels within a region. If you're ok with non-refundable rates, it's a good option. In my case it was perfect, my... See more

Rated 4 out of 5 stars

Good location within the free tram zone of Melbourne. Within easy walk of Flinders Station. Comfortable beds, clean bathroom, though some small flying insects apparent in shower area. This was not a p... See more

Rated 4 out of 5 stars

No problems with super.com booking was smooth ever early check in. It’s not you guys it’s the hotel, no microwave hey if you had decent prices in you food courts guest would have to cook for themselve... See more

Rated 3 out of 5 stars

You'll save a few dollars but then there's absolutely no way to change/manage my reservation afterwards. If instead you book with the hotel directly, you can always shorten your stay if you need... See more

Company replied

Rated 5 out of 5 stars

So honestly we found some great deals in the exact locations we were looking for with hotels. It takes a little bit to go through the choices, but once we knew we had a great deal, we moved forward. T... See more

Rated 3 out of 5 stars

Price was great. I got a different room than I selected online. When asking front desk they said it was what super reserved and there was no way to upgrade with that type of reservation (3rd party)... See more

Rated 4 out of 5 stars

Like many booking sites rather 'all round the houses' trying to sell or persuade you to take up or sign up with other deals (probably the way they pay for their overheads) which means booking take lon... See more

Rated 1 out of 5 stars

Horrible service, called the hotel and they didnt have my reservation but yet they still took my payment, used their refund company for nothing, company that dont do what they say. Its all nice and b... See more

Company replied

Rated 5 out of 5 stars

I always use Super.com for my hotel bookings. Their pricing is consistently the cheapest, the search process and booking process is extremely straight forward and fast. And I have NEVER had an issue w... See more

Rated 5 out of 5 stars

Over time, I have used all of the major booking platforms & several lesser known ones. Super .com generally seems to come out on top in terms of some exceptional rates (not always but most of the t... See more

Rated 4 out of 5 stars

Booking was easy and good price Hotel room at the Dunkenhalgh was tiny for 2 people and bed was v small basically on the edge and uncomfortable . Not suitable for two medium sized people forget g... See more

Company replied

Rated 4 out of 5 stars

I am consistently finding lowest prices on hotels through your app. The booking process is easy once you settled on the hotel. The app is not perfect and tends to reload the search results which makes... See more

Rated 5 out of 5 stars

I booked my stay in London through Super. The price was very competitive, i could not resist the offer. Also, with Super + i got 10% cashback which is added bonus for me. I read the T&C before booking... See more

Rated 5 out of 5 stars

I found several websites offering prices much lower than the major travel sites. Since deals that good can feel risky, I checked with ChatGPT to see which sites were legitimate. Super.com was the only... See more

Rated 4 out of 5 stars

A bit skeptical at first because it is not a well known brand in the UK (yet, I guess) and much cheaper than any of the other sites. Thought it was worth the risk because I was just looking for a... See more

Rated 2 out of 5 stars

Took our family for the amenities. Sauna out of order, bowling out of order, arcade had most games out of order and the games that weren't out of order ate your money, 3rd person business so hotel doe... See more

Company replied

Rated 5 out of 5 stars

We were using them for the first time and wasn't sure what to expect. We got great priced on two hotels and the electronic communications where very good. I will certainly use them again if they rem... See more

Rated 5 out of 5 stars

My stay was amazing the room was clean, atmosphere was peaceful and most of all I got a fantastic deal on the room reservation, the online reservation was simple, I was even so lucky to get 10% cash b... See more

Rated 5 out of 5 stars

Super.com were considerably cheaper than all the other booking companies. Was a little sceptical, but turned out a hassle free experience. Highly recommend them. Update of review. Just had $23 taken... See more

Rated 5 out of 5 stars

Seamless booking process! We booked two different hotels for a total of 3 nights, but the deals were so much better than other websites that we were unsure whether to trust super.com or not. Well it w... See more

Rated 5 out of 5 stars

Great prices, cheaper than anywhere else, super easy to book and they follow up with text to check you in and ensure everything goes smoothly. I couldn't believe they are cheap with great user experie... See more

Rated 5 out of 5 stars

When searching for a hotel room, I had never heard of Super.com when it appeared in the list of hotel booking sites. We are traveling a lot more this year with my daughter’s club volleyball team. The... See more

Rated 5 out of 5 stars

Easy booking,friendly counter service, clean room, quiet surrounding neighbors, peaceful atmosphere, walking distance to fast food, stores, and waterfront Park.no hassle to get the deposit back at che... See more

Rated 5 out of 5 stars

I appreciate 2 things here... I have used Super for bookings in the past because of the money I saved. I was skeptical at first, but you have never failed me. I trust my bookings. Second, the discoun... See more

Rated 1 out of 5 stars

Complete scam. Would leave a 0 star review if possible. I booked through them once 6 months ago, and then decided to cancel the subscription because I wasn't going to use it again. They've continued... See more

Company replied

Rated 5 out of 5 stars

Have used Super.com a couple of times now, once for Novotel Canary Warf and once for Crowne Plaza Plymouth. On both occasions found them on trivago and they offered lower prices than any other sites... See more

Rated 5 out of 5 stars

For a quick 24-hour girls’ trip, my friend and I wanted to stay at one of our favorite Bay Area hotels, but the direct price was double. I found super.com and decided to give it a shot despite my usua... See more

Rated 4 out of 5 stars

The booking and check-in process was great! However, at check out, I requested a receipt indicating that my stay had been paid for and that there were no outstanding charges. The hotel staff indica... See more

Rated 5 out of 5 stars

I would absolutely use this again. I made a very late reservation, 2 companies advised my night would be between $184.00-$268.00. Super was the only one that got me a great discount at a fair price of... See more

Rated 1 out of 5 stars

I was EXTREMELY UNHAPPY with Super!!! I clearly booked refundable reservations for a Hilton stay during the Nashville ice storm and didn’t know when my power would be restored. They are NOT refunding... See more

Company replied

Rated 5 out of 5 stars

Used booking through Super.com - often their price is one of the best available. When plan multiple bookings - often get super+ subscription - helps to take advantage of cash back. Had conflicting s... See more

Rated 5 out of 5 stars

I had some doubts after reading some reviews online but I honestly had a great experience. This is the absolute cheapest place to book hotels. Far cheaper than any other website. The next cheapest opt... See more

Rated 4 out of 5 stars

The booking experience with you was excellent. However, I'm being charged $15 by HTLDISC*HELP.SUPER.COM, which I did not authorize. The hotel is very good, and its location is strategic. The managemen... See more


Company details

  1. Hotel
  2. Alternative Financial Services
  3. E-commerce service

Written by the company

Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, earn cash back on purchases, boost your credit score, access a cash advance, and even earn money playing games. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

49K reviews

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Rated 1 out of 5 stars

Cannot redeem even after verification…

This site is a scam. I bought membership and have the super card and they stole all my information. I don't trust them, but they need my information to delete my account too! Just terminated me for no reason and no proof. Gonna show this to all social media and report these guys.

11 February 2026
Unprompted review
Rated 2 out of 5 stars

Didn’t get full details that we would…

Didn’t get full details that we would have a $102 security deposit at the door, only was informed about $100 for the rest of the booking but then when we arrived we had to pay $202 total for the fees and security deposit.

10 February 2026
Rated 1 out of 5 stars

Getting a refund is a joke

Getting a refund is a joke. When you think you have purchased a refund protection, it is only for crazy wild incidents. They make you jump through ridiculous hoops to get your money back. Buyer beware

11 February 2026
Unprompted review

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